Bairstow Eves Ilford reviews

★★★★★ 1/5

Google

I found a property and had put down an offer initially with Bairstow Eves, the offer fell through nevertheless I hanged on to countrywide mortgages after they kept on insisting to go with them and I was assured that I would get a loan of £180,000. So Larry Adeosun first tried to get me a mortgage with Barclays of 143,000 I was shocked as a first-time buyer I was living in a nightmare nevertheless he reassured me and my partner and told us we should let him try again with Halifax this time we were shown that we would get £173,970 and we paid for the surveys (£430) which were conducted but we had no response. So now we were really worried as the property agents were quite keen on completing the sale, after emailing him he called me to tell me that the mortgage offer had been declined, and he could not tell me why because of ‘compliance’ reasons. So I had to call the bank directly and again they told me that because I went through the broker only the broker can tell me what happened and why in detail but simply on their notes it was because of ‘Fraud’ to this point I was really upset and angry as to what fraud I felt like a criminal, I called them again and persisted on knowing why and then I was told it just because of not receiving an employer letter which I knew nothing about if he asked I would have provided it. I asked them whether I could get a refund on the £430 that I paid and how I was sold the £500 cash back feature with it they then told me that if you’re mortgage broker knew that it had been declined why then did he let them surveyor’s come and do a survey and that he should’ve called up and cancelled but the fact that someone had gone out it was now non-refundable. So I first paid £175 to get the mortgage application started then I paid £210 for a Barclays Valuation, I then paid £430 for a Halifax valuation on a declined application!! Larry told me and my partner that he use to work with Barclays but it’s only been 3months at that time that he’d been working with countrywide mortgages and he liked it because he was better paid. Larry to my understanding is not experienced enough in working with mortgages he wasted a lot of time even though I provided him with all paperwork most of the times he was very hard to get hold of and I always had to leave messages. Furthermore, Larry was getting married so I believe he let his personal life get in the way of his work life which costed me that extra £430. I don’t believe that this is fair on me and my partner we worked so hard for this and weren’t to concerned about the time it took as long as the mortgage was completed.

Zenab · 10 December 2018

★★★★★ 5/5

Google

We sold our house with BE and I have worked with Simone Tennant - we have received an excellent service. Simone is connected, speedy, professional - fabulous estate agent. One thing stood out particularly - communication - we have agreed upfront what is the best way to communicate as I, too, have a demanding and busy job. Simone used a mixture of calls, texts, emails and kept us informed every step of the way. She discretely checked that all was in place for exchange and kept all parties in the loop. I would recommend Simone and BE most highly and when I ever sell or buy again, they will be my first port of call.

Marianna · 10 December 2018

★★★★★ 5/5

Google

There simply aren't enough words to thank Kris and his team for their incredible help and support throughout the whole process of finding my own place to call home! Being someone who was completely foreign to the UK housing system, it was comforting to know that I was dealing with welcoming, competent and trustworthy people who were always looking out for my best interest and not just trying to play the real estate game. Even with all the little hiccups that I came across, Kris was always there trying his very best to work it out as quickly, professionally and efficiently as possible. From the very start, he knew exactly what I wanted and did everything he could to make it happen. On the very rare occasion that Kris wasn't available (the communication is phenomenal), Julia was always up to date with everything and willing to help in any way she could. They make a fantastic team and I am so glad that I decided to do business with them and Bairstow Eves Barkingside; I cannot recommend them enough! In the end, everything worked out perfectly and it's all thanks to Kris and his team. I would never have been able to do it without them! Thank you, thank you, thank you! :)

Vanessa · 10 December 2018

★★★★★ 1/5

Google

I am absolutely disgusted by the fact i was not informed that there was a bidding war on a property yesterday (22/05/17) even though i left a message no one returned my call nor did they rang me to inform that this was the case. Its a shame how you put your trust in people and in return get treated poorly. I even spoke to David (branch manager) on Thursday last week informing me about my intentions of the property yet i was ignored! I was willing to put down a counter offer as i wanted to surprise my wife for her next birthday so i was willing to purchase this property but found out that it was sold without informing me of the situation. What a Shame really, you really cant trust anyone in today society now!

Ahsan · 10 December 2017

★★★★★ 5/5

Google

A massive thanks to Julia Osborne who was my lead contact at Bairstow Eves, Barkingside and her colleague Kris who were exemplary in the service they delivered. The process of finding a tenant for my property was handled expertly with the process being smooth and hassle free. They both went the extra mile, communicating promptly with me and were always happy to chat through any questions, advising and supporting as necessary. I would definitely recommend Julia and Kris for their excellent customer service skills; very professional, personable and knowledgeable.

X · 10 December 2017

★★★★★ 5/5

Google

Recently sold property through Bairstow Eves Barkingside branch, Met Chris Rowling first as he visited property and guided the process for sale, Amy dealt with sales and Zaheda looked after the smooth process of all legal work up to the end process, I am very pleased with all their professionalism and support, you can easily get contacted with just phone call away and prompt response with any query. I am well happy, I have chosen Bairstow eve Estate agent out of many on high street. Thanks a lot the whole Team of Barkingside Branch.

Nipam · 25 September 2024

★★★★★ 5/5

Google

Karun and Harry have both been amazing estate agents who has always dealt with my queries and issues with 100% customer service satisfaction I could not recommend a better agent than Karun and Harry. Thank you for all your help and support.

