Every review we hold for the Islington office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleV good and reputable estate agents covering the entire Clerkenwell area. I dealt with Alex Squance for a letting and found him extremely helpful and knowledgeable on both sales and lettings in Clerkenwell. He made my experience a pleasant one as opposed to the usual high stress event most experience. Could not recommend Dexters & Alex more highly.
Rosalind · 12 January 2018
Agent replied · 10 January 2025
Dear Rosalind, I am writing to say thank you for your kind comments about the service you received from our Clerkenwell Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleThank you so much to the team at Dexters in Clerkenwell, especially James. I recently bought a house with my sisters in the area and what could have easily been a complex transaction was made incredibly smooth and straightforward by the team. I would highly recommend and look forward to working with you all again in the future.
Sophie · 12 January 2018
Agent replied · 10 January 2025
Dear Sophie, Thank you very much for your great review regarding our Clerkenwell Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
TrustpilotFast and helpful responses
Fast and helpful responses - Neil Plit has been excellent in helping us
Anthony · 23 August 2024
Agent replied · 24 October 2024
Dear Anthony, Thank you for leaving a 5* review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotOlivier has been very helpful in…
Olivier has been very helpful in sorting out any queries we have with our flat. His speed and efficiency have meant issues have been resolved quickly.
George · 12 December 2023
Agent replied · 24 October 2024
Dear George, Thank you for taking the time to leave a lovely review regarding Olivier. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotVery knowledgable and helpful service
Very knowledgable and helpful service - know the area and their advice was invaluable. Great communication from the team, we worked with Millie who made the whole process of buying very smooth. Appreciated the attention to detail to each part of the process - would recommend for buying.
Esme · 16 September 2021
Agent replied · 22 November 2024
Dear Esme, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotNabeel in Dexters is an excellent…
Nabeel in Dexters is an excellent Senior Property ManagerWhen I had an issue with some tenants he went out of his way to investigate and resolve fairly. In these days of standardised emails and lack of interest /service it is fantastic to know someone who takes pride in their work and follows up. Great to find someone who is happy to talk or help and give a Service
John · 17 April 2024
Agent replied · 24 October 2024
Dear John, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 1/5
TrustpilotNightmare
Absolutely awful. You update one and less than a hour later another will chase for an update. It was apparent that they were not communicating with each other which resulted in sharing similar information with different agents slowing down the process. When communicating information to the agents they will repeat the same questions which clearly showed a lack of professionalism and attention to detail. The agents will also bombard you with a constant influx of emails and phone calls. While I understand the importance of staying informed, the excessive frequency of their communication became overwhelming. It felt as though I was being inundated with updates that could have been consolidated or provided in a more organised manner. This constant barrage of communication often left one extremely frustrated, as it seemed like the estate agent lacked a clear understanding of the conveyancing process and time it takes to buy a house as there is often more parties involved. Agents also had a habit of agreeing to things with out communicating the same, this lack of consultation only caused further problems. Liz widdicombe was a nightmare to deal with, ever heard of personal space? You must not have many friends considering how you blow up peoples phones and inboxes if they do not respond to you straight away. It was very obvious the agents lacked understanding of a property transaction and was apparent that they were just greedy for the commission no regard for the those involved in the process.
Sal · 11 July 2023
Agent replied · 24 October 2024
Dear Sal,I am concerned to read your 1 star review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for you. Many thanks. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotThanks Kiera!
Our property manager Kiera has been really helpful with all of our maintenance requests, keeping us updated with progress and making sure that everything has been fixed.
Hannah · 16 November 2023
Agent replied · 24 October 2024
Dear Hannah, Thank you for taking the time to leave a lovely review regarding Kiera. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent service
Natasha and the team have been brilliant. A professional, proactive, hassle free service is what I was looking for, living abroad. Dexters has more than met my expectations.
Peter · 23 October 2023
Agent replied · 24 October 2024
Dear Peter, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotExperience made particularly good by…
Experience made particularly good by Alex, a property agent here who is prompt replied and provides clear and helpful support.
