Trusted Agent profile · Islington
★★★★★
1,787 reviews across 2 platforms
353 Upper Street, London, N1 0PD, Islington, N1 0PD
Part of Knight Frank, see every office.
Knight Frank's office in Islington, at 353 Upper Street, is rated 4.9 out of 5 across 1,787 reviews on two platforms, including 192 Google reviews rated 4.9.
Every review we hold for the Islington office, from every platform, shown as written. First names only.
5/5
TrustpilotProfessional, smooth and helpful
Special thanks to Molly in particular as she made our moving experience smooth and easy!
Thank you Michaela, glad I could make your move as smooth as possible. Best of luck in your new home!
5/5
TrustpilotKF Fulham
Summer has been super helpful with our search for a rental property in Parsons Green - very prompt to communicate and great to deal with!
Thank you for your kind words Alexander; it was a pleasure assisting you. Summer
5/5
TrustpilotSpeedy and easy flat repairs
Hamzah Musaddaq has been incredibly speedy helping me out with organizing fixing of my flat utilities, and makes the experience as easy as possible.
Thank you for the very kind words, Claudia! It is a pleasure to help. Thank you for being so helpful and quick to provide information.Kind Regards,Hamzah
5/5
GoogleMy experience with Knight Frank Islington and Daniel Fairbairn was great. Daniel was assisting me with viewings and was pleasant to deal with - punctual, friendly and knowledgeable. Him and his colleague Lucy Ioannou kept me well informed during the process of finalising paperwork for my move and were very patient in answering questions and providing guidance. Daniel also proactively reached out after the lettings process was complete to ask if all was good. I feel the team genuinely care about tenants too, unlike most letting agencies who only care about the landlord’s interests. It’s been a month at the new place and the property management team led by Romain have been helpful and responsive about repairs and maintenance.PositiveResponsiveness, Quality, Professionalism
5/5
TrustpilotVinnie from Renewals was really helpful…
Vinnie from Renewals was really helpful in my renewal. It was fast and easy, thank you!
Dear Fang,Thank you for the lovely review.It has been a pleasure to assist you.Kind regards,Vinnie
5/5
TrustpilotExcellent Service
A big congratulations to Charlie from KF Baker Street who has been taking care of our flat as a property manager. Excellent service and communication. I strongly recommend Knight Frank’s expertise and services and Charlie has been a strong help delivering those. All the best.
Thank you for the review, I really appreciate and I hope we will continue to work well together!Kind regards,Charlie
5/5
TrustpilotI feel lucky to have Jocelyn Zhang be…
I feel lucky to have Jocelyn Zhang be my property manager. She consistently goes above and beyond in her work, displaying both initiative and professionalism. She always put the clients' best interests first. Her warmth and enthusiasm make communication easy, and I’ve come to trust and rely on her expertise fully. I highly recommend her for her dedication and reliability!
Thank you so much for your kind words Carol! Your feedback means a lot to me, and I’m committed to continuing to provide the best possible service. Thanks again for your trust!Kind regards,Jocelyn
5/5
TrustpilotThank you Emma
Emma has been a great help in managing my property in the UK and she is always timely when attending to my queries.
Thank you for taking the time to write me a review, it has been a pleasure to manage your apartment and get to know you better!Best wishes, Emma
5/5
TrustpilotBeth Tighe has been incredible to work with
Beth Tighe has been incredible to work with. She is super proactive and accommodating to setting up times at short notice and second viewings.
Thank you for your review Bryan, it has been a pleasure working with you. Best, Beth
5/5
TrustpilotVery responsive and helpful
Very responsive and helpful. Catrin and the team have helped us settle in and gotten us everything we've needed in short order.
Dear JoeThank you for your review. It was a pleasure to help you settle into your new home. If I can be of any further help, please do you hesitate to let me know.Catrin
5/5
TrustpilotGreat Property management
I've lived in a Knight Frank managed property for about 5 years. Knight Frank are a great property manager, they respond to issues very quickly. Our property manager, Robin Macdonald recently addressed an issue of a water leak, and highlighted that I was due compensation rather than me chasing for it. Great property managers!
