Trusted Agent profile · Hugglescote
★★★★★
825 reviews across 2 platforms
Grange Road, Hugglescote, LE67 2NL
Morris Homes Ltd's office in Hugglescote, at Grange Road, is rated 4.2 out of 5 across 825 reviews on two platforms, including 3 Google reviews rated 5.0.
Every review we hold for the Hugglescote office, from every platform, shown as written. First names only.
5/5
TrustpilotAmazing Shelbourne Estates property
We bought a Shelbourne Estates property (part of Morris).Customer service has been amazing throughout and the build quality is brilliant. Lots of nice little touches, high quality products used and a significant amount included as standard which other developers would charge extra for.
5/5
TrustpilotSales advisors
Victoria and Carol have been exceptionally helpful when we have been down to view houses and ask questions. They are honest and very friendly.
5/5
TrustpilotVisited Alconbury Weald and met Meg
Visited Alconbury Weald and met Meg. She was very helpful and knowledgeable and an asset to Morris Homes
1/5
TrustpilotHorrible customer service for…
Horrible customer service for maintenance issues.Over 3 months to get a communal fence repaired. Chased many times but always told it will be done soon, or given a date which is then missed.Horrible level of communication from customer services agents. You have to chase them for updates (Even after 3 months) rather than them calling/emailing you to provide updates.
5/5
Trustpilot2nd time buying from Morris
This is my second time going through the purchase process with Morris homes. Both times Julie Barker at the Standish site has been a fantastic support, great communication at all stages and goes above and beyond to answer questions and give honest and sensible advice.
1/5
TrustpilotSt George's Field Northampton
St George's Field Northampton, shocking and dangerous conditions after 5+ years of being on a "finished" estate.
5/5
TrustpilotHampton Water
I visited the Hampton Water sales office looking for general information and Rob the sales rep was very helpful and informative.
3/5
TrustpilotJust don't expect anything from customer service.
Firstly, to correct another reviewer, Morris properties are not all Freehold by any stretch.Secondly, their after-sales customer service is appalling. They just don't want to know. Anyone with half-competent DIY skills could do a better job than some of the outright cowboys they use and whose shortcomings they refuse to acknowledge.
5/5
TrustpilotMorris Homes Altrincham development, Egerton Park
I visited the Morris Homes sales office in Altrincham in relation to their Egerton Park development. The sales agent was extremely helpful and informative with great local knowledge as well. I look forward to the possibility or purchasing property from Morris Homes.
5/5
TrustpilotMy daughter is buying her first home…
My daughter is buying her first home and Tina at downing Gardens development has made the whole experience a pleasure.. she has explained and helped every step of the way Thank you tina
5/5
TrustpilotCurrently buying a plot on Upholland…
Currently buying a plot on Upholland Gardens. House build is in progress. Service from Pam and the sales team has been first class. Keeping us fully updated and providing advice. Keeping our minds at ease. Couldn’t ask for more really. Thank you
5/5
TrustpilotHannah the sales lady was very helpful…
Hannah the sales lady was very helpful and professional and her knowledge of the development was excellent. We hope the house sale goes through and we thank her for her help.
5/5
TrustpilotA good experience
I attended an appointment with Jan at Morris Homes Bromborough yesterday.This was to reserve a plot. I was given all the necessary information and my queries were answered adequately.Jan acted very professionally and I’m hoping any further dealings are as good.
5/5
TrustpilotHannah at Princes Meadow
Visited Princes Meadows today and reserved a property. Great customer service from Hannah really helpful approachable and friendly very good customer experience would highly recommend
1/5
TrustpilotExtremely poor support
Based on the willingness of the builder to appreciate the "real world" living experience of their designs, I certainly wouldn't recommend them to anyone I know. Additionally, the responsiveness to any snagging requests has been pretty slow and not a great experience - this takes into account the pandemic too.
5/5
TrustpilotGreat support and high-quality homes
We felt very well supported - everyone was helpful, competent and approachable. The Morris houses are of high standard and wonderful to live in.
1/5
TrustpilotNot a responding developer. Regret Regret Regret.
A developer claimed themselves with experience but not on list with NHOS. Just know how to get buyer money. Not responding. Not promising.
1/5
TrustpilotBecareful of the bully workman…
Becareful of the bully workman especially if ya a woman been bullied by a man in a morris work van for over a yr now informed the company but done nothing especially his drink driving
5/5
TrustpilotUpholland Gardens
Had our options meeting with Pam today who, as always, is always ready to help with any questions we have and offer any advice. Hopefully we will be moving into our new home just in time for Christmas.
5/5
TrustpilotEveryone we’ve met have been very…
Everyone we’ve met have been very supportive and helpful. They are cheerful friendly and approachable.
5/5
TrustpilotHoughton Grange
Nicky gave us a very informative tour of 4 of the new houses for sale at Houghton Grange. The houses are all beautifully designed and are finished to a high spec
5/5
TrustpilotNew build purchase enquiry
A very knowledgeable and friendly sales lady called Hannah. Nothing was too much trouble she talked us through all aspects of buying a new build. We did not feel any sales pressure at all. Enjoyable experience.
5/5
TrustpilotSmooth process from start to finish
Smooth process from start to finish, every detail taken care of, followed up regularly to check everything was going well. Great experience and so glad we bought a Morris home. All Morris Homes employees were so helpful and caring and made sure we were happy and stress free.
5/5
TrustpilotGreat service provided to us by Ruth
Great service provided to us by Ruth, great knowledge about the houses that she showed us today and even stayed behind after hours to talk us through everym Very grateful for her help and great customer service!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
