Trusted Agent profile Β· Inverness

Harper Macleod Inverness reviews

β˜…β˜…β˜…β˜…β˜… Excellent

137 reviews across 2 platforms

Alder House Cradlehall Business Park, Castel Hill Road, Inverness, IV2 5GH

Harper Macleod's office in Inverness, at Alder House Cradlehall Business Park, is rated 4.8 out of 5 across 137 reviews on two platforms, including 135 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

135

Reviews on Google

This office

Facebook logo

5.0 / 5

2

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Harper Macleod, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Inverness office, from every platform, shown as written. First names only.

5/5

Google

Harper MacLeod carried out the sale of my property with great professionalism and took me through all the processes, explaining everything as required. Which led to a stress free experience, so I'm very grateful to Laura Archibald as the whole process was completed very quickly. I would thoroughly recommend Harper Macleod and especially Laura if you require conveyancing business carried out. I for one would not hesitate to return again in the future.

Nick Β· 24 February 2026

Agent replied Β· 24 March 2026

Hello Nick, we appreciate you taking the time to share your thoughts. It’s great to hear that your experience with us was a good one!

5/5

Google

Susan was absolutely excellent from start to finish! She explained the whole process at the beginning and there no surprises or hidden costs. She responded to our emails so efficiently (we were put to shame!πŸ™‚) that we had every thing we needed and arranged in very good time. She also took the time to painstakingly understand our situation and provided us with some bespoke guidance for things to watch out for which was especially helpful given that we were first time buyers with unusual buying conditions. Thank you Susan! Francesca & Humphrey

Fran Β· 24 October 2025

Agent replied Β· 24 March 2026

Dear Fran, thank you so much for your feedback, we’re really pleased to hear you had a positive experience. We’ll be sure to pass your kind words along to the team!

5/5

Google

In some of the more difficult times of life … I found Harper MacLeod an excellent solicitors firm to work with me. Grant Hassan was particularly helpful & found him to be very calm, effective, efficient & empathetic in a very emotive situation. I wouldn’t hesitate to use their service for other legal matters in the future.

Paul Β· 24 February 2026

Agent replied Β· 24 March 2026

Dear Paul, thank you for taking the time and reviewing your experience with Harper Macleod. Your feedback is much appreciated!

5/5

Google

Harper Macleod are our 'go to' solicitors. They are extremely professional, reliable, helpful and friendly. Attention to detail and always fulfilling dates, timescales and keeping the client updated, which is greatly appreciated. Susan Breen was absolutely excellent in her conveyancing role during the purchase of a new property for my mother. She couldn't have been more helpful. All the staff I have met and spoken with at the company are exceptional, from the reception staff as you first walk in, to all the legal staff and solicitors. We highly recommend this practice. A gem among solicitors in our opinion.

Michelle Β· 24 June 2025

Agent replied Β· 24 August 2024

Dear Michelle, thank you for taking the time and reviewing your experience with Harper Macleod. Your feedback is much appreciated!

5/5

Google

I would recommend Harper MacLeod solicitors and especially Grant Hassan. He helped to make a very difficult situation much easier with his professionalism, experience and calming approach. Nothing was too much and always answered any queries quickly and fully. Lori and Andrea dealt with the house section for me and were very efficient and helpful. They were up against a time restraint but this was no problem to them. I would recommend both ladies very highly.

Fiona Β· 24 June 2025

Agent replied Β· 24 March 2026

Hello Fiona, we appreciate you taking the time to share your thoughts. It’s wonderful to hear that your experience with us was a good one.

5/5

Google

Many thanks to Laura Archibald at harper macleod LLP Inverness for the smooth purchase of a property we recently bought, I felt that Laura was very professional patient and kind during the purchase, communication was outstanding and always kept me informed throughout the process Laura explained things clearly to my understanding . I cannot recommend highly enough fantastic service, thank you ...

Andrew Β· 24 October 2025

Agent replied Β· 24 March 2026

We’re so pleased to hear that, thank you for letting us know! Your feedback is important to us and always appreciated.

5/5

Google

We had been planning on moving to Scotland from England for a few years pending our retirements and were actively looking at property in the Moray/North Aberdeenshire area. Harper Macleod were recommended to us to be our solicitors for our prospective purchase. Our contact at Harper Macleod was Susan Breen at the Inverness office. Susan advised us of the difference between the buying/selling systems in each country and, in our financial circumstances, how we ought to proceed. Once we found a property we wished to purchase and had got purchasers for our property in England, Susan prepared our offer and regularly maintained contact during the buying process, liaising with our solicitor in England who was managing our sale as well as the solicitors for the vendor of the property we were buying. As a result of this we managed to arrange completion of a sale and a date of entry into our new home on the same day. Moving house is a stressful process, doing it across two different systems of sale and purchase even more so. However thanks to the professionalism of Harper Macleod and Susan Breen in particular we feel that our move to Scotland has been far less stressful than it might have been. Many thanks to all involved.

