Trusted Agent profile · Islington

Dexters Clerkenwell reviews in Islington

★★★★★ Great

2,511 reviews across 2 platforms

1 Britton Street, Clerkenwell, EC1M 5NW, Islington, EC1M 5NW

Dexters's office in Islington, at 1 Britton Street, is rated 4.3 out of 5 across 2,511 reviews on two platforms, including 417 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

417

Reviews on Google

This office

Trustpilot logo

2,094

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Islington office, from every platform, shown as written. First names only.

5/5

Trustpilot

Myra is excellent and very personable

Myra is excellent and very personable. I need confidence that my property is looked after and any issues dealt with swiftly so no issues to report to date so I recommend Myra and her team.

Customer · 4 December 2023

Agent replied · 24 October 2024

Thank you for taking the time to leave a lovely review regarding Myra. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Trustpilot

The sales side of Dexters is 5 star plus, in my point of view.

As a Landlord whose property Dexters has managed for many years, I am on the whole satisfied. The sales side of Dexters is 5 star plus, in my point of view. Zahra, who I deal with, is early on the case at the end of each tenancy and works flat out to find the best tenant for me. She gives very good advice but also listens to my requirements as a client. What lets Dexters down a little, for me, is its property management team. They operate a sort of pool system, which gives me the feeling that no one is taking personal responsibility. Often when I call the office I find I directed to someone new who I have not spoken to before. Quite often important pieces of information have been left off my file by the previous colleague. In addition, some of the staff seem inexperienced in the maintenance issues which they are handling. It would be good if I was kept updated on who my personal contact was at any point in time.

R · 6 February 2024

Agent replied · 24 October 2024

Dear R Ward, Thank you for your feedback. Reviews are really important to us and your feedback helps us ensure we are delivering the best service in the future. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Lily was my contact from Dexters while…

Lily was my contact from Dexters while I was a tenant in one of their flats - she was always available to answer my calls - and very easy to get on with. Thank you.

Dan · 30 November 2023

Agent replied · 24 October 2024

Dear Dan, Thank you for taking the time to leave a wonderful 5* Google review. Lily will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Connor Rowan at Dexters Property…

Connor Rowan at Dexters Property Management is a reliable and professional property manager who is always responsive to our needs and goes above and beyond to ensure that we are happy and comfortable in our rental property.

Kalman · 12 October 2023

Agent replied · 24 October 2024

Dear Kalman, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Charlotte Aslford

As a landlord, my experience of Dexters has been very positive.

Jonny · 22 May 2026

Agent replied · 25 May 2026

Dear Jonny, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma

5/5

Google

Saffron was wonderful to work with! Very helpful and knowledgeable about the areas we were looking in and was very quick to respond when we asked questions. Would highly recommend Dexters and ask for Saffron!

Ben · 29 November 2023

Agent replied · 24 October 2024

Dear Ben, We really appreciate you taking the time to leave such lovely comments about Saffron. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Myra Mettam is and was my first contact…

Myra Mettam is and was my first contact with Dexters her professional approach and her problem solving is second to none. I can highly recommend this person to manage your properties they are in safe hands

Jane · 1 November 2023

Agent replied · 24 October 2024

Dear Jane, Thank you for taking the time to leave a lovely review regarding Myra. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Today I had the pleasure of speaking with Brendon, the letting manager at Dexters. He was extremely helpful and transparent, and truly delivered excellent customer service. I was thoroughly impressed and would recommend him to everyone!

Sasha · 10 July 2026

5/5

Google

Process was made easy from start to finish and helped me find a suitable property in a very competitive market. My agent Brandon was well informed and helpful throughout. Would recommend and would be first port of call should I be back into the rental market.

Mark · 11 January 2023

Agent replied · 10 January 2025

Dear Mark, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Dexters - St. John’s Wood - Patrick Downham

Had a very positive experience working with Patrick at the St. John’s Wood Dexters office. I had very limited time to find a flat before starting my grad school program and Patrick went above and beyond to ensure that it happened. I love my current flat and most definitely will return to Dexters in the future.

