Every review we hold for the Islington office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWe were delighted with Hamptons.
We were delighted with Hamptons. Meeting all the key personnel in the Stratford upon Avon office gave us the confirmation and confidence that we had selected the right agency for us and our property.Both Owen and Jacob then came to our home to learn and appreciate the key selling benefits of our home as well as understanding why we wanted to sell. The selling process was explained to us and all literature approved...The house was put on the market on the Monday. Blocked viewings were organised for the Thursday and Saturday.Offers came in on the following Monday and we went to sealed and final bids on the Wednesday. All was done and dusted in 10 days!We accepted one of the three offers on the table; all three were well over the "offers over" price and we were delighted with the final selling price and the speed of the sale.Owen, who managed our sales process and negotiations, was always available, reassuring and communicative.When Owen replies immediately to your WhatsApp message at 10.00pm at night, you know he's on the case and has your best interests at heart.All in all, a positive, pro-active and pleasant experience. Thank you Hamptons.
John · 26 October 2022
★★★★★ 5/5
GoogleI had a really fantastic experience with Katie Spokes while looking for a property to buy in Islington. I ended up purchasing with another agent but Katie was exceptional in terms of sending me potential recommendations, being super flexible in scheduling in viewings and keeping me up to date on trends in the market, definitely the strongest agent I met! Hamptons would definitely be a strong agent to consider if I wanted to buy or sell a property in Islington again.
P · 25 October 2022
★★★★★ 5/5
TrustpilotWe were highly satisfied with Hamptons
We were highly satisfied with Hamptons from start to finish . Agents were at the end of the phone whenever we called - we were never kept waiting . One of the most impressive details for me was the initiative of the agent to cAll us after a buyer pulled out not just with the bad news but with 5 viewing appointments the following week. Communication was excellent - our agent Jacob was approachable and friendly and made the whole process easy
Maureen · 21 October 2022
★★★★★ 5/5
GoogleVikki and team went above and beyond to bring an unexpectedly complicated and stressful sale to completion.
Alexandra · 10 October 2024
Agent replied · 24 October 2024
Thank you for the great feedback Alexandra. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate Agents Islington was exceptional. The team will be pleased to read your review!
★★★★★ 5/5
GoogleWe recently sold our house through Hamptons. Couldn't recommend the team more highly. They are experts at what they do. Very communicative, efficient and knowledgeable. Thanks to the whole team, and particularly Dario and Jonny.
Jenna · 25 October 2023
Agent replied · 24 October 2024
Thank you for the great feedback Jenna. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate Agents Islington was exceptional. The team will be pleased to read your review!
★★★★★ 5/5
Trustpilotas superb as Patryk, UK will become megapower
In 2024 Feb we are given another Property Manager named Patryk Lehmann. Patryk is very organised amid handling 90 properties. Patryk is very organised, detail-minded, prompt and just to landlords. Patryk shows cares and justice in analysing. If 50% of UK citizens can be as superb as Patryk, UK will become megapower for centuries to come. congratulations to Hamptons and us.
Amy · 7 March 2024
★★★★★ 5/5
TrustpilotNicole Mapura extremely helpful…
Nicole Mapura extremely helpful customer service executive . Nicole has been extremely helpful and has redeemed my faith within this Company. Sometimes its a few words that can reassure you all will be ok, "don't worry, " someone that genuinely cares for the clients makes a big difference. Nicole has been extremely helpful and I called her this morning to Thank her for she never realised how stressed I have been and I appreciate her swift and corrective action in ensuring I was dealt with through the correct departments . May situation is being dealt with by the appropriate contacts. Effective training makes a huge difference Nicole is always professional, polite and reassuring , never does she sound fed up and on every occasion she has been able to connect me to the right person, she a great ambassador for Hamptons. Thank you please promote this beautiful caring individual.
