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★★★★★
60 reviews across 2 platforms
81 Prospect Street, Hull HU2 8PE
Part of Belvoir, see every office.
Belvoir's Hull office at 81 Prospect Street is rated 4.2 out of 5 across 60 reviews on two platforms, including 58 Google reviews rated 4.3. Checked 9 October 2026.
Every review we hold for the Hull office, from every platform, shown as written. First names only.
4/5
GoogleI’ve lived in a hostel for 2 years so my living standard has been easy to speculate on, Alisha is a gem and has kept me updated with a lot and has made the process with universal Credit more simple than ice care to make it for me, I’m be been in the property for 4 days, so I’ll have to see if it’s as great in a couple months from now, I’ll come back with an update :)
5/5
Google5 Stars, Exceptional Service! I can’t recommend this estate agency enough! From start to finish, the entire process was smooth, professional, and stress-free. A huge thank you to Alisha, who went above and beyond throughout. Her communication was always clear and prompt, and she handled every detail with care and expertise. Alisha made what could have been a stressful experience feel incredibly easy. Her dedication, knowledge, and friendly attitude truly set her apart. If you’re looking for reliable and top-quality service, this is the agency to go with, and make sure to ask for Alisha!
1/5
GoogleWith regard to 27 Cheriton Close; It would be easier and faster to list the good things about Belvoir than the negatives that I’ve experienced with them. Belvoir consistently leave repairs in tenant’s houses as ongoing. I’ve had issues with damp, mould, insects coming in through cracks/gaps in the property and drafts since shortly after moving in that still remain 6 years down the line. Other issues are just deteriorating as they’ve never had anything done with them, or if they have, it’s been the cheapest temporary repair. I’ve had to spend hours with Citizen’s Advice just to get them to sort some mold, when I had a pregnant partner and a very small child living in the house, and even then it was left for over a year before being sorted. I’ve also been left with no cooker for over 2 weeks when the integrated cooker failed, with no real apology or compensation. The landlord ‘Gemma’ of 27 Cheriton Close is the greediest landlord I’ve ever lived under. The house was bought incredibly cheap and had some cheap, very poorly executed renovations done by Kuljeet (Belvoir’s Owner) before being sold on to Gemma. Gemma has always failed to get repairs done in a timely fashion but now believes that the property is worth £250 more than the area’s expected rental cost despite the issues with damp, mold and the drafts caused by the windows not being correctly fitted - you could pull the window frames out by hand if you tried. The house is cold, the double glazing is failing which can be seen from the condensation between the glass, there’s no thermostat at all so heating the house is a case of having the heating on until it becomes almost too hot and then turning it off at the boiler. Half an hour later it will be cold again due to the lack of insulation and improper fitment of the windows and doors. They arrange Colin (their contractor) to attend and he doesn’t show up, almost as if they’re just trying to get you off the phone for a few more days until you have to chase up the contractor not attending. When Colin does attend, he will not fix the issue, he slates Belvoir, mentioning they haven’t paid him for 6 months or so, before leaving as he needs to order something, which then takes weeks. When he finally returns, the quality of the work is so poor, I believe a 5 year old child could do better. Belvoir are rude when speaking to them, if you manage to get them as they consistently don’t answer the phones or email or texts on their mobiles. On the day I returned the keys there was nobody at the office until 10 past 9 as Alisha had gone to the shop and on her return I got a very abrupt ‘what can I do for you?’ as a greeting, if I was there to enquire about renting a property I’d have left without even enquiring due to her attitude. Whilst providing such a poor service, they’ll issue section 13s and force rent increases onto the tenant. I’ve had issues with agreements that have already been made years ago before Gemma became the Landlord falling through, you cannot trust a word this company says. We were given a section 21 eviction notice for chasing up repairs as the landlord was looking to increase the rent price again, without the repairs outstanding from before the last rent increase being sorted. Belvoir were issued with an improvement notice by Hull Council as the property has fallen below necessary standards and Alisha and Colin thought it was a laugh and a joke when they came to the property - 6 months later the necessary improvements have not been completed. They go through staff like hot cakes, they get someone new and a week later they’re gone - there’s obviously something very wrong with the company if staff don’t want to stick around for more than a week! If you want to be treated like you’re renting from cowboys who make your life hell, with no interest other than taking your money, this is the place for you - otherwise don’t waste your time viewing 27 Cheriton Close.
1/5
GoogleThey don't deserve even a one star. Absolutely disgusting behaviour from Alisha. She rented my house, I paid full management for belvoir. I choose couple without children. From my neighbor I find out there are 2 kids in the house. Later on find out there are 3 children. She said that they forgot to tell about kids. She lied to me about the tenants from the beginning. She put whoever's she wanted, because she knew I wasnt there . The house they left after 6 months disgraceful, smelly,dirty ,like they haven't clean from the day they moved in. The bathroom was full of mold,windows full of mold, kitchen the same. The smell in the house disgusting. They broke the thermostat and didn't heat the house. Didn't report that. Without my permission they drill through walls for vifi routers. Alishia said she don't think is wrong what they did. I waited over month for my deposit back. I've spent over 3 thousand to put the house on the truck again .Alishia was very rude, very unprofessional, not interested what happened with the house. Belvoir didn't even reply for my complaint. I would never recommend this agency for landlord if you don't want your house to be destroyed stay away from belvoir. Never ever recommend them. The worst agency in town.
