Every review we hold for the Hounslow office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotIf your heating or hot water goes out…
If your heating or hot water goes out over the weekend, there’s no way to get any support. There is no way to get ahold of Stirling Ackroyd. You will freeze, with no hot water until they decide to respond on Monday morning.
Pam · 19 October 2020
★★★★★ 5/5
TrustpilotSandra Holmes has been very helpful and…
Sandra Holmes has been very helpful and efficient during an initial inquiry about a property.
Marta · 16 January 2024
★★★★★ 5/5
TrustpilotJames Banister - Property Manager
James Banister is the property manager you wish you had running your own home. An absolute professional; polite, organised and knowledgeable. He is impressively proactive in dealing with property issues and superbly intuitive when dealing with tenants. In short - you shouldn't rent your property without him.
Claire · 8 April 2019
★★★★★ 5/5
TrustpilotAgency to look out for
After a dreadful experience with a previous agency, Jess at the Chiswick branch found me the most fabulous tenants. She said we'd all get on really well. And we did and still do. Jess has also checked in down the line to make sure that things were still okay. Lovely person and extremely professional, which makes a change. Always available if you need to query anything. Couldn't be more delighted.
Teresa · 26 July 2023
★★★★★ 5/5
TrustpilotWe have had fantastic service from day…
We have had fantastic service from day Spencer de Jonge from streatham branch have been in touch with every steps and had great communication through out our offer process. He have worked and communicated beyond his working hours and we really appreciate the effort he have put in our case. He has understood the time restrictions we had and supported as much as he can to fast track everything process.
Sugee · 23 July 2023
★★★★★ 5/5
TrustpilotWill and the team were fantastic
Will and the team were fantastic. Very helpful, quick to respond to all correspondence and professional throughout.
Lloyd · 11 July 2017
Agent replied · 27 December 2024
HI Lloyd, thank for taking the time to provide feedback, we appreciate it
★★★★★ 5/5
TrustpilotIftakhar Khan
Iftakhar KhanSenior Commercial & Land SurveyorStirling Ackroyd ShoreditchIftakhar is a very professional surveyor. He came to my shop property to discuss my requirements and made suggestions before actual work is done. This is my first time selling so I solely needed his advice.In the end and after long period of waiting, after his very supportive attitude, I sold my shop. Thank you very much Iftakhar.
Michelle · 22 November 2023
★★★★★ 5/5
TrustpilotI would recommend Stirling Ackroyd
Karina is always extremely helpful and available, it was a pleasure having her as our Property Manager. I would recommend Stirling Ackroyd. They always kept their word and were very supportive.
Bella · 22 September 2022
★★★★★ 5/5
TrustpilotI rented a property in Staines with…
I rented a property in Staines with Stirling Ackroyd and from start to finish found them extremely professional, helpful and friendly.
Nigel · 17 July 2024
Agent replied · 27 December 2024
Hi Nigel,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotThank you to Lawrence Coggins…
Thank you to Lawrence Coggins (Surveyor) and Sterling Ackroyd for a fantastic, customer focused service and a detailed survey.
Kit · 29 September 2023
★★★★★ 5/5
TrustpilotMoving in
My name is Mareen and I recently moved into my new place last week and with the help of Ryan Maher. Ryan made things so easy and stress free for me. He was very professional and helpful!
Mareen · 23 November 2021
★★★★★ 4/5
TrustpilotTaija and Chelsea delivered what they…
Taija and Chelsea delivered what they promised. We had a lot of viewings to let our property and managed to get a tenant that paid a good monthly fee. We were happy with the outcome. The one and only issue was the receipt of money. The tenants moved in on the Tuesday and we didn't receive the money until the following Monday. The timing of the tenants moving in and the receipt of money could have been handled a lot better.
Jacqueline · 31 July 2022
★★★★★ 5/5
TrustpilotInformative and Professional Service
Had a great call with Anushighan, who was very friendly and informative. Answered some of my queries and helped me along my way.
Shusangar · 7 June 2024
Agent replied · 27 December 2024
Dear Shusangar,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotAlpha gets five stars
Alpha was completely professional at all stages of purchase and proved himself to be an excellent go-between when dealing with the vendor. I’d recommend SA and Alpha in particular.
Doug · 16 November 2022
★★★★★ 5/5
TrustpilotRenewal letting of my property
Abhijit Gooptu (Abby) (56 Borough High Street office) did an excellent job regarding the renewal of my flat contacting me well in advance and managed to get a deal that suits me fine and must have worked well for the tenants too. I am very pleased the way Abby and of course Stirling Ackroyd as a whole worked on my behalf.Thank you very much.
Raul · 10 October 2017
Agent replied · 27 December 2024
Thanks Raul for taking the time to feed back on good service. Your comments have been passed to Abby
★★★★★ 5/5
TrustpilotAmazing Property Managers!
Arran Southern and his team are great property managers and I'm extremely pleased with their professionalism and expertise in this area. They make the landlord experience hassle free for all of us! Great team work!
Customer · 2 February 2022
★★★★★ 5/5
GoogleAn absolute pleasure to deal with Stirling Ackroyd Chiswick, in particular Dawn & Aggie. Thank you guys for all of your hard work and wish you all the best!
Av · 24 October 2022
★★★★★ 5/5
TrustpilotProfessional, prompt , personable- perfect!
I found Sufina and the team to be exactly what you need and want - prompt, thorough, and professional, also very polite and personable,
MS · 14 April 2023
★★★★★ 5/5
TrustpilotGreat customer service from Alex
Alex was very good on the phone , very informative and was quite easy to understand him. Great service , thanks Alex.
Lucian · 12 June 2023
★★★★★ 5/5
TrustpilotThank you Kieran for all your hard work! ⭐️⭐️⭐️⭐️⭐️
Kieran Hogan is possibly the most diplomatic estate agents I know, his local market knowledge is unrivaled and he should win awards for his patience which knows no bounds.Thank you Kieran for all your hard work!⭐️⭐️⭐️⭐️⭐️
Junayed · 22 November 2021
★★★★★ 5/5
TrustpilotExcellent service provided ,
Excellent service provided ,, the staff are very good and friendly. I will highly recommend Rino Russo for his excellent skills .
Roman · 7 June 2023
★★★★★ 5/5
TrustpilotStirling Ackroyd review
Searching for a home can be stressfull and difficul. Casini Bikram was very professional, caring and helpful and Top notch!
Nora · 2 August 2023
★★★★★ 5/5
TrustpilotEfficient service
Ellie has been very efficient and diligent in following through in following through in the valuation process of my property. Great service.
S · 3 June 2023
★★★★★ 5/5
TrustpilotHousing experience
Mr. Casini vikram is a very kind and down to earth individual. Even though I was being a little bit different he found a way to calm me down. By bringing me some really good options.This facility must be honoured to have a personel like Vikram because he is amazing.Now all I’ll be looking up too is the options he provided for me and I hope I get a place of my own😊
Abdul · 24 February 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.