Every review we hold for the Hounslow office, from every platform, shown as written. First names only.
★★★★★ 2/5
TrustpilotWould have been better if emails were…
Would have been better if emails were answers so i could move on
Kim · 2 March 2021
Agent replied · 26 October 2024
Hi Kim, Thanks for taking the time to leave us this review and we're sorry to hear about your negative experience with some of the estate agents who advertise on our portal.We’re really sorry to hear the agents you tried to contact via our site have not yet responded. If they haven’t replied within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.If you ever need any assistance or wish to contact us directly regarding this matter, you may do so via our designated Help Centre::https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotUseful and friendly app
Useful and friendly app that's support even new comer to this country like me
Vicky · 3 December 2020
Agent replied · 26 October 2024
Hi Vicky, Many thanks for your comments and for leaving us a 4 star review. We're very happy to hear how useful and supportive you find our app to be.We truly hope we'll continue to assist you with all things property related. Make sure you visit our Discover section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotAll good
All good happy to have the a look at the houses.
P · 29 July 2021
Agent replied · 26 October 2024
Hi P Hinchliffe,Thanks so much for leaving us a 5 star review. We're very happy to hear you have had a good experience with our site so far. We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our New and guides section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotEvery time I view and send details
Every time I view and send details I get no reply I'm u subscribing
Elaine · 27 November 2020
Agent replied · 26 October 2024
Hi Elaine, Many thanks for taking the time to leave us a review. We’re really sorry to hear the agents you tried to contact via our portal have not yet responded. If they haven’t replied within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.Do not hesitate to visit our Help Centre if there is anything else we could help you with or to contact us directly regarding this matter:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotI would like to hear from the estate…
I would like to hear from the estate agents earlier if possible.
Rachel · 13 May 2021
Agent replied · 26 October 2024
Hi Rachel,Thanks for taking the time to leave us a review. We're really sorry to hear about your negative experience with some of the estate agents who advertise on our portal.We can confirm that all enquiries are being submitted to agents via our website and if the agents you tried to contact via our site have not yet responded within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.This Help Centre article discusses in greater detail what to do if you’ve contacted an agent and haven’t received a reply:https://help.zoopla.co.uk/hc/en-gb/articles/360011458557-I-have-contacted-an-agent-and-they-haven-t-repliedIf there's anything else we can do to help you with or if you wish to contact us directly with your feedback, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotVery easy to use and good links when…
Very easy to use and good links when wanting to apply for any property.
Janet · 21 November 2020
Agent replied · 26 October 2024
Hi Janet, Thanks for leaving us a 4 star review. We're really glad to hear you have had a great experience with our site and find it easy to use. We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance.If there's anything we can do to help you with, be sure to visit our Help Centre where you may find many useful articles:https://support.zoopla.co.uk/All the best!Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotUnfortunately
Unfortunately, it has been sent dozens of times without a response or benefit ..!
ISMAIL · 21 November 2020
Agent replied · 26 October 2024
Hi Ismail, Many thanks for taking the time to leave us a review. We’re really sorry to hear the agents you tried to contact via our portal have not yet responded. If they haven’t replied within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.Do not hesitate to visit our Help Centre if there is anything else we could help you with or to contact us directly regarding this matter:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotGood to the point and fair honest…
Good to the point and fair honest information Find everything online Thanks
Mr · 8 May 2021
Agent replied · 26 October 2024
Hi Nitin,Many thanks for your 5 star review. It is great to hear you've had such a great experience using our site, and we hope we'll continue to help you with all things property related.Should you require any support from us, be sure you visit our Help Centre too where you may find numerous articles designed for property seekers & home owners:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotHappy with the service for rental…
Happy with the service for rental properties shared to my email address. Many thanks.
Cheryl · 20 November 2020
Agent replied · 26 October 2024
Hi Cheryl, Thank you very much for leaving us a 5 star review. We're pleased to hear you like our site this much and glad to hear that you are enjoying our property alerts feature, We hope it proves useful for you in all things property related.If there's anything we can do to help you with in the future, be sure to visit our Help Centre:https://support.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotEasy to contact excellent service hope…
Easy to contact excellent service hope I get me new home soon ☺️
Collette · 14 February 2021
Agent replied · 26 October 2024
Hi Collette,Thank you for sharing your feedback with us and for leaving us a 5 star review. It's great to hear that you like our website this much, and we hope we continue to help and support you in all things property related. Make sure you visit our Discover section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/If you ever need any assistance or wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotI cannot find a house I viewed recently…
I cannot find a house I viewed recently on Newtown Breda please help
Kenneth · 13 February 2021
Agent replied · 26 October 2024
Hi Kenneth,Thanks for leaving us a 4 star review. If a property is no longer appearing on Zoopla, it has likely been successfully sold or let and the marketing agent has requested for it to be removed from our website.If you know which estate agent was marketing the property in question, we recommend you contact that agent directly as they should be able to provide you with more information. Their details can be found in the ‘Find agents’ section of our website: http://www.zoopla.co.uk/find-agents/Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Best of luck finding a property!Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotThere are literally no options…
There are literally no options available on Zoopla
SS · 18 January 2022
Agent replied · 26 October 2024
Hi SS,Thank you for taking the time to leave us your review, and we're sorry to hear you feel this way about our website.Many of the features on our site are continually being developed and we recognise that things aren't perfect. Zoopla aims to provide users with an advantage in the property market by creating a transparent marketplace, and our tools and services improve and become more effective with feedback and data from our users. Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotSuper
Super and fantastic outstanding on property search s
Mr · 17 January 2022
Agent replied · 26 October 2024
Hi Kousar,Thanks so much for leaving us a 5 star review. We're very happy to hear you have had a great experience using our site.We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners and property seekers:https://help.zoopla.co.uk/Wishing you all the best!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotGreat
Great information we can see in your site
Amjad · 16 January 2022
Agent replied · 26 October 2024
Hi Amjad,Thanks so much for leaving us a 5 star review. We're happy to hear you like our site and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/If there's anything else we can do to help you, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotI like your articles and also like…
I like your articles and also like doing a valuation on your postcode valuations.
