Trusted Agent profile · Hounslow

Dimension Properties Hounslow reviews

3.5

★★★★★ Good

2,531 reviews across 2 platforms

6 Kingsley Road, Hounslow, TW3 1NP, TW3 1NP

Dimension Properties's office in Hounslow, at 6 Kingsley Road, is rated 3.5 out of 5 across 2,531 reviews on two platforms, including 16 Google reviews rated 3.6.

Google logo

3.6 / 5

16

Reviews on Google

This office

Trustpilot logo

2,515

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Hounslow office, from every platform, shown as written. First names only.

5/5

Trustpilot

I like the summary part of the bills…

I like the summary part of the bills added on top of the rent. Thank you.

Michelle · 15 October 2020

Agent replied · 26 October 2024

Hi Michelle,Thank you so much for leaving us a five star review. We are very pleased to hear that you find our site features so helpful. We hope we'll continue to support you with all things property related. Make sure you visit our Discover section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Many thanks,Zoopla Support

4/5

Trustpilot

Great detail on the website however the…

Great detail on the website however the responses from estate agents leave much to be desired.

Niki · 13 October 2020

Agent replied · 26 October 2024

Hi Niki, Thank you for taking the time to leave us a review. We're pleased you like our website but we're very sorry to hear that you've had a bad experience with agents. If the agents you contacted haven't replied within 3 business days, we recommend you call them on the number displayed next to the agent branch in the 'Find agents' section of our website. If you are unhappy with their responses, we suggest contacting them and asking to speak to their branch manager/s for more information. If you ever need any assistance or wish to contact us directly regarding this matter, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support

1/5

Trustpilot

When I search areas it give me…

When I search areas it give me different and hardly any dss houses

Ccc · 17 June 2021

Agent replied · 26 October 2024

Hi, Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience.We'd like to discuss this further with you and we'll DM you shortly for more information.Many thanks,Zoopla Support

1/5

Trustpilot

No response no follow up too bad I…

No response no follow up too bad I rated you high earlier but not anymore

THE · 8 January 2021

Agent replied · 26 October 2024

Hi Prince,Thanks for taking the time to leave us this review and we're sorry to hear about your negative experience with some of the estate agents who advertise on our portal.We’re really sorry to hear the agents you tried to contact via our site have not yet responded. If they haven’t replied within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.If you ever need any assistance or wish to contact us directly regarding this matter, you may do so via our designated Help Centre::https://help.zoopla.co.uk/Many thanks,Zoopla Support

1/5

Trustpilot

Messaged two agents regarding rental…

Messaged two agents regarding rental properties and did not receive a reply from either of them

Customer · 5 October 2020

Agent replied · 26 October 2024

Hi, Thank you for your review. We’re really sorry to hear the agents you tried to contact via our portal has not yet responded. If they haven’t replied within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.Do not hesitate to visit our Help Centre if there is anything else we could help you with or to contact us directly regarding this matter:https://help.zoopla.co.uk/Many thanks,Zoopla Support

5/5

Trustpilot

Love zoopla .

Love zoopla .. always go here for properties .,

Sherie · 18 February 2022

Agent replied · 26 October 2024

Hi Sherie,Thanks so much for leaving us a 5 star review. We're very happy to hear you have had a great experience using our website and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners and property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

3/5

Trustpilot

I have made many inquiries however not…

I have made many inquiries however not really received many responses.

Karishma · 26 October 2021

Agent replied · 26 October 2024

Hi Karishma,Thanks for taking the time to leave us a review. We're really sorry to hear about your negative experience with some of the estate agents who advertise on our portal.We can confirm that all enquiries are being submitted to agents via our website and if the agents you tried to contact via our site have not yet responded within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.This Help Centre article discusses in greater detail what to do if you’ve contacted an agent and haven’t received a reply:https://help.zoopla.co.uk/hc/en-gb/articles/360011458557-I-have-contacted-an-agent-and-they-haven-t-repliedIf there's anything else we can do to help you with or if you wish to contact us directly with your feedback, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

5/5

Trustpilot

Zoopla

Zoopla. Great website and application to buy or rent a home. I recommend it to everyone.

