Every review we hold for the Islington office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotIt started when a friend's flat was…
It started when a friend's flat was passed to Dexters. I was dealing with this matter and met Christian Pengally the Lettings manager. He was cheerful and helpful throughout and even managed to get the owners deposit back despite the difficulties due to the tenant passed away. Will not hesitate to recommend him and Dexters.
ET · 9 October 2026
★★★★★ 1/5
TrustpilotA horrible experience
A horrible experience. Dexters arranged a viewing for us at the property when the previous tenant’s furniture was still in the flat. There was serious damp damage on the wall linings behind that furniture. They did not disclose this even though they were aware of a serious leak in the building and then failed to acknowledge their gross marketing practice. We made an offer. On the first day of our tenancy we discovered the damp on the walls, faulty electrics, faulty heating units and mold on the window blinds. Beware of trusting them
Nikoletta · 12 January 2023
Agent replied · 25 October 2024
Dear Nikoletta, I am sorry to read your 1 review. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further for you. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotMonika to the Rescue!
Our experience with Dexters has been exceptional. We've been with them for eight months, and they have consistently been responsive and helpful. From the beginning, Monika has been incredibly supportive, efficiently managing communication between us and the landlord and promptly addressing any issues. Her dedication and professionalism have made our experience with Dexters genuinely outstanding.
Jesse · 20 August 2024
Agent replied · 25 October 2024
Dear Jesse, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat customer service!
I moved into my new property on the 20th December 2022, just before Christmas which is a hectic time for everybody! However, with the assistance of Dexters (especially Bill) they have made my move very smooth and hassle free. Bill has been nothing but helpful, proactive and attentive. He has gone above and beyond to answer all of my questions and always gets back to me when he says he will (a lot of people don’t!). Bill has (and will continue to I’m sure) provided me with excellent customer service.
Anonymous · 3 January 2023
Agent replied · 25 October 2024
We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotPuneet has been my tenancy manager for…
Puneet has been my tenancy manager for a property I let via Dexters. She has been extremely helpful on a variety of different issues that have come up relating to contracts, deposits, evictions, tenant damage and accounts settlement. She has provided accurate advice and guidance and goes above and beyond. Puneet deals with my queries in a timely fashion and is also very friendly. Great customer service. Thank you
Deepika · 13 November 2023
Agent replied · 25 October 2024
Dear Deepika, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotI would like to say a big thank you to…
I would like to say a big thank you to our property manager Petros Giorganios. The service that we received throughout our tenancy was exceptional.Although there were several issues in our block, Petros was always there for us every time we needed him. We received our deposit back really fast with minimal fuss. Thank you Petros.
Aeval · 23 July 2024
Agent replied · 25 October 2024
Dear Aeval, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleI had a really good experience with Dexters recently. I was looking for a 2 BHK apartment to rent and Conor (from Dexters) was really helpful throughout the process. Conor was very kind enough to return all panic calls, answer the dumbest of queries and also, provided proper guidance about everything. He communicated everything properly and if there were any issues, those were resolved very quickly and amicably.
Umaang · 27 November 2023
Agent replied · 22 October 2024
Dear Umaang, Thank you for your kind comments regarding Conor and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotProfessional Service
Donalina Gargrupe is my point of contact as a property manager for the place that I rented via Dexters. I had previously rented from Dexters but Donalina’s service level is beyond my expectations. She’s responsive and helped me follow up closely for issues that I identified for a house that I newly moved in. For any issue I raised I’m confident that she will help me get it resolved.
Cassie · 31 October 2023
Agent replied · 25 October 2024
Dear Cassie, Thank you for taking the time to leave a lovely review regarding Donalina. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleDexters, islington were consistently good throughout the sale of our flat. They had a proactive and round the clock team helping to manage the sale of our flat and they were in communication throughout. There were lots of challenges along the way but they managed to bring the sale across the line.
Charlotte · 24 September 2024
Agent replied · 22 October 2024
Dear Charlotte, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleDexters was great to work with! I worked with Olivia as my lettings consultant and she was extremely helpful, friendly, and knowledgeable. She answered my questions about renting my flat, and I had many because it was my first time moving to the UK. Olivia was communicative and had a quick response time, which I greatly appreciated. Thanks Olivia! I would highly recommend using Dexters for your next move!
Alyssa · 23 October 2023
Agent replied · 22 October 2024
Dear Alyssa, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDanny in the maintenance
Danny in the maintenance has been very helpful with my washing machine, he gave me step by step instructions whilst on the phone which were easy to follow and hopefully an engineer would not need to waste their time coming out. Danny was friendly to speak with and explain everything very well. I felt supported.
Rebecca · 31 July 2024
Agent replied · 25 October 2024
Dear Rebecca, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotExceptional Service - Highly Satisfied!
Thanks to Shayan, I am incredibly happy and satisfied with the service provided, and I can confidently say that I will be recommending both Shayan and Dexters to anyone in need of their expertise.In summary, if you are looking for a real estate agent who is responsive, helpful, and will go the extra mile to ensure your satisfaction, I wholeheartedly recommend working with Shayan at Dexters. Thank you, Shayan, for your outstanding service!
Pinar · 7 July 2023
Agent replied · 25 October 2024
Dear Pinar, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotThank you Sophie Sheppard for making my…
Thank you Sophie Sheppard for making my stay wonderful.
