Trusted Agent profile · Islington
★★★★★
1,787 reviews across 2 platforms
353 Upper Street, London, N1 0PD, Islington, N1 0PD
Part of Knight Frank, see every office.
Knight Frank's office in Islington, at 353 Upper Street, is rated 4.9 out of 5 across 1,787 reviews on two platforms, including 192 Google reviews rated 4.9.
Every review we hold for the Islington office, from every platform, shown as written. First names only.
5/5
TrustpilotTom Watts “AMAZING” estate agent
Tom Watts “AMAZING” estate agent, can’t thank him enough deal done in 3 weeks, upfront, honest, efficient not normal words you say about estate agents but true, enlightening experience
It was delightful working with you Christine, I hope Ellie enjoys her new home. Many thanks Tom
5/5
TrustpilotFantastic experience renting a property…
Fantastic experience renting a property with knight frank Islington offie. Any issues were dealt with promptly, and Phillip handled the return of deposit in an organised and fair way. Would recommend!
Thank you Lottie for your kind review. All the best in your new home. Phillip
5/5
TrustpilotMy experience with Henry Nwokejiobi
My experience with Henry Nwokejiobi, my property manager, has been great. He has been very responsive and handled all of my requests with speed and kindness.
Thank you very much Min Jo Lee for your words of appreciation. I will do all I can, to make sure I deliver the best customer service, without fail. Thank you once again.
5/5
TrustpilotI highly recommend Knight Frank to all…
I highly recommend Knight Frank to all my friends. They are honest and so professional. It is the third year that I get service from them. Believe me, they are amazing and trustable. I'm going to have my first mortgage with them as soon as possible.
5/5
TrustpilotVinnie from Renewals
Vinnie from the Renewals team was helpful, courteous, and prompt. I missed an earlier email, but he was on the ball to gently remind me to review the matter. He was professional and thorough in his dealings.
5/5
TrustpilotThanks a lot for helping me to find a…
Thanks a lot for helping me to find a house of my dreams! Your agents are top of the top))
Thank you Michael for your kind words. We are so pleased the team were able to assist you in finding the perfect home. Knight Frank
5/5
TrustpilotVinnie from renewals department handled…
Vinnie from renewals department handled my renewal negotiations superbly and as a landlord I was very happy with the work he put in, attention to detail and efficient reporting. 10/10!
Dear Mark,Thank you for the lovely review.It has been a pleasure to assist you through the whole process.All the best.Kind regards,Vinnie
5/5
TrustpilotI am really happy with Brigette from…
I am really happy with Brigette from Renewals. She was prompt, professional, and highly experienced. Thanks a lot. Will recommend her to my friends!
Hi NinaThank you for your review and it was lovely my pleasure assisting with your lease renewal. I am glad we concluded it swiftly. Kind regardsBrigette
5/5
TrustpilotGreat Working with Jocelyn Wang
I work with Jocelyn Wang. She's responsive, smart, and handles all of my requests efficiently. It's great having her manage my properties.
Thank you very much for your kind words, Nicole. I will continue to provide you with the same standard of service. If you have any question, please do not hesitate to reach out.
5/5
TrustpilotEhteshaam Ahmed
Ehteshaam Ahmed, thank you for your prompt and excellent work in dealing with our rental account.
It was a pleasure assisting you and I am glad to be of assistance. Please do not hesitate to reach out should you have any queries in the future.Best wishes, Ehteshaam
5/5
TrustpilotSmooth, hassle free
Smooth, hassle free and well executed renewal process on our lease, led by Dan from Renewals. Can't ask for more than that!
Thank you so much for your thoughts; it was a pleasure to work with you and Emma. I hope you enjoy the rest of your time in the property and are able to go on some more fabulous trips!