Amari · 14 September 2022
★★★★★ 1/5
TrustpilotWorst ever left us with no hot water…
Worst ever left us with no hot water and heating for over two weeks all they care about is taking your money once I get you in the property you’re no longer a problem and when you tell them it’s their problem they say it’s between me and Landlord were state agents ever do not rent from them this was the caterham Branch
Barry · 12 April 2019
Agent replied · 29 October 2024
Thank you for taking the time to leave us a review. We take customer service very seriously and are naturally disappointed to hear you are dissatisfied with our service. We appreciate being without heating and hot water can be frustrating but from our system can see the team worked as quickly as possible to resolve this matter for you and ensured a brand new boiler and plumbing was installed within 8 days. Whilst we understand this is a difficult situation to be in, I can see that your rent was deducted completely during this time which I believe is sufficient compensation for your inconveniences. I do hope the remainder of your tenancy runs smoothly and thank you again for passing on your feedback.
★★★★★ 5/5
TrustpilotStratford-upon-Avon Branch - Excellent Experience
Used the Stratford-upon-Avon branch for both our sale and purchase, and received a fantastic service throughout the process. Paul was invaluable in securing a deal that worked for all parties, despite the hiccup of the collapse of our first sale, and Jacob worked tirelessly prodding and pushing the transactions over the finish line. I would have no hesitation in recommending them.
Justin · 14 February 2020
Agent replied · 29 October 2024
Thank you for leaving us a review. Customer service is important to us and as such, we are delighted to hear Jacob, Paul and the team had such a positive impact on your experience. Thank you again.
★★★★★ 5/5
TrustpilotGas Engineer Review
I have worked for numerous Estate and Lettings agents as a Gas engineer over a 15 year career. Rebecca and her property management team are professional, concise and more importantly for myself, the best property management team I have encountered in 15 years. Information is always readily available, they are understanding of all trade related issues and understand the regulations that need to be complied with completely. All of my staff thoroughly enjoy undertaking Hamptons work and this is due to the guys in the property management team.
Lewis · 19 August 2022
★★★★★ 4/5
TrustpilotSmooth check out
I was associated with Hamptons for more than a year for my previous tenancy. In this period I needed help quite some time, and I must say Hamptons were very professional. Special mention to Gemma Ward, who was managing this property. She was prompt in sending supports whenever issues were highlighted and tried to make my stay comfortable. Even the check out was smooth and tenant friendly. I stayed for more than a year but as there were no break clauses mentioned in the contract, I had to pay 8% of the total rent remaining, which I found a little too much. Even after repeated requests and also upon getting the new tenant very easily they couldn't let go of that. That was quite harsh, as they were receiving the same charge from two tenants for the same time period. But otherwise it was a smooth stay and very well managed.
Sarbartha · 11 August 2022
★★★★★ 2/5
TrustpilotRented for 18 months from Hamptons
Rented for 18 months from Hamptons, they were rarely involved but upon checkout suggested several times I use their £300 cleaning service which I refused.(as if their cleaners are the only ones who can clean...and a 1 bed flat too!)
Dan · 21 May 2026
★★★★★ 5/5
TrustpilotProperty letting in Fulham
I have let my property in Fulham through Hamptons for four years. They have also managed the let. The process has been very easy and they have always been on top of the required paperwork etc. Shardai has been the property manager for the last year or so, and has always been very prompt, professional and friendly.
R · 2 May 2024
★★★★★ 5/5
TrustpilotExcellent service from Stratford upon Avon
I cannot recommend Jacob at Stratford upon Avon enough. On our first viewing our house sold. Having completed his due diligence, we received full confirmation of our buyers details. He kept us informed throughout the process. He worked outside of 'normal' office hours, to keep us up to date of any developments. A massive thank you!
Sarah · 27 April 2021
Agent replied · 29 October 2024
Thank you for your feedback about our Stratford team and in particular Jacob, we are delighted to hear you had such a good experience and look forward to making the team aware of your review.
★★★★★ 5/5
TrustpilotGreat Property Manager
My daughter has let her property through Hamptons for the last 8 years. Mandy D’Orta has been managing it for the last 6 months and is by far the best Property Manager we have had. She has been extremely kind, helpful and efficient. She is always friendly and responds very quickly to any requests.
Customer · 25 June 2024
★★★★★ 5/5
TrustpilotHonest appraisal, dedicated staff
Honest appraisal, professional Company, who take care of everything. Keeping you informed every step of the way. Personal service by dedicated staff members, who you can speak to on a regular basis without feeling you being a pest Thank you Christian Sevenoaks office for all your help snd support, much appreciated, and to Linda and the rest of the team grateful thanks for assistance re the sale of our home.
