Trusted Agent profile · Keighley

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Martin & Co Keighley reviews

★★★★★ Excellent

470 reviews across 3 platforms

4 North Street, Keighley, BD21 3SE

Part of Martin & Co, see every office.

Martin & Co's office in Keighley, at 4 North Street, is rated 4.8 out of 5 across 470 reviews on three platforms, including 450 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

450

Reviews on Google

This office

Facebook logo

3.0 / 5

6

Reviews on Facebook

This office

View Agents logo

4.9 / 5

14

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Martin & Co Keighley

Martin & Co Keighley are a multi award-winning estate and lettings agency established in 2006, offering a wide range of services to landlords, tenants, sellers, buyers and investors alike. Most recently we’ve been recognised by View Agents as ‘Trusted Agent 2021, for consistently delivery exceptional customer service’, along with winning Gold for lettings in The Best Estate Agent Guide 2022 and coming in the top 5% of agents for sales and lettings in the country. Set in the heart of Keighley town centre and boasting a dominant corner position, our friendly team of local property experts have over 100 years of experience delivering an exceptional standard of customer care from start to finish. With our honest and professional approach we strive to ensure that the needs of our customers are met. Whether you’re a landlord, tenant, vendor or buyer, we’re dedicated to ensuring a smooth and stress free process. From market appraisals and the sale and purchase of your home, to property management and moving into your rental, we understand that everyone’s needs and requirements are different and will provide you with a bespoke service that is best for YOU. We offer the opportunity of a wide range of properties for sale and to rent, not only in Keighley but also in nearby East Morton, Haworth, Oakworth, Oxenhope, Riddlesden, Silsden and Steeton. Additionally, we are able to offer all customers Property Management Services, Financial and Conveyancing services/advice. Properties in the areas of BD20, BD21 and BD22 prove popular for owner occupiers and investors alike with good local facilities yet allowing for easy access to the centres of Bradford and Leeds. Martin & Co Keighley are now using the latest technology to make selling or renting your property even easier and more convenient for you. - 360° virtual tours minimise disruption to your schedule by allowing potential buyers or tenants an opportunity to virtually ‘walk’ around your property at any time, day or night. - Potential buyers or tenants can interact with your property as though they were there in person. - When we do bring a prospective buyer or tenant to your property rest assured that they are genuinely interested in seeing it in person having already conducted a 360° virtual viewing with us. - As a Seller updates on the status of your sale are available to you through using our online My Property File programme. - As a Landlord any maintenance matters arising to your property can be reported and updates on status provided using our online My Property File program.

Awards

The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Keighley office, from every platform, shown as written. First names only.

1/5

Google

Rating only, no written review.

John · 25 April 2025

Agent replied · 26 April 2025

Hi John, we have no record of your details on our system & none of my team members are aware of any contact that they have had with yourself. We are Keighley's highest rated Sales & Lettings Agent in Keighley on Google, for consistently delivering a great customer experience to all of our sellers, buyers, landlords & tenants, so I am obviously concerned that you have left us a one star review & we have no record of any interaction or correspondence with yourself. I would welcome the opportunity to understand your reasons for leaving us a one star review, as I am unable to investigate this, due to not having any record of your name on our system, so if you could call me on 01535669588, I'd really appreciate the opportunity to discuss the reasons behind your review. Thanks Gary

5/5

Google

Rating only, no written review.

Victoria · 3 April 2025

Agent replied · 3 April 2025

Thanks Victoria, we really appreciate your five star review with regard to the recent sale of your property. We always strive to deliver an excellent customer service whether you are selling, buying, letting or renting a property through our team here at Martin & Co Keighley, so it's great to hear of your five star experience recently. Gary and team.

5/5

Google

Rating only, no written review.

Sandra · 20 August 2024

Agent replied · 20 August 2024

Thanks Sandra, we really appreciate you taking the time to leave us a 5 star review. Gary and the Martin & Co team.

5/5

Google

Excellent

The · 30 January 2024

Agent replied · 6 February 2024

Thank you for your 5 star review, it's much appreciated :). Gary

4/5

Google

Rating only, no written review.

Frankie · 6 March 2023

Agent replied

Thanks for your review Frankie, its much appreciated. We'd love to know what we could have done to earn a 5 star review from you, as that is what we aim to delver to all of our customers, so any feedback you can provide to keighley@martinco.com, would be positively encouraged. Thanks again. Gary

5/5

Google

Rating only, no written review.

Tony · 6 March 2023

Agent replied

Thanks Tony for leaving us a 5 star review of your recent experience of Martin & Co Keighley selling your property. It's much appreciated. Gary

5/5

Google

Rating only, no written review.

S · 17 September 2022

Agent replied · 16 September 2024

Thanks for leaving a 5 star review Sophie of your experience of dealing with Martin & Co, its very much appreciated by myself & all of the team at Keighley. Gary

3/5

Google

Rating only, no written review.

Lilly · 4 July 2022

Agent replied

Thanks Lilly

3/5

Google

Rating only, no written review.

