Trusted Agent profile · Hounslow
★★★★★
2,278 reviews across 2 platforms
388 Chiswick High Road, Chiswick, London, W4 5TF, Hounslow, W4 5TF
Dexters's office in Hounslow, at 388 Chiswick High Road, is rated 4.4 out of 5 across 2,278 reviews on two platforms, including 323 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Dexters Chiswick hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hounslow.
Every review we hold for the Hounslow office, from every platform, shown as written. First names only.
5/5
TrustpilotExperience made particularly good by…
Experience made particularly good by Alex, a property agent here who is prompt replied and provides clear and helpful support.
Dear Duncan, Thank you for taking the time to leave a lovely review regarding Alex. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotExcellent service
Natasha and the team have been brilliant. A professional, proactive, hassle free service is what I was looking for, living abroad. Dexters has more than met my expectations.
Dear Peter, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotThanks Kiera!
Our property manager Kiera has been really helpful with all of our maintenance requests, keeping us updated with progress and making sure that everything has been fixed.
Dear Hannah, Thank you for taking the time to leave a lovely review regarding Kiera. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotMonika is always very attentive
Monika is always very attentive, thorough, professional and friendly.
Dear Sharon, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asma
5/5
TrustpilotLedi Peka amazing property manager!
I am very happy by Ledi Peka service. She is very professional, friendly and helpful! I recommend Ledi Peka and Dexters team!Best wishes and Merry Christmas!Khrystyna
Dear Христина, Thank you for your kind comments regarding Ledi and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotWell done, Dexters
I have been a property professional for over 40 years. I don't suffer fools for long, so it says a lot about Dexters' lettings agency and management teams that I've stayed with them for about six years. Anthony Grundy of Dexters has just successfully negotiated a slightly tricky renewal for us, striking the right balance between our wish for an affordable rent for our long-term tenant, whilst not having the mickey taken entirely, in what are challenging economic times for renters. Thanks, Anthony. Well done. DL, Chief Executive
Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotRenters issues resolved very quickly
Donalina was very approachable and responsive, thanks so much for sorting some renters issues so quickly and effectively
Dear Tiffany, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotA big thank you to Chris McCandlish and…
A big thank you to Chris McCandlish and his team who are always willing to help with a positive attitude and a forensic approach to property management.
Dear Oliver, Thank you for taking the time to leave a wonderful 5* Google review. Chris will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleAmy Butler has gone above and beyond to secure the perfect property for us. Her tenacious and personable approach is commendable. She was there to answer all of our queries and walked us smoothly through the offer process all the way to our straightforward move in. For Amy, nothing was too much trouble. *** 6 STARS ***
Dear Alexandra, Thank you for your kind comments regarding Amy and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma
5/5
Trustpilot5 Star!
Alistair was very efficient and involved, thank you for your assistance.
Dear Courtney, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma
5/5
TrustpilotGreat experience
I had a fantastic experience with Dexter in my search for a rental flat, and I want to give a special shoutout to Vicky for her exceptional assistance
Dear Jessie, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGreat and professional service
Great and professional service. Particularly Daniel Grossman is a very helpful and enthusiastic agent who is doing his best to help his clients. Very happy with the service they provide.
Dear Sylwia, Thank you for your kind comments regarding Daniel and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotFabulous Agent
Zahra has been managing one of our apartment for a number of years. We found Zahra to be highly competent & efficient and always available when we call or email. Thank you.
Dear Harsh, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotOutstanding Service and Support by Lily
Lily has been nothing short of remarkable. As a property manager, her responsiveness and dedication to ensuring a comfortable and hassle-free living experience have been exemplary!
Dear Jeffrey, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
4/5
TrustpilotAshley Griffiths has been a great help…
Ashley Griffiths has been a great help throughout the rental process. Polite, efficient and a pleasure to have contact with. I would highly recommend Dexters, very professional throughout.
Dear Linda, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotUnprofessional
We moved from our flat in March, since that time we are trying to get back reimbursement which Dexters agreed to give us back due removing kitchen for two days. Until today we didn’t receive money back. Every month when we chase them, sending emails they are replying that by “14th “we should get our money back. Obviously still didn’t receive it. Very unprofessional and unreliable company. When everything is fine you won’t realize but when you face the issue in your flat/house problems start.
Dear Aneta, I am sorry to read your 1 star review. I have forwarded your comments onto our area director who will be in touch shortly. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleNatasha was super helpful with us looking for homes in this area! I would highly recommend working with her and the other agents at Dexters!
1/5
TrustpilotAppalling estate agents
Appalling estate agents. We moved out of the property 20 days ago and the landlord agreed to the full reimbursement of the deposit. As Dexter's holds the deposit, they're not reimbursing our deposit and no one is responding to our emails either. Customer service worse than poor! They only ever created problems when we were living at the property and now they're trying to steal our deposit. Literally no one is replying to our emails.Reply to query. I find it very odd that you can't find me on the database. You still have our deposit. Liaise with Dexter's North, we have given them till 12pm tomorrow to reimburse our deposit after which we will be filing and official complaint and the team at TDS where you pay a premium has assured us that they will assist us with getting our deposit back. I will not be emailing you privately as you requested. As I have sent several emails and your colleagues have failed to respond.
Dear Sayyada, I am sorry to read your 1 star review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further you. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGreat Staff
We have been using Dexter for a number of years now we had a problem with one of our properties they have been so helpful with sorting out for us Hayley is very responsive and dealt with every question we asked and sorted the whole problem out with a very successful outcome Thank you very much. would highly recommend Dexters Also help was received from Harriet
5/5
GoogleDexter's Chiswick have been the best estate agents I've dealt with, and I've used various ones in the past. All thanks to the likes of Amy butler, who work there. I have had nothing but professional attention given to every requirement I have asked for. Overall, a very professional efficient and positive experience every time I deal with Dexter's Chiswick.
Dear Adam, We really appreciate you taking the time to leave such lovely comments about Amy. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotBarry Dilloway best property mgr
Barry Dilloway is the best property manager you can hope to have! He is meticulous and very professional! Someone you totally trust with your property! Bravo!
Dear Tan, Thank you for taking the time to leave a lovely review regarding Barry. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Trustpilot2nd Rental by Dexters.
This is the 2nd rental for our Apartment with Dexters. I have found them to be very professional and responsive to any queries. Our Manager, Connor Rowan, is excellent and its good to know that they deal with any issues promptly, which is important when you are not local and gives peace of mind.All in all, I would recommend Dexters as a Managing Agent.
Dear Jacee, Thank you for leaving a wonderful 5 star review. Kind regards, Asma, Customer Relations Team
5/5
Trustpilot5* service from Indre
Thanks to Indre for sorting out the maintenance issues I had quickly and effectively. All round great service from Dexters. Will be using time and time again.
Dear Bambz Rose, Thank you for taking the time to leave a lovely review regarding Indre. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGreat stuff- team is good
Great stuff- team is good. Louis Preston is friendly and happy- He keeps my tenants satisfied daily. Service is helpful. Communication is swift. Nothing more to it.Kevin
Dear Kevin, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Dexters Chiswick hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hounslow.
