Every review we hold for the Ilford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWe recently had a great experience…
We recently had a great experience purchasing our new home with the ladies at the Bamber Bridge branch. Everyone was extremely helpful and friendly, and made every effort to ensure the purchase moved quickly and smoothly. Alison and Donna in particular were fabulous, and the lady who showed us around the property (who's name unfortunately escapes me) was also lovely to deal with. The ladies here are obviously very caring and passionate about their roles, and I couldn't recommend them highly enough. I might also add that Donna in particular deserves a 'shout out' as although she does not appear to be as visible and front of house as the other ladies, she was the one who put in the majority of the groundwork, and ensured that any concerns were quckly dealt with/resolved, and all the legal arrangements and requirements were completed at the speed of light. Fantastic people to deal with, and as mentioned previously, I could not recommend highly enough. A big thank you to everyone involved.
Gary · 18 May 2022
★★★★★ 5/5
TrustpilotGreat communication and efficiency in…
Great communication and efficiency in supporting me with the sale of my property.Highly recommend
CG · 15 October 2024
Agent replied · 23 November 2024
Thank you for your kind words. We appreciate your positive feedback and are glad to hear you had a positive experience.
★★★★★ 5/5
TrustpilotVery well informed at all times
Very well informed at all times. Very helpful and professional service.
Philip · 28 November 2024
Agent replied · 23 December 2024
We appreciate your kind words and are glad to hear that you found our service helpful and professional. We strive to provide our customers with the best possible experience and your feedback is important to us.
★★★★★ 5/5
TrustpilotReeds Rain Hazel Grove gave excellent…
Reeds Rain Hazel Grove gave excellent service and advise during the whole process ensuring we got the best outcome
MB · 22 July 2024
Agent replied · 24 August 2024
Thank you for your kind words. We're thrilled to hear that you had a positive experience with our team. We strive to provide excellent service and guidance to all our clients, and we're glad we were able to help you achieve the best outcome.
★★★★★ 5/5
TrustpilotGreat customer service.
Great customer service.Ross and Abbie sold my property within 14 days. Fantastic customer experience
Julie · 10 October 2024
Agent replied · 25 October 2024
Thank you for the wonderful feedback! We're delighted Ross and Abbie were able to sell your property so quickly. Fantastic to hear you had a great experience!
★★★★★ 1/5
TrustpilotShambolic excuse for an agent
Shambolic excuse for an agent. Don’t understand why anyone uses them. Fail to return deposits within legislated time period always excuses staff on holiday or sick. Just speak B/S when called all about keeping money in the bank.
Martin · 13 May 2023
Agent replied · 17 June 2024
Hi Martin,We apologize for any inconvenience you may have experienced with our services. We take customer feedback seriously and strive to provide the best possible service.I have sent a request for more information so that I can look into this matter further. The request will come from Trustpilot.Regards,Reeds Rains
★★★★★ 5/5
TrustpilotAlex visakan
Dear Team, Well Done to all for your Hardwork During the Difficult time. keep up the good work.I will Recommend Your Services to Others,Thanks for your help/Advise in this Matter once Again.Special thanks to Office Manager MR. BeneardGod BlessAlex
Jeganathan · 20 January 2021
★★★★★ 5/5
TrustpilotReeds Rains Congleton
We used the team at Congleton for our house move and they were nothing but amazing. From start to finish, rang us when they said they would. Everyone we dealt with there were great especially Victoria.
Stephen · 30 August 2021
★★★★★ 5/5
TrustpilotLovely team and experience!
We bought our first home through the Stockton branch. Amy, Sue and the team have been brilliant, they were happy to answer and follow up any questions we had and nothing was too much trouble. Thank you! :)Claire & Chris
Claire · 7 October 2020
★★★★★ 5/5
TrustpilotGreat service
No problems from booking the valuation to finding a buyer .
Mr · 21 November 2024
Agent replied · 23 December 2024
Thank you for your kind words. We are delighted to hear that you had a positive experience with our services. We appreciate your business and hope to be of service to you again in the future.
★★★★★ 5/5
TrustpilotKeep you updated throughout friendly…
Keep you updated throughout friendly and pleasant staff, easy to contact.
Andy · 20 November 2024
Agent replied · 23 December 2024
Thank you for your kind words :)
★★★★★ 5/5
TrustpilotREEDS RAINS MACCLESFIELD BRANCH
In the last six months, I have rented and sold a property through Reeds Rains in Macclesfield and I feel that they are the best agent in the area bar none!They are proactive, highly proficient, friendly and will go the extra mile to provide the best service. Special mention must go to James, Zoe, Jaya and Sue who form the excellent sales team who have gone the extra mile to get the best price possible for my property - giving regular feedback and negotiating offers effectively. I would highly recommend the team to anybody looking to sell or rent property.
