Trusted Agent profile · Islington

Savills Clerkenwell reviews in Islington

4.2

★★★★★ Great

1,969 reviews across 2 platforms

122/124 St John Street, Clerkenwell, EC1V 4JS, Islington, EC1V 4JS

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Savills's office in Islington, at 122/124 St John Street, is rated 4.2 out of 5 across 1,969 reviews on two platforms, including 218 Google reviews rated 4.7.

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4.7 / 5

218

Reviews on Google

This office

Trustpilot logo

1,751

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Islington office, from every platform, shown as written. First names only.

2/5

Trustpilot

Can't recommend unfortunately

I had found a flat that I liked and arranged a viewing (on a weekend). I was told during the viewing that no offers had been made yet, so I instructed my solicitor to make a note of interest and prepare an offer. But when he got in touch with Savills on the first working day after the viewing, he was told that an offer had been made by someone else and accepted before I had even viewed the place. I think Savills can do better. Either the agent during my viewing had not received updated information about the property or I was deliberately misled, neither of which would be good practice. 2 stars rather than 1 because staff were at least very friendly.Edit: I have since been contacted by Savills who said they would investigate and contact me again. They have not contacted me again (though in truth, I don't mind; the property has been sold, no matter what their investigation finds).

Chris · 4 July 2022

Agent replied · 22 October 2024

We are very sorry to hear of your experience and would be keen to find out more. If you'd like, please email further detail to socialmedia@savills.com so we can look into this.

5/5

Trustpilot

Amazing experience

Working with Paige was great, she was so helpful during the whole process. She arranged viewings quickly and answered any questions I had. She was so efficient and made everything very easy. I highly recommend her as an estate agent.

Filly · 11 March 2021

Agent replied · 22 October 2024

Thank you so much for your review, Filly. If you need anything further please don’t hesitate to contact me.Regards,Paige

5/5

Trustpilot

Excellent, Competent & Professional

Sadly both my parents died within 4 months of each other and I was left to sell a complicated estate. Stephen White and his term from Savills guided me every step of the way, which enabled me to make a good sale due to his great marketing of the property which attracted just the right buyers An excellent, competent and professional service from everyone I dealt with, which I would be happy to recommend to others

Angela · 4 December 2022

Agent replied · 22 October 2024

Hi Angela, we are very happy to hear that we helped you during the difficult process, and thank you for such kind review.Regards,Stephen & the Savills team

5/5

Trustpilot

Friendly and supportive team

Friendly and supportive team, didn’t ultimately end up buying through them but Emma was fantastic with helping us look at the early stages. Would defo rely recommend for any first time buyers!

Craig · 23 June 2022

Agent replied · 22 October 2024

Thank you so much for your kind words. We hope to work with you again in the future.Regards,Emma

5/5

Trustpilot

Jess Exley- Tillermans Square

We dealt with Jess Exley when looking for an apartment in tillermans Square. Jess made the viewing experience very easy and catered the viewing times to our working schedule. Jess also did everything that we asked when it came to enquiries and setting us up so that we had the best deal we could have and made things simple before handing us over to the building manager. Would recommend Jess 100%.

Stephen · 5 May 2021

5/5

Trustpilot

George Pride

George Pride, in the property management team, has been excellent. He’s managing a property we have recently moved into as tenants and he has been extremely transparent, responsive and helpful during the move-in process and helping deal with the issues we have come across in the flat since moving in. A testament to the team!!

Nikhil · 22 May 2024

Agent replied · 22 October 2024

Thank you, Nikhil, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.

5/5

Trustpilot

Excellent service

Adam is an excellent professional. Adam was exceptional during our experience of looking for a house! We have had dealings with Charlie Chavasse historically - a great team of experienced professionals. Highly recommendedThank you AllCaroline and Brendan

Caroline · 17 September 2021

Agent replied · 22 October 2024

We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.Regards,Adam

5/5

Trustpilot

I sold a property via Savills Auctions…

I sold a property via Savills Auctions and the experience was very nice indeed.I negotiated the commission which was very fair to me and them and Ralph Mendes was very friendly,attentive and professional, responding immediately to any queries I had and after the property was sold got the money paid into my account without delay so five stars to Ralph and Savills Auction Team.Thank you all and also Toby Warwich,the solicitor recommended by Ralph at my request.

Abba · 20 May 2019

5/5

Trustpilot

Stamford team

Stamford team were just great. James was brilliant and was always available to answer questions and get things moving. This was the least stressful house purchase we have ever made. Thank you to the team at Stamford.

Clare · 7 September 2021

Agent replied · 22 October 2024

Thanks Clare, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that little bit smoother for you. Regards,James and the Stamford team

5/5

Google

I can highly recommend the services of Currell's estate agency. We had the pleasure of working with Anthony in the Clerkenwell office and from start to finish of the process he was great. Anthony was very accommodating of our requirements and worked hard to ensure both ourselves and the landlord were happy. Most importantly, he is a genuinely lovely man and made moving house a far more enjoyable task than i have previously experienced. Jessica Case

Jess · 24 October 2019

5/5

Trustpilot

Christopher Bramwell at Savills

Christopher Bramwell at Savills, Turnham Green was very professional,thorough & extremely helpful. It was a pleasure working with him. What would have certainly been a very stressful process turned out relatively easy and straightforward.

