Trusted Agent profile · Hounslow

Dexters Chiswick reviews in Hounslow

4.4

★★★★★ Great

2,282 reviews across 2 platforms

388 Chiswick High Road, Chiswick, London, W4 5TF, Hounslow, W4 5TF

Dexters's office in Hounslow, at 388 Chiswick High Road, is rated 4.4 out of 5 across 2,282 reviews on two platforms, including 327 Google reviews rated 4.8.

Google logo

4.8 / 5

327

Reviews on Google

This office

Trustpilot logo

1,955

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Hounslow office, from every platform, shown as written. First names only.

5/5

Trustpilot

The entire team at Dexters Acton have…

The entire team at Dexters Acton have been wonderful. Incredibly attentive and professional. Its a pleasure as a landlord to work with them. Furthermore, the property management team totally lifts a huge weight of my shoulders as they run my properties seamlessly and are always on hand to help. Really a 10/10 experience from the whole team!

Cyrus · 10 November 2023

Agent replied · 23 October 2024

Dear Cyrus, Thank you for taking the time to leave a wonderful 5* Google review. Our Acton office will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Had the pleasure of working with Amy Butler from the Chiswick branch. She showed myself and my partner an array of properties also was super informative and knew lots about the area. Unfortunately we didn’t find anything through her but would 100% recommend in the future!

Logan · 25 June 2024

Agent replied · 23 October 2024

Dear Logan, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Very solid management service .Tenancy…

Very solid management service .Tenancy Renewals, compliance & an ability to help solve difficult issues Particularly helpful is Claire Gallagher-Doherty who heads the Management team is super efficient & helpful. I send her a request and she responds very quickly. She adopts a tough pro-active approach to tenancy issues such as rent arrears & serving notices efficiently.

Kate · 8 November 2023

Agent replied · 23 October 2024

Dear Kate, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

"Exceptional Service and Care: A Review of Dexters with Daragh Power"

I’ve had an exceptional experience with Dexters. Daragh Power, from the management team, exceeded my expectations. Dealing with a challenging tenant who went MIA, Daragh swiftly resolved all issues and even secured compensation on my deposit, which was unexpected. His genuine concern for his clients’ needs truly stood out.

Jehan · 27 April 2024

Agent replied · 23 October 2024

Dear Jehan, Thank you for taking the time to leave a lovely review regarding Daragh. Kind regards, Asma, Customer Relations Team

5/5

Google

Really pleased with the service provided by George Steer and Simon Ward at Dexters. Thanks for all your help getting our purchase across the line - we hope to keep in touch so we can show you what we do with the place. Looking forward to receiving the keys!

Nishat · 26 April 2024

Agent replied · 23 October 2024

Dear Nishat, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Donalina provides a great service

Donalina is very efficient and prompt. Happy with Dexters service.

Rina · 11 October 2023

Agent replied · 23 October 2024

Dear Rina, Thank you for taking the time to leave a lovely review regarding Donalina. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Excellent customer service

I had the pleasure of dealing with Dexters North Property Management Team and more specifically with Petros Giorganios who provided excellent customer service. Petros has helped me a few times in the past year and has always been excellent in dealing with any potential issues that my property had, being always pro active and finding the best solutions.

G · 9 October 2023

Agent replied · 23 October 2024

Dear G. Giamaloglou, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

We dealt with Alister Maclean on a sale…

We dealt with Alister Maclean on a sale transaction, he was friendly, professional and very efficient and we would highly recommend Alister.

Rachel · 20 September 2022

Agent replied · 23 October 2024

Dear Rachel, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

I had the most horrendous experience…

I had the most horrendous experience ever with dexters old Brompton road office. Particularly with the unprofessional and useless director called Eleanor. She constantly lied to me about the amount of viewings and whether the keys were actually working. Please do not use the service of this agency. It was disorganised and terrible. I had to leave them after 3 weeks where they wasted my time. I will never use these people again.

Simone · 10 May 2022

Agent replied · 23 October 2024

Dear Simone, Thank you for your feedback. I am sorry to hear what you have experienced. I have forwarded your comment on to our Area Director for them to review with the team. Kind regards, Asma Chughati, Customer Relations Team

5/5

Trustpilot

It was an absolute pleasure working…

It was an absolute pleasure working with Alistair once again and he is very reliable and easy to communicate with. Always very patient and helpful. He helped our client on their purchase of 7 York Way which was exchanged today.

