1/5
TrustpilotNever use this agent
Never use this agent. I am forced to start legal action against them. They will not respond yr call and phone . Pls donot trust anyone and one should never use.
Trusted Agent profile · Ilford
Portico Ilford reviews
★★★★★
1,313 reviews across 2 platforms
207 Cranbrook Road, Ilford, IG1 4TD
Portico's office in Ilford, at 207 Cranbrook Road, is rated 4.2 out of 5 across 1,313 reviews on two platforms, including 211 Google reviews rated 4.1.
Reviews
Every review we hold for the Ilford office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotAccounts
I always find Helene in the accounts department very helpful whenever I have any queries regarding the rent statement. A speedy response is always received
5/5
TrustpilotI have called upon Tembi to assist…
I have called upon Tembi to assist with issues I have encountered and have found her to be consistently professional,approachable and always willing to help.
5/5
TrustpilotHelene @ Portico
Helene in Accounts always responds in a prompt manner to my queries and ensures I'm kept updated on any matters relating to rent payments etc.Thanks.
4/5
TrustpilotDavid Blackhall
David BlackhallMost of my dealings have been with accounts and Maintenance departments who have always been competent and efficient.Very prompt transferring the rent ino my account evert month.
5/5
TrustpilotI spoke to a lady called Charlene from…
I spoke to a lady called Charlene from renewals who was very helpful and lovely to speak to. Thank you so much keep up the amazing customer service.
5/5
TrustpilotPortico Lady
Hello,Mrs Lady Niongo (consultant) was friendly, helpful and very supportive. She understood our needs and recommended us a very nice flat. Many thanks, Lady.
5/5
TrustpilotI usually do not write reviews but…
I usually do not write reviews but Saeeda has really gone above and beyond in helping us with all the maintenance issues we’ve reported.
5/5
TrustpilotSpyros Miaris Renewals Consultant
Spyros in renewals has always been excellent in dealing with our tenants and has always reached an amicable and fair outcome for both parties.
5/5
TrustpilotGreat experience with Portico
Great experience with Portico who know their stuff and are always on hand for support. Quality lettings agent and a breath of fresh air.
5/5
TrustpilotHelen Tyler - Accounts
Helen Tyler - Accounts Department.Responds to all emails promptly, is very helpful and resolves any issues. It is a pleasure to deal with Helen.
5/5
TrustpilotIt is a pleasure to deal with…
It is a pleasure to deal with Alina-Maria in the accounts department. She is always ready to help and answers your emails straight away.
5/5
TrustpilotVery happy with Portico
Very happy with Portico, they manage our property very well when we are out of town and take care of everything which gives you piece of mind.Richard
4/5
TrustpilotHelene has always been efficient and…
Helene has always been efficient and professional in answering any queries I might have regarding my property. It’s a pleasure to know she is on my team.
5/5
TrustpilotEfficient
Had a deposit and rent arrears issue handled extremely efficiently by Natalie B. Great service.
5/5
TrustpilotHad a viewing with Samuel Johnson
Had a viewing with Samuel Johnson. Very helpful answered all my questions. Even had a follow up email from Samuel. Happy with the service.
4/5
TrustpilotEnded up not having any deals made due…
Ended up not having any deals made due to personal reasons, but Molly had been very helpful and friendly for the property searches and recommendations.
5/5
TrustpilotAlex Galla and Portico are always…
Alex Galla and Portico are always willing to help and give advice. Very prompt in responding to queries and lovely to deal with.
5/5
TrustpilotOur Deposit Returns Administrator
Our Deposit Returns Administrator, Lara, was incredibly helpful. She did everything she could to help us get our deposit back in timely manner.
1/5
TrustpilotVery disappointed with the agency
Very disappointed with the agency. They did not do the proper due diligence and were uncommunicative. Will not be using them again
5/5
TrustpilotGreat experience with portico
Great experience with portico. And excellent service from Alex Galla! She dealt with all my queries efficiently, I would definitely recommend to anyone.
5/5
GoogleAaqib from Ilford Portico was a star! Going above and beyond to get us into the property. The whole team were great and I’d thoroughly recommend them to anybody!
5/5
TrustpilotGreat Accounts Team
I have worked with the accounts departments at Portico, they have been very prompt and thorough with their responses, always answering the phone whenever i called.
5/5
TrustpilotAnnie Munday from the Woodford branch…
Annie Munday from the Woodford branch was absolutely excellent she ensured that all my needs were taking care of- thank you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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