Trusted Agent profile · Hull
★★★★★
46 reviews across 2 platforms
5A College Street, Sutton-On-Hull, HU7 4UE
JKT Property's office in Hull, at 5A College Street, is rated 4.0 out of 5 across 46 reviews on two platforms, including 42 Google reviews rated 4.0.
Every review we hold for the Hull office, from every platform, shown as written. First names only.
5/5
GoogleAll the staff at JKT property were so lovely and really helpful. It is my first time renting a property and they made me feel at ease and kept me updated every step on the way. 100% recommended if you're looking for a reliable estate agent.
3/5
GoogleConstructive review: Me & my partner saw a property which we immediately fell in love with. We called JKT and they arranged a viewing that same day. It wasnt the most ideal situation as the viewing was with the maintenanc man, this wasn't important to us though, we viewed the property and thats all we needed. The maintenance man gave us application forms to complete as we left which was also great. My partner called JKT promptly and made them aware of our interest. We asked the usual questions and they were answered quickly and fairly. We informed JKT that we would be dropping our application forms off on the friday. (Following day after viewing) which they were impressed with. Come the Friday, i left work and headed straight to JKT with my partner, this is roughly a 7 mile drive but it was fine because we were really trying to get this property. We sat down with an estate agent at the JKT offices, the lovely lady went through our application forms and said they were both absolutely fine. We were informed that someone would be in contact on the Monday. Over the weekend me & my partner were confident we would be approved for the property, we had not flaws at all, we got a little head of ourselves and began looking at furniture, kitchen appliances & decor etc. We were really hoping for good results. The Monday came and it was a nervous wait. We called JKT to chase the outcome as we were been a little impatient. We called several times and they still hadnt heard anything from the Landlord. I called at 3 pm and i was informed that the landlord still hadnt come back to them, but promised i would receive the outcome before close of play. Almost 5 pm came and i had lost hope, until i received a phone call. The lovely lady cut straight to the point and informed me that it was bad news, we were gutted. The lovely lady told me it was because we were not 25, we are both 20. I asked how that is fair, both me and my partner have full time/permanent employment, are doing well for ourselves and are clearly independant. We had good references etc. We dont party like most 20 year olds. After that phone call i began to think, surely it is illegal to turn someone away due to age if they meet all requirements stated etc. After a bit of research i saw that under The federal Fair Housing Act of 1968 discrimination due to age is prohibited. This is like posting a job vacancy and stating that only females who are skinny and have amazing figures can receive the job. It is just not right. We felt we had our time wasted. The agency knew our age but never thought to tell us we wouldnt stand a chance. We wasted our time and got our hopes up just to be discriminated on. JKT are a good agency and im sure it wasnt their doing. They were responsive and helpful, i just feel we should have been made aware of the prior to travelling the distance, gathering references etc. When i queried why we not told this prior to going through the process, i was told, 'Sometimes these things are missed' which i thought was a little unprofessional...
5/5
GoogleI was really happy and thankful for the service provided by JKT. As a first-time tenant, they made the experience simple and stress free. Whenever I had any questions or concerns, the admin team were always available and helpful. Highly recommend!
5/5
YellA trustworthy and helpful letting agent.
As landlords, we are exceptionally happy with the service and reliability of this letting agent. Over many years of letting properties in the Hull area with larger companies, we were thrilled to have a recommendation to use JKT. You can be assured of a first class service from front office staff through to management level. Should you be thinking of letting a property in the Hull area, I would certainly make them your first call. H McCabe J Burton
5/5
YellExcellent service from JKT
I've just rented a property from JKT and it has been a really smooth service from start to finish, the check service they use is easy and quick and the staff have been so helpful and welcoming, it has made everything feel less stressful, so thank you
5/5
YellVery good
I could not recommend them enough. I received excellent service from Hayley who went above and beyond to help me. She had an excellent telephone manner and really friendly.
1/5
GoogleThe most incompetent set of idiots I have ever come across. The lack of responsibility they take for their issues is absolutely outstanding . And wow , the team RIDICULOUSLY USELESS.
1/5
YellWould not recommend
Had a viewing and as soon as they saw I was a person of colour suddenly they were booked and were very abrupt.
5/5
GoogleSpot on if you're in the market
1/5
GoogleAs a Landlord who used them for a Let only service, I can only advise do not use.
5/5
GoogleQuick, responsive, and professional. A great first landlord when I started renting as a graduate. Nothing else really needed to be said.
5/5
GoogleExcellent local estate agent. Friendly, responsive to queries and always happy to help. They also don't charge ridiculous fees or charges.
5/5
GoogleFantastic and courteous agents and everyone who works there. Great company.
5/5
GoogleFantastic and courteous agents and everyone who works there. Great company.
4/5
GoogleRating only, no written review.
5/5
GoogleGood efficient agency
5/5
GoogleRating only, no written review.
Many thanks for taking the time to write us such a great review Nikki. This is most appreciated and we are really pleased you are happy with our service.
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