Jim · 13 June 2023
★★★★★ 5/5
GoogleBig thanks to Mark Borges for all his work on helping me find a flat and making the buying process very smooth, and to Katie Spokes for her efforts to facilitate the purchase.
Ezgi · 10 October 2023
Agent replied · 24 October 2024
Hi there Ezgi, thank you for leaving such a wonderful review. We pride ourselves on our customer service and are pleased to know that we provided you with the best. We wish you many happy memories in your new home.
★★★★★ 5/5
TrustpilotEffective, informed and professional
We bought and sold through Hamptons, Farnham. Although it is never an easy experience, we have nothing but praise for the help and service from Hamptons. We were disappointed previously with other estate agents but this was smooth, informed and professional throughout. They were able to draw in potential purchasers from a wide area. The person who oversaw our journey was Riccardo, who kept us up to date, with the purchase and sale, and the rest of the chain. We recommend Hamptons, especially Riccardo.
David · 22 May 2022
★★★★★ 5/5
TrustpilotGreat service from the Hamptons Bath team
Very responsive and proactive to all property and tenant issues. Very good service from the team and much better than other agents / managers that I have used. I would recommend the team (in particular Melanie Hudson who is our key point of contact) to all those in need of property agency / management services.
John · 11 May 2024
★★★★★ 5/5
TrustpilotFantastic property manager
April Keane was our recent property manager at Hamptons. She was wonderful, meeting us in person to discuss our concerns and skilfully negotiated with the owners to resolve some outstanding matters to everyone’s satisfaction. I was really surprised with this and very happy with her dedication and support.
Nadia · 9 September 2024
★★★★★ 5/5
GoogleGreat service. Found us a place in no time. Vicky is an absolute star.
Ian · 10 October 2024
Agent replied · 24 October 2024
Thank you for taking the time to leave us a review Ian. We are so pleased to know that the team provided you with a high level of service!
★★★★★ 5/5
TrustpilotFeedback for Max Barnes
There was an issue with the hot water immersion heater. I emailed Max Barnes at Hamptoms. He responded very quickly, organised for a plumber to come to the flat almost immediately to have the issue checked out. He made sure to follow up with the plumber the same day, and when he found out that it was an electrical issue - organized with the electrician to come and have this fixed in few days. He made sure to get information about mine and the landlord's availability, to organise this. Very grateful to Max - for getting this sorted so expediently for me.
Priyadarshini · 12 May 2022
★★★★★ 5/5
GoogleWe have used Hamptons Islington for over 12 years and during that time they have found us some good tenants. We pay for the property management service and have always found this to be very efficient. Our most recent tenant was extraordinarily demanding, but Annabel, our Property Manager, went above and beyond to resolve all issues, keeping us sane in the process! We were very glad that Hamptons has people with experience who are able to handle any problems that may arise.
Margaret · 25 October 2023
Agent replied · 24 October 2024
Hi Margaret, we are delighted that you enlisted Hamptons Estate Agents Islington and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
★★★★★ 1/5
GoogleI sadly did not have a good experience when attempting to sell my property with Hamptons. They persuaded me to accept an offer from a buyer who had not even put their home on the market over a chain free buyer. They then marketed their property at a price that was far too high. I wasted 2 months on this sale that could never go ahead. Fair enough, these things happen but what was particularly disappointing was the lack of communication from Hamptons staff. It was impossible to get a progress update and when they said they would get back to me they simply didn’t. They finally told me my buyer simply started ignoring them yet have continued to market their property (!). I found their approach to be exceedingly unprofessional, very different to that of other local agents I have used, and I would not recommend them.
EDIT the response from Hamptons doesn’t address the issue, although they can very easily identify me from my name and answer publicly if they have an answer. Clearly they have nothing to say to justify the way they managed my sale and went awol whenever it suited them. Continuing to do this to others no doubt.
Jacinta · 25 October 2023
Agent replied · 24 October 2024
Hi there, Jacinta, Thank you for taking the time to get in touch regarding your experience at Hamptons Estate Agents Islington. We apologize for any inconvenience caused. Please send us an email with the details of your experience to Customercare@hamptons.co.uk and we will assist you accordingly.
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