Trusted Agent profile · Keighley

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Martin & Co Keighley reviews

★★★★★ Excellent

470 reviews across 3 platforms

4 North Street, Keighley, BD21 3SE

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Martin & Co's office in Keighley, at 4 North Street, is rated 4.8 out of 5 across 470 reviews on three platforms, including 450 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

450

Reviews on Google

This office

Facebook logo

3.0 / 5

6

Reviews on Facebook

This office

The Trusted Agent logo

4.9 / 5

14

Reviews on The Trusted Agent

This office

Reviews may appear on more than one platform.

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Martin & Co Keighley

Martin & Co Keighley are a multi award-winning estate and lettings agency established in 2006, offering a wide range of services to landlords, tenants, sellers, buyers and investors alike. Most recently we’ve been recognised by View Agents as ‘Trusted Agent 2021, for consistently delivery exceptional customer service’, along with winning Gold for lettings in The Best Estate Agent Guide 2022 and coming in the top 5% of agents for sales and lettings in the country. Set in the heart of Keighley town centre and boasting a dominant corner position, our friendly team of local property experts have over 100 years of experience delivering an exceptional standard of customer care from start to finish. With our honest and professional approach we strive to ensure that the needs of our customers are met. Whether you’re a landlord, tenant, vendor or buyer, we’re dedicated to ensuring a smooth and stress free process. From market appraisals and the sale and purchase of your home, to property management and moving into your rental, we understand that everyone’s needs and requirements are different and will provide you with a bespoke service that is best for YOU. We offer the opportunity of a wide range of properties for sale and to rent, not only in Keighley but also in nearby East Morton, Haworth, Oakworth, Oxenhope, Riddlesden, Silsden and Steeton. Additionally, we are able to offer all customers Property Management Services, Financial and Conveyancing services/advice. Properties in the areas of BD20, BD21 and BD22 prove popular for owner occupiers and investors alike with good local facilities yet allowing for easy access to the centres of Bradford and Leeds. Martin & Co Keighley are now using the latest technology to make selling or renting your property even easier and more convenient for you. - 360° virtual tours minimise disruption to your schedule by allowing potential buyers or tenants an opportunity to virtually ‘walk’ around your property at any time, day or night. - Potential buyers or tenants can interact with your property as though they were there in person. - When we do bring a prospective buyer or tenant to your property rest assured that they are genuinely interested in seeing it in person having already conducted a 360° virtual viewing with us. - As a Seller updates on the status of your sale are available to you through using our online My Property File programme. - As a Landlord any maintenance matters arising to your property can be reported and updates on status provided using our online My Property File program.

Awards

The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Keighley office, from every platform, shown as written. First names only.

5/5

Google

I’d like to thank ANGELA NICHLOLSON for all her help and kindness shown during a turbulent time in my life, not only was she a fantastic agent for Martin and Co she went beyond her job criteria and helped me in a personal level, with out her to talk to and help me I don’t think I’d ever have been able to move forward, A special lady whom I’m forever grateful to and truly blessed to have her as a agent, Angela I wish you all you wish for yourself and will never forget your wonderful heart Thanks Joe

Joseph · 25 October 2024

Agent replied · 28 October 2024

What a lovely review to read Joseph, on your experience in dealing with Angela recently. She really is a fabulous member of the team & I’m so pleased to hear that you agree. The whole team here at Martin & Co, wish you all the best in your new home. Gary and team.

5/5

Google

Hannah was amazing at getting everything sorted for us when we moved in so quickly and helping us along a new journey and experience. Even when the ceiling collapsed she acted so quickly and kept us updated through it all and reassured us as much as she could. Hannah has been so lovely with all questions answered so fast. Hannah has also made the journey enjoyable and easy for us. Kind regards, Lauren and Ryan

Ryan · 5 December 2024

Agent replied · 6 December 2024

Thanks Ryan & Lauren for your kind words, with regard to your recent experience of moving into a new home, with the support of Martin & Co Keighley. It's great to read that your journey has been enjoyable experience to date & that Hannah has done a great job in assisting you both with the move. All the best in your new home, Gary and the Martin & Co team.

