Every review we hold for the Horsham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI dealt with Hamptons for the first time and the service was professional.
The team ensured that there was smooth transition of tenancy agreements and kept informed all the way till end of process.
The team had a very collaborative approach of working which was great.
Santosh · 25 October 2023
Agent replied · 24 October 2024
Thank you for your review Santosh. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
TrustpilotMandy is a cooperative manager and a…
Mandy is a cooperative manager and a good follower. i wish her continued and lasting success,and i am comfortable working with her.
Ghassan · 14 April 2024
★★★★★ 5/5
TrustpilotWe have used Hamptons for many years to…
We have used Hamptons for many years to manage a family letting and they have been consistently very good.Rebecca Hitchman has been an efficient, respectful and wonderfully pragmatic property manager for us as have the whole team led by Justin Partt.
Chris · 22 November 2022
★★★★★ 5/5
TrustpilotQuality Letting Service
Have used Hamptons Lettings now for some time and the service has always been excellent from start to finish. Special thanks to Molly Cave-Browne-Cave for finding us tenants so quickly and also to Rebecca Hitchman for managing our properties post rental.
Simon · 22 November 2022
★★★★★ 5/5
TrustpilotGreat service and communication from…
Great service and communication from Saima Hasib all throughout. Truly appreciate the smooth and efficient management
Rania · 18 February 2026
★★★★★ 5/5
TrustpilotAlways helpful in providing suggestions and/or getting us the help we need
Whenever we’ve had an issue with our rental property, Shardai has always been really helpful in providing suggestions that we can do ourselves to help improve it, and if this didn’t work, she would make sure that the relevant people are contacted in a timely manner to help resolve the issue. Thank you so much for all your help over the past few years. We are really grateful. :)
Duygu · 1 May 2024
★★★★★ 5/5
TrustpilotHighly recommend
Mandy has been amazing at managing our property. I feel in very safe and capable hands. She is always very quick to help with any issues and is very good at communicating with me. I would recommend Hamptons as a letting agent.
JT · 3 October 2022
★★★★★ 5/5
TrustpilotBrilliant property manager
A big thanks to Greta Damidaviciue, our property manager at Hamptons. She's been amazing and quickly dealing with any problems we've had at our flat, which we rent out while living overseas. It's been a huge help this year when we've not been able to travel back to the UK.
Rachel · 14 August 2021
★★★★★ 5/5
TrustpilotHe was really kind and helpful !!!!
Guia · 28 April 2026
★★★★★ 5/5
TrustpilotThey always found a solution to all…
They always found a solution to all problems! This time I would like to thank Max Barnes and the Hamptons workers for their hard work!
Enikő · 31 January 2024
★★★★★ 5/5
TrustpilotGood Service
We are managed by Danish and he's always been extremely helpful whenever there is an issue at the flat, we have a prompt response and communication. Thank you!
Elliot · 27 October 2025
★★★★★ 5/5
GoogleWe are very pleased with our new apartment!
We can't thank you enough for such a great collaboration and patience that you had!
I really appreciate and recommend you for the entire service offered, seriousity, data protection and respect offered to us, as a customer.
Elena · 25 October 2023
Agent replied · 24 October 2024
Thank you for your positive feedback of Hamptons Estate Agents Horsham. We are so thrilled to hear how happy you are with the service the team provided! We wish you many happy years in your new home!
★★★★★ 5/5
GoogleExcellent rental service at Hamptons Reigate - a special mention to Lisa and Nicola who are dedicated to helping home owners and renters alike.
Fiona · 26 October 2019
Agent replied · 24 October 2024
Thank you for taking the time to leave us a review. Customer service is very important to us and we are delighted to hear you received a 5* service from the team in Horsham. We take great pride in our people and are particularly pleased to hear that Lisa and Nicola provided an excellent service throughout. Thank you again!
★★★★★ 5/5
GoogleVery happy with their services. We recently did an international move, and finding and reting an apartment in UK was very easy with Hamptons. Their team is very knowledgeable, friendly and helpful. We were really lucky to have Nicole as our point of contact, she guide us, help us all they way through going beyong what it was required. Not doubt we will used their services if to buy/rent another property .