Richard Β· 24 March 2025

Agent replied Β· 24 August 2024

Dear Richard, thank you for your positive review. We really appreciate you taking the time to give us feedback and we'll pass on your comments to the team.

5/5

Google

I was supported through the property selling and buying process by Laura Archibald of Harper Macleod. From day one, I was impressed by her attention to detail, vast knowledge and conscientiousness. She provided solid, professional, friendly advice routinely and responded to calls/emails to answer every query I had, at any time. There were obstacles throughout the process but Laura overcame them with ease giving me complete confidence the sale/purchase would take place on the scheduled date seamlessly. All matters took place as planned, alleviating all my concerns and making the entire process a relatively stressless one. If you are buying/selling I would recommend Harper Macleod and be sure to ask for Laura Archibald who is first class. *****

Jamie Β· 24 March 2025

Agent replied Β· 24 August 2024

Dear Jamie, thank you for taking the time and reviewing your experience with Harper Macleod. Your feedback is much appreciated!

5/5

Google

We have used Harper McLeod (Inverness) to undertake all legal work in selling our home in Inverness and buying in Aberdeen. From the outset we have received an excellent service being professional, helpful, friendly and simply being on top of everything at all stages in the process. Susan Breen has been super. It is 40 years since we last sold and bought a house. Susan made it a pleasure in what otherwise could have been an ordeal. We cannot recommend Susan and Harper McLeod highly enough.

Rab Β· 24 March 2025

Agent replied Β· 24 August 2024

Dear Rab, thank you for taking the time and reviewing your experience with Harper Macleod. Your feedback is much appreciated!

5/5

Google

Susan Breen (Property Manager) & Andrea Ross (Senior Associate) at Harper Macleod, Inverness did a wonderful job successfully guiding & supporting my wife and I through the process of selling our home & buying a new home. It was as seamless a process as I can ever imagine. It was a real pleasure to deal with two professionals happy to make themselves & their expertise available to us. I should mention that a key aspect of HM’s service stood out for me ……. Both Susan & Andrea were proactive in helping drive the sale & purchase processes through to completion …… they helped make things happen rather than waiting for things to happen. We can’t recommend Harper Macleod and in particular, Susan and Andrea highly enough.

Paul Β· 24 March 2025

Agent replied Β· 25 October 2024

Dear Mr Curran, thank you for taking the time and reviewing your experience with Harper Macleod. Your feedback is much appreciated!

5/5

Google

I would like to thank Andrea Ross for her conveyancing services in relation to the purchase of our new home. Andrea was friendly, helpful and very responsive to all enquiries. Her approach and personal character shone through, providing me with the reassurance that we were in good hands and all matters were dealt with professionally and in a timeous manner. This has been the single most positive experience that I have had in dealing with any solicitor in relation to property conveyancing. In short, we received absolutely first class service from Andrea Ross.

Iain Β· 24 March 2025

Agent replied Β· 27 December 2024

Dear Iain, thank you for taking the time and reviewing your experience with Harper Macleod. Your feedback is much appreciated!

5/5

Google

We were appointed Laura from Harper Macleod LLP based in Inverness. Laura made our house buying process smooth sailing and quick. We felt relaxed at such a stressful time as Laura ensured everything was in place quickly as well as showing great communication with us. We really appreciate the service offered by our solicitor.

Isla Β· 24 November 2025

Agent replied Β· 24 March 2026

We appreciate you taking the time to share your thoughts. It’s great to hear that your experience with us was a good one!

5/5

Google

Andrea and Janna were most helpful, polite and efficient in dealing with our house sale and purchase. With Andrea advising us throughout and seeing everything through to a conclusion with regular updates and always explained what the situation was and why. With Andrea on vacation, Janna ended up resolving a problem caused by ourselves and was very helpful in advice given and helping us reach a more than satisfactory resolution.

Robert Β· 24 March 2025

Agent replied Β· 24 August 2024

Dear Robert, thank you for your positive review. We really appreciate you taking the time to give us feedback and we'll pass on your comments to the team.

5/5

Google

I dealt with Laura throughout the process of purchasing a new home she has been great all the way through and very helpfull with any questions we had answering them quickly and making everything easy to understand .i would recommend and will use Laura again if i need anything done .thanks for all the help its made moving house so easy

Bruce Β· 24 June 2025

Agent replied Β· 24 March 2026

Dear Bruce, thank you so much for your feedback, we’re really pleased to hear you had a positive experience. We’ll be sure to pass your kind words along to the team!

5/5

Google

Helpful, efficient, kept contact very promptly, always available. Thanks to Susan for setting up the property sale details and a big thanks to Callie McKay for all her legal work, keeping in touch and keeping the property sale on track. They delivered a fantastic result, thanks ladies. The other members of staff I came in contact with were also friendly and helpful, a great team effort.

Brenda Β· 16 April 2025

Agent replied Β· 24 March 2026

Dear Brenda, thank you for your feedback. We’re happy that you had a great experience with Harper Macleod and appreciate you sharing it with us.

