Trusted Agent profile
★★★★★
22 reviews across 2 platforms
57 Green Lane, Kelham Island S3 8BB
Cactus Living's Kelham Island office at 57 Green Lane is rated 4.4 out of 5 across 22 reviews on two platforms, including 20 Google reviews rated 4.4. Checked 9 October 2026.
Every review we hold for the Kelham Island office, from every platform, shown as written. First names only.
5/5
GoogleHas not checked in the property yet but really need to give 5 stars till this point. Cactus, especially Emily which I have dealt with, is very professional, efficient and fast. I called the company about a property I liked, paid the holding deposit and get the viewing all on the same day. Other companies were very slow with a lot of bureaucracy. Will update my review after check in and hopefully everything will be okay.
5/5
GoogleI've rented a flat with Cactus Living being my agency of choice. Cactus have been extremely helpful and kind with me since day 1. I wanted to get in the flat ASAP and they made arrangements immediately for me to be able to do so. During my two years of tenancy, I was provided with support whenever it was required - once for the oven and once for the washing machine which had been fully replaced for me. Whenever I contacted the team, they were always extremely willing to help, being very professional and prompt in their replies to me. I highly recommend Cactus Living to any people looking to rent a new flat.
5/5
GoogleI was overall very happy to rent with Cactus. Emily from Cactus was prompt and forthcoming with answers during the viewing. She helped us conclude the rental agreement much quicker than some of the other rental agencies in Sheffield. The fees Cactus charge are very competitive, and in return they make every effort to work with the tenant (as opposed to just fronting for the landlord). Although it has been just a week since I moved in, from all my interactions with Cactus, I feel they make a positive difference to how property management is being done.
5/5
GoogleExcellent communications throughout my tenancy period. When I needed help or anything fixed at the property they always responded quickly and made sure the issue was resolved. Always met with a kind attitude by the staff. The property itself was really nice, in good state and a comfortable place to live at. Overall a great experience.
5/5
GoogleI haven been renting a flat from Cactus Living nearly 2 years now. They are always really professional and kind. Even in the pandemic they are answering all the emails and calls immediately. Whatever problem I had they fixed it ASAP such as washing machine or heaters. I can recommend them whole heartedly.
5/5
GoogleCactus took over the management of my apartment, redecorated throughout, refitted furnishings and found a new tenant all within the space of just a couple of months. Great communication throughout the process. They just got on with it. Exactly what I needed as a landlord.
5/5
GoogleI rented an apartment from Cactus Living from Sept 2017 to July 2019 in Sheffield and they were brilliant from start to finish. Any issues were fixed right away and they were nice enough to replace the fridge with a new one and get new curtains installed! Would highly recommend!
1/5
GoogleAwful service. Terrible customer service. Cheap company. As soon as they had no financial interest they treated me like dirt. The management is only interested in profit margins not the community they work in. I would never use this estate agents ever again
1/5
GoogleGot messed around for weeks being told I can't book house viewings like I was going to pay with Monopoly money, until I finally got one in which got cancelled anyway. Never had anything of the sort happen with any other agency in Yorkshire.
5/5
GoogleI rented an apartment from Cactus for a number of years and they were brilliant in every way. Personal and friendly business with excellent and timely customer service. Would recommend to anyone looking for a rental apartment in Sheffield.
5/5
GoogleFantastic - brilliant communication via email and phone, as well as in person. The staff are all friendly and knowledgeable. I've been delighted with the service and would happily recommend them.
3/5
GoogleThey don't pick calls nor do they sound like they have the will to help
4/5
GoogleCactus have been good - had dealings with a number of the staff - Emily in particular has been good. No complaints from me.
5/5
GoogleExcellent place and very cozy
5/5
GoogleCouldn't be more helpful.
5/5
GoogleReally good agancy! Well organised and always helpfull.
5/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
5/5
FacebookRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
FacebookRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Cactus Living's Kelham Island office has 22 reviews across two platforms: 20 on Google, 2 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.
Cactus Living Sheffield is rated 4.4 out of 5 across all 22 reviews, and 4.4 out of 5 on Google from 20 reviews, checked 9 October 2026.
Cactus Living Sheffield, 57 Green Lane, Kelham Island S3 8BB.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.