Trusted Agent profile · Islington

Dexters Clerkenwell reviews in Islington

★★★★★ Great

2,510 reviews across 2 platforms

1 Britton Street, Clerkenwell, EC1M 5NW, Islington, EC1M 5NW

Dexters's office in Islington, at 1 Britton Street, is rated 4.3 out of 5 across 2,510 reviews on two platforms, including 417 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

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4.9 / 5

417

Reviews on Google

This office

Trustpilot logo

2,093

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Islington office, from every platform, shown as written. First names only.

5/5

Trustpilot

Highly recommended for hassle-free property management

I have chosen Dexter, and never regretted it. Christian Pengelly’s team is so organised and excellent in keeping me post on all the legislation changes. They keep me informed and I felt at ease throughout. Highly recommended if you a looking for a responsible agent.

Cherry · 14 September 2026

5/5

Trustpilot

I have used Dexters a landlord for over…

I have used Dexters a landlord for over 2 decades. Huseyin TAs has managed the property in recent times and has been outstanding. Always courteous, efficient and reliable. A great advert!!

RKP · 11 May 2026

Agent replied · 25 May 2026

Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma

5/5

Trustpilot

We want to the thank dexters agent…

We want to the thank dexters agent Jimmy dhingra and Charmaine for helping us finding the best property in short time span. Both of them very helpful and answer your all queries regarding the property.. Thank you so much Jimmy Dhingra and Charmaine

AMIT · 2 July 2024

Agent replied · 24 October 2024

Dear Amit, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Google

Ilie has been an exceptional lettings agent, providing prompt, clear communication and consistently going above and beyond to help with any issues or questions. I highly recommend him for anyone looking for a reliable and dedicated agent.

Arta · 10 October 2024

Agent replied · 24 October 2024

Dear Arta, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah

5/5

Google

Brandon was extremely helpful in securing an appropriate flat. We needed assistance finding a flat remotely from the US, that met our extensive needs, furnished, allowed a dog, with space for guests. Brandon provided regular updates on available properties, video tours, and streamlined the entire process. Would definitely work with him and Dexters again.

Truman · 25 October 2023

Agent replied · 24 October 2024

Dear Truman, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

I have recently dealt with Ellie…

I have recently dealt with Ellie Padgett from Wetherells Estate Agents. The process was very smooth with Ellie being very efficient on all fronts. We had a slight issue at check-in and Ellie handled the matter very promptly even meeting me on-site personally. I wouldn't hesitate to recommend Ellie and Wetherells. From the dealings I have had with her, I would say she is an asset to the organisation and you are lucky to have her!

Kirsty · 14 July 2021

Agent replied · 22 November 2024

Dear Kirsty, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. We wish you the best of luck going forward. Kind regards Evie Fisher Customer Relations Team

5/5

Trustpilot

Graziana & Angelo were super helpful!

We’ve been dealing with Angelo since a few months, who was very helpful in solving some issues and major repairs in our house. Recently, we’ve also dealt with Graziana, who was very quick to solve our issues at the start of our contract renewal. Graziana’s communication was great, over the phone and via email.

Charo · 14 November 2023

Agent replied · 24 October 2024

Dear Charo, Thank you for taking the time to leave a lovely review regarding Graziana and Angelo. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Very good experience

Very helpful stuff especially through our interaction with Joshua Moody

Mr · 30 September 2026

Agent replied · 10 October 2026

Thank you for your lovely words and for leaving a 5* review. Kind regards, Katie

4/5

Trustpilot

Property faults/repairs

Keep me posted and up to date with all areas of myProperty and any problems that the tenants report, these are then taken care of by the appropriate maintenance contacts.Donna is always very friendly but polite and efficient I have had a few areas for concern this week but are all in hand.

Karen · 5 December 2023

Agent replied · 24 October 2024

Dear Karen, It’s great to hear that you have had a brilliant experience with us. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Thanks to Property Management Service…

Thanks to Property Management Service by Dexters and special to Monika.She is very helpful, always on phone with us and ready to help us, with professionalism. She is very nice and helpful.Thank you Monika for everything you do for us.I really appreciate your hard work.

Cristinel · 16 May 2024

Agent replied · 24 October 2024

Dear Cristinel, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Excellent after service

We have been renting through Dexters and have found the whole experience to be a really positive one. Sometimes agencies can be great for the initial deal and drop off, but we have had the opposite experience. We have been really impressed by the management service provided by Dexters. In particular, property manager Khalisha has been exceptional; really going above and beyond to be as helpful as possible. 5 stars!

Deirdre · 23 May 2022

Agent replied · 24 October 2024

Dear Deirdre, Thank you for your review, and mentioning your experience with Khalisha. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Kudos Christian Pengelly!