1/5
GoogleBelvoir don’t seem to be flexible in terms of their viewing windows in my opinion. From my experience today, they expect potential buyers to work around them . I requested a viewing at a flat on Lowgate, to basically be told their that their property agent didn’t want the hassle of accommodating me. The manager then proceeded to tell me that they had lots of other viewings at the property, almost insinuating that they can afford to pick and choose bits of business here and there. As a vendor, I definitely wouldn’t be happy with this company!s sales approach. Especially given that I confirmed that I would be in a position to purchase immediately with no chain involved!
5/5
GoogleAlisha has been very professional, courteous, and responsive to all my requests as a new tenant moving to Grafton Street. I highly recommend her and Belvoir
4/5
GoogleI have just move in to a place that was advertised my belvoir have been very helpful with the things I need for it and been patient over it and been helpful if ever have any questions your if anything comes with the deal with Alisha was very good friendly person so can tell wants a good experience for the person
5/5
GoogleI’ve always had a positive experience working with Alisha at Belvoir Hull. The customer service has always been excellent, professional, friendly, and reliable!
5/5
GoogleFrom start to finish my experience using Belvoir was excellent, CANNOT fault it in any way, Alisha was so helpful she made my move so easy and kept me constantly updated on everything I needed to know, so thankyou Alisha and the team for all your hard work you do, I appreciate you all
5/5
GoogleThat was very very helpful I'm really appreciate thank you so much alisha 😊😊 …
5/5
GoogleAlisha was tremendous help and done marvellous job in completing the process without much hassle
5/5
GoogleAlishas been a pleasure to work with, shes always there when I need. I call her and get an update straight away, she took over my property and had to deal with some awful tenants and has now secured me much better tenants that havent caused … More
5/5
GoogleI had a wonderful experience with Belvoir team in Hull. They are warm and very receptive. They patiently listened to my needs and delivered. Coming from Nigeria, I got my beautiful home now. All thanks to Belvoir.
5/5
GoogleKuljeet and his team took care of everything!! Belvoir have a great reputation and it is easy to see why. Highly recommended.
Thank you so much for the positive review! We're looking forward to your next visit with us!
5/5
GoogleMichelle goes far and beyond, made us feel at home and welcome to Hull. Excellent customer service, cater to your needs, very customer focus. It was such a wonderful experience doing business with her. Her experience, knowledge, competence are tops. Thank you very much Michelle.
5/5
GoogleWould highly recommend Belvoir lettings for international Tenants who are searching for a house and thanks to Miss Alisha the manager who promptly helped me in getting a house
5/5
GoogleJust want to say a massive personal thanks to Kuljeet for all his assistance over the past month, I live down south but have 2 investment properties in Hull that I had been struggling to rent, Kuljeet gave me some fantastic advice on how to … More
5/5
GoogleI needed a room urgently and Alistair helped me get moved in straight away. Amazing service, would definitely recommend!
5/5
GoogleHighly recommended! Alisha is a star and helped me find the perfect house. Top quality and professional service all round :)
1/5
AllAgentsI have never ever come across
I have never ever come across a manager so unprofessional as Michelle. She completely bullied and harassed a young apprentice who I managed. Apprentice was expected to work additional hours every day - sometimes 10 hours ! Completely exploitative
1/5
AllAgents"I have never ever come across ..."
I have never ever come across a manager so unprofessional as Michelle. She completely bullied and harassed a young apprentice who I managed. Apprentice was expected to work additional hours every day - sometimes 10 hours ! Completely exploitative
5/5
GoogleExcellent service from Alisha, put up with constant nagging from my end when trying to get the house and answered all of my questions. Got us moved in efficiently and quickly.
1/5
GoogleThey don't deserve even a one star. Absolutely disgusting behaviour from Alisha. She rented my house, I paid full management for belvoir. I choose couple without children. From my neighbor I find out there are 2 kids in the house. Later … More
5/5
GoogleSuperb service by dedicated professionals. Fast delivery and always available when required. Thanks Kuljeet and Alisha.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Belvoir's Hull office has 60 reviews across two platforms: 58 on Google, 2 on AllAgents. Reviews may appear on more than one platform. Checked 9 October 2026.
Belvoir Hull is rated 4.2 out of 5 across all 60 reviews, and 4.3 out of 5 on Google from 58 reviews, checked 9 October 2026.
Belvoir Hull, 81 Prospect Street, Hull HU2 8PE.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.