Every review we hold for the Keighley office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleRating only, no written review.
John · 25 April 2025
Agent replied · 26 April 2025
Hi John, we have no record of your details on our system & none of my team members are aware of any contact that they have had with yourself.
We are Keighley's highest rated Sales & Lettings Agent in Keighley on Google, for consistently delivering a great customer experience to all of our sellers, buyers, landlords & tenants, so I am obviously concerned that you have left us a one star review & we have no record of any interaction or correspondence with yourself.
I would welcome the opportunity to understand your reasons for leaving us a one star review, as I am unable to investigate this, due to not having any record of your name on our system, so if you could call me on 01535669588, I'd really appreciate the opportunity to discuss the reasons behind your review.
Thanks
Gary
★★★★★ 5/5
GoogleRating only, no written review.
Victoria · 3 April 2025
Agent replied · 3 April 2025
Thanks Victoria, we really appreciate your five star review with regard to the recent sale of your property.
We always strive to deliver an excellent customer service whether you are selling, buying, letting or renting a property through our team here at Martin & Co Keighley, so it's great to hear of your five star experience recently.
Gary and team.
★★★★★ 5/5
GoogleRating only, no written review.
Sandra · 20 August 2024
Agent replied · 20 August 2024
Thanks Sandra, we really appreciate you taking the time to leave us a 5 star review. Gary and the Martin & Co team.
★★★★★ 5/5
GoogleExcellent
The · 30 January 2024
Agent replied · 6 February 2024
Thank you for your 5 star review, it's much appreciated :). Gary
★★★★★ 4/5
GoogleRating only, no written review.
Frankie · 6 March 2023
Agent replied
Thanks for your review Frankie, its much appreciated. We'd love to know what we could have done to earn a 5 star review from you, as that is what we aim to delver to all of our customers, so any feedback you can provide to keighley@martinco.com, would be positively encouraged. Thanks again. Gary
★★★★★ 5/5
GoogleRating only, no written review.
Tony · 6 March 2023
Agent replied
Thanks Tony for leaving us a 5 star review of your recent experience of Martin & Co Keighley selling your property. It's much appreciated. Gary
★★★★★ 5/5
GoogleRating only, no written review.
S · 17 September 2022
Agent replied · 16 September 2024
Thanks for leaving a 5 star review Sophie of your experience of dealing with Martin & Co, its very much appreciated by myself & all of the team at Keighley. Gary
★★★★★ 3/5
GoogleRating only, no written review.
Lilly · 4 July 2022
Agent replied
Thanks Lilly
★★★★★ 3/5
GoogleRating only, no written review.
Alex · 4 July 2022
Agent replied
Hi Alex, thanks for leaving your 3 star review. Having reviewed our records, I note that is several months since we've had some dialogue with you in relation to properties that may have been interested in viewing. In order for me to understand why we did not deliver a 5 star experience for you, I'd appreciate it if you could email me at gary.horgan@martinco.com, to understand how we could have improved your experience. Thanks Gary
★★★★★ 5/5
GoogleRating only, no written review.
James · 4 July 2022
Agent replied
Thanks for leaving a 5 star review James of your recent experience with Adam at Martin & Co Keighley, your feedback is greatly appreciated. Gary
★★★★★ 5/5
GoogleRating only, no written review.
Sophie · 4 July 2022
Agent replied
Thanks for leaving a 5 star review Sophie of your experience of dealing with Martin & Co, its very much appreciated by myself & all of the team at Keighley. Gary
★★★★★ 5/5
GoogleRating only, no written review.
Sofia · 19 January 2022
Agent replied · 19 January 2024
Thanks for leaving a 5 star review Sophie of your experience of dealing with Martin & Co, its very much appreciated by myself & all of the team at Keighley. Gary
★★★★★ 4/5
GoogleRating only, no written review.
Z · 4 July 2021
Agent replied
Thank you for your kind review, Hannah and the team are working really hard to help customers
★★★★★ 5/5
GoogleRating only, no written review.
Natalie · 4 July 2021
Agent replied
thank you for your feedback Natalie, much appreciated by the team
★★★★★ 5/5
GoogleRating only, no written review.
Nick · 4 July 2021
Agent replied
Hi Nick, thank you for your review we very much appreciate it best wishes Angela and the team
★★★★★ 5/5
GoogleRating only, no written review.
Jennifer · 4 July 2021
Agent replied
Hi thank you for your 5 Stars, very glad we were able to help you recently kind regards Denise and the team in property managment
★★★★★ 1/5
GoogleRating only, no written review.
Ben · 4 July 2021
Agent replied
Hi Ben, my name is Robert McCarthy I am the Branch Manager for Whitegates Keighley. I am very sorry to see that you have left a 1 star review without any comments. Please can you contact me via robert.mccarthy@whitegates.co.uk to discuss your reasons for leaving such a low rating?
Many Thanks, Robert
★★★★★ 1/5
GoogleRating only, no written review.
Chris · 4 July 2021
Agent replied
Hi Chris, I am sorry you have left a 1 star review, I can not find you on our system if you would like to contact me directly I would happy to investigate any complaint you have.
★★★★★ 5/5
GoogleRating only, no written review.
Jenny · 3 November 2020
Agent replied
Hi thank you for your 5 Stars, very glad we were able to help you recently kind regards Denise and the team in property managment
★★★★★ 1/5
GoogleRating only, no written review.
Becki · 4 July 2020
Agent replied
Hi Becki, my name is Robert McCarthy I am the Branch Manager for Whitegates Keighley. I am very sorry to see that you have left a 1 star review without any comments. I have looked through our system and cannot find you registered as a customer therefore I am unaware of what the issue is. Please contact me via robert.mccarthy@whitegates.co.uk as I would like to discuss the reasons for your 1 star review.
Many Thanks, Robert
★★★★★ 1/5
GoogleRating only, no written review.
Astrid · 4 July 2020
Agent replied
Hi Astrid, my name is Robert McCarthy I am the Branch Manager for Whitegates Keighley. I am very sorry to see that you have left a 1 star review. I have checked our system and can see that you have only had one viewing booked with ourselves in May 2019 and we've had no further dealings with yourself since. As you have left no comments would you be kind enough to give myself a call at the branch on 01535 699588 or email me direct to robert.mccarthy@whitegates.co.uk .
Many Thanks, Robert
★★★★★ 5/5
GoogleRating only, no written review.
Richard · 4 July 2020
Agent replied
Richard,
Thank you very much for taking the time to offer your 5* review. It is much appreciated.
Many Thanks, Robert
★★★★★ 5/5
GoogleRating only, no written review.
Skipton · 4 July 2020
Agent replied
Mickey,
Thank you very much for taking the time to offer your 5 star review - It is very much appreciated.
Many Thanks, Robert.
★★★★★ 1/5
GoogleRating only, no written review.
Leah · 4 July 2020
Agent replied
Hi Leah, I am sorry you have left a 1 star review, I can not find you on our customer system if you would like to contact me directly I would happy to investigate any complaint you have.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.