I would like to commend Christian Pengelly for his professionalism and support in successfully and amicably resolving a rather serious issue with my tenant. He was always available when I needed him, responding to all my calls and emails, and making sure that we resolved the issue effectively and efficiently. Thank you Christian!

George · 21 November 2023

Agent replied · 24 October 2024

Dear George, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Consistently attentive

Myra and her team have always worked to get things done quickly - whether that’s re-letting my property or dealing with tenant issues. Myra always responds quickly to my calls and I have been extremely pleased with the service - so much so that I have now been with her for over 10 years.

Susan · 25 October 2023

Agent replied · 24 October 2024

Dear Susan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

A shoutout to Saffron Hoskin who has been very helpful and responsive. We asked about a property in the morning and she immediately answered our questions and arranged a viewing with us in the afternoon on the same day. Everything was smooth and she explained the property/the process of submitting our offers very clearly.

Tiffany · 25 October 2023

Agent replied · 24 October 2024

Dear Tiffany, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Luke was fantastic in helping us secure our apartment. Beyond the units themselves, Luke was a deciding factor in our choosing of where to live, as many other agents were pushy or trying to get us into bidding wars. I appreciated the honesty and transparency in helping us quickly get the apartment we wanted.

T · 25 October 2023

Agent replied · 24 October 2024

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We are so grateful to the professional team at Dexter’s, in particular Brandon. He went out of his way to find us the perfect property, the whole relocation process was seamless. The attention to detail and prompt response to all our needs made all the difference. We will certainly be recommending you! Many thanks

Sam · 25 October 2023

Agent replied · 24 October 2024

Dear Sam, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Alice McNamara is really nice and willing to help me during the whole process of renting! Had a really good experience!

Guo · 10 July 2026

Agent replied · 10 October 2026

Dear Guo, Thank you for taking the time to leave a wonderful 5 star Google review. Alice will be thrilled to read your kind comments. Kind regards, Asma

5/5

Trustpilot

Tenancy change made easy!

I have recently made some changes to my tenancy through Dexters. The process was simple and straightforward, and communication from the Dexters team was great throughout. I would like to thank Nathan Cain and Dan Faulkner, the latter having been particularly helpful!

Max · 21 June 2024

Agent replied · 24 October 2024

Dear Max, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma, Customer Relations Team.

5/5

Google

Both Ricky and Melisa at Dexters in Clerkenwell, worked hard to ensure my flat was rented out quickly and to a high caliber tenant. Ricky had been great at keeping me constantly updated on viewings and also providing transparent feedback to help me improve the conditions of the flat. Melisa was able to build a natural chemistry with applicants coming to see the property, to make both me the landlord and tenants feel at ease. Overall the team have been highly professional and come highly recommended.

David · 12 December 2019

Agent replied · 10 December 2024

Dear David, Having read your review, we would like thank you for your feedback about our Clerkenwell Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Josh at Dexters could not be more helpful, his excellent customer service was appreciated. Thank you!

ZM · 10 August 2026

Agent replied · 10 October 2026

We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

My experience with Ricky Chan was exceptionally good! One of the best letting agents I have worked with, Ricky patiently explained every detail of the contract, replied to all my emails promptly and even helped with additional requests I had with the property. Always willing to help and a good understanding of what the tenant wants, Ricky showed me great properties in Clerkenwell and helped me finalize on a fantastic 1bhk in a great price. Appreciate all your help and support. I would highly recommend Dexter's.

Sonali · 13 November 2019

Agent replied · 11 November 2024

Dear Sonali, We greatly appreciate you putting aside the time to submit a review about our Clerkenwell Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

We have had a very pleasant experience searching for a property with Dexters Clerkenwell. Having been messed around by various different estate agents, we were beginning to lose hope of finding a property within budget and within our time frame. I can positively say that Ricky from Dexters found us our dream property and was willing to go above and beyond to make this possible. Since signing for the property, Ricky has been able to answer all queries and has always responded very quickly.

Pippa · 26 October 2019

Agent replied · 24 October 2024

Dear Pippa, Having read your review, we would like thank you for your feedback about our Clerkenwell Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Alice was very professional during our visit to a rental property in Islington. She was well prepared and was able to provide a clear answer to all my questions.

Thomas · 4 January 2025

Agent replied · 10 January 2025

Dear Thomas, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma

5/5

Trustpilot

I'm ending my tenancy with Dexters for…

I'm ending my tenancy with Dexters for personal reasons, however I would like to give Petros Giorganos a 5 star review for being such an amazing executive, thanks for all the support during my tenancy. I will definitely recommend Dexters to anyone.

Carlos · 16 September 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Dexters Clerkenwell

Has Dexters Clerkenwell won any awards?

Yes. Dexters Clerkenwell won Platinum in The Trusted Agent 2026 awards.

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