Every review we hold for the Hounslow office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotI would strongly caution anyone against…
I would strongly caution anyone against using Foxtons when purchasing a property. Our experience was deeply disappointing and handled with a complete lack of professionalism, integrity and basic transparency.
Alexandra · 21 April 2026
★★★★★ 5/5
TrustpilotI had a wonderful experience with…
I had a wonderful experience with Foxtons, they helped me to take my first private rented apartment when I needed them the most. I was short on some requirements however they helped me to pass the checks and get the apartment I desired.
Noman · 20 December 2025
★★★★★ 5/5
TrustpilotGreat professionals
Great professionals. easy to work with.
Joao · 23 September 2026
★★★★★ 1/5
TrustpilotUnprofessional Service
Had awful experience with Foxtons to sell my property value at £400k then say at £375k will be a fast sell.
Ali · 20 May 2026
★★★★★ 5/5
TrustpilotThank you Foxtons & Rebecca
We use Foxtons for all our properties where they undertake a really good job for us.
Jcc · 24 June 2026
★★★★★ 5/5
TrustpilotGreat rep to work with.
Sarah has always been attentive, responding very quickly and solving any problems that might have arisen.
Paco · 23 June 2026
★★★★★ 1/5
Trustpilot23 days and still don’t get my deposit
The moving day I requested the keys but the guy said to me that he was having lunch and he was not going to go.
Daniel · 13 April 2026
★★★★★ 1/5
TrustpilotSerious data concerns
I’ve had an extremely concerning experience with Foxtons involving repeated inaccurate processing of my personal data over an extended period.
Ce · 14 May 2026
★★★★★ 1/5
Trustpilot62d Stanhope Gardens
Rented an appartment with foxtons at Standhope Gardens 62d Standhope gardens! After I found out that there were prostitutes residing before and that the bathtub collapsed 1 year ago and the wall crushed! Also, it was full of rats!
Vladdy · 9 December 2025
★★★★★ 1/5
TrustpilotLandlord, letting through Foxtons.
I let a flat in Fulham through Foxtons. This is what they have charged me over the past four months
CJR · 5 May 2026
★★★★★ 1/5
TrustpilotBlatant liars - the most unprofessional service
We were repeatedly given information by the letting agent that turned out to be untrue or later changed. Basic steps that should have been handled professionally were completely overlooked, causing us significant stress and financial loss.
Brandi · 13 November 2025
★★★★★ 5/5
TrustpilotEvery thing is well!
Tony chan from property management is very helpful.
Jinhui · 24 June 2026
★★★★★ 4/5
TrustpilotPositive Experience with Sarah Kelsey
We had a mixed experience with Foxtons after we signed our rental agreement, as a few issues were not handled as we had agreed with the agency before our move-in date. This was frustrating.
D · 25 November 2025
★★★★★ 1/5
TrustpilotWe moved out of the apartment over…
We moved out of the apartment over three months ago and left it in perfect condition. The rental agreement stated that our deposit should have been returned within 10 days, yet we are still waiting. Despite repeated follow-ups, nothing has been resolved.
Myniar · 22 August 2025
★★★★★ 1/5
TrustpilotVery disappointing experience
Very disappointing experience with Foxtons due to the handling of our tenancy application.
Tam · 30 April 2026
★★★★★ 2/5
TrustpilotWe keep receiving unsolicited post…
We keep receiving unsolicited post despite the request for it to be stopped.
Simon · 17 April 2026
★★★★★ 5/5
TrustpilotFriendly and competent
Excellent communication and support through the whole process including additional information requests and properties visits, with Anaïs and Jack. Friendly and competent.
3belix · 8 December 2025
★★★★★ 1/5
Trustpilotworse agents i have dealt with
worse agents i have dealt with, im not one to write reviews but i would not recommend Foxtons at all.
Neda · 20 December 2025
★★★★★ 1/5
TrustpilotMoved in on 10 September and by 13…
Moved in on 10 September and by 13 September the ceiling was leaking, right under an old water-damage stain they absolutely knew about.
Cliente · 15 November 2025
★★★★★ 1/5
TrustpilotUseless
From my experience, borderline incompetent.
James · 9 April 2026
★★★★★ 1/5
TrustpilotGet everything in writing
Get everything in writing, they will lie through their teeth for the sale
J · 15 December 2025
★★★★★ 1/5
TrustpilotThe Most Incompetent HR
Faghiura · 24 November 2025
★★★★★ 1/5
TrustpilotFoxtons Lettings
Foxtons Lettings, Misleading Charges, Poor Communication, and Unprofessional Conduct
Karuien · 22 May 2025
★★★★★ 1/5
TrustpilotAVOID!
AVOID!!!
D · 19 April 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.