Hamptons Chiswick Sales reviews in Hounslow

★★★★★ 5/5

Trustpilot

Honest, professional, responsive...

I cannot recommend Hamptons in Godalming highly enough. The whole team were honest, professional, responsive and helpful throughout our transaction. We had a couple of transactions fall through (no fault of Hamptons) and we were supported all the way through that and our eventual success. Jason Harvey in particular went the extra mile at every turn, but the same ethos was displayed by the whole team. We would recommend Hamptons in Godalming without any caveat or hesitation.

Will · 1 July 2021

★★★★★ 5/5

Google

The team at Hampton's don't mess about - from the viewing, to acceptance, and handling all the paperwork took no time at all, and their use of modern online digital document signing meant that it was a breeze to agree the let and arrange everything. Raymond (Ekhator) was superb - very easy to work with, and very thorough, and clearly working for the best possible arrangement for both parties in the rental agreement. Easy to deal with and a good result - would recommend.

Mark · 26 October 2020

★★★★★ 5/5

Trustpilot

The current manger is quite new for us…

The current manger is quite new for us as he took over the roll of our previous manager who is on maternity leave. Daniel Johnson our new manager has been diligent and response quickly to any enquire we may have. As keep us well informed of any outstanding work or maintenance needed. We have be happy with his service.

Larry · 2 August 2023

★★★★★ 1/5

Trustpilot

A comedy of errors that ceased to be funny

This review is specific to the Marlow office. I wanted to pay a little more for what I hoped would be a good, respectful service. It was anything but. After £'000s lost due to a long list of negligence, and hearing similar stories (too late) from others in a similar position - I'm extremely pleased to have walked away from them. Every function is either outsourced or managed by different depts - so one hand doesn't know what the other is doing. Just in 2019, I can count up emails from 20 different people at Hamptons about the same property.It's therefore difficult for them to notice issues let alone resolve them, despite paying for a fully managed service. My tenants paid in 6 month blocks upfront, but each month they'd post letters saying it was overdue. They missed major issues during their property visits - including furniture being totally shredded, nicotine stains and carpet burns from smoking (non-smoking property), and negligence of the garden leading to whole sections dying. They were then negligent after the tenants left, and took so long to take any action (people starting things then going on holiday, not responding to emails, no updates) that I had to take matters into my own hands and bring in my own team to manage it all for me and get the property back onto the market. I don't know what reputation they're riding on, but it's definitely gone. They had many many chances to step up and do their job, but they failed at every step.

Lisa · 22 October 2020

★★★★★ 5/5

Trustpilot

A happy six years

Over the past six years of my tenancy, I have been perfectly looked after by Melanie Hudson,when any problems have arisen she has dealt with them swiftly and efficiently and in a very kind and friendly way,so that it has always been a pleasure talking to her,

Guest · 1 May 2024

★★★★★ 1/5

Trustpilot

Hamptons Sevenoaks Terrible

Hamptons Sevenoaks Greeted with great enthusiasm and absolute guarantee off a corporate company letting, loads off clients on their books, property would rent easily, well that’s great news was impressed, which is exactly why I placed my property with them. However after I signed on the dotted line that all changed. They basically put it in Rightmove and that was it, We had to do our own checks as to affordability and truthful disclosure. They where confrontational when given the facts, they even left my property unlocked after a viewing! The list goes on but .....fortunately signed a four week contract and by the first week gave my two weeks notice. I do not in any area recommend Hamptons. Wasted my time and energy.

Diane · 6 October 2020

★★★★★ 5/5

Google

We had an amazing experience with the Hamptons Chiswick office! Thomas Yates was super efficient, helpful and professional throughout every stage of the rental process!PositiveResponsiveness, Quality, Professionalism

Amy · 26 October 2021

★★★★★ 5/5

Trustpilot

Hamptons is the agency managing the property we are currently renting

Hamptons is the agency managing the property that we are currently renting. We are very happy with their service since before moving in. Our property manager Daniel Johnson in Harpenden has provided us with a very good service and high professionalism throughout our tenancy. Highly recommended.

