Trusted Agent profile · Hounslow
★★★★★
2,278 reviews across 2 platforms
388 Chiswick High Road, Chiswick, London, W4 5TF, Hounslow, W4 5TF
Dexters's office in Hounslow, at 388 Chiswick High Road, is rated 4.4 out of 5 across 2,278 reviews on two platforms, including 323 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Dexters Chiswick hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hounslow.
Every review we hold for the Hounslow office, from every platform, shown as written. First names only.
5/5
TrustpilotTenancy
Sheikh Mohsin of Dexters looked after us during our 2 years as tenants in a family house in TW11, and was always very responsive when we needed help with maintenance and setting up and ending our tenancy. We would recommend.
Dear Juliet, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotOnce we had decided to move agent this…
Once we had decided to move agents this was the best decision They had staff management meetings to discuss the best way forward with our property !! we had an offer after only two weeks with few offers ( after only two ) weeks very professional very courteous and kept us in the loop at all times
Dear Paul, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotProfessional, Stress free
I recently had the pleasure of working with Toby Ryan and Alistair Maclean buy my first home, and I couldn't be more delighted with the entire experience. They were very professional and very prompt on my queries. Thank you!
Dear Sajeeva, Thank you for taking the time to leave a lovely review regarding Toby and Alistair. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotExcellent service by Sagar Patel in the maintenance team
Sagar Patel in the maintenance team is an absolute gem. We spoke with him when our boiler started glitching and he was most empathetic and easy to speak to. Highly recommend!
Dear Harini, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotDexters - a great team and an exemplary job
Dexters did an exemplary job marketing and selling our property. They have a well organised team with very professional staff dealing with the individual steps in the process from initial valuation through to after sale support. Everyone was immediately available to take calls or answer emails.
Dear Patrick, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GooglePurchased my home through these guys and they were amazing. absolutely on top Of everything helping the process go as smoothly as possible. Thanks for all your help guys.
Dear Nick, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotReally professional and Poppy was very…
Really professional and Poppy was very kind and helpful! Highly recommend
Dear Delina, thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Asma Chughtai Customer Relations Team
1/5
TrustpilotNot as I would have liked.
My rental went far from great. I reported the need for a kitchen repair and it never got resolved. It felt disrespectful. When they have the rent, that’s it. I won’t be using them again.
Dear Gcler, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations Team
1/5
TrustpilotSpammy marketing
We're being bombarded with unsolicited promotional mail, twice every week. It's ridiculous & bad for the environment. I've called them to stop & it made no difference.
Dear Margot, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotLily D. Senior Property Manager
Lily D., senior property manager, is an asset to Dexters. She has been helpful, patient and professional during several months of issues I have had as an overseas landlord. She has been my go-to person. She really cares!
Dear Rosemary, Thank you for taking the time to leave a lovely review regarding Lily. Kind regards, Asma Chughtai, Customer Relations Team
4/5
TrustpilotGood property management
Dexters have managed my property for several years and offer an efficient, friendly service at good value. They have handled upgrade works and day-to-day maintenance to complete satisfaction, as well as move in/move out, rent collection and adherence to legislation. I have been very pleased with their approach and assistance, and would recommend them.
We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleExcellent services from the Chiswick Dexter’s branch, specifically Kate! Always replied quickly, very friendly and extremely helpful in getting us a smooth move in. Managed to negotiate a lot of little extras on our contract too. I would highly recommend choosing Dexter’s because of Kate alone, and would be very happy if she negotiated all my future flat/house rentals or buys!!PositiveResponsiveness, Quality, Professionalism
Dear Danny, Thank you for your great review regarding our Chiswick office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Hayley Marner Customer Relations Team
5/5
TrustpilotAlistair at Dexter's was brilliant!
Alistair at Dexter's was brilliant at communicating with all the solicitors and estate agents involved in the chain and worked very hard to effect exchange after a 3 day delay. Alistair always kept all parties informed of recent updates and remained very professional throughout. Would definitely recommend! Well done Alistair!
Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleAmy B was great help in finding me a flat, extremely professional! Will be using her again in the future.
Dear Charles, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
TrustpilotI have been with dexters as a tenant
I have been with dexters as a tenant, I have been impressed with how quick Nora deals with my issues, and communicating with me. She is very empathetic and understanding. Overall Dexters have been great towards me.
Dear Layla, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleVery smooth viewing with Lila Byrne. She was punctual, friendly and answered every question in full detail. Happy with the service. Thanks 🙏🏼 …
Dear B S, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team
1/5
TrustpilotScammers
Scammers. They will hire your services and will not pay reasoning that their client is at overseas and transferred the payment which is not true
Dear James, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotOur manager is Dominic Glover and he is…
Our manager is Dominic Glover and he is really helpful. Always calls back if we have issue to double-check if it was sorted.
Dear Alina, Thank you for leaving a 5* review. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotGood service
I am very happy with the service from Dexters.Hannah Walker showed me around a property and was professional and informative about the property. Although I did not go ahead Hannah has kept me updated re other properties she think I may like.It is a pleasure to deal with her, she makes you feel at ease with her smile.
Dear Christina, It’s great to hear that you have had a brilliant experience with our St Margaret's office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleBilly and Natasha help with renting out and Kate and Lila helped us with the rental transition. They have been super helpful... Highly recommend the service...
Dear Esra, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma, Customer Relations Team
5/5
Googlespoke to a lovely man named sami on the phone to require about a flat, he was super helpful!!
Dear Halla, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma
5/5
GoogleStaff were great so helpful specially Amy , she was extremely accommodating and helped us fully through our transition
Dear Shannon, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleIt has been a pleasure working with Billy, he secured us great tenants in a very short time frame.
Dear Jacinta, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
TrustpilotMonika Piszczyk
I would like to express my gratitude towards the efforts which Monika Piszczyk, has done for handling of our resident urgent maintenance and services. She has acted promptly, professionally and friendly.Many thanks
Dear HP, Thank you for taking the time to leave a lovely review regarding Monika. Kind regards, Asma, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Dexters Chiswick hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hounslow.
