Hamptons Chiswick Sales reviews in Hounslow

★★★★★ 5/5

Google

Justin Cleverly was incredibly helpful in our house purchase and exceedingly patient given the length and complications regarding our mortgage and offer. Nothing was too much trouble and he kept us well informed throughout the process and was also brilliant at chasing both sets of solicitors to ensure we completed with our deadlines.

Benedict · 26 October 2022

★★★★★ 5/5

Google

We had a wonderful experience with Malaz Marhoum. Since the beginning she was prompt to help us, specially we being abroad the whole time, she managed to arrange a FaceTime visit to the flat. Always ready to help, she was lovely through the whole process.

Eduardo · 23 August 2025

★★★★★ 5/5

Trustpilot

Made Moving Easy from Start to Finish

We recently worked with the Hamptons Earlsfield team to rent a house and I couldn't recommend them enough. Our agent Vita was extremely professional from start to finish, from responding promptly to emails and helping us patiently through the whole process. On moving house we met the rest of the team in the Earlsfield office and they were all so helpful in ensuring our move was as stress free as possible. I would reccomend the Hamptons team to anyone.

Elena · 20 April 2023

★★★★★ 1/5

Trustpilot

Extremely disappointing experience with Hamptons at Whyteleafe House

I rented my property through them and remained in contact throughout my tenancy, including during a prolonged and serious noise issue from a neighbouring flat. Despite repeated complaints over many months, communication was largely limited to messages being passed back and forth, with no clear ownership or meaningful resolution.

A · 27 April 2026

★★★★★ 5/5

Trustpilot

Brilliant service from Hamptons Godalming

I’ve just exchanged on a property and can thoroughly recommend Hamptons Godalming. Ross and Pippa were brilliant at managing viewings, responding to questions, and giving me regular updates. The team at Godalming were always available on the phone and were quick to respond giving me reassurance as a first time buyer that all the right things were happening at the right times.

Olivia · 6 May 2021

★★★★★ 1/5

Trustpilot

Hamptons consistently overcharges for…

Hamptons consistently overcharges for repairs when they manage your property.I have been a client of Hamptons for 3 years so I have had the opportunity to observe the pattern of behaviours when it comes to overcharging on various occasions. I have been into properties for over 10 years and use to do everything myself, so I know what things cost.When Hamptons send their plumber, it will cost you twice what a normal plumber will charge. For their roofer it is between 4 and 10 times the normal price. For me, the final straw was when they quoted me for 3 sashes windows that needed to be replaced. Not the whole frame, just the bottom sashes. Their quote came up to, all included, £ 12’089. I was so shocked by this price that I have asked my neighbour, who has similar job done to their window, for recommendation. Their tradesman quoted me, all included, £ 1920, for the same exact job. That is more than £ 10K overcharged!Hamptons regularly let dishonest tradesmen overcharged their clients because once the quote is higher than £ 1800, Hamptons can charge an extra 10% to “manage” the quote. That is on top of the 4% a month that I was already paying for management. In this example of the sashes that needed replacement, it would have generated over £1K net profit, directly in Hamptons pocket. I found it truly shocking. Obviously, I have terminated my contract with Hamptons as I don’t like to be taken for a ride. I just believe other people need to be aware of their practice.

Lili · 9 March 2023

★★★★★ 4/5

Google

Thomas Knapp, Lettings Negotiator, Chiswick - we recently viewed some some properties to let in Chiswick with Thomas Knapp. He was very customer focused and it was a pleasant change to have a lettings negotiator who stops to listen to our needs and who is not doing the hard sell on us. Tom was very polite and went the extra mile. He was proactive and would call us up regularly.

Mohana · 27 October 2017

★★★★★ 5/5

Trustpilot

I would like to add more than 5 stars…

I would like to add more than 5 stars for Hanna Hornstein, a kind person is always available. With Hanna if I have a problem with my apartment, she always manages to solve it and find the solution. I've never met people like that and I'm happy for that it's right to write it. Thanks Hanna for everything

Valentina · 23 July 2024

★★★★★ 5/5

Trustpilot

Hamptons - 5 Stars!

Paul and the team at Hamptons are truly fantastic, particularly Jocelyn who is the Property Manager for my properties. If there was an option for 6 stars then they would get it. They have taken all of the stress out of letting out my flat as a first time landlord. The whole process has been incredibly clear throughout and the team are incredibly knowledgeable regarding all of the obligatory rules and regulations. Nothing is too much for them. I am incredibly happy with the service provided by Paul and his team and could not recommend them more highly.

David · 22 February 2023

★★★★★ 1/5

Trustpilot

horrible 5 year…

We have had a horrible 5 year experience of Hamptons. Moving to another agency, thankfully!They are awful. Treat renters terribly, as if you are lucky they allow you to stay in their placesI would not recommend them to my worst enemy!They initially tried to move us into a house that had not even been cleaned! Things went downhill from there!

Martin · 15 June 2024

★★★★★ 5/5

Trustpilot

Very Professional

We have worked with Hamptons, for many years and can say that without question they are a very professional company. Property Manager Harjeet Kaur is extremely helpful and has an excellent understanding of the relationships between Landlords, tenants and contractors suppyling services. It can be very difficult to keep eveyone happy at the same time, and this is made very much easier by Harjeets communication and attention to detail. We highly recommend Hamptons, Harjeet and the team.

