5/5
Hamptons Bath
The staff at Bath rental management are always efficient, helpful and friendly and Melanie Hudson is always on top of the job, as is Matt Crayman. Great practical help and advice.

Trusted Agent profile · Hounslow
★★★★★
1,575 reviews across 2 platforms
48 Turnham Green Terrace, London, W4 1QP, Hounslow, W4 1QP
Part of Hamptons, see every office.
Hamptons's office in Hounslow, at 48 Turnham Green Terrace, is rated 4.3 out of 5 across 1,575 reviews on two platforms, including 147 Google reviews rated 4.8.
Every review we hold for the Hounslow office, from every platform, shown as written. First names only.
5/5
Hamptons Bath
The staff at Bath rental management are always efficient, helpful and friendly and Melanie Hudson is always on top of the job, as is Matt Crayman. Great practical help and advice.
5/5
Hamptons Godalming, Jason Harvey and Pippa Kilby
I would thoroughly recommend the team at Hamptons Godalming. As a seller, they did a fantastic job of marketing and selling my house in Godalming , and as a buyer the took the stress out of securing our next home. A special mention goes to Jason Harvey, a commensurate professional who guided me through the process, navigating all obstacles with ease and maintain excellent relations between the parties, and also to Pippa Kilby, a brilliant marketer and perhaps the only person I would want to conduct views if I were to sell again. They are both real assets to Hamptons and I would have no hesitation in recommending them.
5/5
House Sale - Hamptons Godalming
We recently sold our house using our local Hamptons branch in Godalming. Having bought the house through them we were happy with their service that time so it seemed sensible to use them for the sale. We were not disappointed, Jake did the initial appraisal and certainly knows and understands the local market. We had a viewings day booked in with the team enthusiastically conducting the tours, from that we received two offers (one at and one just below asking price). Ross Bounds did some sterling work helping bringing the offer to completion in just 10 weeks. Excellent all round, highly recommended.
5/5
We have used Hamptons Rickmansworth for…
We have used Hamptons Rickmansworth for several years now to manage our rental property. Rebecca Duxbury, property manager, has not only been extremely professional and efficient but an absolute pleasure to work with. I cannot recommend Rebecca and the Rickmansworth rental team highly enough.
5/5
Hamptons Letting Agents in Bath.
The team in the Bath office have provided us with great service over the years. They always find reliable tenants and respond to any issues quickly, keeping us as landlords, and the tenants happy.Thanks to Mel and Matt.
4/5
Didn't get offer taken, but very helpful
Claire was excellent in managing our relationship with the landlord. Despite us not having our offer accepted, I really appreciated the responsiveness she showed towards us and would definitely rely on her to manage a relationship in the future.
1/5
Return of deposit on rental property held by Hamptons.
Hamptons insisted on quick payment of deposit on a short term let before we moved in. They received it from us two hours after asking for it.
5/5
Honey Starling - Hamptons Twickenham
Thoroughly recommend the Hamptons Twickenham team and especially Honey Starling who helped navigate me through my purchase and kept everything in motion and was excellent at keeping me informed at every step. Thank you Honey and the team!
5/5
Brilliant - from start to finish
Whilst in the main we dealt with one person (Justin Partt) the whole support team were a pleasure to deal with. Clearly all were aware of our property and therefore, able to deal with questions as they arose. Attention to detail, great advice and support, what more could you want
5/5
Great customer service, Jess and Liz were particularly friendly and helpful, would definitely recommend
Thank you for your review. Customer service is very important to us and we are thrilled to hear the team provided you with a 5* service, particularly Jess and Liz. We take great pride in our people and look forward to sharing your review with the team. Thank you again!
5/5
Great
Melanie is great communication and very good to work with
5/5
Perfect Service with a Smile !
Having sold 3 properties in 5 years I have dealt with many Estate Agents. I can confirm that John Carini, at Hamptons in Harpenden rates above and beyond all others.He is honest, reliable, always happy to help and support. His knowledge, experience and real passion for what he does is like a breath of fresh air ! John thank you for making our sale a stress free and smooth one !
5/5
Been dealing with Jennifer Powell at…
Been dealing with Jennifer Powell at hamptons got a few months plus now and I can say she is good at what she does.Always there and when problems arise she deals with it promptly and gets the answer back ASAP.Dealing with jen everything just flows with no hassle I highly rate her and have got lots of time for her which makes me go above and beyond in everything I do for her which makes hamptons the best.Keep up the good work young lady
1/5
Unprofessional
Unprofessional. Had a viewing booked, no one turned up, been waiting in the rain for 20 min, no mobile phone provided and landline phone no one is picking up. Next day I’m getting a phone call with “I don’t care” attitude to book another viewing. Avoid.
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
1/5
Total Fraud
I recently moved out of Crawford Buildingand had a very frustrating experience with the property manager, Brooke, and the management company.
5/5
Lucy Desborough has managed our flat 9…
Lucy Desborough has managed our flat 9 35 Onslow Gdns very efficiently for a good many years and it has always been a pleasure to make contact with her and deal with management problems,Sadly we have to sell our flat but we are grateful to all those who have been involved at Hamptons over the years
5/5
Great property management!
I have been a tenant for just over a year now with Hamptons and the staff here have been nothing short of fantastic from day one. Patryk (my property manager) is very polite, friendly and approachable. He has been extremely helpful, very prompt in replying to emails and has never left me waiting. Great service, I hope it continues!
5/5
Great Performance
Hamptons Stratford upon Avon performed brilliantly, they did everything they said they would do very quickly to get our property to the market. Our contact was extremely enthusiastic, he had done his market reach before the initial viewing and valuation knowing exactly how to price the property to get the right price and a speedy sale.
Thank you for your feedback about our Stratford team, we are delighted to hear you had such a good experience and we look forward to making them aware of your review.
5/5
Head and shoulders above the others…
I have worked with Hamptons since 2014 and can honestly say that I've enjoyed every day. Before I began working with them I had worked with other letting agencies but none of them come close to the standard I have witnessed at first hand for over eight years.Hamptons are head and shoulders above the many other lettings agencies in the area - county actually. As is the property manager Jennifer Powell. She is excellent at dealing with landlords and tenants alike as well as trade professional like myself. I have never heard an ill word spoken about anyone at Hamptons or indeed Hamptons themselves and am extremely proud to represent them as an independent contractor.
5/5
Nicole Drackett has been great!
Nicole Drackett has been really helpful organising key replacements. She’s been quick to respond and chase suppliers when needed and Has been really friendly in her communication with us.
4/5
We have a number of properties managed…
We have a number of properties managed by Hamptons. David has been immensely helpful in terms of us being able to provide our tenants with a high level accommodation
5/5
Have been with Hamptons for 4 years now…
Have been with Hamptons for 4 years now and its been made incredibly easy because of David Whiting. All issues that come up are dealt with quickly and efficiently. I never have to worry about any works not getting done as I know he is chasing contractors and on hand to contact if I have any questions!
1/5
Hard to reach by phone
Hard to reach by phone, emails routinely ignored, and maintenance issues go unresolved for months. When problems are finally acknowledged, the response is slow and dismissive. Feels like tenants are treated as an afterthought.
5/5
Amazing agents
Amazing agents, I have mainly dealt with Hamptons Victoria and specifically with Danish Ashraf and it has been amazing so far.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Hamptons Chiswick Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hounslow.