Every review we hold for the Horsham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotEstate Agent - Kathryn from Martin & Co
I recently had the pleasure of working with Kathryn from Martin & Co, an estate agent who provided a fantastic experience. From start to finish, Kathryn's professionalism, expertise, and dedication shone through.Kathryn's knowledge of the housing market was truly impressive. Her attention to detail was exceptional, and she provided valuable insights and guidance throughout the entire process.What truly set Kathryn apart was her exceptional communication skills. She was always prompt in responding to my queries, keeping me informed every step of the way. Her clear and concise explanations made the often complex aspects of buying and selling property easy to understand, and I felt confident in her ability to handle any challenges that arose.Not only was Kathryn highly professional, but she also demonstrated genuine care for my satisfaction. Her friendly and approachable nature made the whole experience enjoyable and stress-free.Overall, I cannot recommend Kathryn highly enough. Her professionalism, expertise, and exceptional service made our property buying and selling journey a delight. If you're looking for an estate agent who is fantastic in every aspect, look no further.
Anthony · 18 May 2023
Agent replied · 4 July 2023
Hi Anthony, thank you for these kind words, Kathryn is a valued member of our team and we really appreciate your feedback. We cant wait to welcome you and your family to the area.
★★★★★ 5/5
GoogleMartin and Co and Kathryn in particular was brilliant with helping move things along regarding a property I was buying. Kathryn was always there to answer any questions, chase things up, listen and talk to and ensure things went along as smooth as possible and sort out any issues. Thank you so much. Would highly recommend to others and use you in the future without doubt! Charlotte x
Charlotte · 23 December 2023
Agent replied · 9 October 2025
Thank you, it was great to be able to help you with your purchase. We all hope you are happy in your new home.
★★★★★ 1/5
GoogleExtremely disappointed by the lack of transparency in this agency’s marketing. They are currently listing a property (22 Rushams Rd) without disclosing a significant flying freehold.
Under the Digital Markets, Competition and Consumers Act, tenure details are considered material information and must be disclosed upfront.
Failing to mention such a critical detail until a buyer digs for it is incredibly unprofessional. It wastes the time of potential buyers, surveyors, and solicitors. In an area like Horsham where these issues are well-known to experienced agents, this feels like a tactical omission rather than an oversight. I would advise anyone looking at their listings to exercise extreme caution and verify all title details independently.
James · 30 March 2026
★★★★★ 5/5
TrustpilotBrilliant service from all and Kathryn in particular
Martin and Co and Kathryn in particular was brilliant with helping move things along regarding a property I was buying. Kathryn was always there to answer any questions, chase things up, listen and talk to and ensure things went along as smooth as possible and sort out any issues. Thank you so much. Would highly recommend to others and use you in the future without doubt! Charlotte x
Charlotte · 18 April 2023
Agent replied · 7 July 2025
Hi Charlotte, thank you for these kind words, Kathryn is a valuable member of our team and was delighted to assist. We look forward to giving you the keys to your new home
★★★★★ 5/5
FacebookIt’s not only the huge profit you helped me earn in one week that I am grateful for Mrs. Nancy Lucas, my most joy is that I have finally found the expert trader to trust with my money and invest with, I really appreciate, your honesty, hard work, I found you almost at the point of giving up on trading because of scammers, but you proved you are different, and I am most grateful, I invest $600 and got $7,500 in just one week, I can boldly tell you Mrs. Nancy Lucas Fx Trader is the right expert to work with, contact Mrs Nancy Lucas directly on theseEmail: nancylucas336@gmail.comWhatsApp: +14422243268
Amedee · 17 May 2024
★★★★★ 5/5
GoogleI couldn’t recommend Tim & his team more. From start to finish, selling my property, both he & Nikki were excellent. We were in constant communication, navigating tricky Solicitors; Tim was never too busy for a chat or some guidance. Wouldn’t hesitate to recommend the team to anyone, they’re fab!
Bethany · 7 March 2024
Agent replied · 5 March 2024
Thank you for the lovely words, it was great working with you & getting a fab result.
★★★★★ 5/5
GoogleMartin & Co is a very professional and well run. We have just recently purchased our home through them and they were very helpful through the whole process. We worked with Terry and Tim, they both were always available to talk to us and let us know what stage of the process we were at. I highly recommend this agency!