Many thanks for your kind words Liam, it has been a pleasure to help during my tenure as your property manager & I look forward to continuing to do so. Best,Robin
5/5
TrustpilotJason Nwimo has been one of the best…
Jason Nwimo has been one of the best property managers I've dealt with. Quick and courteous!
Hi Tom,Many thanks for the kinds words here, glad I could help!Wishing Jana and yourself all the best!Warm Regards,Jason
5/5
TrustpilotExpert sales and efficient progression
KF provided a down to earth and upfront sales approach, and they effectively handled the whole sale process whilst we were away for a fortnight.After agreeing an offer above the guide price, they expertly handled the complications and nuances presented by a complicated chain until the exchange was able to progress. A great team effort.
Thank you for your kind words and for taking the time to leave us a review. Please don't hesitate to contact us if we can help you again in the future. Best wishes, the Hungerford team
5/5
TrustpilotKristian Lee has been a significant…
Kristian Lee has been a significant change in the rental team. His communication and ability to understand what is needed is of a very high standard.
Dear Kevin,Thank you for your nice words; it is a pleasure to manage your property. I will continue to deliver the same service. If you have any queries, please do not hesitate to contact me.Kind regards,Kristian
5/5
TrustpilotVinnie from Renewals was a pleasure to…
Vinnie from Renewals was a pleasure to work with, prompt communication and a constructive approach to finalise contracts.
Dear Mike, It was a pleasure to assist you in your renewal.All the best.Kind regards,Vinnie
5/5
TrustpilotThank you so much Amanda, Dan and Tom
Thank you so much Amanda, Dan and Tom for providing a 5 star service when we recently bought a house through you. Super helpful , through some tricky parts of our purchase. Always felt we had your support and guidance. Many thanks!
5/5
TrustpilotBrigette has been very helpful and is…
Brigette has been very helpful and is always providing kind and timely assistance whenever we reach out!
Dear Marie-ClarisseThank you for taking the time to write a feedback. It was lovely working with you on the lease renewal.Kind regardsBrigette
1/5
TrustpilotThe worst customer services I have ever…
The worst customer services I have ever dealt with. They don’t reply to their emails immediately, it takes them weeks to get back to you. All they care about is MONEY, once they get your money they won’t care about you or your needs. They lied about the property facilities and I didn’t get my deposit since I left the property, it’s been more than two months!!!
Dear Mariam, We are really sorry to hear about your experience. Your property manager will be reaching out to look into this matter as soon as possible and to ensure everything is resolved quickly. Please do accept our apologies again. Knight Frank
5/5
TrustpilotVinnie from Renewals is always very…
Vinnie from Renewals is always very professional, quick to respond and proactive. Thank you for your help.
Dear Jane,Thank you for the great review.It has been a pleasure to assist you once again.Kind regards,Vinnie
5/5
TrustpilotVinnie (Renewals)
Vinnie from Renewals is always absolutely patient and helpful. Everything always goes super quick and gets done efficiently.
Dear Chey,Thank you for the lovely review. Wishing you all the best.Kind regards,Vinnie
5/5
GoogleHighly recommend James at Knight Frank who helped us tremendously get our house purchase across the line. Complete pleasure to work with!!
Dear Kellie, Thank you very much for your kind review. It was a pleasure to help you on your property journey, and we look forward to working with you again in the future, Kind regards, James and the Knight Frank Islington team
5/5
TrustpilotUsing KF for property management
Using KF for property buying, selling and letting management, first class service all time. Our property manager Jason Nwimo is always helpful, responsible and responsive. Definitely recommend!
Hi Stella, many thanks for such a positive review, glad you have had a positive experience with our Property Management service here at Knight Frank!Kind regards,Jason
5/5
TrustpilotThank you Lexi Solt!
Lexi is doing a great job! Lexi is smart and efficient!
Hi Kenneth, Thank you so much for your lovely words. It was great to work alongside you, and I hope to be able to assist again in the future. Please do get in touch if I can be any further help!Best wishes,Lexi
5/5
TrustpilotWill was very professional and helpful
William Ward-Jone was very professional and helpful. I would definitely recommend this company.
Dear Vicky,Thank you so much, it was a pleasure meeting you and I hope to speak soon.Best wishes,Will
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