Karen · 11 April 2022
★★★★★ 5/5
TrustpilotReeds Rains - St Helens TEN STARS🌟
Cannot recommend them enough! From start to finish I was completely looked after. Do not listen to other reviews do your research into the agent you use! Do not I repeat DO NOT be fooled with lower fees. You pay for what you get! I've had local agents trying to undervalue my house for tens of thousands of pounds cheaper because they will sell it to their mate or know an investor buying up all the property and wanted me to put it on low to get me a sale. not here. They work for you to get you the best price and offer the best customer service. I was updated regularly, and achieved OVER the asking price. Thank you for all your hard work. Ben ( on behalf of my mum and dad )
Ben · 6 April 2022
★★★★★ 1/5
TrustpilotNorthwich Branch DO NOT DEAL WITH.
I was dealing with Northwich Branch but never again when people say don't trust estate agents they are right the staff at this branch are two faced they tell you yes we do this and the minute your out of the door they have stabbed you in the back.I do not recommend this branch and it's staff at all.
Shah · 30 June 2019
Agent replied · 17 June 2024
Hi Shah - are you able to give me any more information so I can raise with the branch? Thanks
★★★★★ 5/5
TrustpilotGreat service and support all the way…
Great service and support all the way through. Thank you
Lisa · 28 November 2024
Agent replied · 23 December 2024
We're thrilled to hear about your positive experience. It's wonderful to know our service and support met your expectations.
★★★★★ 5/5
TrustpilotGreat professional service from Reeds…
Great professional service from Reeds Rains. The staff very helpful and friendly.
P · 15 November 2025
★★★★★ 5/5
TrustpilotHyde Branch: Fantastic
RR were the EA for our onwards purchase.Wendy and Gaynor were great, they handled our case with diligence and made us feel very valued. They were always extremely quick to act on requests.Would happily recommend them.
Richard · 6 July 2021
★★★★★ 5/5
TrustpilotVery good service very pleased with…
Very good service very pleased with whole experience staff is lovely
Abbas · 7 November 2024
Agent replied · 23 November 2024
Thank you for your kind words. We're delighted to hear you had a positive experience with our staff.
★★★★★ 4/5
TrustpilotWe had one or two earlier issues trying…
We had one or two earlier issues trying to get the fuse cupboard in our house fixed, but I don't think Reeds Rains can really be blamed for those - the lettings team by and large were easy to reach and did make an effort to reach out to us to check our issues were resolved. Unfortunately, it did take a fair few calls to finally get the cupboard fixed, as there seemed to be a lapse in communication somewhere between ourselves, Reeds Rains and the individual they were asking to come and carry out the repairs.Overall, good service, helpful staff, just requiring an occasional chase-up
Henry · 24 February 2022
★★★★★ 5/5
TrustpilotAmazing service and staff at Reeds Rains Morley branch
My girlfriend and I met Niamh Titterington at a property we had arranged to view. She was prompt and immediately polite, approachable and knowledgeable, answering any questions/queries we had. The experience was made a happy and relaxed one, due to her friendly manner. Reeds Rains has been an excellent estate agents to deal with - so helpful and the best service we have had by far (and we’ve dealt with many over the years!). We thank you greatly, keep up the good work.
Jamie · 21 February 2022
★★★★★ 5/5
TrustpilotReeds Rains Cleckheaton
We have just used Reeds Rains Cleckheaton for the sale of our property as they were the agents for the home we are buying. We were very impressed with the service we have been given and nothing has been too much trouble for Jess and Jon Jo when dealing with any queries and arranging extra visits for measuring up etc. which you would struggle to find with other (so called) sell your home online for free companies. I could not recommend them highly enough.
Stuart · 21 February 2022
★★★★★ 5/5
TrustpilotMy new property.
I've just got my new property through reeds rains and they are absolutely amazing dealt with everything I needed there and then. Sorted all of my documents as soon as possible and got me in my property in the quickest time possible.. Sam who dealt with me is an absolute god send.. Thank you for relieving my stress..
Charlie · 13 September 2019
Agent replied · 17 June 2024
Hello Charlie - Thank you for taking the time to write a positive review, we are very happy to hear you've had a great experience with our team. We wish you the best of luck in your new home.Many thanks,Reeds Rains
★★★★★ 5/5
TrustpilotHayley Hughes and the Reeds Rains team…
Hayley Hughes and the Reeds Rains team at the St. Helens branch have been superb in helping me to sort out a rental property I have in the St. Helens area. After being messed around by a tennant and an 'unhelpful letting agent in the local area' I can't believe how much their professionalism has put another local letting agent to shame. I wish I'd been with them years ago, and would urge serious landlords to stop wasting time and money on other letting agents. Although landlords may consider the costs to be slightly higher and think they are saving money in my opinion, Reeds Rains offer great value for money, also, their insurance cover for landlords including legal cover by arc legal has saved me a lot of hassle, and been very helpful in responding and recovering money owed, again, very well worth the initial amount paid!by going to lesser letting agents EXCELLENT.
Marianne · 10 February 2022
★★★★★ 5/5
TrustpilotThrilled with the service from Reeds…
Thrilled with the service from Reeds Rains Gosforth. We were sceptical we could even achieve the asking price, but the team at Reeds Rains were confident we would. In the end they negotiated 15k over asking! Over the moon with the service we have received from them - thank you
Charlie · 6 July 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
