Knight Frank Islington Sales reviews

★★★★★ 5/5

Trustpilot

So happy with Sophie

I had a very smooth and satisfied experience with all processes that Sophie has delivered. She is very positive and patient when I met an unexpected situation and found the solution through her profession. She is good at liaising with landlord and other managing companies, instructing me through stages, checking property and fitting in my move in date. She is also very communicative and detailed, I really appreciate her work to make my renting experience a happy one.

Dianting · 20 December 2024

★★★★★ 5/5

Trustpilot

Inés Santos was a wonderful agent who…

Inés Santos was a wonderful agent who helped us find a lovely flat. Unlike many other agents she was great, not pushy at all, very supportive and informative. I’m very impressed with the professionalism and quality of service at Knight Frank, it’s at another level!

Steph · 12 April 2024

★★★★★ 5/5

Trustpilot

I had a fantastic experience renting a…

I had a fantastic experience renting a new apartment with Louna. They were professional, responsive, and truly dedicated to finding the perfect place for me.Louna understood my needs and preferences, showing me several options until we found the ideal apartment. Their knowledge and attention to detail made the process smooth and stress-free.I highly recommend Louna to anyone looking for a new home. Thank you for helping me find my perfect apartment!

Caden · 30 July 2024

★★★★★ 5/5

Trustpilot

Great all round service, a second time

I have used the Knight Frank team in Bath (Francesca Leighton Scott, assisted by Steve Dean and Phoebe and Florence) on the sale of my village cottage. It is my second time working with this team and the service has been every bit as good as previously, tailored for the different style of property and type of buyer. As previously, the essence of the property was well understood by Fran and Steve, brilliantly captured in photos and text, and conveyed successfully to the market. Great communication and strategising throughout, culminating in a sale at the asking price. Who could ask for more? Highly recommended.

Tim · 18 November 2024

★★★★★ 5/5

Trustpilot

Well done Jade!

Highly recommend Jade at Kensington branch - we found her to be very efficient, personable and reliable. She is a great communicator and has helped us to achieve a very smooth sale.

SF · 16 November 2024

★★★★★ 5/5

Trustpilot

The whole process of selling our property

The whole process of selling our property was a pleasant one.

Chris · 9 September 2026

★★★★★ 1/5

Trustpilot

Extremely Disappointed Tenant Experience, Avoid Renting with Knight Frank

I am a tenant in one of Knight Frank’s Hampstead properties, and my experience has been nothing short of a disaster. For over a month, I have been living without a functional bathroom sink, a leaking shower that causes water to pour into the living room below, and a massive hole in the living/dining room ceiling.Despite numerous polite and professional attempts to contact Knight Frank, my concerns have been repeatedly ignored. These are uninhabitable living conditions, made even more unacceptable considering the substantial rent I pay for this property.This is not an isolated incident. Over the summer, Knight Frank left me with persistent leaks for over two months and the same unresolved hole in the ceiling for more than a month. Now, with the holiday season around the corner, there is no progress in sight. Hosting friends and family was one of the main reasons I chose this flat, but I have been unable to have anyone over for more than three months this year. I am now facing the prospect of spending Christmas alone, ashamed of the state of my home.Knight Frank has shown zero accountability. I have not been offered any compensation for this ongoing ordeal. When the water was completely turned off, they didn’t even provide temporary accommodation or alternatives. I was left to brush my teeth and wash up in café bathrooms, an utterly unacceptable situation for any tenant.This is a serious warning to anyone considering renting with Knight Frank. Their lack of professionalism, responsiveness, and basic human decency has turned what should be a comfortable home into a source of constant stress and frustration.Bianca Matei

Bianca · 15 November 2024

★★★★★ 5/5

Trustpilot

A wonderful experience

Summer was incredibly helpful and flexible while we were searching for a rental property. She was excellent at communicating via email, phone and WhatsApp. I felt as though Summer genuinely cared about finding us a home, which was very refreshing.

AR · 1 July 2024

★★★★★ 5/5

Trustpilot

Amazing Service from Josh Ward-Brickett

Josh has been nothing short of exceptional in his work with his clients. He has some of the best service I have seen amongst property managers and always provides good advice while delivering efficient and effective solutions whenever problems arise. Thank you for your work.

