Every review we hold for the Hounslow office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI highly recommend Kins at Red Roof Estate Agency.
Going through the process of renting can be a challenging one, but Kins professionalism and friendly aura makes it an easier process. Kins answered any questions I had going through the contract and ensured I was taken care of after moving in as well.
Kins also handles any issues in the property urgently. I noticed my chair needed to be replaced upon my moving in and I contacted her the same day and the chair was ordered and delivered to my room in 3 days.
Iyesha · 28 May 2025
Agent replied · 9 August 2025
Thank you for kind response glad to hear you are happy in your new home.
★★★★★ 5/5
GoogleNeeded to rent a room within a short timeframe and Kins & the team helped me find an ideal place. The process was extremely seamless. The House is clean and modern. Any issues are quickly resolved as they are always available via WhatsApp. Big thanks to everyone and highly recommend
Mandar · 11 October 2025
Agent replied · 10 November 2025
Thank you for your lovely feedback! We’re so pleased we could help you find the right place so quickly. It’s great to hear you’re happy with the house and that the process felt seamless. The team will be delighted to know their support and availability made things easier for you. We really appreciate your recommendation!
★★★★★ 5/5
GoogleI was completely impressed with their professionalism and customer service. The management of my property always been 5 ⭐. Any issues or problems are handled with a lot of care and respect. I would highly recommend Red Roof estate agents to everyone.
Parm · 11 October 2025
Agent replied · 10 November 2025
Thank you so much for your wonderful feedback! We’re delighted to hear that you’ve been impressed with our professionalism and customer service. Managing properties with care and respect is something we take pride in, so it’s great to know that has come through in your experience. Your recommendation means a lot to us!
★★★★★ 5/5
GoogleBig Thanks to Kim and her Team for helping me to get new place quickly ! And want to note everything was done properly and professionally. As well thanks for sorting out any issues in a week. Would recommend this agency as so care about tentant and landlord and are quick to react and reliable!
Veruteee · 24 May 2025
Agent replied · 27 July 2025
Thank you so much for your kind words! We're thrilled to hear you had a smooth and positive experience with our team.
It's our goal to provide prompt, professional service while making sure both tenants and landlords are well looked after.
★★★★★ 5/5
GoogleThe team at Red Roof were soo helpful and reliable. They did all the hard work for me and really helped me find a perfect new place. The rooms are clean, modern and well equipped. They kept me updated at every stage and made everything so smooth sailin. Their help is really appreciated after having such a difficult experience with my previous agents. Thank you soo much!
Sabina · 26 May 2025
★★★★★ 5/5
GoogleRed Roof Estate Agents made my rental experience seamless! Their team is knowledgeable, professional, and always willing to help. Highly recommend for landlords and tenants alike! Thank you again! You guys are the best!
Priyanka · 11 May 2025
Agent replied · 24 August 2025
Thank you Priyanka, it was great to work with you.
★★★★★ 5/5
GoogleKins and Sarj were very helpful to find this beautiful apartment, paper work and all formalities were very quick and efficient. We are Very happy with their services
Francis · 19 May 2025
Agent replied · 23 June 2025
Thank you very much for your kind feedback. We are delighted to hear that you were pleased with the service provided by our team. It was our pleasure to assist you.
★★★★★ 5/5
GoogleI am writing to express my sincere appreciation for the outstanding service provided by our letting agent, Kin. Kin has been exceptionally professional, responsive, and supportive. Her commitment to ensuring our comfort and satisfaction has been evident in every interaction. From promptly addressing maintenance issues to providing clear communication, Kin has consistently exceeded our expectations. Her dedication and genuine care have made our experience truly pleasant and hassle-free. I highly recommend Kin to anyone seeking a reliable and exemplary letting agent. Thank you, Kin, for your exceptional service.
Sundus · 26 July 2024
★★★★★ 5/5
GoogleThe team at Redroof Estate Agents made sure that everything was in place and ready for us to move smoothly . Highly recommended!
Samar · 17 May 2025
Agent replied · 9 June 2025
We're thrilled to hear that your move went smoothly and that our team at Redroof Estate Agents could assist in making the process seamless for you.