Duncan · 15 April 2024
Agent replied · 24 October 2024
Dear Duncan, Thank you for taking the time to leave a lovely review regarding Alex. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotWell done, Dexters
I have been a property professional for over 40 years. I don't suffer fools for long, so it says a lot about Dexters' lettings agency and management teams that I've stayed with them for about six years. Anthony Grundy of Dexters has just successfully negotiated a slightly tricky renewal for us, striking the right balance between our wish for an affordable rent for our long-term tenant, whilst not having the mickey taken entirely, in what are challenging economic times for renters. Thanks, Anthony. Well done. DL, Chief Executive
Waterfront · 9 July 2023
Agent replied · 24 October 2024
Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotLedi Peka amazing property manager!
I am very happy by Ledi Peka service. She is very professional, friendly and helpful! I recommend Ledi Peka and Dexters team!Best wishes and Merry Christmas!Khrystyna
Христина · 8 December 2023
Agent replied · 24 October 2024
Dear Христина, Thank you for your kind comments regarding Ledi and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotMonika is always very attentive
Monika is always very attentive, thorough, professional and friendly.
SHARON · 22 October 2024
Agent replied · 22 November 2024
Dear Sharon, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asma
★★★★★ 5/5
TrustpilotHeartfelt Thanks
I would like to extend my sincere thanks to Dexters Estate Agency in Hendon for the exceptional way they managed the sale of my late father’s house. Although there were some challenges along the way, the team remained consistently supportive, responsive, and proactive in communicating the next steps and helping to resolve any issues that arose.
Kasia · 21 November 2025
★★★★★ 5/5
TrustpilotRenters issues resolved very quickly
Donalina was very approachable and responsive, thanks so much for sorting some renters issues so quickly and effectively
Tiffany · 20 May 2024
Agent replied · 24 October 2024
Dear Tiffany, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotA big thank you to Chris McCandlish and…
A big thank you to Chris McCandlish and his team who are always willing to help with a positive attitude and a forensic approach to property management.
Oliver · 10 November 2023
Agent replied · 24 October 2024
Dear Oliver, Thank you for taking the time to leave a wonderful 5* Google review. Chris will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat and professional service
Great and professional service. Particularly Daniel Grossman is a very helpful and enthusiastic agent who is doing his best to help his clients. Very happy with the service they provide.
Sylwia · 23 August 2023
Agent replied · 24 October 2024
Dear Sylwia, Thank you for your kind comments regarding Daniel and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotFabulous Agent
Zahra has been managing one of our apartment for a number of years. We found Zahra to be highly competent & efficient and always available when we call or email. Thank you.
Harsh · 29 June 2023
Agent replied · 24 October 2024
Dear Harsh, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleBorna has been extremely helpful and proactive. Very good service
Χρήστος · 3 October 2024
Agent replied · 24 October 2024
Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma
★★★★★ 5/5
TrustpilotGreat experience
I had a fantastic experience with Dexter in my search for a rental flat, and I want to give a special shoutout to Vicky for her exceptional assistance
Jessie · 14 October 2023
Agent replied · 24 October 2024
Dear Jessie, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotUnprofessional
We moved from our flat in March, since that time we are trying to get back reimbursement which Dexters agreed to give us back due removing kitchen for two days. Until today we didn’t receive money back. Every month when we chase them, sending emails they are replying that by “14th “we should get our money back. Obviously still didn’t receive it. Very unprofessional and unreliable company. When everything is fine you won’t realize but when you face the issue in your flat/house problems start.
Aneta · 28 June 2023
Agent replied · 24 October 2024
Dear Aneta, I am sorry to read your 1 star review. I have forwarded your comments onto our area director who will be in touch shortly. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
Trustpilot5 Star!
Alistair was very efficient and involved, thank you for your assistance.
Courtney · 16 September 2024
Agent replied · 24 October 2024
Dear Courtney, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma
★★★★★ 5/5
TrustpilotOutstanding Service and Support by Lily
Lily has been nothing short of remarkable. As a property manager, her responsiveness and dedication to ensuring a comfortable and hassle-free living experience have been exemplary!
Jeffrey · 29 November 2023
Agent replied · 24 October 2024
Dear Jeffrey, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 4/5
TrustpilotAshley Griffiths has been a great help…
Ashley Griffiths has been a great help throughout the rental process. Polite, efficient and a pleasure to have contact with. I would highly recommend Dexters, very professional throughout.
Linda · 12 October 2023
Agent replied · 24 October 2024
Dear Linda, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
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