Michal · 27 September 2020

Agent replied · 26 October 2024

Hi Michal,Thanks for leaving us a 5 star review. We're really glad to hear you have had a great experience with our site, and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance.If there's anything we can do to help you with, be sure to visit our Help Centre where you may find many useful articles:https://support.zoopla.co.uk/Many thanks,Zoopla Support

5/5

Trustpilot

Extensive range of properties

Extensive range of properties, website easy to navigate. Excellent links to estate agents with prompt responses.

Cheryl · 25 September 2020

Agent replied · 26 October 2024

Hi Cheryl,Thanks so much for leaving us a 5 star review. We're really glad to hear you have had a great experience with our site so far, and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support

5/5

Trustpilot

K Hris

Great side to compare house prices and match current market value!

HDHK · 22 October 2021

Agent replied · 26 October 2024

Hi There,Thanks for leaving us a 5 star review. We're really glad to hear you have had a great experience while looking for properties on our site. We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

5/5

Trustpilot

very good service

Very good service with many opportunities to see properties for sale

Marc · 20 October 2021

Agent replied · 26 October 2024

Hi Marc,Many thanks for your 5 star review. We're very pleased to hear that you like the website.If you ever need any assistance or wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://support.zoopla.co.uk/Wishing you all the best on our property search!Many thanks,Zoopla Support

1/5

Trustpilot

Incorrect property discription.

You have my property listed as a terrace house in fact it is semi detached

Phillip · 27 December 2020

Agent replied · 26 October 2024

Hi Phillip,Thank you for taking the time to leave us a review.Our aim is to ensure that all information on our site is as comprehensive and accurate so we will now DM you for more information about your property.Many thanks,Zoopla Support

5/5

Trustpilot

1st class with my search for property…

1st class with my search for property tp rent keep me uptodate with everything

Clifford · 13 March 2021

Agent replied · 26 October 2024

Hi Clifford, Thanks so much for leaving us a 5 star review. We're really glad to hear you have had a great experience with our site so far, and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support

5/5

Trustpilot

Excellent communication from booking a…

Excellent communication from booking a viewing and staff most helpful, will continue to use.

Ian · 12 March 2021

Agent replied · 26 October 2024

Hi Ian, Thank you very much for leaving us a five star review. It is great to hear how pleased you are with our website and the service you received from the marketing agent. We hope we'll continue to help you with all things property related. Make sure you visit our Discover section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre where you may find many useful articles for home owners and property seekers:https://help.zoopla.co.uk/Best of luck!Many thanks,Zoopla Support

1/5

Trustpilot

Not as active as Rightmove and…

Not as active as Rightmove and therefore your fees are over priced.

Faris · 6 August 2021

Agent replied · 26 October 2024

Hi Faris,Thank you so much for taking the time to leave us your feedback.We'd like to discuss this further with you and we'll DM you shortly for more information.Many thanks,Zoopla Support

1/5

Trustpilot

Not doing well.Carnt find a landlord…

Not doing well.Carnt find a landlord .who takes couples on . universal credits .

Tracey · 9 March 2021

Agent replied · 26 October 2024

Hi Tracey,Thank you for your review.We prohibit listings on our website that include the term 'No DSS' and all of the properties on our website are now in line with our new regulations. We believe that all tenants looking to rent a property deserve the chance to be fully assessed for their suitability and matched to a home that suits both their and the landlord's circumstances.As such, we do not have a functionality on our website which would allow you to search for properties whose owners/landlords allow DSS. In order to find out if DSS/housing benefits are accepted at a particular property that you are interested in, you will need to contact its marketing agent directly for more information.If you need to tailor your rental searches by any other criteria, here is a help centre article that will guide you through that process in just a few clicks:https://help.zoopla.co.uk/hc/en-gb/articles/360006053137We have a large database of qualified agents who can help you, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support

1/5

Trustpilot

The property advertised as 3 bedroom…

The property advertised as 3 bedroom flat was actually a 2 bedroom. So inaccurate information.

