Every review we hold for the Hounslow office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotA young woman by the name of Leorenta…
A young woman by the name of Leorenta led my viewing for a flat. She was fully of energy, very informative and made me feel very comfortable. I’m more than likely going to put in an offer!
Joe · 13 May 2022
Agent replied · 23 October 2024
Dear Joe, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotWe were harassed everyday
We were harassed everyday, being called at least twice until we signed the contract and pay. Completely unhelpful as they wouln't transfer the questions we had to the landlord after we signed the contract.Avoid them if you can.
Marta · 16 March 2022
Agent replied · 23 October 2024
Dear Marta ,I am sorry to hear this and am unable to find your details. Please can you let me know your full name and which office you have been speaking to and I will look into this further for you.Kind regards Sarah Tranter Customer Relations Team
★★★★★ 5/5
TrustpilotA GREAT AND PROFESSIONAL ASSISTANCE…
A GREAT AND PROFESSIONAL ASSISTANCE FROM MIS GRAZIANA DORONZO.GOOD HEARING AND ANSWERING IN FEW TIME.MIS ILHAM DERMOUMI FL30 RAFFLES HOUSE
Ilham · 10 November 2023
Agent replied · 23 October 2024
Dear Ilham, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
FacebookThey may look after the properties they sell but be warned never rent a property that they manage unless you want to be stitched up , i wouldn't go anywhere near them if you want to rent , they are in favour of the unprofessional and unreasonable landlords on their books it's all about money with them not principles , just a heads up I wouldn't rent 18 cowdray way off them they can't even work out how much to rent it for ... check it out on their website, they know the windows leak and its riddled with damp we got out when we could it may look nice in the pictures but don't be fooled we put up with it for 5 years with no support from the delaneys team at all ,,,
Karen · 11 October 2019
★★★★★ 5/5
TrustpilotAwesome Team Work and Service!!!!!
I was dealing with Olivia Maduro and am now dealing with Jamie. Awesome service from everyone and they go above and beyond what is expected! A pleasure to deal with the team!
Ryan · 15 November 2022
Agent replied · 23 October 2024
Dear Ryan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotWe had an amazing experience working…
We had an amazing experience working with Zendeca Sinclair. Super professional, helpful, clear and quick response always.
Farah · 11 January 2024
Agent replied · 23 October 2024
Dear Farah, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDonalina,
Donalina,Thanks for all you continued help with the management of my two properties. Your service is impeccable, it’s greatly appreciated.BestAndrew Brooks
Andrew · 9 October 2023
Agent replied · 23 October 2024
Dear Andrew, Thank you for your kind comments regarding Donalina and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotAlways very prompt
Always very prompt. Very happy with the way they are managing the flat we are living as a tenant.
Tijen · 24 November 2023
Agent replied · 23 October 2024
Dear Tijen, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotAs a Landlord
As a Landlord , I would highly recommend Dexters Estates Agents.I have nothing but praise for their friendly and efficient service.Additionally the company has access to supporting contractors who enhance their own reputation and therefore no problem is too great or small to be sorted out by reliable and recommended 'in-house' service providers.In particular,I would mention our Property Manager Shernitta Hutchinson who is truly wonderful.Whenever a problem has arisen she always sorts it out brilliantly and immediately.For a Landlord it is essential to be presented with solutions to problems as they arise and she always takes the initiative to provide alternatives to pursue so an immediate decision can be made to sort problem for Tenant.Having run a company myself,she is a truly great ambassador for the ethos of Dexters.A G MEPHAM
Anthony · 8 August 2019
★★★★★ 5/5
TrustpilotResponsive and Proactive!
I found Alister Maclean to be very responsive and proactive on our mutual client's recent purchase, highly recommended
Cheryl · 15 December 2023
Agent replied · 23 October 2024
Dear Cheryl, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDonalina maintenance response
Donalina sorted out a small maintenance issue promptly and efficiently. I couldn't ask for a better service or communication.
Luis · 21 November 2023
Agent replied · 23 October 2024
Dear Luis, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotJessica Carson has been a great agent
We've been really happy as tenants with our dealings with Jessica Carson. She's polite, efficient, knowledgeable and empathetic. Keep up the good work Jessica!
Stephanie · 14 July 2023
Agent replied · 23 October 2024
Dear Stephanie, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotJoe and his colleagues
Joe and his colleagues have been most helpful in handling teething problems in my new letting arrangement. Communication has been effective and straightforward.
Consumer · 9 August 2023
Agent replied · 23 October 2024
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 4/5
TrustpilotSafe pair of hands
Dexters sold our flat after another agent couldn’t. Sam who completed the sale was a safe pair of hands and steered our transaction through several bumpy moments including a departing solicitor and a demanding buyer with difficult timelines. Much appreciated.
Stella · 15 September 2021
Agent replied · 23 October 2024
Dear Stella, Thank you for your review, and mentioning your experience with Samantha in our Dartmouth Park office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind Regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotGreat experience
Overall we have had a great experience with Dexters! Lindsey our property manager was amazing - she sorted all of our issues and enquires quickly and dealt with any issues efficiently and professionally.
Leah · 6 September 2022
Agent replied · 23 October 2024
Dear Leah, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleFantastic service from the team at Dexters -Isleworth! Always available for any queries which were dealt with immediately .A very professional team with also a personal touch that put us at ease when needed.
All in all a wonderful service from a wonderful team.
Well done & thankyou for everything!
Caroline · 10 January 2018
Agent replied · 8 January 2025
Dear Caroline, Thank you very much for your great review regarding our Isleworth Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
TrustpilotNeil Plit handled the resetting
Neil Plit handled the reletting. Prompt, helpful and efficient. A credit to a uniformally excellent team.
Douglas · 19 January 2024
Agent replied · 23 October 2024
Dear Douglas, Thank you for taking the time to leave a wonderful 5* review. Neil will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotHighly recommended
When we sold our flat we contacted 4 Agents and the professionalism, friendly attitude and reassuring honesty of Dexter's initial visit made them stand out. From there on we received excellent service from the team and wouldn't hesitate to recommend them.
Anne · 2 July 2021
Agent replied · 23 November 2024
Dear Anne, Thank you for the 5* Trustpilot Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. We wish you the best of luck going forward. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotGreat communication
Great communicationVerity and George did a great job of keeping me updated on my purchase and communicating between the various parties.
Nicola · 21 September 2023
Agent replied · 23 October 2024
Dear Nicola, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotTenancy renewal handled professionally
Anthony Grundy in tenancy renewals did a brilliant job renewing my Landlord agreement, giving advise and reassurance where needed. Very friendly and efficient.
Georgia · 30 July 2023
Agent replied · 23 October 2024
Dear Georgia, Thank you for your kind comments regarding Anthony and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotMr Erjon Bejtullahi helped us…
Mr Erjon Bejtullahi helped us tremendously in the search of our new flat. Everything worked smoothly and can only recommend Dexters services.
Omar · 24 August 2023
Agent replied · 23 October 2024
Dear Omar, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters
Nabeel has always been very helpful and attentive, as have all the staff members I have had dealings with.
Neetu · 7 November 2023
Agent replied · 23 October 2024
Dear Neetu, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat experience with Lily
Really pleasant interactions with Lily Dimitrova during our house inspections. She is a very friendly, understanding and sweet lady!
Sagar · 1 November 2023
Agent replied · 23 October 2024
Dear Sagar, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotProperty Management Team 3
Great working relationship with property management Team 3. Always give clear instructions and help us to organise works.
James · 24 November 2023
Agent replied · 23 October 2024
Dear James, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