Kulvinder · 13 December 2025

★★★★★ 5/5

Google

My agent was Karun Singh. His service was top notch from beginning till end. He managed everything professionally and never made any false promises. Everything he said was done and done very smoothly.

Zohaib · 13 February 2026

★★★★★ 5/5

Google

Zaheda was exceptionally helpful throughout the entire process, ensuring that everything ran smoothly and making the experience of purchasing far easier for us.

Rimsha · 15 December 2024

★★★★★ 5/5

Google

Zaheda was amazing she really helped me with every step of the way in my property purchase without her it would have been difficult. Her communication was amazing always taking my calls and updating me. Zaheda made the experience very easy and cant thank her enough.

Imran · 8 October 2023

★★★★★ 5/5

Google

I bought a house through Bairstow Eves. They were true professionals and are passionate about connecting buyers and sellers for the right house. Bakingside manager Kimberley Money was instrumental in making sure things moved at a fast pace and liaised effectively with different stakeholders in the chain. She is a passionate and energetic person who cares about her clients and the outcomes for them. It was a pleasure working with her. Many thanks

Mohavishna · 14 January 2019

★★★★★ 4/5

Google

Julia and Kris was great helping us finding me tenants within few weeks for my flat. They're organised and friendly. They delivered every bit of what they promised on day one of our interaction. She understood our specific requirements and apprehensions. I would highly recommend them and the estate agent, was great pleasure doing business with them and would use then again in the pass. No one would go wrong with them.

Rupa · 10 December 2017

★★★★★ 5/5

Google

My experience as a landlord using Bairstow Eves Barkingside for a fully managed letting service - has been 5*! Julia has been very detail oriented, communicative, positive and made the whole experience of using a letting agent as smooth as possible. They are not cheap but you can't be in this business if you want to provide a proper management service. I would thoroughly recommend this branch.

Rahul · 24 February 2020

★★★★★ 4/5

Google

Thank you to Jeremy and Zaheda (Barkingside Branch) for progressing the sale of my late Mum's retirement flat. It has been a long process but thanks to their persistence and regular contact with the buyer we have now sold the property. Thank you again!

Jo · 16 July 2023

★★★★★ 5/5

Google

From initial meeting with Chris Rawlings, he was professional and knowledgeable regarding property in the local area and the best way to market the house. I would definitely recommend Chris and Bairstow Eves Barkingside.

H · 4 March 2024

★★★★★ 5/5

Google

I recently moved into my new home, and I have to say, KARUN AND HARRY has been Very professional and I had such a refreshing experience. From start to handling over the keys the process was handled with clarity, kindness, and genuine care. …

Taljeet · 13 August 2025

★★★★★ 1/5

Google

Bairstow Eves(barkingside) - I would say not the right place to approach to buy your dream home. First they will ask to see their mortgage advisor Emma, who is pathetic. they said she will call me on a particular day and she did call- guess what after 7 days of the appointment. Luckily i didn't choose her as the fee she quoted for her service was more for her service. Don't choose her even if she offers free service. Somehow they showed a property and i liked and made a offer through Kimberley(who is not at the branch now). She declaimed the offer and asked 20K more than my offer price. so i didn't get that house. recently i saw in land registry that house was sold for 5k less than what i asked for. Kimberley clearly played here. I dont trust them anymore.

Naveen · 23 January 2024

★★★★★ 5/5

Google

Kris was great - he offered lots help and support during the entire process and really went the extra mile.There was a bit of a miscommunication with the landlord which got me stressed out and he handled it with so much professionalism and kindness- he genuinely cares about his customers which is such a breath of fresh air, especially in the industry he's in.

Marta · 10 December 2018

★★★★★ 5/5

Google

From start to finish I have received great service from Bairstow Eves Barkingside. I called them to book an appointment to value 2 properties and they got back to me within 3 days, for appointments for both properties at convenient times. On the day of the appointment the manager Chris exceeded expectations. He was professional and provided great insight to my properties. He suggested combining the appointments so that a second appointment was not needed and he even shuttled me between the two, and dropped me back home to make things even easier for me. Overall 5/5 stars. Many thanks for such a great service!

Akua · 27 December 2023

★★★★★ 5/5

Google

Zaheda was very helpful with my stressful sale and did her very best to help get contracts exchanged which happened today - so pleased

Ann · 5 June 2024

★★★★★ 5/5

Google

Super smooth process and great customer service. Karun Singh and his team helped me enormously in finding a flat to rent that meets my requirements in such a short amount of time, especially in the current competitive housing market. Thank you!

Tamanna · 1 May 2023

★★★★★ 5/5

Google

Exemplary service again. For the second Time in two years David Dukelow and his team have made what can be a stressful experience selling a property an enjoyable one. It has been great working with people who communicate openly and are committed to taking the strain out of a process and who care about delivering value for a quality and truly cost effective result.

Roger · 10 December 2017

★★★★★ 5/5

Google

Just a quick thank you to all at Bairstow Eves in Barkingside for their professionalism in dealing with a somewhat complicated sale and with particular thanks to Zaheda Begum for her ongoing persistence, handling and patience throughout to completion Adrian

Adrian · 1 April 2023

★★★★★ 5/5

Google

Thank you Amy Burrows and Zaheda Begum for the professional service provided for the purchase of a property in the area. You will always get a prompt reply from both Amy and Zaheda.

Paul · 29 September 2023