Every review we hold for the Hounslow office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat job of Abby Gooptu Renewals Manager
It has been a great pleasure to have Abby to manage my new tenancy. He was always very professional and I was very pleased by his efficiency, willingness to help and friendliness. All round I keep a very good impression regarding Sterling Ackroyd thanks to his great job.
Karim · 25 October 2018
★★★★★ 5/5
TrustpilotExcellent experience
Had some problems with the boiler so I contacted my property manager Clive Martin. He immediately arranged someone to come and fix it. Clive has always been professional and helpful, and answered all the questions quickly.
Chang · 22 February 2022
★★★★★ 1/5
TrustpilotQuick to take your money
Quick to take your money, but no interest in sticking to contractural obligations once the money is in their pocket.Unless you have access to a limitless pot of disposable cash I would avoid this company.
Jacob · 11 April 2022
★★★★★ 5/5
TrustpilotOur purchase through Kyle Moran …
Our purchase through Kyle Moran proceeded well and he was easy and straight forward to deal with
Dominique · 4 October 2017
Agent replied · 27 December 2024
Thanks for the feedback Dominique
★★★★★ 5/5
TrustpilotGreat Customer Service
The Stirling Ackroyd staff were very helpful and accommodating during my search for a flat to rent.
James · 23 September 2017
Agent replied · 27 December 2024
Thanks James, we love it when our customers are happy
★★★★★ 5/5
TrustpilotGreat experience
Great experience. Always helpful. They find nice buy to let properties for me and help me to build my business thanks to team and Bikar.
Gurpreet · 26 April 2023
★★★★★ 5/5
TrustpilotAlex Ripley and Liam Gaffey
Alex Ripley and Liam Gaffey handled our valuation very professionally. They were both well informed and we would look to instruct them when we come to listing our property.
D · 14 December 2022
★★★★★ 5/5
TrustpilotGreat communication with Service…
Great communication with Service Advisor and Lettings Manager. They were both helpful in sorting out my requirements (thanks)
RS · 31 October 2023
★★★★★ 5/5
TrustpilotWe are more than satisfied with our…
We are more than satisfied with our move in manager Victoria Aderibigbe prompt action and assistant throughout the whole process. Everything operated smoothly and professionally. Thank you so much!
Stephanie · 2 December 2022
★★★★★ 5/5
TrustpilotVery helpful and knowledgeable
Dan from head office registered me and sent over lots of property matches. Was very helpful got me booked in for a viewing and we made an offer that was accepted!
Jade · 14 September 2022
★★★★★ 5/5
TrustpilotGreat and Professional Service
We have always received a great service from James Banister over the past 5 - he has always been extremely professional, helpful, supportive and efficient when dealing with any queries or issues. Anya @ Pebworth Property Management
Anya · 25 November 2021
★★★★★ 5/5
TrustpilotThe team at Stirling Ackroyd were…
The team at Stirling Ackroyd were excellent during the purchase of my flat. They were professional and efficient throughout the process. I would not hesitate to recommend them to friends or colleagues in the future!
Andrew · 9 March 2022
★★★★★ 5/5
TrustpilotVery good service
Very good serviceStirling managed my tenancy for 3 years. The few times i called for help things were attended to on time. checking out when it was time to leave was seamless and smooth,
Johnthreeversesixteen · 23 April 2022
★★★★★ 1/5
TrustpilotThe skirt the line criminally negligent…
They skirt the line criminally negligent - without doubt the worst lettings agent I have ever experienced. They hire cheap contractor who do poor work and then charge very high fees to the landlord. I would avoid like the plague
Fraser · 16 April 2021
★★★★★ 5/5
TrustpilotBoth Richard and Alex have been very…
Both Richard and Alex have been very proactive, great understanding of the property market, very quick turnaround in terms of valuation in less than 24 hours.
Atul · 27 February 2023
★★★★★ 5/5
TrustpilotGreat service from Chris Bosonnet
Great service from Chris Bosonnet, would definitely recommend, and would certainly use again in the future. Seemed very knowledgeable about property in our area, certainly valued the property accurately.
Gerard · 12 November 2022
★★★★★ 5/5
TrustpilotHad a great conversation with Joel…
Had a great conversation with Joel today to understand options within the current market. He was extremely knowledgeable and will definitely be back in touch when I’m ready to move
Customer · 27 September 2022
★★★★★ 5/5
TrustpilotFantastic customer service
Fantastic customer service - nice to find an agent that genuinely cares about you! Thank you Stirling Ackroyd
Tom · 6 October 2023
★★★★★ 5/5
TrustpilotLettings
Great service from Richard , Letting my house quickly and made very easy , Thankyou so much
Sharon · 27 October 2023
★★★★★ 5/5
TrustpilotEllie K. very helpful
Very pleasant experience booking viewings with Ellie K - also provided lots of additional tips for first time homebuyers.
Tim · 7 September 2023
★★★★★ 5/5
TrustpilotHave been with Stirling Ackroyd for over 12 years
Have been with Stirling Ackroyd for years and am always amazed at how fast and efficient their service is. Jacqueline Birnie in particular always goes above and beyond!
Steve · 5 December 2022
★★★★★ 5/5
TrustpilotI called Stirling ackroyd to register…
I called Stirling ackroyd to register as I’m looking for a property and I got through to Ashley at head office. She was very helpful and efficient and answered all the questions I had. Great service.
Zahraa · 25 November 2021
★★★★★ 5/5
TrustpilotThe Mitcham branch
The Mitcham branch did a great job in the assistance of my property search. Taija especially, was really helpful and shared loads of knowledge. I would highly recommend to my family and friends in the future.
Nathania · 22 November 2021
★★★★★ 5/5
TrustpilotVery knowledgeable and professional
Spoke with Samuel Thompson regarding the rental of my 1 bedroom flat in Bow. He was very knowledgeable and professional. Thoroughly recommended.
Natasha · 30 May 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.