Trusted Agent profile
★★★★★
20 reviews across 1 platform
Invermay Cottage Grange, Keith AB55 6SN
The Grange Estate Agents Ltd's Keith office at Invermay Cottage Grange is rated 3.0 out of 5 across 20 reviews on 1 platform, including 20 Google reviews rated 3.0. Checked 9 October 2026.
Every review we hold for the Keith office, from every platform, shown as written. First names only.
5/5
GoogleHelen did a fantastic job selling our house for us. We knew it was going to be a difficult sell due to its location but that didnt stop her promoting or encouraging people to come and see the property first. We had clear communication with Helen, debriefs on all the viewings and advice along the way about how to navigate the market and its high/lows. I would recommend Helen if your looking for someone to sell your house!
5/5
GoogleHelen was a star in helping us sell our home recently. We've had such bad experiences in the past, but everything went so smoothly this time, and she kept us up to date regularly with viewings and any notes of interest in the property. We really valued her advice on the whole process, and in return we got a really seamless and stressfree experience. Highly recommend Helen and The Grange to sell your home. Thank you Helen 😊.
5/5
GoogleHelen made it so easy selling our home and planning viewings around our newborn. Our home was sold within the week and we didn’t even need to lift a finger. Communication between us was also very professional and clear. Her expertise and knowledge within the industry is next to none. Thank you again Helen!
5/5
GoogleWe had a fantastic experience with Helen from The Grange Estate Agents. From the moment she came to value our property she made us a feel at ease and confident that she could take care of everything. She organised everything for us and worked round our schedules, from the home report getting done to all the viewings. She was easy to get in touch with and always responded to our (million) questions promptly. I would highly recommend using Helen for selling a property and I’m grateful for how easy she made everything for us.
5/5
GoogleHelen did an amazing job selling our home for us! She was super friendly and even sold the property back to me when she came to do the free valuation which is how I knew she would be great at getting someone else to fall in love with it! She was excellent with communicating everything with us from start to finish! So grateful to have had such a positive experience when selling our property
5/5
GoogleHelen and Maggie did an excellent job of selling my house in 5 days and achieving a significant amount over asking for my property. The reason I chose them is firstly for the professional photographery of my property (which very few estate agents do but makes such a huge difference to the interest you get, as first impressions count) but also the excellent fixed pricing structure for their fees. I wouldn’t use anyone else again.
1/5
GoogleFound this so called estate agent to be hopeless and rude as a customer looking to buy a property on their books in Keith. The woman was abrupt and rude when I enquired about the property. I have no idea why any estate agent would behave like this when a person has entrusted them with their property to sell. I do not reccomend you entrust your property to this estate agent based on my experience as a potential buyer. Minus 5
1/5
GoogleThey are only getting 1 star because I don’t have the option to give less. Completely useless company I had even gotten to the point of attempting to put out offers on a property. I was told that the offer would be given to the current owner and this was the last I heard ! Even with numerous prompt emails I had no answer back. Save your time and valuable money and do not use this east agent !
1/5
GoogleAtrocious service. My partner enquired about a property and requested further details and home report for a home in Macduff. Property has been for sale since October 2023. No response at all. Clearly not interested in selling it.
1/5
GoogleAppalling service!! Don’t waste your hard earned cash! Initial 15/20 meeting spent bad mouthing competition. Had to constantly chase for info. Given wrong details, prospective buyers etc. We had NO under offer notification, NO sold notification. Property simply disappeared from their website.Photographer had to be reminded to contact us. Sign man arrived to erect For Sale sign without proper tools! If I could give minus stars I most certainly would. Worst experience ever. Talks the talk but can’t walk the walk!?! Still waiting for information requested at outset. -5*
5/5
GoogleHelen Hay was amazing from start to finish. Kept me informed and advised every step of the selling process. Thank you Helen for all your help.
1/5
GooglePut an offer in for property they were selling and never heard a thing back. Even after my solicitor called up to 2 weeks after it was put in, we are still awaiting a reply. Property sold shortly after this, but absolutely no correspondence from this company. Very poor communication, won't be looking at properties they are selling in the future. Just wasting people's money.
1/5
GoogleAppalling service!! Don’t waste your hard earned cash! Initial 15/20 meeting spent bad mouthing competition. Had to constantly chase for info. Given wrong details, prospective buyers etc. We had NO under offer notification, NO sold …
2/5
GoogleBeautiful and relationship based engagement from outset as a potential buyer which, in our experience, goes against you when it comes to the crunch. Would highly advise not to be open and honest and ensure fully pragmatic in any dealings …
1/5
GoogleMade an initial enquiry and took some time to get a response which was not detailed so followed up with two further e mails to clarify... No reply over several weeks... Unacceptable
1/5
GoogleExpressed interest in a property and after back & forth discussion we made an initial offer. After agreeing to up our offer twice to meet with the sellers price point, it was taken off the market by mutual arrangement. However, a day later, …
1/5
GoogleNoted interest in a property being sold by the Grange estate agents Keith and weren't given the courtesy of a call or email when another offer went in.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Grange Estate Agents Ltd's Keith office has 20 reviews across 1 platform: 20 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
The Grange Estate Agents Ltd is rated 3.0 out of 5 across all 20 reviews, and 3.0 out of 5 on Google from 20 reviews, checked 9 October 2026.
The Grange Estate Agents Ltd, Invermay Cottage Grange, Keith AB55 6SN.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.