Every review we hold for the Hounslow office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotFirst class service
I have been letting my properties with Dexters for many years and I can not fault them. In particular Pam Simmons and George Taylor offer a first class service. They are super efficient, very responsive and have an ability to negotiate and solve all problems effortlessly. I would highly recommend them.
Connie · 7 November 2023
Agent replied · 23 October 2024
Dear Connie, Thank you for taking the time to leave a wonderful 5* Google review. Pam and George will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotAn Agency that Really Look After You
When renting there is a lot of reliance on an Estate Agency that actually look out for your best interest, for this reason I am very glad to have Zelda Carr looking after us. I highly recommend Dexters Agency, and particularly Zelda for always being meticulous and efficient with any issues.
Stuart · 6 November 2023
Agent replied · 23 October 2024
Dear Stuart, Thank you for taking the time to leave a lovely review regarding Zelda. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleRecent experience buying with Dexter’s Isleworth has been very positive . Special thanks to Paige & Janine they have been very thorough following up with my mortgage broker , solicitor & providing me with timely updates. I would definitely recommend team for there dedication, efficient service & good communication. Janine has been a pleasure to speak too.
Good luck & Thanks
Regards
Mangesh
Mangesh · 11 November 2022
Agent replied · 10 November 2024
Dear Jia, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotThank you Isabelle and paulo
I just wanted to thank Isabelle Sketchley-Holmes from the managing team for the apartment, as well as Paulo, the handyman who came. there was a lock emergency in the apartment, and they handled it amazingly. Thank you very much!
David · 4 July 2024
Agent replied · 23 October 2024
Dear David, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters have been managing my property…
Dexters have been managing my property for 3 years and I’ve always been happy with their service.Special mention to Ricardo who has been very proactive in sorting out an issue with my flat. He acted quickly to address the problem, has kept me informed and solved the problem swiftly and satisfactorily.
Binal · 30 October 2023
Agent replied · 23 October 2024
Dear Binal, Thank you for taking the time to leave a lovely review regarding Ricardo. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleIf you´re looking for honest, efficient and reliable service go to Dexters.
I recently moved here from Barcelona and was pleasantly surprised by the exceptional customer service I received. When I spoke to Amrit on the sales team, she was welcoming, honest and very reassuring. She was patient, polite and professional. Despite only having joined the team, she showed exceptional knowledge of the field, and had outstanding personable skills.
I have already recommended my friend and family to visit Dexters in the future, and to ask for Amrit. Having moved from a city, where the rental market has become so competitive, I could not feel more at ease here.
Thank you for your perseverance and encouragement throughout the process.
Alberto · 10 December 2018
Agent replied · 8 December 2024
Dear Alberto, Having read your review, we would like thank you for your feedback about our Isleworth Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
TrustpilotPetros Giorganios was always extremely…
Petros Giorganios was always extremely helpful during our tenancy. Although there were quite a few issues with the building he always tried his best to help us. He's been the best person we interacted with from Dexters over the last 2 years of renting from them
Lisa-Marie · 12 February 2024
Agent replied · 23 October 2024
Dear Lisa-Marie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotMonika has been incredibly helpful
Monika has been incredibly helpful since being assigned to our property, she always replies quickly, she is extremely thorough and I feel like she genuinely cares about us having a good experience in our flat which is not very common in my experience.
Jake · 10 April 2024
Agent replied · 23 October 2024
Dear Jake, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotDonalina Gargrupe, Property Manager
Donalina is friendly and helpful. Also efficient and prompt. I would go so far as to say she went above and beyond what was required. I've had a long relationship with Dexters, when I had a property to let to tenants. I warmly recommend Donalina and the Dexters team.
Judith · 4 December 2023
Agent replied · 23 October 2024
Dear Judith, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleJimmy Dhingra is an excellent person, one of best estate agent in my experience. Excellent professionals, reliable, transparent and easy to reach.
Prompt and super customer service with good knowledge of the area and the surroundings.
Dexters Isleworth lettings team is very efficient throughout, from marketing, letting, during and end of tenancy.
Extremely happy with the services for all my properties let through them.
Highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Sandeep · 11 November 2021
Agent replied · 10 November 2024
Dear Sandeep, We are delighted that you took the time to leave such a fantastic review which the Isleworth team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotRebeka Cercizi has been excellent!
Jim · 15 June 2026
★★★★★ 5/5
TrustpilotTrustworthy agent
All the staff are gracious. I feel warmly welcomed and supported.Especially Monika, who is also mentioned in other reviews, is indeed lovely. Kindhearted, polite, agile... she has everything to be a good support staff.Many thanks for letting me into a wonderful life!
Hiro · 27 April 2024
Agent replied · 23 October 2024
Dear Hiro, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleDexters has recently provided me with excellent assistance in finding the apartment I'm looking for. Dexters' employees are all extremely professional, especially Tia. I'd like to thank you for all of your assistance during the initial phase, and I hope to receive similar support/guidance from Dexters in the future.
I would strongly advise others to seek Dexters' assistance when planning a move.