5/5

Google

I want to give a special thanks to Shehzad for helping me purchase my first house, it was a lengthy completion but he helped me throughout the entire process step by step. Excellent communication with clear and precise updates. Genuinely couldn't have asked for a better agent. 5*

Bojlul · 12 October 2025

Agent replied · 13 October 2025

Thank you Bojlul, it’s great to hear that you received an excellent level of service from Shehzad, with your recent purchase of your new house. Buying and selling a property can be a stressful process, which is why we always strive to make this journey as stress free as possible, with the service that we provide to our customers. Gary and team.

5/5

Google

Letting your property can be stressful with unexpected loopholes turning up out of the blue. Denise from Martin & Co. has been there for me, alleviating my concerns and advising me with her years of expertise and a reassuring “leave it with me”! My calls were answered quickly and any problems were dealt with no delay. Having Denise as my property Manager is a Godsend. GC

Cross · 18 March 2025

Agent replied · 18 March 2025

Thank you Gabrielle, we really appreciate you taking the time to leave us a five star review of your experience as a landlord over the years, letting your property out through Martin & Co. We know that being a landlord can be a stressful experience, however we see our role as doing everything possible to remove these stresses, so it's great to read how Denise has expertly assisted you over the years. Gary and team.

5/5

Google

I had a fantastic experience with the team at Martin & Co, especially Jodie. From start to finish, they made the process of renting my 2-bedroom apartment incredibly smooth. The team’s professionalism, dedication, and helpfulness truly stood out. They were always available to answer any questions and went above and beyond to ensure everything was handled efficiently. I couldn’t have asked for better support during my renting journey. Thank you, Jodie Fox and the entire Martin & Co team! Highly recommended!

Mahnoor · 12 August 2024

Agent replied · 14 August 2024

Thank you Mahnoor, that's a really nice review to read & it's great to hear that you have had such a fantastic experience recently with our team here at Martin & Co Keighley. We know how stressful it can be, whether you are selling, letting, buying or renting a property, which is why we all make a real effort to provide the best possible experience to all of our customers. Thanks for recognising the professionalism & helpfulness of Jodie & our team, it's really appreciated. All the best in your new home. Gary and the team at Martin & Co.

5/5

Google

Just completed on my sale with Martin and co. Great service from the team especially Shaz who communicated all the way through.

I · 10 May 2026

Agent replied · 10 October 2026

Thank you for your kind review, and congratulations on completing your sale with Martin & Co Keighley We’re delighted to hear that you received a great service from the team, and that Shaz’s clear and consistent communication helped support you throughout the property sales process. Keeping our sellers fully informed from start to finish is something we always strive for. Shaz will be especially pleased to read your feedback. Thank you again for choosing Martin & Co Keighley estate agents to sell your property. Gary and team

5/5

Google

Shehzad at the Keighley office was fantastic for me during the whole process. Kept me up to date with properties before they even went on the market. Top chap!

Chris · 13 March 2026

Agent replied · 13 April 2026

Thanks Chris, it's great to hear that you found the service provided by Shehzad to be fantastic, with your recent property sale & purchase also. Gary and team.

5/5

Google

Martin & Co Lettings & Estate Agents has been absolutely great and I'd recommend getting in touch if looking to rent. I sent a request in to view a shared living house rent and was promptly contacted with a suitable viewing. When I arrived at the property, Jodie was great. After making an amiable and down to earth induction, she showed us around the property (which was absolutely lovely and very well maintained!). Jodie was considerable to what I was looking for and supportive to facilitate this with helpful communication to the landlord. Proceedings following have been a smooth process and I feel well looked after. Thank you very much :)

Mollie · 3 August 2024

Agent replied · 5 August 2024

Thank you Mollie, it’s great to hear that your experience of renting your property through Martin & Con, has been such a positive experience and the team here wish you all the best in your new home. Gary and the Martin & Co team:

5/5

Google

I would highly recommend Shazad Ahmed as he helped me from start to finish in order to find the right property. I am very pleased with the outstanding customer service, he made the process for me seamless and stress free which helped me make informed decisions and I couldn't have done this without his help. I am very appreciative for all the assistance and couldn't thank him enough.