Anne · 28 September 2021

Agent replied · 22 November 2024

Dear Anne, It’s great to hear that you have had a brilliant experience with Patrick in our St Johns Wood office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

I have been renting through Dexters…

I have been renting through Dexters since 2023 and have moved twice during this time. The service I’ve received has been consistently fantastic across the board.

Mahammad · 15 September 2026

5/5

Google

Josh was great, took his time to show me all the property had to offer, highly recommend.

Jemma · 15 November 2025

5/5

Google

Brandon was very kind and patient throughout our communication regarding the energy bill transfers after the move-in.

Ljubica · 28 October 2024

Agent replied · 11 November 2024

Thank you for leaving a 5 star Google review. Kind regards, Asma

5/5

Trustpilot

Joseph was an absolute pleasure to work…

Joseph was an absolute pleasure to work with very knowledgeable and professional. He understood what I was looking for and got it done. Great Job!!!

Savvas · 16 June 2024

Agent replied · 24 October 2024

Dear Savvas, Thank you for taking the time to leave a lovely review regarding Joseph. Kind regards, Asma, Customer Relations Team

4/5

Trustpilot

On a process of renting a one bedroom…

On a process of renting a one bedroom flat, managed to book a viewing on the same day, thank you to Jaden support and flexibility. My offer has been accepted on the next day, All the paperwork is now in place and his manager Liz is keeping me updated with the approvals progress. Fingers crossed 🤞

Angelica · 24 September 2021

Agent replied · 22 November 2024

Dear Angelica, Thank you for the Trustpilot Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai Customer Relations Team

5/5

Trustpilot

I’ve had a fantastic experience with…

I’ve had a fantastic experience with Dexters due to Jada Palmer, my agent. She’s gone above and beyond to be both responsive and to fix any issues I’ve faced in my new flat since I’ve recently moved in January. I’m so, so grateful to have such a good agent, especially since I’ve had a terrible experience in the past with my previous letting agency. I would definitely recommend Dexters and especially ask for Jada!

Asma · 28 May 2024

Agent replied · 24 October 2024

Dear Asma, Thank you for taking the time to leave a wonderful 5* review. Jada will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Really professional and timely…

Really professional and timely responses from them especially Danilo Shabudin. I have had a few requests over past few days that Dan professionally handled. Highly recommend

Shehroz · 27 May 2024

Agent replied · 24 October 2024

Dear Shehroz, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Google

Ilie has been very helpful and attentive throughout my search. Great consultant to work with.

Dax · 26 November 2024

Agent replied · 10 December 2024

Dear Dax, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Want to say thank you to Brandon Cox who was extremely helpful and understanding during our search process. Looking for a new place to live is not easy, and he was very responsive, helpful, and friendly.

Stephanie · 25 October 2023

Agent replied · 24 October 2024

Dear Stephanie, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Brandon. Please do not hesitate to contact us again. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Excellent service

Excellent service, made the process easy and straightforward.The team are very knowledgeable and helpful. Really friendly and reliable. When picking up keys they even called and booked up a cab for me, Nina was extremely helpful. 100% recommend!Thank you.

Consumer · 4 August 2023

Agent replied · 24 October 2024

Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Alistair Maclean was excellent in…

Alistair Maclean was excellent in progressing from his end of the sale chain and was a pleasure to work with. He has a great manner and is a highly effective sales progressor keeping me updated all along the way until completion. Thanks for all your help.

Stuart · 21 December 2022

Agent replied · 24 October 2024

Dear Stuart,We really appreciate you taking the time to leave such lovely comments about Alistair. They will be so pleased to read your 5 star review. Please do not hesitate to contact the XXX team in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We were helped by Alice from this office who was very helpful and professional throughout.

K · 19 November 2024

Agent replied · 10 December 2024

Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma

5/5

Google

Amazing experience! I recommend Ilie. He was very helpful and kind. Thank you if you see this! ❤️✌️

Lucian · 3 October 2024

Agent replied · 24 October 2024

Dear Lucian, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma

5/5

Trustpilot

Outstanding service

Outstanding service! A special shout-out to Joshua Moody for his promptness and professionalism in handling all my requests. Highly recommended!

Josh · 19 October 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Has Dexters Clerkenwell won any awards?

Yes. Dexters Clerkenwell won Platinum in The Trusted Agent 2026 awards.

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