Dhananjay · 11 November 2022
Agent replied · 10 November 2024
Dear Dhananjay, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and the team in our Isleworth office will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotI always feel looked after with…
I always feel looked after with Dexters. I have been with them several years. The care and support is as great today as when I first worked with them. Truly. Their care is industry leading in my opinion, having used other estate agents before.Thank you to Mark Wiltshire and to Mariya Rizova in Tenancy Management.
Vispi · 22 June 2023
Agent replied · 23 October 2024
Dear Vispi, It’s great to hear that you have had a brilliant experience. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotWe have been renting with dexters for 5…
We have been renting with dexters for 5 years now. Great communication and when we were given notice at our property. Dexters helped us find a property within the first week. Charlotte and Sydney at the new cross office have both been a huge help and we are really pleased with the quick turn around!
Elliott · 27 May 2026
★★★★★ 5/5
TrustpilotDexter's Ladywell are Awesome
Staff at Dexter's Ladywell are awesome. Joseph and Suzzannah were beyond helpful with a recent bit of bureaucracy in connection with a rental flat. Dexter's in general have been great throughout the letting of my flat.
Anna · 2 August 2024
Agent replied · 23 October 2024
Dear Anna, Thank you for taking the time to leave a wonderful 5* review. Joseph and Suzzannah will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotElizabeth was a great support to me…
Elizabeth was a great support to me with dealing and evicting a tenant from my property. She was sympathetic to my situation which was appreciated during a very difficult time. I can highly recommend.
Cherie · 2 September 2024
Agent replied · 23 October 2024
Dear Cherie, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma, Customer Relations Team
★★★★★ 2/5
TrustpilotLet down by poor communication within the company
Unfortunately we were let down by this letting agent yesterday. We had a 6pm viewing for a house in Hayes, I drove 1h in rush hour traffic to visit the property and on arriving I was met by the agent who informed me that the locks had been changed that day and his key did not work, so we could not access the property.He was very apologetic and I understand he was also frustrated as he himself had spent 45 minutes travelling to the property.He did offer to rearrange a viewing but I was so disappointed in the lack of organisation (how can it be that locks are changed and the letting agent/property managers are not informed?) and frustrated at the waste of my time and petrol (2 hours round trip) that I will not be using this company going forwards.I would have left 1 star but the letting agent was truly apologetic and did remain professional in the situation.
Lizzie · 2 October 2024
Agent replied · 23 October 2024
Dear Lizzie, I am sorry to read your 2* review. I am unable to locate you on our database. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations
★★★★★ 5/5
TrustpilotExcellent as always!
Dexter's has been a pleasure to work with in the current renting market. The property is lovely, well maintained (special thanks to Jessica Beau Wright for always being on top of things) and all around the experience has been hassle free, unlike many other estate agents I've had before.Nice one!
Robert · 17 October 2023
Agent replied · 23 October 2024
Dear Robert, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat experience with Dexters
We have recently used Dexters to find out next home and have had an offer agreed. Alice was our main point of contact and she showed us a few lovely places and helped us find the perfect home for us. We have had some bad experiences over the last couple of years with other agents and found Alice's honest and informative style a breath of fresh air.
Michael · 1 March 2022
Agent replied · 23 October 2024
Dear Michael, Thank you for the 5* Trustpilot Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI have needed a valuation of a property as well as assistance in buying a house. I dealt with Bobby who was absolutely fantastic from start to finish. He was so informative and tailored houses searches to my requirements while also given information about the local area. I feel Bobby went over and beyond what was expected and that was very refreshing. Estate agents often have a bad reputation, however, Bobby restored faith in estate agency. He is Dexters were fantastic and I wouldn't hesitate doing business with them again. I highly recommend Bobby as well.
J · 10 December 2017
Agent replied · 8 December 2024
Dear Jagroop, Thank you very much for your great review regarding our Isleworth Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleI recently sold two properties in Isleworth with the kind help of Emily and her excellent team at Dexters. The process started in Jan 2017 as I interviewed all the local Estate Agents. Emily came with a compelling offer, excellent & relevant research on all the comparative sales in my area and a professional / listening attitude. I'm delighted that I went with Dexters as Emily and her team responded quickly & effectively to all the small issues that arose, we frequently adjusted our price and strategy to match the Market conditions (she kept me real) the first flat sold within 2 months and the second within 6 months. A fantastic outcome, I was so impressed by the quality of staff at Dexters that I was only too happy to give them individual Amazon gift certificates by way of thanks. If you're looking to sell or buy I can heartily recommend Isleworth Dexters, I myself am a former VP with BP so I know quality teams and staff when I meet them :-) keep up the great work Dexters..
Michael · 10 December 2017
Agent replied · 8 December 2024
Dear M-J, I am writing to say thank you for your kind comments about the service you received from our Isleworth Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleThank you to the entire Lettings team in Isleworth for their amazing and tailored service, especially Kiaran. Excellent customer service throughout and he always took the time to listen and guide me through my doubts and concerns. The bar for lettings has been set very high!!
Jackie · 15 January 2024
Agent replied · 10 November 2024
Dear Jackie, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWonderful estate agents. Martin is extremely pleasant to deal with. He’s very professional, friendly and very responsive at all times. The sale went extremely smoothly from the start to finish.
Many thanks to all the team members.
Kind regards
Shabnam
Shabnam · 14 May 2024
Agent replied · 10 November 2024
Dear Shabnam, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.