Prageet · 17 September 2026
★★★★★ 5/5
TrustpilotPetros was great and helped with all my…
Petros was great and helped with all my enquiries
Nur · 15 September 2026
★★★★★ 5/5
TrustpilotOutstanding service
Had an inspection today with Kirlon Sanchez he helped me a great deal and helped me in fixing my additional problems. Kirlon has been been a help multiple times over the past 2 years
Jacob · 20 March 2026
★★★★★ 5/5
TrustpilotBrilliant tenancy changeover incl. redecoration by Dexters
As a landlord, Dexters have been fantastic at managing our property, firstly recommending and securing a 25% increase in rent from last year; secondly in managing multiple repairs and a repaint in only a 6 day void period; and lastly in communicating all this despite time-zone differences. Special thanks to Vanessa Barosso, Natasha Cree and Natalie Stubbs, apologies if I forgot to mention anyone working in the background.
Daniel · 27 October 2023
Agent replied · 25 October 2024
Dear Daniel, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotIm giving five star only to Connor…
Im giving five star only to Connor manager of the property management department. After 5 long months of stress and frustration for unsolved issues of the property, he has took charge of the situation and helped us promptly getting all sorted in couple of weeks. Amazing job. Thank you so much Connor!
Laura · 5 September 2024
Agent replied · 25 October 2024
Dear Laura, Thank you for taking the time to leave a lovely review regarding Connor. Kind regards, Asma, Customer Relations Team
★★★★★ 4/5
GoogleI had a pretty good experience dealing with Dexters Islington on a flat I recently rented. Everything from the viewing to getting the keys went smoothly. Jude Hill went out of his way to ensure my offer was put in immediately after the viewing and was prompt in arranging the tenancy thereafter. My one qualm was that Jude was occasionally a bit too hasty in answering my questions and ended up giving me inaccurate information (e.g. about the energy provider at the property or bike storage options). Nothing of serious consequence, but it was a bit of a hassle because I had no direct contact with the landlord at that stage. I possibly had too many questions since I am new to renting in the UK and overall Jude was very patient with guiding me through the processes. I certainly found Dexters a reliable and competent agency to work with and I'm very pleased with the flat I've found through them.
Sonal · 23 October 2022
Agent replied · 22 October 2024
Dear Sonal, It’s great to hear that you have had a brilliant experience with our Islington office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleAs a buyer, I found the wide majority of estate agents see their role as opening and closing the door of flats. Or worse, flooding your email with irrelevant online listings using filters even broader than websites. In this context, I have to say Abel at Dexters really stood out as a real pro (which prompts me to write this review) , who knows the market, shares expertise and advice, and really aims to know and remember what you're looking for to match you with the right properties. Although in the end the flat I bought wasn't advertised by Dexters, I would not hesitate to recommend Abel for buyers and sellers.
Yolene · 23 October 2022
Agent replied · 22 October 2024
Dear Yolene, Thank you for your review.Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleChris Vaughn is one of the best sales agent I’ve ever worked with. He thoughtfully and patiently helped my partner and I look for a home for over a year. He made sure to understand us and our taste so as to recommend properties that best suited our desires. As first time home buyers, Chris thoroughly took the time to explain the process to us and always made himself available for questions and advice. We couldn’t recommend working with him enough!
Skye · 23 October 2022
Agent replied · 22 October 2024
Dear Skye, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Chris, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleOutstanding estate agents! When I chose to go with Dexters to sell my flat I’d lost faith in estate agents and that my flat would ever sell. Dexters charged a little more commission than other agents but was worth every penny. Karen and her team have been excellent right from the start. My flat was under offer within weeks. The team kept up regular communication, were professional and went that extra mile to help me prepare for completion. I only with I’d gone with them sooner!
Amanda · 23 October 2022
Agent replied · 22 October 2024
Dear Amanda, Thank you for your review, and mentioning your experience with our Islington office.It makes it all the more worthwhile to the team when their service has been acknowledged. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind Regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotAlways a smotth experience
Dexter's are really friendly and go out of their way to help. I dealt with Petros Giorganios who was always on top of any queries or anything that needed attending to, it was always a smooth experience dealing with him.Great with updates and arranging works to be done and always good to speak to
Craig · 31 July 2024
Agent replied · 25 October 2024
Dear Craig, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
Trustpiloti'm very grateful to our property…
i'm very grateful to our property manager petros giorganios for going above and beyond to help us with the cancellation of parking tickets for our relative. Their quick communication, patience, and genuine support made a big difference. Excellent service and highly appreciated.
Miola · 14 May 2026
Agent replied · 25 May 2026
Dear Miola, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
TrustpilotElli and her brilliant team have been…
Elli and her brilliant team have been true angels from start to finish. As first-time buyers previously missing out on properties to cash buyers, we had gone through the motions of dozens of viewings and offers. After falling for the flat right away, Elle was so quick to present and submit our offer form that it helped show the sellers how keen we were. Ultimately their liaison on our behalf helped ensure the sellers we were the right match for their property. Without her it wouldn’t have happened and we are so grateful. Elli stayed on top of things and always reassured us by keeping the progress at a steady pace. Her efficiency and responsiveness was a huge help during what could have been a stressful period for us. We can’t thank Elli and the team enough for helping us find our new home for our next chapter ahead. ❤️
Caroline · 30 September 2022
Agent replied · 25 October 2024
Dear Caroline, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Elli, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
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