Amila · 26 September 2024

Agent replied · 23 October 2024

Dear Amila, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma

5/5

Trustpilot

Really good experience

Really good experience, Alfie was very professional, communicative and fast. Having gone through a series of unsatisfactory processes with other estate agents, Alfie was completely different -would definitely recommend.

Daniel · 24 September 2021

Agent replied · 23 October 2024

Dear Daniel, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

OUR BEST :)

OUR BEST :)Senior property manager JADASA ANDJADIUMI has truly made a difference with her assistance in addressing the shortcomings in our home. Through dedication and professionalism, she has created a warm and inviting atmosphere. We appreciate her attention to detail and solution-oriented approach in helping us with every aspect of our home."

Mahmut · 16 February 2024

Agent replied · 23 October 2024

Dear Mahmut, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Friendly team

Konrad is friendly and has been very helpful and accommodating in our property hunt

Andrea · 13 June 2023

Agent replied · 23 October 2024

Dear Andrea, Thank you for the 5* review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Mia has been so helpful and responsive…

Mia has been so helpful and responsive and is totally competent and knowledgeable. I thank her so much for all her help finding our new home.

Fleur · 9 March 2022

Agent replied · 23 October 2024

Dear Fleur, Thank you for your review, and mentioning your experience with Mia. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind Regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Excellent property management team

I have had a great experience with Dexters property management team, most notably with my property manager Louis Preston. Speedy with response, teeming with life and humour, and full of energy, Louis brings something unique to managing the property, and has been the reason for my recommendation of these services to many of my friends and family.

Rebecca · 23 October 2023

Agent replied · 23 October 2024

Dear Rebecca, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

A friendly and dedicated team who work…

A friendly and dedicated team who work hard together to provide an excellent, highly professional service that delivers a successful completion. Alistair, Jenny, Nick and Carlo were great, always readily and cheerfully available throughout the process, smoothing the way. We are delighted with every aspect of the service received and highly recommend Dexters.

Glyn · 17 October 2022

5/5

Trustpilot

Good Property Management

Good Property Management- Louis Preston is great.

Nicola · 6 December 2023

Agent replied · 23 October 2024

Dear Nicola, Thank you for taking the time to leave a wonderful 5* review. Louis will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

The worst letting and property…

The worst letting and property management company ever!! They do not care about the tenants, only the landlord. As long as the landlord gets a good offer, they won’t bother helping with issues in the property. And they trick you with adding stuff to your contract after you’ve signed and paid deposit / rent so you are left with no choice but accept whatever they add into the contract.

Alex · 13 October 2022

Agent replied · 23 October 2024

Dear Alex, I am sorry to read your 1 review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further you. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Alistair MaClean was helpful and…

Alistair MaClean was helpful and proactive in ensuring that all parties were fully informed throughout the conveyancing process and acted as a great liaison between solicitors. It would be great to work with Alistair again in the future.

Jane · 18 October 2024

Agent replied · 23 November 2024

Dear Jane, Thank you for taking the time to leave a wonderful 5* review. Alistair will be thrilled to read your kind comments. Kind regards, Asma

1/5

Trustpilot

Not as I would have liked.

My rental went far from great.I reported the need for a kitchen repair and it never got resolved. It felt disrespectful. When they have the rent, that’s it. I won’t be using them again.

Cleisson · 16 December 2024

Agent replied · 23 December 2024

Dear Gcler, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Lindsey was very responsive to our…

Lindsey was very responsive to our questions. Assuring use throughout the moving out process, which can be stressful.Would recommend again!

Peter · 4 November 2022

Agent replied · 23 October 2024

Dear Peter, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Hannah took me out on a viewing and was really knowledgeable, I would highly recommend Dexters

Chloe · 11 May 2026

5/5

Trustpilot

Daniel Burrel is a star

Daniel Burrel is a star. His wisdom and knowledge about property are unparalleled

Mustafa · 19 June 2023

Agent replied · 23 October 2024

Dear Mustafa, Thank you for taking the time to leave a wonderful 5 star Google review. Daniel will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Don’t often leave reviews but felt compelled to for Dexters Cheswick Sale Dept, in what is inevitably a long-drawn-out and anxious undertaking - the Cheswick team were unbelievable. Found them to be straight forward, helpful and most importantly, incredibly sincere. If you are, much like I was, even slightly hesitant who to trust with your future, I’d bet on them. Thanks guys for the amazing experience.

Christopher · 10 January 2023

Agent replied · 9 January 2025

Dear Christopher, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Asma Chughtai, Customer Relations Team

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