Lesley · 7 November 2020
Agent replied · 26 October 2024
Hi Lesley,Thank you for sharing your feedback with us and for leaving us a 4 star review. It's great to hear that you like our website, and we hope we continue to help and support you in all things property related.If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 2/5
TrustpilotActive Rental Property towards availability
Website should be updated and refreshed at least every 24 - 48 business hrs
Chozha · 7 November 2020
Agent replied · 26 October 2024
Hi Chozha,Thank you so much for leaving us a review.Our aim is to ensure that all information on our site is as comprehensive and accurate as possible. If you see any incorrect listings, here is a Help Centre article that will guide you how to report them it step by step:https://help.zoopla.co.uk/hc/en-gb/articles/360006033017If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://support.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
Trustpilotuseful
a very useful site to help people find the house they are looking for
Stuart · 6 November 2020
Agent replied · 26 October 2024
Hi Stuart,Thank you for sharing your lovely feedback with us and for leaving us a 5 star review. It's great to hear that you find our site useful, and we hope we continue to help and support you in all things property related.If there's anything we can do to help you, be sure to visit our Help Centre where you may find many useful articles:https://support.zoopla.co.uk/Best of luck with finding your new home!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotGreat
Great ! Very helpful information. On all properties
Clair · 12 January 2022
Agent replied · 26 October 2024
Hi Clair,Many thanks for your 5 star review. It is great to hear your feedback and that you find our app so helpful. We hope we'll continue to help you with all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any support from us, be sure you visit our Help Centre too where you may find numerous articles designed for property seekers & home owners:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support
★★★★★ 2/5
TrustpilotTried for a viewing on Tuesday still…
Tried for a viewing on Tuesday still haven’t heard a thing
Mr · 9 July 2021
Agent replied · 26 October 2024
Hi Scott, Thanks for taking the time to leave us a review. We're really sorry to hear about your negative experience with some of the estate agents who advertise on our portal.We can confirm that all enquiries are being submitted to agents via our website and if the agents you tried to contact via our site have not yet responded within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.If there's anything else we can do to help you with or if you wish to contact us directly with your feedback, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotPerfect!
Absolutely amazing! Quick and easy to find the perfect property for you!
Lauren · 25 April 2021
Agent replied · 26 October 2024
Hi Lauren, Thank you for sharing your feedback with us and for leaving us a 5 star review. It's great to hear you found our site easy to use, and we hope we continue to help and support you in all things property related.If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 3/5
Trustpilotnot always responsive
not always responsive, doesn't recognise some locations, not enough filters, filters don't always work
Jeff · 2 November 2020
Agent replied · 26 October 2024
Hi Jeff,Many thanks for your comment. We’re always working on new features and improvements for our site. It’s valuable feedback and ideas from users like you that help us to develop and make Zoopla a more useful resource, and we'd love to hear a little more about your experience. We will now message you privately for more details.Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotThe best
Great up to date fast and fantastic
Tina · 5 March 2022
Agent replied · 26 October 2024
Hi Tina,Thanks so much for leaving us a 5 star review. We're happy to hear you like our site and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/If there's anything else we can do to help you, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotKeep sending me houses that are way out…
Keep sending me houses that are way out of my price range
Karen · 24 April 2021
Agent replied · 26 October 2024
Hi Karen, Thank you so much for taking the time to leave us your review and we're sorry to hear you haven't found a property through our website yet.You can search through thousands of UK home for sale and rent easily on our desktop website, or within our app.Here is a help centre article showing you how to manage your property alerts so you only receive relevant properties:https://help.zoopla.co.uk/hc/en-gb/articles/360005979578We also have a large database of qualified agents who can help you find a property within your price range, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/Should you require any further help from us, be sure you visit our Help Centre too where you will find numerous articles for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotExcellent resource
Excellent resource. I really like the post code search and the reports you provide.
Mr · 2 November 2020
Agent replied · 26 October 2024
Hi Mr T,Many thanks for your 5 star review and for your feedback. It is great to hear you've had a great experience using our website, and we hope we'll continue to help you with all things property related. Make sure you visit our Discover section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Many thanks,Zoopla Support
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