Tyra · 16 January 2025

Agent replied · 20 January 2025

Thanks Tyra, that's great to hear that Shehzad has provided you with an outstanding level of customer service in helping you find your ideal property & we really appreciate your 5 star review. Gary and the Martin & Co team.

5/5

Google

Martin & Co were amazing throughout the whole initial tenancy search. Jodie was friendly and welcoming when showing me my new flat and Hannah Jackson, in particular was star and helpful through the whole process, handling any queries promptly and always on hand to help. I would definitely recommend Martin & Co when looking for a rental. During the tenancy, Angela was on hand to help me settle in and promptly addressed any concerns I had. She was patient and helpful in finding solutions and working through problems. Extremely grateful in the help the team provided me with when guiding my application for my dream flat in a competitive rental market! I look forward to continuing my tenancy with them as I know I will be in good hand.

Haroon · 27 June 2024

Agent replied · 27 June 2024

Thanks Haroon, it's so pleasing to hear you describe your recent experience of dealing with some of my team as "amazing". Thanks for recognising both Jodie & Hannah and thanks also for your recommendation, it's really appreciated. All the best in your new home. Gary and the Martin & Co team.

5/5

Google

Martin & Co Keighley were absolutely exceptional in selling our house! From start to finish, their service was professional, efficient, and stress-free. The entire team was incredibly friendly and approachable, always available to answer any questions we had. We couldn’t be happier with the experience and would highly recommend them to anyone looking to sell their home. Thank you for making it such a smooth and positive journey!

Olivia · 24 December 2024

Agent replied

Thanks Olivia, that's such a lovely review to read with regard to your recent house sale through the team here at Martin & Co. We always strive to provide a stress-free, professional & efficient service, so it's fantastic to hear that this has been your experience. We really appreciate your recommendation also, that means a great deal to us. Gary and the Martin & Co team.

5/5

Google

Very professional and never had any issues with Martin & Co, also Angela is very helpfull and quick to respond to any property issues that arise.

Jay · 13 March 2026

Agent replied · 13 April 2026

Thank you Jay, we appreciate your five star review & kind words about your experience with our team & with Angela most recently. Gary and team.

5/5

Google

I just wanted to share what amazing service both Hannah and Jodie have provided- from Hannah managing to squeeze in a viewing at 24 hours notice for a very special property - to then Jodie providing such a supportive / informative and enjoyable viewing experience with local knowledge that between them both made me so want this property - to then today to be delighted to give me the news that my application had been successful- it is not often you find incredible service where you are made to feel so appreciated- Thankyou both - regards- Tony

Tony · 10 June 2024

Agent replied · 11 June 2024

Thanks Tony,, that's great to hear about your positive experience with Hannah and Jodie! Their dedication to accommodating your needs and sharing their local insights evidences our commitment to providing exceptional service to all of our customers. Congratulations on your successful application, and thank you for taking the time to recognize their efforts. We're delighted to welcome you to your new property! Gary and the Martin & Co team.

5/5

Google

Shehzad was excellent from start to finish, an asset to the company thanks pal.

Only · 10 June 2026

Agent replied · 10 October 2026

Thank you Only 1 Love for your great review. We’re delighted to hear that Shehzad provided an excellent service from start to finish during your experience with Martin & Co Keighley. Your kind comments mean a lot, and we completely agree that Shehzad is a real asset to our team. Providing professional, friendly, and reliable support throughout the buying and selling process is always our priority. Thank you again for your feedback and for choosing Martin & Co Keighley estate agents. Gary and team.