NS · 22 May 2023

★★★★★ 5/5

Google

Laura Suliman was a very good help to us. She is very thoughtful and is always willing and available to help, as well as very good at communicating. It was a pleasure to work with her and with Hamptons!

Linoel · 26 October 2023

★★★★★ 5/5

Trustpilot

First class service…

I've always found Mandy Dorta and the team exceptionally helpful and quick to act when needed. First class.

Simon · 27 November 2025

★★★★★ 5/5

Trustpilot

Great experience with Hamptons

Firstly, quick response and assistance from Morgan to view the property was great. He helped us with timely updates and lady who supported in his absence was equally good. Then our experience with Property Manager Lucy has been excellent in fixing services issues we had when we moved in. I should not be missing out on 'Just Move In' team who helped setup necessary services for home. I am glad I found Hamptons and will come back to Hamptons for my future needs.

Ram · 6 February 2023

★★★★★ 5/5

Trustpilot

Max Barnes is always so responsive and responsible

Max Barnes is always so responsive and responsible - I never have to ask twice. Really appreciate all the support and care taken - specially as we live outside UK. It is very reassuring to know that Max and Hamptons takes such good care. We replaced a faulty oven and the coordination with the tenant was perfect. Thank you Max

Lisa · 4 June 2024

★★★★★ 5/5

Trustpilot

Trevor Scott

Trevor is the best Property Manager I have been allocated.Trevor is courteous, honest, reliable, organised and efficient. He has always been readily available by phone and email and he takes responsibility for work allocated to him, even following up on my decisions when necessary and liaising with other parties on my behalf.Thank you for all your help and best wishes.

Aanal · 28 May 2024

★★★★★ 5/5

Trustpilot

Top notch property manager

I would like to thank Hamptons team who took great care and excellent service of my property at Roehampton House since 2014-2022. Since then, I have gone through a couple of property managers which were all great but I would like to give a shout out to Minneaux Schandorf, the current property manager at Roehampton House whom we are very privilege to have known. We have not met personally but his service is above and beyond expectations. He has accorded me and my family with so much help and guidance during our move/transition. He seems like a very selfless person and needless to say, excellent in his job. With people like Minneaux and his team by your side , you will be in good hands either as tenant or landlord. Once again, thank you very much for such great service. Cheers!Stephanie AlbertoProperty owner

Stephanie · 5 January 2023

★★★★★ 5/5

Trustpilot

We rented a property through Hamptons…

We rented a property through Hamptons who provided an exceptional service. When our landlord decided to sell the property, Hamptons went out of their way to find another property for us. I would particularly like to mention Sophie Winterson who managed to balance being professional along with patience, understanding and kindness. She went out of her way to ensure there was a smooth transition between houses, liaising with our old landlord and our new landlord - Sophie did this with positivity and cheerfulness. I cannot recommend Sophie, and the whole team at Hamptons, highly enough.

Sue · 19 December 2022

★★★★★ 4/5

Trustpilot

We would be very happy to recommend…

We would be very happy to recommend Hamptons in Newbury to anyone looking to sell their property. The whole team have been a pleasure to deal with, in particular Kate who finally got us over the line to exchange. Every step of the process from valuation to viewings, we found the communication from everyone to be friendly & informative. We are thrilled with the outcome & really are very grateful for all their efforts in getting our home sold.

Emily · 14 January 2023

★★★★★ 5/5

Trustpilot

Feedback on Hanna Horstein, property manager

Hanna has been an excellent property manager, coupling her keen attitude to care for others along with a problem-solving attitude that always leads to swift action. I’ve been liaising with Hanna for the last year or so and have had quite a few issues at my flat, which Hanna responded to very quickly and resolved effectively. She takes the time to listen to the issues, suggests any quick resolution based on her experience of similar issues and when it’s not in her hands, she escalates the issues appropriately. I also appreciate that she keeps me in the loop on the various steps when arranging any repairs and also takes the time to sympathise with the situation. It’s been evident that Hanna cares for the tenants and acts as their representative when speaking to landlords - an example of this was when she negotiated a compensation for me in response to some of the persistent issues at my flat.

Nishat · 23 November 2022

★★★★★ 5/5

Google

I have been a client of Hamptons Chiswick for many years now. They have been exemplory in all ways both the sales team (Holly Currie) and also in particular their property managers (Alex Ferrin). Alex has been tirelessly professional about all matters that have come up over the years. He is patient and very efficient and this makes running of our property rental seemless. THANK YOU!

Vicky · 27 October 2018

★★★★★ 1/5

Trustpilot

Offer accepted, paid deposit, then chose a higher offer on day of contract signing

We placed an offer for a property, which was accepted by the landlord and a holding deposit was paid.

James · 16 March 2026

★★★★★ 5/5

Trustpilot

Experience of Hamptons Property Management

This is our first time renting with Hamptons. Charlotte Brown, Senior Property Manager is our contact for the house. In a nutshell Charlotte is fab. She always responds promptly to all of our questions and queries and keeps us up to date with communications from the property owners and companies completing work. Keep doing what you are doing Charlotte Janice Mackenzie

Janice · 7 April 2024

★★★★★ 5/5

Trustpilot

Charlie Fleetwood great!

My property manager Charlie Fleetwood is very supportive. She consistently demonstrated a high level of professionalism, efficiency, and dedication in addressing any concerns or issues that arise. Whenever I have reached out for assistance, she has been incredibly quick to respond and has always gone above and beyond to ensure that everything is promptly resolved to my satisfaction. Thank you!

Jiayin · 25 April 2024