Bloor Homes Exeter reviews

★★★★★ 5/5

Google

This is the review I left for Bloor after 6 weeks … We dealt with Megan Thomas before we completed - she was lovely. Always professional, kind and most importantly, patient ! She made the whole process enjoyable! Thanks Megan. Since we’ve moved in Ollie Swift has been incredible. Always responding quickly to issues that have arisen. He also took our snag list seriously, and we are currently awaiting confirmation of these issues being fixed. Our house is beautiful, built to a high standard and we are very happy. We are only 6 weeks in, but I hope our happiness continues ! Thanks Bloor. An update - at the 10 week mark. I have left the 6 week review in this one, to show how quickly things are getting resolved for us by Bloor. Our snagging list was quite extensive, but mostly just cosmetic issues. Anything that was of more of a concern than cosmetic things has been made a priority to be resolved. Our cosmetic snags are slowly being rectified. Darren Catchpole has now taken over as site manager. I was apprehensive at first as we had built a good relationship with Ollie and really felt like he understood our concerns and priorities. However, I need not have worried, Darren is just as fantastic as Ollie was (doesn’t mean we don’t miss you Ollie)! Brad Holmes is also on the case now, making sure things get sorted for us. Again, like Ollie and Darren, takes our concerns seriously, reassuring us when things are normal and quickly rectifying issues that do need to be resolved. The Bloor guys on site have been faultless. Never making us feel like any issue isn’t important, and understanding that we want our home to be perfect. We continue to be happy with our beautiful Bloor home, so thank you!

Lucy · 8 September 2025

★★★★★ 1/5

Google

Recently inline with our defects period we have had a few defects which unfortunately as a whole has tarnished our overall experience with bloor homes. Whenever I have had to liaise with bloor homes @ Filham chase it has always been an unpleasant experience with “Ellen” in particular, I will be unfortunately making a formal complaint about her as I find her behaviour unacceptable and professionalism non existent. We moved in April 2024 & have already experienced damp & mould forming on our bedroom window & en-suite window due to excessive condensation on our upstairs windows, we reported it as a defect as we feel the windows have been fitted incorrectly or perhaps have faulty seals. Bloor rejected the defect reports multiple times, they didn’t even offer to come and have a look to identify the problem, which I think is shocking. I received a call from Ellen who I’ve spoken to previously about the site contractors parking outside the house attached to us - which is currently unoccupied, which was totally fine - until they thought it was acceptable to start parking up at 7am getting out their vehicles and having extremely loud convos outside my front door using foul and offensive language which was picked up on my ring door bell…and more importantly waking me up when I am trying to rest from finishing a night shift! she wasn’t too helpful with this situation although Ollie (site manager) was totally in agreement with me that this was unacceptable and dealt with it effectively. Furthermore.. our issue regarding the damp & mould… Ellen phoned me and proceeded to completely dismiss my concerns and abruptly tell me it’s not a defect and it’s infact ‘normal’ to have damp and mould in any window this time of year… how ridiculous! She spoke to me as if we were making this whole thing up, bizarre! The house is brand new we are expecting a baby in 3 months time… how disgusting of bloor homes to not even investigate this for us! We are following all advice they gave ie keeping trickle vents open etc which we do throughout our house anyways. They initially tried telling us to leave our en-suite light on over night ( as the extractor fan works when the lights turned on ) to manage the damp! Is that a joke or what? Who in the right mind would think that is a reasonable solution? Ellen sounded like she hadn’t even bothered to read the reports we spent time on sending in, she referred to the damp being only in our bathroom, and proceeded to tell me it’s perfectly ‘normal’ I said it’s not just in our en-suite it’s in our bedroom too! We’ve sent in ample photographs and information in relation to this… so clearly she didn’t even attempt to read the reports prior to phoning me up? Naturally i felt totally fed up and frustrated at this point on the phone, we still feel they are being totally unreasonable… I said to her damp and mould is not normal in a new build property at all & prior to you contacting me to tell me it is, then I would strongly recommend you taking the time to look through the reports we have sent in as your not even referring to the correct window as we speak… she clearly felt embarrassed I made note of her incompetence and instead of taking accountability and show abit of compassion for our disappointment with bloor she said “right Jade I am no longer going to liaise with you because you are patronising & rude”. And contacted pch to say the same… which is ludicrous however absolutely fine by me… as I’d sooner cooperate with a member who is knowledgeable on what they are calling me regarding in the first place. I will attach some photos of our damp & mould forming due to our excessive window condensation and hope Ellen in particular at bloor homes @ Filham chase works on her customer service skills. Pathetic, I will be escalating to a formal complaint as I said. Pictures attached below; Only lived here 8 months so as you can imagine VERY worried about this spreading as time goes on & it not being rectified by bloor homes!

Jade · 26 January 2025

★★★★★ 5/5

Google

I visited a friend who is currently living at Filham Chase in Ivybridge, the Bloor homes development. The location is beautiful and the houses are very attractive. Lots of space, green areas for recreation and my friends home inside was light, bright and modern. She has a Warton house type which has a great kitchen space. My partner and I are thinking of moving now .

Louise · 26 April 2024

★★★★★ 5/5

Google

I popped in for some information about Bloor Homes and the house types. The sales advisor was very knowledgeable and friendly and walked me around the Show Homes. Very spacious homes with modern features and fabulous kitchen choices. We have to sell our current home but we will be back. Great location as well

Lilian · 26 April 2024

★★★★★ 5/5

Google

I come out to look at the Bloor homes at Ivybridge.We thought they where absolutely beautiful.Jannet who helped us with our enquiry was very helpful and answered all our question we needed help with.I wouldn't hesitate to recommend bloor homes to anyone thankyou

Helen · 26 April 2024

★★★★★ 5/5

Google

We have had the perfect experience with the sales team Megan and Kane over the last few months. We are due to complete in a couple of weeks and very much hoping the 5 star service continues into our new Buxton home. Thank you.

A · 5 March 2025

★★★★★ 5/5

Google

Amazing homes, development layout and the most friendly/ helpful staff big. Thank you for all your help so far, 5 star service

H · 26 April 2024

★★★★★ 5/5

Google

Rating only, no written review.

Rebecca · 14 June 2025

★★★★★ 5/5

Google

Rating only, no written review.

Mark · 9 April 2025

★★★★★ 4/5

Google

Rating only, no written review.

WAYNE · 27 April 2023