5/5
TrustpilotMy experience with Hamptons has been…
My experience with Hamptons has been with property management and my property manager has been Selen. She is efficient, prompt and always has the best interest of the landlord.
Trusted Agent profile · Hounslow
Hamptons Chiswick Sales reviews in Hounslow
★★★★★
1,551 reviews across 2 platforms
48 Turnham Green Terrace, London, W4 1QP, Hounslow, W4 1QP
Part of Hamptons, see every office.
Hamptons's office in Hounslow, at 48 Turnham Green Terrace, is rated 4.3 out of 5 across 1,551 reviews on two platforms, including 128 Google reviews rated 4.8.
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Reviews
Every review we hold for the Hounslow office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotJulian Powell
Julian Powell, who manages my flat in Clerkenwell, has done a superb job, especially in arranging a speedy clean between tenancies. I am very grateful for all his help and efficiency.
Agent replied · 26 October 2024
We are delighted to hear Julian has had such a positive impact on your experience with us and we look forward to sharing your feedback with him.
1/5
GoogleVery uninterested in meeting the needs of all customers. Pretentious attitude towards desirable demographic areas.The service offered is very biased and looks only to meet the needs of the middle class. surprisingly disappointing professional service.
Agent replied · 25 October 2024
Hi Wendy, thank you for taking your time to leave us your feedback. I am really sorry to hear about your experience. Please do not hesitate to contact our customer care department should you wish to pursue this matter: customercare@hamptons-int.com.
5/5
TrustpilotPatryk has given outstanding service…
Patryk has given outstanding service since he came into the job.It is a delight to have a comptent person to go to when things go wrong.Much better service than previously.
1/5
TrustpilotWe were repeatedly promised things by …
We were repeatedly promised things by the agent but as soon as we moved in (after first stressing us someone else was interested in the property) he pretended like what he has said never happened. Check the inventory report thuroughly as well as they had left things out. They use all the games in the book and make sure you get everything you are discussing in writing!
2/5
TrustpilotPoor service with change of tenants
Poor service with change of tenants. The person responsible did not coorodinate with the person who wrote the inventory report.
Agent replied · 26 October 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
5/5
TrustpilotBest experience
Yoanna helped me to find the right apartment in Bath, she is very helpful and professional.She tries her best to ensure you have the best and easiest experience to find your new home.Definitely would recommend her and The Hamptons if you are looking for a new place in Bath or Bristol.
5/5
TrustpilotHamptons Chiswick
Laylee, Emily & Justin have been fantastic in completing the sale of our property in Chiswick. It is rare to find an agent who actually believes they are selling a property and need to be informed entirely about what they are selling. All three were exemplary and got us a great price for our property. Highly recommended.
5/5
TrustpilotReview April Hamptons
April at Hamptons has been very helpful and prompt in responding to my queries. She is a great property manager and it is a pleasure to work with her!
1/5
TrustpilotHamptons Whetstone AVOID
Hamptons Whetstone branch never showed for the viewing as arranged. I'll be buying my property through someone else.
5/5
TrustpilotDane had gone above and beyond both…
Dane had gone above and beyond both with we bough a property and during our current sale. Thoroughly recommend Hamptons!
5/5
TrustpilotDOWNSIZING
I was given a very personal experience nothing was too much trouble and I felt Fiona and her colleagues did everything they could to help me purchase and settle into my new home .
5/5
TrustpilotAt last a good estate agent Pippa Kilby-Hamptons Godalming
I viewed a property recently in Godalming and it was really refreshing to have an agent (Pippa Kilby - Hamptons Godalming ) who absolutely knew what she was doing, had researched the property and had answers to all my questions. Unfortunately it is rare to find someone like this these days.
5/5
TrustpilotVery good experience overall
I rented with Hamptons for 4 years in West Hampstead. Our property manager (Holly) was always helpful and responsive and any small issues with the flat were sorted out fast. Moving out was also smooth and we got our deposit back without hassle. Very good experience overall
5/5
GoogleI got in contact with agent Raymond Ekhator, and was really pleased with the service. Attentive to the details of what I was looking for and easy to reach when necessary.
Agent replied · 25 October 2024
Thank you for leaving us a review. Customer service is very important to us and we are delighted to hear Raymond was attentive and responsive throughout your experience with us. Thank you again, we look forward to sharing your review with Raymond and the team!
5/5
TrustpilotHamptons has been responsive to my circumstances…
Hamptons has been responsive to my requests and supportive to issues and changes. They have actioned necessary works quickly and provided follow-up. Friendly and polite staff.
5/5
TrustpilotAppliance repair
Recently my washing machine tripped the whole flat’s electrics. First thing Monday morning an appliance specialist was sent to the house to have a look and resolved the problem. Petrina ensured the specialist visited promptly and followed up what would happen if it couldn’t be fixed.
5/5
GoogleExcellent services from Charlie and Ben for renting the property, they were always available to answer any questions and help, highly recommend Hamptons.
Agent replied · 25 October 2024
Thank you for leaving us a review Jennifer. We are delighted to hear Charlie and Ben were so helpful throughout your experience with us. Thank you again.
5/5
TrustpilotAmazing Service Stratford Upon Avon Branch
We have been letting our property through Hamptons in Stratford Upon Avon for 19 months. We recently had new tenant and the change over was only 4 days. We needed essential works completed before new tenant arrived. We was on holiday and Olivia (Lettings Negotiator) was amazing supplying and coordinating contractors to complete the works within 48 hrs! Amazing service.
5/5
Trustpilotgood service, conscientiouse, they do what they say
Hamptons are a good agency. They are reliable and helpful and will manage your apartment well, taking care of problems and keeping you informed.
4/5
TrustpilotHigh quality property managers- its…
High quality property managers- it's the people and individual property managers that make the different and Hampton's have a higher standard as personified by Patryk Lehmann
1/5
TrustpilotNo hot water
Its been a week with no hot water in one of their rental properties and they are not doing anything about it!
Agent replied · 26 October 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
5/5
TrustpilotTrusted service
Hamptons have been acting as lettings agent for us for 4 years now. The service has always been very responsive and they were able to let the property initially in a very short period of time. We can only strongly recommend them if you are looking for an agent to let a property out for you.
5/5
TrustpilotA tenant looked after by Hamptons
I am a tenant of a property looked after by Hamptons. We started a new lease in May and have been dealing with Rebecca. They have been professional, helpful and have speedily resolved any issues we had. I am happy to add my recommendation and thanks.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Hamptons Chiswick Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hounslow.