★★★★★ 5/5
GoogleI had such a great experience with at Red Roof. They were patient, professional, and really listened to what I was looking for. They guided me through every step of the process and made the whole search so much easier than I expected. I … More
Kaz · 11 October 2025
Agent replied · 10 November 2025
Thank you so much for your kind words! We’re so pleased to hear you had such a positive experience with Red Roof. Our team always strives to listen carefully, give honest advice, and make the process as smooth as possible, so it’s wonderful … More
★★★★★ 5/5
GoogleAlways an excellent customer experience , reliable , transparent and accessible . I would highly recommend Red Roof . A notable praise for kins who has always been professional, helpful , courteous and has always offered a speedy response to any questions i may have. Based upon my experience I would definitely recommend Red Roof and give them a worthy 5 star rating for their service.
Mohammed · 26 June 2024
★★★★★ 5/5
GoogleThe most sweetest people who got me a place sorted within a couple of days, made the process so easy as well as helping along the way and checking up on us. Would recommend to everyone!!!
Sarah · 11 October 2025
Agent replied · 10 November 2025
Thank you so much for your kind words! We’re delighted we could make the process quick and easy for you, and it means a lot to know you felt supported along the way. We truly appreciate your recommendation and wish you all the best in your new home!
★★★★★ 5/5
GoogleExtremely reliable agency. Highly recommended. Kins is a treasure. She was professional, understanding, and extremely helpful. She provides brilliant customer service. Completely changed the perspective I had about property agents. Definitely deserve 5 stars.
Sachithya · 23 December 2024
★★★★★ 5/5
GoogleOne of the best agents I’ve ever dealt with. Kins and the rest of the team have been nothing but helpful during the whole process!
Lekan · 11 October 2025
Agent replied · 10 November 2025
Thank you so much for your lovely feedback! We’re delighted to hear that Kins and the team made the whole process such a positive experience for you. We always aim to be as helpful and supportive as possible, and it means a lot to know we’ve achieved that.
★★★★★ 5/5
GoogleI've had a smooth and professional experience renting through Redroof. Communication was clear, and any issues were handled promptly. Overall, a reliable and straightforward agency to deal with.
Kenton · 9 July 2025
Agent replied · 10 November 2025
Thank you for sharing your experience! We're delighted to hear that renting through Redroof felt smooth and professional, and that our communication and support met your expectations. Providing a reliable and straightforward service is … More
★★★★★ 5/5
GoogleI had a positive experience with red roof agents.Their customer service is excellent, they are polite, approachable, and always ready to help. Whenever I had a concern or complaint, they paid attention and made sure it was addressed … More
Tilby · 11 October 2025
★★★★★ 5/5
GoogleMy experience with this team was really awesome as they try to facilitate process of renting or buying properties,especially the agent Kins is really supportive and professional.
Mojtaba · 26 July 2024
★★★★★ 5/5
GoogleFantastic and professional Service by Mr.Amit .He is a star , from start to end he helped me about the house and did check weather everything is alright after we started staying.
A big thank to Amit and team for his excellent service.
Will definitely tell my friends about his service.
Would highly recommend Amit and Team.
Menino · 24 March 2022
★★★★★ 5/5
GoogleFrom start to finish Amit was a star. He talked us through what we had to do, helped us with the right contacts for the household repairs and guided us towards some amazing tenants. Would highly recommend Amit and co, will be using them again in the future!
Munveer · 24 March 2022
★★★★★ 5/5
GoogleI would like to say that it’s the best team I have met and rented from. Best communication, really kind people, helping and understanding any little situation.
I do recommend them anywhere and anytime because they have such a customer service that you see it rarely nowadays. Thank you!
Wkrobita · 23 December 2024
★★★★★ 5/5
Google5* all the way. I approached the team following a glowing referral from a business partner, since I gave them our first property to market, I’ve now given them our portfolio to manage. With their huge database of active buyers and renters, our properties are rented within a week and to the very best tenants. It’s now been a year with Redroof and it’s been smooth sailing all the way! Keep up the fantastic work
Harsh · 24 March 2023
★★★★★ 5/5
Googlevery good and reliable estate agent.Highly recommended.
Smriti · 26 July 2024
★★★★★ 5/5
GoogleBrilliant communication throughout with exceptional quality rooms.
Jetinder · 23 March 2024
★★★★★ 5/5
GoogleVery professional service. I rented a studio through them. Great communication throughout
Prabhjot · 25 October 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