Alistair · 22 February 2022

Agent replied · 22 October 2024

Thank you for your kind words. I know that moving can be very difficult so I am glad to have been able to help make the process that bit smoother. Many thanks,Christopher

5/5

Trustpilot

Recent bought a property through Savills

Sophie was brilliant to work with. The whole experience of buying a house through Savills, and especially working with Sophie, was entirely seamless. Sophie is professional, personable, knowledgable and excellent at her job. Savills' service is top notch.

Alice · 23 June 2021

Agent replied · 22 October 2024

Hi Alice, thank you for your kind review - it was our absolute pleasure.

5/5

Google

Five stars to my agent Sophie for her quick professional replies and patiences when facing unexpected circumstances, but highly suggest the compliance team to improve their proficiency then they will not say my UK Immigration Stamp is the French one.

Zheng · 25 April 2024

5/5

Google

From our first contact with the agent Michael Smit, we found him to be extremely helpful and efficient. Michael was always quick to respond and able to provide us with the information we needed. He made sure things moved along, and was always able to offer reassurance when we needed it, and advice when we asked for it. Savills provided an excellent service: thorough, professional and supportive.PositiveResponsiveness, Professionalism

Kevin · 23 October 2021

5/5

Trustpilot

Great service!

Great service!We have an amazing experience with Savills, especially from the property management team. I'd like to make a special mention Sam Ing who has been amazingly accurate and responsive. He followed through even with the smallest request we made. He made our experience with Savills a bliss.

Sameer · 1 November 2023

5/5

Trustpilot

Tami is super fast and help me in…

Tami is super fast and help me in dealing with the rented flat and very quick to give me back the deposit! I had a leak and other problems but Tami resolve it sending someone very fast with a really super professional attitude.

Enzo · 16 February 2024

2/5

Trustpilot

We were very disappointed with Savills…

We were very disappointed with Savills over the sale of our house - despite missing the sales target we were under pressure to accept an early offer - then, 3 months later Savills seemed to be supporting the buyer in reducing the price, asking us to reduce by nearly 70K for cosmetic refurbishment and pressurising is to compromise. The problem is plain, every £50,000 loss for us is only £500 for them and if they can flip a sale and save on all the visits it makes sense - for them.

Colin · 29 April 2022

Agent replied · 22 October 2024

We take great pride in providing an excellent service, to hear we have fallen short of your expectations is disappointing to say the least. We would like to follow up with you, please could you email socialmedia@savills.com so we can investigate this.

1/5

Trustpilot

Worst nightmare auction system they…

Worst nightmare auction system they have so here is what happened:I registered for an auction property a week ago and then I called them to confirm I can bid for the auction, they told me to check on website if I am approved of auction I have checked it was approved, I contacted them multiple times to make sure I am part of auction, they told yes you are and finally before auction start time which was mentioned on the website called them again to confirm they said I have to send an email to confirm and they will send me the bidding over the email I was confused how is IT possible to do that. I missed this property to bid I would say worst system they have if you call no one knows about their own system, really disappointed as compared to others

Ahmad · 4 September 2024

5/5

Trustpilot

A massive thank you to Mike for helping…

A massive thank you to Mike for helping us find a lovely rental. Mike has been informative and proactive. He has made this a smooth and calm process in a competitive rental market.

Amanda · 7 March 2022

Agent replied · 22 October 2024

I am very grateful for your kind words. I know that finding a home to rent can be very stressful, so I am glad to have been able to make the process that bit easier.Regards,Mike

5/5

Trustpilot

Savills Barnes - excellent service

Savills Barnes were understanding, focused and worked with me in a considerate way to sell the house in difficult and complex circumstances.

Peter · 8 May 2023

Agent replied · 22 October 2024

We really appreciate your kind feedback, Peter. We are very pleased we were able to help and wish you all the very best for the future.Regards,Savills Barnes

5/5

Trustpilot

The Market - Brighton Top Notch Service!

Having worked for several years in top hotels , the experience at The Market - Brighton had the same hospitality of a five star hotel. The service Ali provided was tremendous , guiding us to each step of the renting process and after giving support to any enquire. This experience provided by Ali and Claudio assures us of the fantastic service provided by Savills. Moving overseas and renting in Uk is always difficult but the human factor the team provided made absolute all the difference. Thanks!

Flavio · 21 April 2022

Agent replied · 22 October 2024

Thank you, Flavio, it was our pleasure. We know that moving house can be a difficult time (especially overseas!) so it’s great to hear that we made it that little bit smoother for you.Regards,Ali and Caludio

5/5

Trustpilot

Thoroughly recommend

Savills were ambitious for us to achieve the best price with a great deal of experience to guide us in the process. Both Graeme and his team were always calm, professional and responsive and we would thoroughly recommend them.

Sarah · 23 January 2021

Agent replied · 22 October 2024

We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.

5/5

Trustpilot

Excellent agents.

We were selling in what is a difficult market, we put the property on with their valuation, but in truth expecting to receive lower. Within 4 days we were under offer and our interactions with Tessa and the team were stress-free. Easiest property transaction I have done.

Matthew · 10 November 2023

5/5

Trustpilot

Outstanding Customer Service

Emma Cuckow was outstanding. She understood exactly what we were looking for and was proactive in organising viewings which suited a busy working schedule and one tenant who was in the US and could only view by FaceTime.

Thomas · 13 April 2021

Agent replied · 22 October 2024

Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact me.Regards,Emma

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