2/5
GoogleI trusted the name and ended up quite dispointed by the services offered. I missed a very good opportunity because no one would pick up the phone or answer emails which is quite frustrating.NegativeResponsiveness, Professionalism
Trusted Agent profile · Islington
Savills Clerkenwell reviews in Islington
★★★★★
1,969 reviews across 2 platforms
122/124 St John Street, Clerkenwell, EC1V 4JS, Islington, EC1V 4JS
Part of Savills, see every office.
Savills's office in Islington, at 122/124 St John Street, is rated 4.2 out of 5 across 1,969 reviews on two platforms, including 218 Google reviews rated 4.7.
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Reviews
Every review we hold for the Islington office, from every platform, shown as written. First names only.
Google5/5
TrustpilotHighly Recommended
Highly professional yet friendly and easy to deal with. Managed a difficult transaction well.
5/5
TrustpilotTHE SPECIAL WORK & TIME PROVIDED BY…
THE SPECIAL WORK & TIME PROVIDED BY LOUISE KERR WHO MADE THIS SALE HAPPEN.
1/5
TrustpilotDon’t return calls
Don’t return callsNot interested unless an easy sellAvoid
Agent replied · 22 October 2024
We take great pride in providing an excellent service so to hear we have fallen short of your expectations is disappointing to say the least. If you’d like to, please email Carole Bratt, at CBratt@Savills.com so we can investigate this.
1/5
TrustpilotWell done Savilles
Well done Savilles. Prime time Sunday evening, advertising (an old advert as well) a lovely house right on a river, right in the middle of a flood crisis in the UK. Lol well done and very thoughtful of your marketing department.
5/5
TrustpilotBrilliant service
Brilliant service. I would certainly recommend this business.
Agent replied · 22 October 2024
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level service our clients expect and deserve.
5/5
TrustpilotProfessional skills with personal…
Professional skills with personal understanding&supporting!!!
Agent replied · 22 October 2024
We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.
1/5
TrustpilotDissatisfied
A truly dreadful company.
Agent replied · 22 October 2024
We are sorry to hear about your experience. We take feedback extremely seriously and are keen to find out more. If you’d like to, please send further details to socialmedia@savills.com so we can investigate.
5/5
TrustpilotMy experience with Savills staff in early June 2023
Very clear explanation of everything involved. Ongoing and punctual communication. Extremely personable and professional staff (K.Stephenson & L.Living).
5/5
GoogleGreat experience with Currell three years ago when they found me a flat and now when the flat was in the market again. They listen to their clients and are not at all pushy like other agents I've met. Would definitely recommend them!
1/5
GoogleExtremely insensitive attitude towards dealing with client queries with regards to property prices for lettings. Mr. Mark Glegg, who served me is an unprofessional employee and has the potential to taint the reputation of the Currell brand as a result of poor customer service.
1/5
Trustpilotpoor
dishonest, unreliable, inconsistent
Agent replied · 22 October 2024
Thank you for your feedback. We take this very seriously, could I ask you to get in touch with socialmedia@savills.com so that we can discuss your concerns.
5/5
GoogleAnthony always provides an extremely responsive, personal and high quality service, he’s very conscientious and goes the extra mile for both tenant and landlord. I won’t hesitate to return my lettings custom in the future.
1/5
Trustpilotnot great estate agent as expected poor…
not great estate agent as expected poor service
Agent replied · 22 October 2024
We take all feedback seriously and would like to investigate the comments raised in your review. Please email further information directly to Carole Bratt, Director, Compliance & Customer Relations at CBratt@savills.com so we may address your concerns.
1/5
TrustpilotBad customer service
Bad customer service . Bad everything
Agent replied · 22 October 2024
Hi Jo, we're sorry to hear this. Please can you email further information to Carole Bratt, Director of Customer Relations, at CBratt@Savills.com so this can be investigated? Thank you
5/5
TrustpilotExtremely helpful
Extremely helpful, efficient and thoughtful.
Agent replied · 22 October 2024
Thank you for your kind words and for taking the time to post a review. We are delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
5/5
TrustpilotExcellent advise
Excellent advise, professional service and a great sale. A pleasure to deal with.
5/5
TrustpilotSavills and Roisin have been great
Savills and Roisin have been great, very helpful, efficient and patient.Many thanks!
5/5
TrustpilotSuperb
Helpful, hardworking and unflappable.
Agent replied · 22 October 2024
Thank you for taking the time to review our service - feedback is always incredibly helpful.
5/5
GoogleHad a great experience using Sarah Killins as my agent. It was lovely to work with someone so honest, helpful, and thorough Would highly recommend her to anyone looking to rent. She helped me find my dream home! :)
1/5
TrustpilotExternal cleaning operative (Retail Park ) Metrocenter
Regrettably at this time we will not be inviting you to the next stage, as we had other applications which met the role requirements more closely.
5/5
Trustpilotgood experience
Lauren helped us check out and she is very responsive.
1/5
TrustpilotDishonest
Dishonest, unapologetic, rude and arrogant.
Agent replied · 22 October 2024
Hi Adam, sorry to hear your feedback. Savills endeavours to give the best possible service so we would like to address any concerns you have. Please email your contact details and further information to socialmedia@savills.com so that we can investigate.
5/5
TrustpilotExcellent customer service
We never hesitate using Savills when it comes to renting or selling our properties as we have found them not only efficient and organised, but also genuine, lovely people to deal with.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Savills Clerkenwell hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Islington.