5/5

Google

I have used Harper Macleod a few times now and always receive a 5 star service, great communication and always very helpful and informative! Andrea was so easy to work with and I will definitely use Harper Macleod again! I was also made to feel very welcome by reception staff and Laura when I came in for a meeting. Thanks again for all your help!

Rossco Β· 24 April 2025

Agent replied Β· 24 March 2026

Thank you for your kind words! We're happy to hear that your experience with us was a good one, and we appreciate your feedback.

5/5

Google

Laura was so patient, kind, and knowledgeable! We were so delighted to work with her, and she was so attentive and kind about explaining the process and steps of buying a house. We are so grateful to Laura and the Harper Macleod LLP team.

Rachael Β· 24 November 2025

Agent replied Β· 24 March 2026

Hi Rachael, we appreciate you taking the time to share your thoughts. It’s great to hear that your experience with us was a good one.

5/5

Google

Callie made the purchase of my daughter's house as smooth as possible - despite a few difficulties with the vendor being based abroad. She was great at communication, replying quickly and clearly to emails. I would recommend to others.

Christina Β· 24 December 2025

Agent replied Β· 24 March 2026

Dear Christina, thank you so much for your feedback, we’re really pleased to hear you had a positive experience. We’ll be sure to pass your kind words along to the team!

5/5

Google

Having Dealt with Harper MacLeod and especially Susan Breen and also a big thanks to Lia Allan for both their quick and timely replies to queries and for the professional service which made the process of our House sale a smooth and stress free process. I would not hesitate to recommend to all and any their services. CMM

Calum Β· 24 March 2025

Agent replied Β· 27 December 2024

Dear Calum, thank you for your feedback. We’re happy that you had a great experience with Harper Macleod and appreciate you sharing it with us.

5/5

Google

Andrea Ross was fantastic from start to finish-she kept in touch with me, updated on any issues, replied promptly and was really thorough. She was extremely approachable and made the whole process of buying and selling go really smoothly, and I would highly recommend her and Harper MacLeod, and will definitely use her again in the future.

Rhona Β· 24 March 2025

Agent replied Β· 24 March 2026

Dear Rhona, thank you for your positive review. We really appreciate you taking the time to give us feedback and we'll pass on your comments to the team.

5/5

Google

Had a very positive experience selling a property with Harper Macleod. Susan Breen and the team were extremely knowledgable, helpful and supportive. I was initially going to go with an another firm who had handled the deceased estate but was recommended by a friend to get another quote. I believe I saved around Β£1000 in fees by using HM (as the other firm were charging 1.25% of the sales fee plus VAT as well as estate agency fees) and as I said above the service was first class. Highly recommended.

David Β· 24 March 2024

Agent replied Β· 5 July 2023

Thank you for your positive review. We really appreciate you taking the time to give us feedback and we'll pass on your comments to the team.

5/5

Google

We recently used Harper Macleod to purchase a BTL property and found their service to be "exemplary". We dealt with both Gary Campbell and Laura Archibald, who guided us through the various stages, providing a responsive, highly professional service with excellent communication. There are, perhaps, cheaper providers of "similar" services but in truth their fees represent a very small proportion of the total costs and their service and attentiveness gave us much valued comfort and reassurance through the process. Highly recommended - thank you Laura and Gary.

Warwick Β· 24 March 2024

Agent replied Β· 1 October 2023

Thank you for your positive review. We really appreciate you taking the time to give us feedback and we'll pass on your comments to the team.

5/5

Google

Excellent service and will thoroughly recommend. Susan Breen is an expert in her field, very professional and attentive to resolve matters of concern, keeping the agency and conveyance process moving.

Juliette Β· 24 December 2025

Agent replied Β· 24 March 2026

Dear Juliette, thank you for your feedback. We’re happy that you had a great experience with Harper Macleod and appreciate you sharing it with us.

5/5

Google

I used Harper Macleod when buying my first home. Laura was great. Great communication - I never had to chase anything and was always kept informed. Everything was dealt with promptly. Would use again in future.

Niamh Β· 24 September 2025

Agent replied Β· 24 March 2026

Dear Niamh, thank you so much for your feedback, we’re really pleased to hear you had a positive experience. We’ll be sure to pass your kind words along to the team!

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Questions about Harper Macleod Inverness

How many reviews does Harper Macleod Inverness have?

Harper Macleod's Inverness office has 137 reviews across two platforms: 135 on Google, 2 on Facebook.

What is Harper Macleod Inverness's rating?

Harper Macleod Inverness is rated 4.8 out of 5 across all 137 reviews, and 4.8 out of 5 on Google from 135 reviews.

Has Harper Macleod won any awards?

Yes. In The Trusted Agent 2026 awards: Harper Macleod, Inverness won Trusted Agent.

Where is Harper Macleod's Inverness office?

Harper Macleod Inverness, Alder House Cradlehall Business Park, Castel Hill Road, Inverness, IV2 5GH.

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