1/5
TrustpilotThe worst awful experience
The worst awful experience. They are ridiculously lazy and I am fully convinced all the reviews are fake.
Trusted Agent profile · Yaxley
William H Brown Yaxley reviews
★★★★★
1,316 reviews across 2 platforms
Unit 9, Landsdowne Road, Yaxley, PE7 3JL, PE7 3JL
William H Brown's office in Yaxley, at Unit 9, is rated 2.3 out of 5 across 1,316 reviews on two platforms, including 115 Google reviews rated 4.8.
Reviews
Every review we hold for the Yaxley office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotBunch of amateurs.
Sat waiting outside the house for a viewing, only to get a call 2 minutes before to tell me that they have lost the keys and can we do the appointment later. Amateurs, don’t bother.
4/5
GoogleRating only, no written review.
Agent replied · 10 October 2026
We really appreciate your feedback and are so happy to know you enjoyed your experience so much! We’d love to hear any other details if you have the time!
1/5
TrustpilotAwful company.
Awful company.Fail to send you what you want and email bombard you with every property in the country.Stay away.
5/5
GoogleGreat service from the Yaxley office. Throughout the sale of my mums apartment they were always there and so helpful even with the silliest questions I had. A great team, thankyou for everything.
1/5
GoogleEnough said with the 1 start
1/5
TrustpilotDo not trust him
Do not trust him, he only wants more and more money from you,I tried to do a withdraw but he wanted more money. And now MyCionbanking is gone.He is a BIG FAKE!!!
5/5
TrustpilotLettings experience
I received a very efficient, helpful and professional service from William H Brown Lettings office in Ware. I will definitely engage them again for letting my next property.
1/5
TrustpilotBy far the worst estate agent i have…
By far the worst estate agent i have ever come across outdated bullying Tactics just to exploit as much money as they can get out of their clients
5/5
TrustpilotBuying house is no easy task
Buying house is no easy task William h brown have helped me start to finish rob top man always kept me up to date Very happy with the service Many thanks
5/5
GoogleJust bought our first house from William H Brown Yaxley. Excellent customer service and nothing was too much trouble for Nick and Claudio. Many thanks for your time, effort and patience.
5/5
TrustpilotExcellent
Excellent, highly professional and friendly service throughout. They took all lot of the usual stress and worries away for me!
1/5
TrustpilotDon’t give me back holding deposit…
Don’t give me back holding deposit ‘’for any reason’’.Communication 0.I’m sorry because I dont read this reviews before apply.
4/5
GoogleThank you, for finding my new home, being there for my questions and my wobbles
1/5
Trustpilotvery poor service
I've had nothing but trouble trying to sell my house with this company,broken appointments,rude staff.Only interested in the sale commission the house will generate bad advice given,not a good company to sell property.
1/5
TrustpilotIt is a really awful agent
It is a really awful agent. bad service and do not want to give you back the deposits on behalf of the landlord. they never look after any repairs either. VOID them.
1/5
TrustpilotThe sales team are clueless the most…
The sales team are clueless the most arrogant/ stubborn individuals I’ve ever met. Would not recommend anyone to use this company at any cost.
5/5
TrustpilotThank you Ed for helping my mother…
Thank you Ed for helping my mother during a viewing!
1/5
TrustpilotVery disappointing,Not trustable each…
Very disappointing,Not trustable each time different story s. If you have property never go with this agency. Simply time wasting my own personal experience.
1/5
TrustpilotAvoid
If you don't use William h Brown's in house Mortgage Adviser, you have no chance of buying a property on their books!
2/5
Trustpilotstaff mistake rate very high
staff mistake rate very high. high fees and lots of extra charges. poor photographs of house so had to take my own photographs. sloppy and incompetent staff. sacked them today.
1/5
TrustpilotTerrible after sales service...never…
Terrible after sales service...never recommend or use their recommend solicitors fosters. Such a terrible experience no customer care or empathy...don't listen to instructions...still on going a complete nightmare.
1/5
TrustpilotI'm trying to end my tenancy
I'm trying to end my tenancy , sent notice already no answer it's been 3 weeks completely useless.Never will rent from them or use them this lifetime.
1/5
TrustpilotVERY POOR
VERY POOR, Had a valuation book, never turned up and no contract to say they were going to be late....... AVOID.....
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
