5/5
TrustpilotJocelyn Williams at Hamptons Hove has…
Jocelyn Williams at Hamptons Hove has been excellent in serving all our needs for property management of our Brighton Flat and would as a result highly recommend her and Hamptons.
Trusted Agent profile · Islington
Hamptons Islington Sales reviews
★★★★★
1,596 reviews across 2 platforms
97-99 Upper Street, Islington, London, N1 0NP, N1 0NP
Part of Hamptons, see every office.
Hamptons's office in Islington, at 97-99 Upper Street, is rated 4.3 out of 5 across 1,596 reviews on two platforms, including 150 Google reviews rated 4.5.
Reviews
Every review we hold for the Islington office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotOur best experience renting so far
We have been renting with Hamptons for nearly 2 years , me and my partner have been renting privately for over 10 years together and so far I would happily say that renting through Hamptons has been our best experience renting . We are good tenants and take pride in any place we have lived in , we feel Hamptons really value us and take us seriously, which in the past other agencies have not . They are very efficient and very good at getting repair or issues fixed quickly , our most recent issue was with our boiler , the issue happened late in the evening , and although we couldn’t get an emergency plumber out , David our property manager got someone out and fixed the issue first thing the next morning . Things like this can cause a lot of anxiety for people , so it’s great to know that they move so quickly.
5/5
TrustpilotMax Barnes
Hampton’s real estate representative in Oxfordshire, Max Barnes, has always been easy to reach, clear in his communication and effective. I am very happy with the service provided and highly recommend Hampton’s.
3/5
TrustpilotGenerally a good service.
Whenever I’ve had an issue it has been reviewed and generally the problem has been rectified. The app does appear to be temperamental at times making it impossible to log an issue, but this soon rectified itself. On occasion, when the problem has been with the company who manage the building, I’ve been directed to inform them myself. I do not see this as my job as Hamptons are being paid to manage my property and should deal with all my queries. It is not my fault there are 2 companies involved.
5/5
TrustpilotMy Hamptons property manager
My Hamptons property manager - Shahena Ali - is always accessible and extremely professional in her communication. Moreover, she perseveres to find a solution in case a problem comes up or at a minimum always ensures that I'm always updated on critical matters while patiently working with my tenants, outside contractors or her internal colleagues to address the matter on hand.
5/5
TrustpilotPatryk has been great in supporting me…
Patryk has been great in supporting me with all home queries and with prompt responses.
5/5
TrustpilotWe are new to Hamptons
We are new to Hamptons, and with any maintenance issues Mr Max Barnes is extremely knowledgeable, always ready to listen and discuss problems which are then rectified without any further fuss or delays.
5/5
TrustpilotCharlie's been an amazing property…
Charlie's been an amazing property manager. She is very responsive and accommodating. Very thorough with providing information while settling and vacating, communicates humbly and is considerate. She helped me immensely with all the formalities in such a hectic schedule. Overall a really good experience with Hamptons. Very professional and flexible above and beyond to help the customers. Thanks a lot- Best,Megha
5/5
TrustpilotFantastic service from Jake and the…
Fantastic service from Jake and the team at Godalming Hamptons. Ross worked so hard to get our sale completed despite a few problems . So professional throughout the whole process but so friendly.
5/5
TrustpilotMy experience will Ellie Marsters has…
My experience will Ellie Marsters has been great from the beginning [several years now]. She’s been quick to respond however minor the issue. I’m an out of country landlord, I’ve got total peace of mind knowing Ellie has been managing my property.
5/5
TrustpilotMy recently appointed property manager Gemma Ward
My recently appointed property manager, Gemma Ward, has waded well in troubled waters and taken on my quirky Barnes townhouse with finesse and aplomb. Though my long-term tenants are wonderful people they do not excel at, shall we say, "on-site" situational awareness. Unfortunately this means that light bulbs or alarm batteries are not replaced, boiler filters are not cleaned, and the property has recently suffered a wave of faulty mishaps.But rather than being overwhelmed Gemma has stepped right in and done a professional, polite and efficient job -- recommending what to do, how to go about doing it, and then acting on it. Of course it's still a small sample size but so far I'm very impressed with Gemma. Her sense of caring reflects the best of what Hamptons has to offer. And I hope that she'll be on board for a long time.
