Trusted Agent profile · Jersey

Savills Jersey reviews

4.1

★★★★★ Great

1,806 reviews across 2 platforms

19 Halkett Pl, St Helier, Jersey, JE2 4WG, JE2 4WG

Savills's office in Jersey, at 19 Halkett Pl, is rated 4.1 out of 5 across 1,806 reviews on two platforms, including 1 Google review rated 5.0.

Google logo

5.0 / 5

1

Reviews on Google

This office

Trustpilot logo

1,805

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Jersey office, from every platform, shown as written. First names only.

2/5

Trustpilot

Sent negative feedback re the new sale…

Sent negative feedback re the new sale of isle of dogs two weeks ago, havent receive any follow up.

AN · 28 August 2022

Agent replied · 30 October 2024

We are sorry to hear that noone has followed up with you. If you'd like, please email further information so we can investigate and get back to you: socialmedia@savills.com

5/5

Trustpilot

Very helpful and trustable agent.

Very helpful and trustable agent.Helping me solved lots of problem and kindly helped my tenants make their live in UK easier as well.

Tianzhuo · 11 February 2022

Agent replied · 30 October 2024

Hi Tianzhuo, Thank you for your kind feedback. It has been my pleasure to assist, and I am glad your tenants are pleased.With regards,Rosanna

5/5

Trustpilot

An excellent experience

An excellent process, Savills understood the market for renting our type of property, priced it accurately and managed the process of completing the tenancy very well.

Peter · 13 August 2021

Agent replied · 30 October 2024

We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.

5/5

Trustpilot

Great support.

The People we worked with at Savills were at all time professional and very engaging. It always felt as though they really wanted to support us to achieve the right outcome.

S · 23 May 2020

Agent replied · 30 October 2024

We are so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.

5/5

Trustpilot

My daughter has rented a property from them

My daughter has rented a property from them, the whole experience has been lovely! Process running smooth, communication all the time- on point and the properties are all well-maintained

Kate · 25 November 2020

Agent replied · 30 October 2024

Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.

1/5

Trustpilot

Nice people. Ineffective service.

Their Lettings department leaves a lot to be desired. Nice people (when you can get hold of them) but totally ineffective. Have had to wait several days/weeks for simple issues to be fixed over the past two and a half years.

Peter · 4 July 2023

5/5

Trustpilot

I am severely autistic

I am severely autistic, they were very kind and considerate with regards to my needs. I am happy with the results and again how I was dealt with.

Hugh · 24 April 2024

5/5

Trustpilot

Good job Savills

Fiona at Savills has been an excellent help all the way through selling my Mother's property. She has been supportive, always on the end of the phone and prompt to answer any queries. We could not have expected any better.

Lesley · 28 June 2023

5/5

Trustpilot

This is a rating for Lauren Sullivan

This is a rating for Lauren Sullivan. She has been an outstanding property manager of my rental apartment. She has been proactive and professional throughout all my communication with her.

DIDOG · 20 February 2024

5/5

Trustpilot

The Sales team gets 5 stars

The Sales team gets 5 stars The rental team gets 5 starsThe property management team gets 0 stars

Mark · 5 July 2022

Agent replied · 30 October 2024

Thank you for your review, but would appreciate further feedback regarding the property management element. If you'd like, please email socialmedia@savills.com with further information so we can investigate.

5/5

Trustpilot

Iv found savile's to be extremely…

Iv found savile's to be extremely helpful and professional, they have always kept me well informed of the progress of my sale I couldn't be happier and would highly recommend.

Clare · 24 January 2020

Agent replied · 30 October 2024

Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we met your expectations

5/5

Trustpilot

Savills made buying my flat easy

Savills made buying my flat easy. Kathryn osland my advisor was a fountain of professional knowledge and made the sale go through without a hitch. Totally recommended

Richard · 5 April 2024

5/5

Trustpilot

Great working with Mike Churchill

Great working with Mike Churchill, efficient and professional. He followed up and even worked with us after hours to get the last document signed.

Dave · 21 June 2021

Agent replied · 30 October 2024

Hi Dave, it was our pleasure - and thank you for the great review!Regards,Mike

1/5

Trustpilot

Savills staff cannot be trusted

Savills staff cannot be trusted. They will tell you something different everyday about the availability of property. If you want to save time and money use any other agency but Savills.

Lorenz · 28 January 2019

Agent replied · 30 October 2024

Hi Lorenz, we're sorry to read your review. We would like to investigate this - please can you email Carole Bratt, Director of Customer Relations, at CBratt@Savills.com? Thanks

1/5

Trustpilot

Savills and their building manager are…

Savills and their building manager are totally useless and we pay lots of money for service charge every year, they keep ignoring us when we have a problem to ask for.

Chao · 27 January 2019

Agent replied · 30 October 2024

Hi Chao, we're sorry to read your review. We would like to investigate this - please can you email Carole Bratt, Director of Customer Relations, at CBratt@Savills.com? Thanks

5/5

Trustpilot

Savills did a great job of marketing…

Savills did a great job of marketing our property resulting in three offers at asking price in the first week of launch, resulting in a sale!

Heather · 2 December 2020

Agent replied · 30 October 2024

We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.

5/5

Trustpilot

Had problems in the flat and Savills…

Had problems in the flat and Savills helped solve it very urgently! Thanks a lot

Customer · 15 September 2022

Agent replied · 30 October 2024

Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact us,

5/5

Trustpilot

Excellent service by Sholto with…

Excellent service by Sholto with regular communications to ensure we were kept informed throughout the sale of our property.

Chris · 24 February 2022

Agent replied · 30 October 2024

It was a pleasure dealing with you Chris and thank you for your patience throughout the process. Enjoy your new home!Regards,Sholto

5/5

Trustpilot

Quick & easy house sale!

Excellent and very smooth experience with my house sale. Well organised viewings and regular communication with feedback from prospective buyers. Would definitely use Savills again!

H · 21 January 2021

Agent replied · 30 October 2024

Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.

4/5

Trustpilot

Professional, responsive, fair

I have had a great experience throughout my tenancy with Savill's, both with Melissa and Tami. The communication has been smooth, helpful and the few issues I experimented with the property have been quickly fixed. Thank you :)

Eugenio · 21 June 2023

1/5

Trustpilot

absolutely awful company

absolutely awful company, not sure who was chasing payment today but they were so rude shouting down the phone at our receptionist! don't know how they get business being that rude!

Anita · 21 June 2018

Agent replied · 30 October 2024

Hi Anita, we’re sorry to read your review. Please can you email more information to Carole Bratt, Director of Client Relations, at CBratt@savills.com, so that we can investigate this? Thank you.

5/5

Trustpilot

Happy with Savills service from the…

Happy with Savills service from the first contact until the contract with our new property. Thank you

André · 9 May 2022

Agent replied · 30 October 2024

We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.

5/5

Trustpilot

Excellent team and first class service

Excellent team and first class serviceVery efficient Extremely nice to deal with Highly recommend them

Henry · 26 July 2022

Agent replied · 30 October 2024

Thank you, Henry - we appreciate your lovely review.

5/5

Trustpilot

A top class service I highly recommend

A top class service I highly recommend. Alfie & Sascha

Alfie · 31 January 2023

Agent replied · 30 October 2024

Thank you, Alfie & Sascha - we really appreciate your review!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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