CAROL · 26 October 2019
Agent replied · 24 October 2024
Thank you for your review. We take customer service very seriously and are thrilled to hear the team provided you with a 5* service, particularly Nicole. It is particularly great to hear that during an international move you were offered relevant and useful advice and support. We take great pride in our people and look forward to sharing your review with the team in Horsham. Thank you again!
★★★★★ 5/5
TrustpilotI rented from Hamptons for a year…
I rented from Hamptons for a year tenancy and it was very well managed from start to finish. Sandra McCrae and Pollyanna Colsell were very efficient and helpful throughout.
Lynn · 19 October 2023
★★★★★ 5/5
TrustpilotAggie has been a tremendous help and…
Aggie has been a tremendous help and support in my flat search, she delivered over and way beyond my expectations! She’s been the best support and help for me in this process, I can’t recommend her highly enough! She’s been so helpful, honest and supportive! 🙏🏼🙌🏼😄
Customer · 24 February 2022
★★★★★ 5/5
TrustpilotHamptons and Abi P - 10/10
We have had a great experience with Hamptons. Abi really paid attention to our requirements and found us a suitable property, the move into which, was managed seamlessly. Response and ANY communication within 10 mins, if not immediate, and all dealt with professionally. Night and day difference from any estate agent we have dealt with in the past. Definitely recommended.
Harry · 19 September 2024
★★★★★ 5/5
TrustpilotGreat service
Daniel Johnson is extremely helpful and has always been prompt to reply and/or explain issues that arise. I have put the date as 16 December but the service I have received over the entire year has been consistently great.
N · 17 December 2022
★★★★★ 5/5
TrustpilotJocelyn has been brilliant in the…
Jocelyn has been brilliant in the property management support she has provided us. I am always confident that she is there and that our every concern will be dealt with in a timely and very professional manner.
Celia · 22 February 2023
★★★★★ 5/5
TrustpilotHamptons international in Rickmansworth…
Hamptons international in Rickmansworth is by far the best estate agents I have come across I have experience unfair trading from other agents but jack quoroll was very straight forward and helpful all the way I had no issues at all over all a very good experience I would totally recommend !!
Z · 16 December 2020
★★★★★ 1/5
TrustpilotAppalling
Appalling, they cant turn up for the viewing, fail to even let you knowingly that they are late & then send another member of the team - again late - who has no information & asks to review the property alone - I would never look at a property again if it was being sold by this company- so disappointing
Philip · 18 May 2022
Agent replied · 22 October 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
★★★★★ 5/5
TrustpilotHamptons Stratford-Upon-Avon
We have just purchased the most idyllic property through Hamptons in Stratford-Upon-Avon and we cannot thank Jacob Forster and the team enough for helping us achieve this purchase. Although it was only a short chain there was issues that Jacob was instrumental in resolving.
Richard · 17 May 2022
★★★★★ 5/5
TrustpilotJenny and Jack at the Rickmansworth…
Jenny and Jack at the Rickmansworth office were excellent when we were looking for new tenants. This is the second set of tenants we have had and in both cases the service has been professional and the communication very clear and timely. The price achieved was at the top end of the range and 25% more than recommended levels from other local agents. Would recommend Hamptons
Ava · 17 May 2021
Agent replied · 22 October 2024
Thank you for your feedback about our team in Rickmansworth and in particular Jenny and Jack, we are delighted to hear you had such a good experience and look forward to making the team aware of your review.
★★★★★ 5/5
TrustpilotWe have recently sold our house through Hamptons
We have recently sold our house through Hamptons. We have found them to be most professional and so helpful and supportive throughout the whole process. They were always available to answer calls and kept in touch regularly. They are very knowledgeable about the local and wider market and were spot on with advice on all house selling related matters. We would certainly highly recommended Hamptons if you are selling a property.
Carolm · 6 December 2019
Agent replied · 22 October 2024
Thank you for leaving us a review. Customer service is very important to us and we are delighted to hear how pleased you are with the service received, and in particular that the team had a strong knowledge of the local area and market. We take great pride in our people and look forward to making the relevant team aware of your feedback, thank you again.
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