Andres · 15 May 2024

★★★★★ 5/5

Trustpilot

Jocelyn is fantastic

Jocelyn is fantastic . She responds quickly to emails and always on the ball! Great service

Jolene · 22 February 2023

★★★★★ 4/5

Trustpilot

Helpful property manager

We hadn’t been landlords before but Gemma made it easy to deal with any situations that came up

Matthew · 14 December 2022

★★★★★ 5/5

Trustpilot

Great work from Hamptons property…

Great work from Hamptons property management team when we reported a faulty shower. Melanie was excellent and got the problem resolved very efficiently.

John · 18 May 2022

★★★★★ 5/5

Trustpilot

Hamptons - Ellie Masters

We recommend Ellie Masters at Hamptons Int.She is very responsive, reactive and handles the problems with diligence and efficiency.

Philippe · 3 November 2022

★★★★★ 5/5

Trustpilot

I have always had excellent dealings…

I have always had excellent dealings with the Hampton's Letting team. Recently Ashley O'Dea has been a great help with her advice, prompt action and efficiency.

Mrs · 10 December 2021

★★★★★ 5/5

Trustpilot

Excellent service, above and beyond.

The team at Hamptons have been fantastic in helping to secure new tenants during a particularly challenging time. They were always charming, professional and efficient, their response was rapid, and their attention to detail first class. Sophie Winterson proved herself to be both pro-active and resilient, despite the unique difficulties provided Covid-19, particularly with regards to viewings. Unfortunately, due to no fault of the agents, the first deal did not proceed, but Sophie responded as soon as was practically possible and soon found us a suitable replacement. The service was above and beyond what was expected, from the most minute detail to more significant concerns. Robert Baird also demonstrated a reassuring and pragmatic approach to make sure the property was handed over successfully. I cannot recommend them highly enough.

Debbie · 6 September 2020

★★★★★ 1/5

Trustpilot

If I could give 0 stars I would

Won’t name the individuals but the property management team were truly awful. Not worth my time going into detail but would just avoid Hamptons at all costs.

James · 14 July 2023

★★★★★ 5/5

Trustpilot

David Whiting was super helpful in…

David Whiting was super helpful in getting us setup at our new property and his management was superb.

Chris · 14 November 2022

★★★★★ 5/5

Trustpilot

I bought my home through Hamptons…

I bought my home through Hamptons Godalming and was particularly impressed by Pippa Kilby who was kind and sensitive while showing me around the property. She gave me space and time.And the sale was handled by Ross Bounds who was approachable and available and helped me a lot as I have never bought a house on my own before. He was patient and reassuring. I was very impressed with Hamptons Gpdalming.

Marian · 10 April 2022

★★★★★ 5/5

Trustpilot

Just rented the house from Hamptons and…

Just rented the house from Hamptons and have some problems with a heating.Rebecca was very helpful and solved the problem very fast . Excellent service!

Anastassia · 10 December 2021

★★★★★ 5/5

Trustpilot

The problem with letting agents is...…

The problem with letting agents is that they are very varied ranging from the bureaucratic to the creative, from those who think that their process is more important than their clients' needs. Happily Nick scores 10/10 as an enthusiastic, empathetic and effective agent. Highly recommended.

KO · 1 May 2024

★★★★★ 5/5

Trustpilot

Amy Goldstein has been incredibly…

Amy Goldstein has been incredibly supportive as our Property Manager, super responsive, polite and helpful. Highly recommend.

Stephanie · 15 November 2022

★★★★★ 5/5

Trustpilot

Gold Standard

Gold Standard! Excellent people, excellent service. Special shout out to Melanie H. for being absolutely fabulous.

Leo · 20 December 2022

★★★★★ 1/5

Trustpilot

Useless

Tried to sell my property with them, left my phone number and email address, Got never contacted, but keep getting advertisement emails from them. If you don’t have a high end property to sell, don’t bother, they won’t get back to you (thumbs down)

Axel · 31 March 2021

★★★★★ 5/5

Trustpilot

Highly professional

In our experience, the Amersham team are the most professional, diligent and reassuring people we could wish to have dealt with.Their calm, consistent commitment seemed in stark contrast to some other agencies in the area.I'm sure we couldn't have been better looked after through many delays and frustrations arising from our sale caused by others. I recommend without hesitation.

Peter · 24 May 2023

★★★★★ 1/5

Trustpilot

Have water issues and nobody can help…

Have water issues and nobody can help me at Hamptons over the weekend. Will have to go without water now over the weekend. This is not the first time Hamptons we’re absolutely useless at doing their job!!!

Conrd · 7 May 2022