1/5
GoogleAppalling would be a gross understatement. We took over a lease from Knight Frank on a prime property, with a hefty monthly rental price and they have been nothing short of consistently shambolic and negligent. Truly disgraceful in the way they have managed the property, the endless broken promises and the passing from one person to another without care, attention or courtesy. We are 5 weeks in and still issues are left unresolved that we were told would be addressed before we moved in. We asked for some of our first month's rent to be waived only to be told that the landlord is seeking legal advice. Out of nowhere. Having been told they would do their best to compensate us for the poor experience and uninhabitable conditions we endured for our first two weeks here. Outrageous and despicable behaviour. I highly implore you to think twice about renting a property from this company. We thought their reputation would ensure that we recieved a reliable and trustworthy service. We have been shocked at just how wrong we were
5/5
TrustpilotWe feel so privileged to have Josh as…
We feel so privileged to have Josh as our property manager. He is always responsive, result-oriented and efficient. He has been instrumental in solving every little problem we faced.
Thank you Yarkin, I am very glad to have resolved any challenges you have faced effectively and promptly. As always, we are here to provide the help and support needed when it is needed. Best wishes, Josh
1/5
GoogleA big thank you for your help and for your follow-up. We are delighted with this experience with this team. The flat is very nice and was clean when we arrived. I recommend this agency for your projects! UP on May 19: The Agency still really good but behind agency, it is an other story... Be careful for your time and your money!
'Thank you for your kind words’.
5/5
GoogleMolly Keehner was extremely helpful during the long and complicated purchase process of a flat pre- and during Covid. She managed to find a common ground between us and the seller during this difficult period, ultimately making the transaction happen. Would highly recommend.PositiveResponsiveness, Professionalism
5/5
GoogleRecently let from Knight Frank this summer and the team were a pleasure to work with in particular Karrie who was fantastic, responded quickly to all our queries and very pleasant to work with. A welcome change from previous experiences with other agents and would highly recommend them! Thank you!
5/5
TrustpilotTrue Professionals
Charles Davenport and Tom Knowlden at Knight Frank were truly excellent from start to finish in the sale of our property. A credit to the profession. Thank you.
Many thanks for your kind comments. After letting this property for you for over the past 20 years we are delighted to have been able to achieve a sale. Thanks for your loyalty!
5/5
TrustpilotBrigette in lettings as usual was very…
Brigette in lettings as usual was very efficient, helpful and managed to deal with all the negotiations so speedily.
Dear MartynThank you for your kind words. It was my pleasure assisting you with the lease renewal and happy we achieved good results. Kind regardsBrigette
5/5
Trustpilot2nd yr. Happy
2nd yr. round very pleased with the service.the renewal managed by Laura Heron, easy and effective. Couple of emails and few clicks all done. Many thanks for the wonderful services.
Thank you for taking the time to write this kind review, Mohamad. It has been a pleasure helping you and I am delighted that you have been able to extend the tenancy with your tenants. Wishing you all the best, Laura
5/5
TrustpilotThis is a review for Grace Neal who was…
This is a review for Grace Neal who was passed my outstanding lettings account to wind up. She sorted everything out in no time at all just before Christmas extremely efficiently and helpfully.
Hi Catherine,Thank you very much for your lovely words and I am so glad I was able to assist.I hope you have a great new year and do let me know if there is anything further we can do for you.Take care,Grace
5/5
TrustpilotGood property managers
Our property manager, Henry, has been very proactive in resolving any issues we have with our flat, ensuring they’re taken care of as soon as possible
Thank you very much Mr Mafeni for your review. I hope I continue to meet your expectations as your property manager and I am helpful as much as possible. Thank you once again for your kind review.Best wishes,Henry
5/5
TrustpilotVery good property management and…
Very good property management and efficient service from Ewelina Calka and Anni Ni. Very happy to be working with them
Thank you Hannah for your kind words. It was a pleasure assisting you. Anna and Ewelina
5/5
TrustpilotHi Brigette,
Hi Brigette,Thanks for quality service sorting our new lease with a minimum of fuss.Cheers, Darren & Emma
Dear DarrenThank you for your review. It was great working with you on the renewal!Kind regardsBrigette
5/5
TrustpilotFantastic experience!
We have a fantastic experience working with Ines and Knight Frank. She was very responsive, professional, and compassionate. It would be a pleasure to work together again.
Thank you Kaitlyn, so happy you have enjoyed your experience with Knight Frank. It’s never easy to relocate but I am glad I was able to assist and make the rental process smooth for you and Peter.All the best, Ines
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Knight Frank Islington Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Islington.