Oliver · 8 March 2022
Agent replied
Thank you for your review, it was a pleasure helping you with your purchase and we wish you many happy years in your new home.
★★★★★ 5/5
TrustpilotGreat Service
Tim and the team all go above and beyond. We sold our house through Martin and Co, Horsham and were kept regularly updated throughout the whole process. All staff were professional, friendly and knowledgeable helping our move be as stress free as possible.
Mr · 13 February 2023
Agent replied · 11 June 2026
We really appreciate the business so if you know anyone else that moving, please do pass on our number
★★★★★ 5/5
TrustpilotWe received excellent service from…
We received excellent service from Martin & Co Lettings, Horsham when we needed to find new tenants for our rental property. We have dealt with them for several years now and will continue to do so. They are always friendly, approachable, professional and extremely efficient. Nothing was too much trouble and we felt safe in their hands. Communication is so important. We all knew what was happening, we as landlords, our outgoing tenants and our new tenants. Thanks to Martin & Co, everything went smoothly.
Lesley · 19 August 2023
Agent replied · 7 July 2025
Hi Lesley, thank you for your kind words, its a pleasure working with you
★★★★★ 5/5
TrustpilotGet the most with Karen from Martin
I asked a number of Letting agents in Horsham to advice on the rental of my apartment, on both rentability and fees. Not only was Karen from Martins very proactive, she was confident in the apartment being rented out very quickly, and also her view of the rental was higher than other agents by 10%, with very competitive fees. At first I thought she was just trying to get the property on her books. But the way she descibed the area and current market and selling points of the apartment, it gave me confidence in her getting the best for me. It turned out she was true to her word, and rented the property at the price she quoted. I know I am definately 10% "richer", by trusting Karen. She always responds quickly before and after the completion of the rental.
GL · 17 February 2023
Agent replied · 4 July 2023
Thank you for this review, it means a lot to us and your business is appreciated. Karen is a valued member of our team and she likes to make sure every client achieves their goals
★★★★★ 5/5
GoogleWe had a fantastic service from the sales team throughout the whole selling process. From our first meeting with Tim they were always available to talk to and give sensible advice. Both Ciaran and Amber were amazing when showing people around the house which helped us to get more than we ever expected. Also without their constant communication and experience dealing with solicitors we would have never moved as quickly as we needed to. They made a stressful situation much easier to cope with and we cannot thank them enough.
Kath · 20 April 2019
★★★★★ 5/5
GoogleTerry was extremely helpful throughout the process of us buying a house. He communicated with us at every step and couldn’t recommend Martin & Co (and Terry) enough! 5/5
VWoodyyyx · 13 April 2022
Agent replied · 3 June 2024
Thank you for taking the time to recognise Terry and Martin & Co in your review - it has provided a real boost to all of us in the office.
★★★★★ 5/5
GoogleHelpful and excellent service.
I purchased through Tim and the team at Martin and Co in Horsham. Throughout the sale they all helped at every point and took time to explain everything that was required. The whole team was very informative and kept everyone calm to make sure the transaction went as smoothly as possible. I would highly recommend them and their positive can do approach.
Harrison · 30 May 2019
★★★★★ 5/5
TrustpilotReally professional from the beginning…
Really professional from the beginning to end. Tim valued our home and found a buyer within a week. Katherine did the sales progression which was second to non. She really was on point, she got everyone talking and sorted out any issues. Resulting in our move only taking 8 weeks. Why would you go anywhere else? Fantastic service 5 star for sure
Mandy · 16 February 2023
Agent replied · 11 June 2026
Thanks Mandy, it was a pleasure selling such a beautiful home... Tim
★★★★★ 5/5
Trustpilot“Simply the best Estate Agent in the…
“Simply the best Estate Agent in the world… and we have dealt with a few over the years.Having moved to Martin & Co. from another Agent in Horsham we were not expecting a revolution. Particularly in the current “difficult” market. How wrong we were. Both Tim & Nikki approached the marketing of our property with a refreshing honesty. Constantly displaying a “hands on” & “can do” attitude. And always with good humour. Even when things got unnecessarily complicated with our purchaser’s wayward Solicitor. Tim’s extensive experience and patience were crucial in saving the day.Tim & Nikki sold a niche property in a difficult market in record time. We cannot recommend them highly enough. Accept no substitute…just appoint them to sell your property. You won’t regret it. And no, this review wasn’t written by anyone other than a genuine customer. Just in case you were thinking otherwise.”