Alex · 4 July 2022

Agent replied

Hi Alex, thanks for leaving your 3 star review. Having reviewed our records, I note that is several months since we've had some dialogue with you in relation to properties that may have been interested in viewing. In order for me to understand why we did not deliver a 5 star experience for you, I'd appreciate it if you could email me at gary.horgan@martinco.com, to understand how we could have improved your experience. Thanks Gary

5/5

Google

Rating only, no written review.

James · 4 July 2022

Agent replied

Thanks for leaving a 5 star review James of your recent experience with Adam at Martin & Co Keighley, your feedback is greatly appreciated. Gary

5/5

Google

Rating only, no written review.

Sophie · 4 July 2022

Agent replied

Thanks for leaving a 5 star review Sophie of your experience of dealing with Martin & Co, its very much appreciated by myself & all of the team at Keighley. Gary

5/5

Google

Rating only, no written review.

Sofia · 19 January 2022

Agent replied · 19 January 2024

Thanks for leaving a 5 star review Sophie of your experience of dealing with Martin & Co, its very much appreciated by myself & all of the team at Keighley. Gary

4/5

Google

Rating only, no written review.

Z · 4 July 2021

Agent replied

Thank you for your kind review, Hannah and the team are working really hard to help customers

5/5

Google

Rating only, no written review.

Natalie · 4 July 2021

Agent replied

thank you for your feedback Natalie, much appreciated by the team

5/5

Google

Rating only, no written review.

Nick · 4 July 2021

Agent replied

Hi Nick, thank you for your review we very much appreciate it best wishes Angela and the team

5/5

Google

Rating only, no written review.

Jennifer · 4 July 2021

Agent replied

Hi thank you for your 5 Stars, very glad we were able to help you recently kind regards Denise and the team in property managment

1/5

Google

Rating only, no written review.

Ben · 4 July 2021

Agent replied

Hi Ben, my name is Robert McCarthy I am the Branch Manager for Whitegates Keighley. I am very sorry to see that you have left a 1 star review without any comments. Please can you contact me via robert.mccarthy@whitegates.co.uk to discuss your reasons for leaving such a low rating? Many Thanks, Robert

1/5

Google

Rating only, no written review.

Chris · 4 July 2021

Agent replied

Hi Chris, I am sorry you have left a 1 star review, I can not find you on our system if you would like to contact me directly I would happy to investigate any complaint you have.

5/5

Google

Rating only, no written review.

Jenny · 3 November 2020

Agent replied

Hi thank you for your 5 Stars, very glad we were able to help you recently kind regards Denise and the team in property managment

1/5

Google

Rating only, no written review.

Becki · 4 July 2020

Agent replied

Hi Becki, my name is Robert McCarthy I am the Branch Manager for Whitegates Keighley. I am very sorry to see that you have left a 1 star review without any comments. I have looked through our system and cannot find you registered as a customer therefore I am unaware of what the issue is. Please contact me via robert.mccarthy@whitegates.co.uk as I would like to discuss the reasons for your 1 star review. Many Thanks, Robert

1/5

Google

Rating only, no written review.

Astrid · 4 July 2020

Agent replied

Hi Astrid, my name is Robert McCarthy I am the Branch Manager for Whitegates Keighley. I am very sorry to see that you have left a 1 star review. I have checked our system and can see that you have only had one viewing booked with ourselves in May 2019 and we've had no further dealings with yourself since. As you have left no comments would you be kind enough to give myself a call at the branch on 01535 699588 or email me direct to robert.mccarthy@whitegates.co.uk . Many Thanks, Robert

5/5

Google

Rating only, no written review.

Richard · 4 July 2020

Agent replied

Richard, Thank you very much for taking the time to offer your 5* review. It is much appreciated. Many Thanks, Robert

5/5

Google

Rating only, no written review.

Skipton · 4 July 2020

Agent replied

Mickey, Thank you very much for taking the time to offer your 5 star review - It is very much appreciated. Many Thanks, Robert.

1/5

Google

Rating only, no written review.

Leah · 4 July 2020

Agent replied

Hi Leah, I am sorry you have left a 1 star review, I can not find you on our customer system if you would like to contact me directly I would happy to investigate any complaint you have.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Martin & Co's Google reviewsLeave Martin & Co a review

Questions about Martin & Co Keighley

What do sellers say about Martin & Co Keighley?

4 reviews from sellers, rated 5.0 out of 5 on average. For example, Emma wrote: "I cannot thank Martin and Co enough. The process was a very complicated one because of the buyers solicitors however Martin and Co worked very hard to push it ..."

What do buyers say about Martin & Co Keighley?

7 reviews from buyers, rated 5.0 out of 5 on average. For example, Danyal wrote: "I came into the keighley branch, seeking advice as a first time buyer. Shaz went out of his way to give me knowledge and understanding on how best to get onto ..."

Has Martin & Co won any awards?

Yes. In The Trusted Agent 2026 awards: Martin & Co, Keighley won Platinum.

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