5/5

Google

I have used Martin & Co to look after my property in Bingley for many years now. Recently there has been a maintenance issue which has been very difficult to resolve. Heaven (Property Manager) took charge of this problem and through her tenacity is resolving the matter to my satisfaction. Well done Heaven!

Kath · 10 August 2026

Agent replied · 10 October 2026

Thank you, Kath, for your lovely review and for trusting Martin & Co Keighley to manage your property in Bingley for so many years. We truly appreciate your continued loyalty and are delighted to hear that you’ve been so pleased with our service. We’re especially pleased to hear your kind words about Heaven. Property maintenance can sometimes present complex challenges, but our goal is always to resolve issues as quickly and effectively as possible. Heaven’s determination, proactive communication, and commitment to achieving the best outcome for our landlords are qualities we’re incredibly proud of, and she’ll be delighted to know that her efforts have made such a positive difference. At Martin & Co Keighley, we pride ourselves on providing dependable property management and lettings services that give landlords complete peace of mind. It’s fantastic to know that, even when faced with a difficult maintenance issue, you felt supported every step of the way. Thank you again for your recommendation and for choosing Martin & Co Keighley to look after your investment property. We look forward to continuing to support you for many years to come. Gary and team.

5/5

Google

I wanted to mention how amazing and professional Shahzad at the Keighley branch is he made my house purchase stress free and seamless. He went above and beyond to make sure it was smooth sailing. Shahzad is very friendly knowledgeable and definitely a valuable asset to the Keighley team, will be recommending Martin&co to anyone purchasing or selling. A big Thank you to Shahzad!!

SADIA · 1 February 2025

Agent replied · 4 February 2025

Thank you Sadia, that's great feedback to read how amazing & professional Shehzad has been, in ensuring that your house purchase was stress free and seamless. Thank you also for your recommendation, it's really appreciated. Gary and team.

5/5

Google

Martin and Co at Shipley managed our move into a rental property and I cannot rate them highly enough. Carol and Hannah in the office were so helpful at understanding our situation. They helped allay worries and provided reassurance each step of the way. Jodie was enthusiastic when she showed us around, sensitively giving us just enough time and space to view whilst answering questions and offering advice on applying. The dashboard made applying simple and it’s great to see referencing coming in on a realtime basis. From start to finish what can often be a stressful process was managed with kindness and efficiency. Huge thanks to a wonderful team.

Lisa · 24 May 2024

Agent replied · 25 May 2024

Thank you Lisa so much for your 5-star review! We're thrilled to hear about your positive experience with Martin and Co in Shipley. Your kind words for Carol, Hannah, and Jodie are great to hear and it’s our pleasure to provide support and make the rental process as seamless as possible. Gary and the Martin & Co team.

5/5

Google

We would highly recommend Martin & Co, they supported us all the way through our house sale and went above and beyond. They were particularly helpful during the tricky times and were always very positive. A particular big thank you to Shehzad who helped us every step of the way. We would highly recommend Martin & Co and would use their services again. Thank you.

C · 15 January 2025

Agent replied · 15 January 2025

We really appreciate your recommendation & for yu taking the time to leave us a 5 star review of your recent experience of selling your property through Martin & Co Keighley. There are often many challenges that arise during a property sale/purchase, however we pride ourselves on stepping up & excelling in these circumstances, with finding solutions & ensuring the best possible experience for our customers, so it's great to hear that this is what you encountered during your recent sale. Gary and the Martin & Co team.

5/5

Google

Angela has been really helpful and been great in dealing with my queries. She is very friendly and professional at her work.

Hanifa · 30 March 2026

Agent replied · 13 April 2026

Thank you Hanifa for your lovely review. We’re really pleased to hear that Angela has been so helpful and supportive in dealing with your queries as a landlord. Providing a friendly and professional service is something we pride ourselves on, and your feedback means a lot to the team. Gary and team.

