Trusted Agent profile Β· Ilford

Portico Ilford reviews

4.2

β˜…β˜…β˜…β˜…β˜… Great

1,312 reviews across 2 platforms

207 Cranbrook Road, Ilford, IG1 4TD

Portico's office in Ilford, at 207 Cranbrook Road, is rated 4.2 out of 5 across 1,312 reviews on two platforms, including 211 Google reviews rated 4.1.

Google logo

4.1 / 5

211

Reviews on Google

This office

Trustpilot logo

1,101

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Ilford office, from every platform, shown as written. First names only.

4/5

Trustpilot

Accounts Dept

Alina-Maria,Politely and quickly answered my question on my account. Thank you. Chris

Chris Β· 27 January 2021

5/5

Trustpilot

Helene in accounts

Helene in accounts is very helpful and resolves queries quickly and efficiently.

Ann Β· 20 January 2021

5/5

Trustpilot

Would use again

Helene did a brilliant job helping us with our questions, would use Portico's services again.

Maria Β· 21 February 2020

5/5

Trustpilot

Great help!

Had a rental enquiry and it was all sorted straight away. Thanks a lot Kurmanjan!

Evelyn Β· 19 February 2020

5/5

Trustpilot

Thank you all the work you did in…

Thank you all the work you did in getting us the property. Excellent job.

Yannick Β· 16 June 2020

5/5

Trustpilot

Helene Tyler at the Ilford branch is…

Helene Tyler at the Ilford branch is professional & prompt in the service she provides

Darcy Β· 8 February 2020

5/5

Trustpilot

Very helpful work from Ellie Neil

Rating only, no written review.

Steve Β· 18 November 2025

Agent replied Β· 24 December 2025

Dear Steve Trunley We greatly appreciate your 5-star review and the time you took to share your experience with Ellie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

3/5

Trustpilot

average experience with their leasing…

average experience with their leasing and renting system

Naverah Β· 7 September 2021

5/5

Trustpilot

Helpful and supportive!

Helpful, responsive and supportive through the viewing and offer process

Siobhan Β· 13 April 2021

4/5

Trustpilot

Helene from accounts department was…

Helene from accounts department was very quick to respond. Brilliant πŸ‘

Bilal Β· 20 January 2021

5/5

Trustpilot

Great experience

Lovely team, very good service! Made the experience easy and enjoyable

BP Β· 13 January 2021

5/5

Google

Great company. Competitors tried and failed to sell my house, Ken promised and delivered. Will use again.

Asif Β· 25 August 2018

5/5

Trustpilot

Helene Tyler I find is very efficient…

Helene Tyler I find is very efficient and helpful and have no complaints.Gary Levinson

G Β· 18 February 2020

5/5

Trustpilot

Smooth and issue free proces.

Smooth and issue free proces.Great service from Alex, Thank you for all your help

Kasia Β· 17 February 2020

5/5

Trustpilot

Highly recommended

Highly recommended. Great service, friendly and helpful team :) thank you for your help!

Iwona Β· 14 February 2020

5/5

Trustpilot

Had a great time with Charlene great…

Had a great time with Charlene great experience Thank you for all your help

Andrew Β· 12 February 2020

5/5

Trustpilot

Portico property have been very…

Portico property have been very helpfull in assisting us to find accomodation for family.

John Β· 4 February 2020

4/5

Trustpilot

Charlene at renewal team help me so…

Charlene at renewal team help me so much. Her advise was fantastic. Highly recommended.

Wilhan Β· 2 February 2020

5/5

Trustpilot

It's a pleasure working with Portico

It's a pleasure working with Portico. The team is friendly, meticulous and very responsive.

Ellie Β· 29 January 2020

5/5

Google

Very efficient, and great communication throughout the entire end to end process. Would highly recommend!

Natasha Β· 25 August 2019

5/5

Trustpilot

Quick response and helpful agent!

Quick response and helpful agent!Happy rental process.

Anny Β· 29 September 2021

3/5

Google

Rating only, no written review.

K Β· 29 October 2025

Agent replied Β· 12 November 2025

Dear K, We truly appreciate your feedback and thank you for sharing your experience with us. Providing excellent service is our top priority, and we take customer concerns very seriously. We apologise for not meeting your expectations on this occasion. If you’d like to reach out to us at customercare@lrg.co.uk we would be happy to look into this for you. Best regards, Customer Care Team

5/5

Trustpilot

Anthony Adomako thumb up

Anthony Adomako superb service. Friendly and professional. Absolutely spot on

Mr Β· 30 January 2021

5/5

Trustpilot

Very good service specially from …

Very good service specially from Spyros Miarisvery professional and prompt

I Β· 25 January 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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