5/5
GoogleI recently sold my flat through Hamptons and was really pleased with the service from Charlie and Grant. There were complications around a live/work lease and they worked incredibly hard to hold my buyer's hand through the process and deliver my sale. They could not have been more professional or helpful.
5/5
TrustpilotExcellent service
Our property has been managed by Hamptons for over 5 years and we have been very happy with the service both from the letting aspect and the ongoing property management side. Sonja and Pollyanna in the Marlow letting office are excellent and handle the letting professionally and efficiently. Mandy, our current property manager, is the best we have had in the time with Hamptons. She deals quickly and effectively with any thing that crops up and was particularly 'on the ball' with our recent change of tenant.
5/5
TrustpilotTop class service from Hamptons, Stratford upon Avon.
Thank you to Jacob Forster for managing the sale of our property in just 2 months. The asking price was achieved on the first day of viewings and Jacob liaised with solicitors to ensure a stress free process to exchange and completion.
5/5
TrustpilotGemma Pearce was absolutely exceptional…
Gemma Pearce was absolutely exceptional and a complete pleasure to work with at the end of our tenancy and sorting out a deposit. Absolutely above and beyond and extremely helpful!
5/5
TrustpilotElle Seaby - Hamptons
I have been using Hamptons for a while, and they've always provided a great service. I have been in contact with Elle Seaby and she has been a superstar. She answers my emails quickly and is always coming up with solutions to my problems. She contacts me immediately with any issue to do with the property and even follows up when I forget to answer. Would highly recommend her as well as Hamptons to anyone looking for a property manager.
5/5
TrustpilotAlways Professional and Courteous
Katie Tucker is an absolute professional who always delivers on what she says. I have nothing but praise for the way she deals with issues and nothing is too much of a problem. She is an asset to Hamptons.
5/5
TrustpilotHi Hamptons manage the house we are…
Hi Hamptons manage the house we are renting . The Team are very efficient and the service from Rebecca Hitchman is first class . Many thanks Rebecca . I have no hesitation in giving Hamptons a first class recommendation.
5/5
TrustpilotMy experience with the St.Albans team…
My experience with the St.Albans team was very good. I felt that the whole team worked well together with myself on the sale of the house. Obviously there were setbacks and sometimes difficult decisions to make but I well advised and guided by them, resulting in a positive result.
5/5
GoogleI'd like to thank Thahmid Sultan from the Hamptons lettings team. He is a professional, efficient and compassionate property manager who helped me through the ups and downs of letting my flat.
5/5
GoogleI would like to say thanks to Katie Spokes for her support all the time my husband and I were looking for a property, she always have been both professional and kind!
1/5
GoogleDo NOT use hamptons!! They are misleading bunch. I have been dealing with them for 9months. They manage a tenant who lives above me. Who has caused me stress and anxiety due to their anti social behaviour. I have had to sleep on my living room floor, to avoid the noise the tenant makes at night and early hours of the morning. The property manager Megan Sillett advised me that tenant had handed their notice to vacate property, then months later, when I contacted her again, she said that they never handed their notice and she got dates wrong for the end of their tenancy. I am assuming she did this to stop me from complaining. And she’s avoiding telling the tenant anything, because they most probably misled the tenant to believe they found a perfect home, when really it’s worse out of all the flats here. So instead I have to deal with sleepless nights on my floor. Imagine living like this for 9months and everyday they tell you they’re advising the tenant to refrain from making noise and still no change.
1/5
GoogleThis company advertises properties on its website that have already sold but make them seem available. They do so, I am told, for "marketing purposes." I can't say this practice impresses me. I will say, though, that the person I spoke to on the phone, who told me what they are up to, was friendly and courteous. My first engagement with Hamptons has been, as you may guess, quite unsatisfactory. I will amend my review if at some point down the line I have an improved experience.NegativeProfessionalism
4/5
GoogleExcellent service from Hamptons team at Islington office. Special mention for Claudia who went above and beyond to ensure things ran smoothly from offer to completion! Huge thank-you and keep up the good work! Penny N
Agent replied · 24 October 2024
Thank you for your wonderful review Penny. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service the Hamptons provides!
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