Big · 3 February 2024
★★★★★ 5/5
TrustpilotExcellent service and a friendly team.
We recently sold our house using Martin & Co and the whole process was fantastic and very efficient. They took the time to make sure the house looked fantastic and the photos were amazing. The communication from the whole team was second to none and they were always happy to help and give advice whenever we called even when things got a little stressful. A special mention must go to Ciaran who went the extra mile to make sure we got moved exactly when we wanted to. We would highly recommend them.
Liam · 13 August 2019
Agent replied · 11 June 2026
Thank you Liam. It was a pleasure working with you. We are glad that you are successfully completed and enjoy your new home.
★★★★★ 5/5
GoogleWe recently purchased a property through Martin & Co and cannot recommend them highly enough. The process was smooth from start to finish. We'd especially like to highlight the exceptional service from both Nikki & Kathryn who were always available to answer questions and went above and beyond to keep us updated throughout the process.
Matthew · 8 March 2023
Agent replied
Thank you for taking the time to write a review - we really appreciate the feedback. Its great to hear that we were able to help make the house buying process a smooth one for you.
★★★★★ 5/5
TrustpilotSmooth from start to finish
We recently purchased a property through Martin & Co and cannot recommend them highly enough. The process was smooth from start to finish. We'd especially like to highlight the exceptional service from both Nikki & Kathryn who were always available to answer questions and went above and beyond to keep us updated throughout the process.
Matthew · 16 February 2023
Agent replied · 11 June 2026
Hi Matthew, this is really appreciated and we hope you are enjoying the house
★★★★★ 5/5
GoogleGreat team : Tim , Nikki & Kathryn!
They've sold our house in short time , they knew exactly the type of buyer to target for our maisonette!
Very professional and excellent skills!
A very happy customer and I highly recommend them !
Be · 23 December 2023
Agent replied · 1 June 2023
Thank you for the review and choosing our Martin & Co team to sell your property. Even though there were a few hiccups along the way we are pleased we could smooth it all out so you could continue with your journey.
★★★★★ 5/5
TrustpilotMartin and Co were very helpful
Martin and Co were very helpful, keeping me updated with progress and about the sales process. They were very friendly and approachable, answering any questions we had and facilitating contact with the seller. The welcome gift was a lovely surprise and we would highly recommend them for any house purchase.
Mehmet · 8 June 2023
Agent replied · 7 July 2025
Hi Mehmet, thank you for the lovely review, it was a pleasure assisting you on your property journey
★★★★★ 1/5
GoogleTried to book a viewing for a property was giving more reasons why I could not view the property than dates for viewings. Was extremely disappointed as we really interested in the listing.
Nick · 11 May 2024
Agent replied · 9 May 2024
Correct - our client said no viewings on the property whilst maintenance works are being carried out. It is a shame that you declined to view the property on the alternative dates you were offered.
★★★★★ 5/5
GoogleI cannot rate the service provided highly enough. As a Landlord, I used Martin & Co to find new tenants for our house in Horsham. The entire team went above and beyond to find the most suitable tenants and establish the contract. Communication was excellent and I trusted them fully throughout the process. Excellent.
George · 13 April 2022
Agent replied · 27 August 2025
Thank you for taking the time to leave us a review. We have our fingers crossed that we matched the perfect property to the perfect tenant and they will be happy there for many years to come. However, if their plans change and you need our services again we will be ready to assist.
★★★★★ 5/5
GoogleExceptional level of service. I've sold my property through Martin & Co and Tim and Kathryn have been fantastic, they led the sale all the way, provided guidance and have been extremely responsive to all my queries and questions. I would highly recommend this agency.
Tanja · 8 March 2023
Agent replied
Thank you, pleased we could be of service to you.
★★★★★ 5/5
GoogleWe bought a house with the help of Martin & Co and they were incredibly professional, helpful and flexible throughout the process. Couldn't have asked for better service in keeping things on track and seeing it through to completion. Special mention to Ciaran for his flexibility. Thanks again!
Darren · 22 March 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.