5/5

Google

This is the second time I have used Martin & Co estate agents, and I can honestly say they are the best in the business. Shehzad and his team in Keighley have worked so hard to make sure everything is up to date and the process of selling goes smoothly from start to finish. I can highly recommend them, I wouldn't even contemplate using anyone else. 5 star 🌟 🌟🌟🌟🌟

Jayne · 11 October 2024

Agent replied · 12 October 2024

Thank you Jayne for your great review and for choosing Martin & Co Keighley again for the sale of your property. We're thrilled to hear about your positive experience and appreciate your recommendation and recognition of the service that Shehzad & our team have provided to you. Gary

5/5

Google

Choosing Martin and Co for the sale of my late Mum’s house was absolutely the right decision. Throughout it all we’ve been treated with kindness, empathy and respect. Adam, who initially did the valuation, gave such great service that I knew straight away this was the estate agents I wanted to use. I was then introduced to Shehzad who became our agent/point of contact for the remainder of the sales process. Shehzad is someone who is very easy to get along with and talk to. He gets the job done smoothly and efficiently whilst making it appear effortless and stress free. A true professional and the type of person you know you can rely on and trust.

Tina · 4 April 2024

Agent replied · 8 April 2024

Thank you Tina for your review of your experience in selling your late mother's property with Martin & Co.. We are honoured to have assisted you during such a delicate time. It's gratifying to know that Adam and Shehzad delivered the exceptional service we strive for. Your trust in Martin and Co means the world to us, and we're delighted to have been the right choice for you. Wishing you all the best. Gary and the Martin & Co team.

5/5

Google

Shehzad, you wonderful human being! Thank you so much for all your help. You have been absolutely fantastic from start to finish! You’ve kept us up to date with everything and answered all our questions! Thank you so much.

Lydia · 15 October 2025

Agent replied · 17 October 2025

Thank you Lydia, it's so nice to read you being so complimentary about my colleague Shehzad and congratulations on your recent house purchase from our team here at Martin & Co Keighley. Gary

5/5

Google

As always Angela @martin & co has gone above & beyond, nothing is too much trouble & she always keeps me updated, thanks Angela u really do make like so much easier & its much appreciated

Emma · 5 November 2025

Agent replied · 25 August 2024

Thanks Emma, we appreciate you taking the time to leave us a 5 star review of your experience of dealing with Angela as your property manager. Gary and team.

5/5

Google

We had an issue with our tenant, and the way Angela dealt with the situation was excellent. She was very professional throughout the whole process and always reassured us that we would move forward in finding the best solution. Her communication and support gave us great confidence during a stressful time. Highly recommended.

Richard · 10 July 2026

Agent replied · 10 October 2026

Thank you Richard for your wonderful review. We’re delighted to hear that Angela was able to provide the support and guidance you needed during what can often be a challenging and stressful situation for landlords. At Martin & Co Keighley, we understand the importance of clear communication, practical advice, and proactive property management when issues arise. It’s fantastic to know that Angela’s professionalism, reassurance, and commitment to finding the best outcome gave you confidence throughout the process. Angela will be especially pleased to read your kind comments. Supporting our landlords through every aspect of their property journey is something we take great pride in, and we’re delighted that your experience reflected this. Thank you again for your recommendation and for trusting Martin & Co Keighley lettings and property management specialists with your property. Gary and team.

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Questions about Martin & Co Keighley

What do sellers say about Martin & Co Keighley?

4 reviews from sellers, rated 5.0 out of 5 on average. For example, Emma wrote: "I cannot thank Martin and Co enough. The process was a very complicated one because of the buyers solicitors however Martin and Co worked very hard to push it ..."

What do buyers say about Martin & Co Keighley?

7 reviews from buyers, rated 5.0 out of 5 on average. For example, Danyal wrote: "I came into the keighley branch, seeking advice as a first time buyer. Shaz went out of his way to give me knowledge and understanding on how best to get onto ..."

Has Martin & Co won any awards?

Yes. In The Trusted Agent 2026 awards: Martin & Co, Keighley won Platinum.

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