Trusted Agent profile · Ilford
★★★★★
2,067 reviews across 2 platforms
716 Cranbrook Road, Barkingside, Ilford, IG6 1HU
Reeds Rains's office in Ilford, at 716 Cranbrook Road, is rated 3.7 out of 5 across 2,067 reviews on two platforms, including 81 Google reviews rated 4.1.
Every review we hold for the Ilford office, from every platform, shown as written. First names only.
5/5
TrustpilotI have recently moved into a rental…
I have recently moved into a rental property with Reeds Rains Blackpool. Following the viewing, the girls in the office were great and kept me updated throughout. I got my keys on Friday and couldn’t be happier to be in my new home! Thanks again.
5/5
TrustpilotFantastic service from start to finish…
Fantastic service from start to finish highly recommend Frank Nicholson senior mortgage advisor thank you
5/5
TrustpilotTwo houses sold within two weeks if…
Two houses sold within two weeks if valuation and listing.Full support and guidance from valuation until completion
5/5
TrustpilotExcellent service 👏
Very professional staff. Nothing too much trouble. Helpful with all queries I raised. Would recommend.
Thank you for your 5 star review!
5/5
TrustpilotAll viewings were handled by Reeds…
All viewings were handled by Reeds Rains, which was great as we both work full time and have limited free time.
1/5
TrustpilotDo not use their services
Do not use their services! This is a warning.They are sloppy and ill managed. They will screw you over.
Hello Elske,I am really sorry you have not been happy with the experience you’ve had from Reeds Rains. We take customer satisfaction very importantly and as such I would like to look into the issues further. Please could you email me at: enquiries@reedsrains.co.uk. I will be happy to investigate the matter further.Kind regards,Reeds Rains
1/5
TrustpilotTerrible
Trying to rent a property is the worst thing to do with these idiots best thing this company can do is go bust they have no communication skills what so ever
Hello. We're sorry you're unhappy with the service received. I have completed a 'Find Reviewer' to try and obtain more information about you so that we can try and address the problems. Alternatively you can email us on rrcustomerrelations@reedsrains.co.uk. Reeds Rains
5/5
TrustpilotSmooth and easy process - very professional
We have just bought and then rented out a house through Reeds Rains in Acomb.The process with them has been smooth and problem free, despite what’s been going on with Covid and also us living overseas. Jordan and Alex have been super helpful and professional, can’t fault them at all.Thank you for all your hard work guys!
5/5
TrustpilotReeds Rains very helpful
Reeds Rains very helpful, was there every step of the way through helping me buy my first house I highly recommend.
5/5
TrustpilotThank you Reeds Rains
I would like to thank all of the staff at Reeds Rains for there work in finding me suitable accommodation. I was in need of accommodation in a timely manner and they found me a home and I'm grateful as the whole experience was made easy because they are very efficient and professional.
5/5
TrustpilotHelpful
Keeping us informed through out our sale, not completed yet but very happy so far.
Thank you
5/5
GoogleQuality services! Everything is superlative! Thank you! 🙂 …
5/5
TrustpilotMy wife and I have several properties…
My wife and I have several properties that we rent and this was our first experience of using Reeds Rains. It will not be the last. Viewings organised very well with good notifications, vetting process clearly robust, smooth handling of all aspects. Excellent from all the team including Zoe and Scarlett.
5/5
TrustpilotNatalie was super helpful towards me
Natalie was super helpful towards me - thank you !
5/5
TrustpilotA wonderful experience
The manager and staff were all very professional and very helpful. They kept me updated with everything from start to finish. A wonderful experience. I would definitely recommend Reeds Rains to anyone buying or selling their property.
5/5
Trustpilotthe staff is great and very efficent…
the staff is great and very efficent and helpful
Great to read your review <3
3/5
TrustpilotGreat first impression but service was…
Great first impression but service was very poor. Lack of information and feedback I had to keep chasing up. Disappointed with photos. Went in branch to discuss price decrease. Was left to stand over desk no chairs provided or beverage offered. Make to feel uncomfortable
5/5
TrustpilotHazel Grove
Laura went above and beyond for us to secure a lovely property to rent.
5/5
GoogleQuality services! Everything is superlative! Thank you! 🙂 …
5/5
TrustpilotGreat local knowledge and the staff…
Great local knowledge and the staff really listen to what you say. I had 3 viewings and 2 offers ( one accepted) in 4 days so Reeds Rains obviously do their homework in marketing properties to the right people. Highly recommended.
5/5
TrustpilotReeds Rains Brockley office
Reeds Rains Brockley office We received an amazing friendly service since beginning of our home hunting journey, Gentrit, Rachel and our property manager Lauren, they are great team, even the service still continue the same system after we moved in, whenever we need anything or any question in mind Lauren on the phone.I would highly recommend👏👏👏
5/5
TrustpilotReed rains York Karen
The branch were great. Especially Karen. Good personal approach and helped solve maintenance issues.
1/5
TrustpilotTerrible customer service
The customer service is absolutely terrible,I've been trying for a week too phone them there's been no answer and been told too leave a voicemail and get back too me but they have not it's been over 2 weeks and I still haven't heard anything.
5/5
TrustpilotSuperb Service
From our first initial meeting with Myles and viewings carried out by Kaz and Laura, everyone of them were professional, friendly and on hand whenever we had any questions. They made a sale very quickly and we look forward to completing soon. We would highly recommend this Company
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