Masoud · 11 December 2020

Agent replied · 26 October 2024

Hi Masoud, Thanks for leaving us a review and we're really sorry to hear about your bad experience.All the for sale/to rent information on Zoopla is provided to us by the estate agents advertising the properties. We request them to describe the properties accurately or to remove the properties when they are no longer available but unfortunately, it seems sometimes this is not always done resulting in our users finding listings in search results they did not expect.Our aim is to ensure that all information on our site is as comprehensive and accurate as possible so next time you see this it would be very helpful if you could select the ‘report listing’ option to allow us to investigate the issue further with the agent advertising the property. Here is a Help Centre article that will guide you how to do it step by step:https://help.zoopla.co.uk/hc/en-gb/articles/360006033017If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

3/5

Trustpilot

Its fine and does what it says on the…

Its fine and does what it says on the tin

Stuart · 9 December 2021

Agent replied · 26 October 2024

Hi Stuart,Many thanks for your 3 star review. We're very pleased to hear that you like the website.If you ever need any assistance or wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Wishing you all the best on our property search!Many thanks,Zoopla Support

5/5

Trustpilot

Informative

Informative The site is easy to get around, responsive, informative, presentation of homes are inviting.

Diana · 10 December 2020

Agent replied · 26 October 2024

Hi Diana, Many thanks for your kind comments and for leaving us a 5 star review. We are very happy to hear that you find our site informative, easy to use, responsive and well designed. We hope we'll continue to assist you with all things property related. Make sure you visit our Discover section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Many thanks,Zoopla Support

5/5

Trustpilot

It good but still have not find…

It good but still have not find something yat

Sayma · 2 February 2022

Agent replied · 26 October 2024

Hi Sayma,Thank you very much for leaving us a 5 star review. We hope you will find your dream home soon!You can search through thousands of UK properties on our desktop website or within our app, with properties divided into For sale and To rent, encompassing New homes, Commercial and Overseas.Each department can be searched within, the search results saved, properties added to your Saved properties list and also shared with friends and family members or on social media too.Here is a Help Centre article showing you step by step how to complete a residential property search on your preferred device: https://help.zoopla.co.uk/hc/en-gb/articles/360006034517We also have a large database of qualified agents who can help you, their details can be found in the ‘Find agents’ section of our website: http://www.zoopla.co.uk/find-agents/Alternatively, if there's anything else we can do to help you, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support

5/5

Trustpilot

Easy to use

Seems good so far not found anything yet but very easy to use site.

Mr · 26 February 2021

Agent replied · 26 October 2024

Hi Clifford, Thank you for your feedback and for leaving us a five star review. We're glad to hear you find out website easy to use and we hope we'll continue to help you with all things property related. Make sure you visit our Discover section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre where you may find many useful articles for home owners and property seekers:https://help.zoopla.co.uk/We hope you find your dream home soon!Many thanks,Zoopla Support

5/5

Trustpilot

Response to viewing is timely

Response to viewing is timelyRentals charges are written down in honestyAll my questions were answered

Alice · 2 December 2020

Agent replied · 26 October 2024

Hi Alice,Thanks for leaving us a 5 star review. We're really glad to hear you have had a great experience with our site and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance:https://www.zoopla.co.uk/discover/If there's anything we can do to help you with, be sure to visit our Help Centre where you may find many useful articles:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support

5/5

Trustpilot

Excellent website

Always up to date, and the mortgage calculator and estimated expenses is an excellent tool

Maria · 1 December 2020

Agent replied · 26 October 2024

Hi Maria,Thanks so much for leaving us a 5 star review. We're really glad to hear you have had a great experience with our site so far, and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support

5/5

Trustpilot

Thank you

Thank you very much for sending us daily report for properties that meet our target

Dave · 30 November 2020

Agent replied · 26 October 2024

Hi Dave,Thanks for leaving us a 5 star review. We're really glad to hear you have had a great experience with our site and that you enjoy receiving our property alerts. We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance:https://www.zoopla.co.uk/discover/If there's anything we can do to help you with, be sure to visit our Help Centre where you may find many useful articles:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support

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