Ja · 28 March 2024

★★★★★ 5/5

Google

Great service, support and advice from Knight Frank, and Michal Bocian in particular! Michal went above and beyond to manage various setbacks and obstacles (late builders, EICR hiccups), going out of his way to satisfy both us and our new tenants. And the tenants he's found us are lovely! Would highly recommend!

Georgina · 23 October 2023

★★★★★ 5/5

Trustpilot

We dealt with Laura Eaton for our first…

We dealt with Laura Eaton for our first tenancy with KF and she had been first class. Great communication and empathy would highly recommend quick to respond drop out queries and great follow up. Well done Laura.

Bridgeen · 20 August 2024

★★★★★ 5/5

Trustpilot

Great - responsive and professional

Great support and professionalism throughout our tenancy. Highly recommended

Jess · 17 September 2026

★★★★★ 5/5

Google

Literally if i could give 10 stars I would we met Michel and he passed us on to Natalie she is professional and was clued up to our needs and expectations and worked to achieve the right result for us and our prospective tenants she really is a superstar thank you Natalie and the Kinght Frank team becasue we can see you all work together and support each other thank you x

Gonul · 24 June 2024

★★★★★ 5/5

Trustpilot

Customers Service at its best.

We unfortunately experienced many delays with our sale process with various issues down the chain.But of huge importance is the fact that the property we were purchasing was being marketed by Knight Frank who were very supportive especially when one considers they were not our selling agents; but representing the sale of the property we planned to purchase. One lady in particular Fiona was remarkable who kept tabs with each and every movement and was giving updates regularly and being extra mindful of how delicate and stressful the situation had become. If you are looking to sell your property go with Knight Frank, customer service above and beyond!!

Michael · 17 January 2024

★★★★★ 5/5

Trustpilot

2024 Renewal with Vinnie

Dealing with our 2024 renewal with Vinnie was seamless! He was very responsive and fair-minded throughout the process, finally drafting our renewal addendum extremely promptly within an hour of our final agreement with the landlord.

William · 16 September 2024

★★★★★ 5/5

Trustpilot

Efficient and smooth admin under…

Efficient and smooth admin under supervision of Liv Papps

Tufan · 16 September 2026

★★★★★ 5/5

Trustpilot

Ava HO is my property manager and she’s…

Ava HO is my property manager and she’s a star, always proactive and responsive when I have an issue, ensuring a smooth communication! Thank you so much!!

Sidonie · 13 May 2026

★★★★★ 5/5

Trustpilot

Henry - Knnight Frank

Henry is our property manager; he is always extremely swift in responding, and effective at generating the necessary action to ensure any problem we have is resolved efficiently. He is also very kind and genuine.

Dan · 15 September 2024

★★★★★ 5/5

Trustpilot

We recently purchased our house through…

We recently purchased our house through Knight Frank Clifton. Rachael Hancock and team supported us on the sales progression. She kept us informed and chased the vendor when necessary to keep momentum during conveyancing. Rachael and team were professional and responsive.

Jerry · 2 June 2024

★★★★★ 5/5

Trustpilot

Thank you to Regvita B

Thank you to Regvita B. for all her support & help through my (little) technical glitches at my flat. She is always available and comes back to me really quickly which is much appreciated. A

AURELIE · 13 September 2024

★★★★★ 5/5

Trustpilot

I greatly appreciated working with…

I greatly appreciated working with Vinoath (Vinnie) Selvakumar. He was prompt in his responses to my numerous inquiries throughout the duration of our clients tenancy renewal period. Vinnie was very professional in all our dealings and Knight Frank is luck to have him as a representative for their organization.

Brad · 19 December 2023

★★★★★ 5/5

Trustpilot

Our Property Manager

Our Property Manager, Ava Ho, has been doing a great job in managing our property. She is efficient, proactive and professional. Definitely an asset to the company!

CY · 11 May 2026

★★★★★ 5/5

Google

Although our offer didn’t work out, Natalie was the most kind and communicative lettings agent I’ve experienced yet! She kept us informed every step of the way and really made us feel cared about as prospective tenants. I would absolutely recommend working with Natalie to find your next home ☺️🏡 …

Lilan · 23 October 2023

★★★★★ 5/5

Trustpilot

Excellent service from Knight Frank

Excellent service from Knight Frank . They have been looking after my property for many years . Always sending me necessary emails and updates regarding my flat . Thank you to Regvita Burdiniene and Charlotte Maclean and the lettings team . Everyone very professional and helpful.

Maryam · 13 February 2024