Every review we hold for the Honiton office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleI waited for your arranged visit today. I watched you drive into the property & then almost immediately drive off.
Your email response to my questioning this I could understand & was illiterate.
As a professional I expect better than this. The bare minimum you could have done was knock my door, meet me, as arranged face to face & tell me that you deem my property unsustainable for your roster.
My experience of dealing with you was deeply disappointing. You're rude, disrespectful & highly unprofessional.
James · 14 December 2025
Agent replied · 14 April 2026
There's little point on arguing with you, Mr Tucker, as your version of events bears no resemblance to mine. I arrived at the allotted time, 0845, to provide you with a free property valuation as an act of goodwill. I rang the video doorbell, no answer. I tried again, no answer. I stood by my car for a further five minutes then returned to my office as I had a busy day ahead. I'm sorry that I'm unable to agree with your comments.
★★★★★ 1/5
GoogleRoger Hemming is the most obnoxious and rude person I have ever had the misfortune to cross paths with.
My wife and I made an appointment to view a flat that Roger Hemmings Estate Agency had listed with them.
They were unable to show the property for several days and offered to show it to us this morning (2nd March) at 11.00am. At around 9.00am Huw from the office rang my wife to confirm that we were still on for the appointment at 11.00am, to which my wife confirmed yes. Huw then said that his office was just 2 doors down from where the flat for rent is located and for us to simply pop our head into the office and he would walk with us to the flat.
My wife is currently on crutches, following a major operation on her foot, but was able to walk to the office from where we live. Arriving at the office at 11.05am (5 minutes late), both Roger Hemming and Huw were sat at their desks and denied knowing anything about an appointment to view a flat. We immediately thought we had the wrong agency and continued onto the flat.
Finding no other agency nearby, my wife telephoned Huw back on the number he rang from earlier and he said he had waited at the flat and left when we didn't show, returning to the office.
We returned to the agency we had just visited and spoke with Roger Hemming in person who simply pointed at his watch and tapping it saying " You are late"!! When I pointed out my wife was on crutches and that we were only 5 minutes late he tore into me and again tapped his watch saying "You are late!!". He then shut the door to the agency in my face!!! He did not want to engage with us or anything and was not even interested in the fact my wife had just come from the crematorium following the cremation of her elderly aunt who has just passed away from Covid 19.
It is her husband, my wife's uncle, that we are now looking to get a flat for so that he can be nearer to us, he is 87 years old.
Following Roger Hemmings' discraceful and shameful attitude to my wife, I would not give this man the scraps off my plate if he was on the verge of starvation, let alone allow him to earn exhorbatent fees from me for selling my house.
Never ever again do I want to have any dealings whatsoever with this ignorant man, he is a disgrace to Honiton and the Estate Agency profession.
There are plenty of alternative Estate agents in Honiton who would really appreciate your business and would extend you the courtesy you deserve. Do not whatever you do be fooled by Roger Hemmings' act of sincerety, my wife and I saw the real Roger Hemmings' today and it is not a pleasant experience by any stretch of the imagination.
REPLY TO RESPONSE FROM ROGER HEMMING!!
Fortunately for me Mr. Hemming, I recorded our conversation at your door on my phone before you shut the door in my face, which clearly shows you are lying in every aspect of your response!! You know this and I know this, and I can prove it!!
Also, CCTV cameras and phone records show unambiguously and exactly when we arrived at your office, 11.05am!!
The fact you have wantonly lied about the circumstances surrounding the event is shameful and serves to only reaffirm my initial opinion of you.
Michael · 14 April 2021
Agent replied · 28 May 2023
I'm sorry you feel the way you do Mr Hailstone. Your story of events bears little resemblance to what actually happened. Yes, your appointment was for 11.00, but as you were fifteen minutes late for this and hadn't informed us that you were going to be late, Huw returned to the office. It was explained to you that we would have to reschedule the appointment, as I had to leave the office for an 11.30 meeting at Dunkeswell. You chose not to accept our offer to reschedule. Neither Huw or I were rude to you, however it might be considered to be rather rude for you to arrive for an appointment fifteen minutes late.
★★★★★ 5/5
GoogleWhen our Mother passed away we chose Hemmings as they were local to Dunkerswell. The other reason was the personal attention you get with an independent and as we all lived away this was very important.
There fees are set and very reasonable an we were more than happy with the presentation of the house.
Throughout the sale Mr. Hemmings and his staff kept us informed and were more than happy to help with any concerns we might have had.
I would certainly recommend Hemmings as they were professional but also very personal in handling what to us was a very emotional time.
Karen · 14 April 2022
★★★★★ 5/5
GoogleFriendly, professional and extremely efficient.
Gio · 8 April 2026
★★★★★ 5/5
FacebookRoger helped us to sell Riggles Farmhouse by patience humour and perseverance. Given his long experience in the business he was able to describe the property to attract the right buyers ably assisted by Libby. Very practical hands on. Throughly recommend them.
Jim · 30 August 2023
Agent replied · 26 July 2025
Thank you so much for your kind words, Jim. It was an absolute pleasure working with you and Lesley, and the team here hope you're now comfortably settled into your new home. All the very best for the future.
★★★★★ 5/5
GoogleRecently bought our home with the help of Roger and his team . They were very helpful friendly and diligent , returning phone calls and answering all our questions . Really recommend .
Fran · 27 February 2025
★★★★★ 5/5
GoogleWithin the last 3 weeks my wife and I finally managed to move into our new home after months and months of delays, without Roger and his excellent team it may not have happened, and we would like to thank them as they were always very friendly and seemed genuinely happy to hear from us being available to help out with useful information and advice whenever it was needed. Thoroughly professional team and we would recommend them to anyone wishing to purchase or sell.
Lenz · 17 April 2021
★★★★★ 5/5
GoogleJust brought our forever home with the huge help of Libby, she's been absolutely amazing from start to finish with us purchasing and it not being a easy run but we finally got their in the end! Thank you again Libby for being amazing!
Mr & Mrs H
Coleen · 16 April 2024
★★★★★ 5/5
FacebookJoe was great making it a pleasure doing business with them.
David · 17 June 2022
★★★★★ 5/5
GoogleThey're so nice and helpful staff so impressed.
David · 17 April 2023
Agent replied · 28 May 2023
Thank you David for your kind words. Us estate agents often get bad press so my colleagues and I strive to be that little bit different and to adopt a friendly, professional approach...
★★★★★ 5/5
GoogleGreat Estate Agents with a really friendly team. Very knowledgeable and go above and beyond 😊 …
Lauren · 16 April 2024
★★★★★ 3/5
GoogleDon't know as I have not been there.
GeriGooner · 17 April 2023
★★★★★ 5/5
GoogleRoger Hemming is such a helpful chap. Thank you very much Roger
Grahame · 17 April 2022
★★★★★ 5/5
GoogleBrilliant, we purchased our house through them. Very good service
Johanna · 17 April 2022
★★★★★ 5/5
GoogleRating only, no written review.
Hannah · 30 March 2021
★★★★★ 5/5
GoogleRating only, no written review.
Michael · 14 April 2020
★★★★★ 4/5
GoogleRating only, no written review.
DuncanNeil · 30 March 2020
★★★★★ 5/5
GoogleRating only, no written review.
Gabriela · 30 March 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
