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Fulfords Honiton reviews

4.6

β˜…β˜…β˜…β˜…β˜… Excellent

67 reviews across 1 platform

99 High Street, Honiton EX14 1PG

Fulfords's Honiton office at 99 High Street is rated 4.6 out of 5 across 67 reviews on 1 platform, including 67 Google reviews rated 4.6. Checked 9 October 2026.

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4.6 / 5

67

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Honiton office, from every platform, shown as written. First names only.

5/5

Google

Every one that I talked to recommended Fulfords Lettings and I now understand why, its been a pleasure dealing with you. Living in Spain I was quite concerned about my mothers house and the works that needed doing before I could rent it out. The Staff at Fulford Lettings Honiton and their property management department helped me with friendly advice, arranged workmen to do the necessary repairs at a very resonable rate and took care of all the details. My experience with Fulfordsn Lettings has been very positive and I would highly recommend them.

Dragos Β· 26 March 2014

1/5

Google

Total lack of communication, no response to any issues you have with them or landlords or management companies, total lack systems and processes, any problems with these people just gets passed on to another person... No respect in treating there customers with customer service, and that's what Fulfords are being payed to do. I will not ever use them again or recommend these incompetent agents to anyone, and what ever you do, CERTAINLY would not recommend you rent through these people as they seem to rent out illegal houses.

Dani Β· 26 March 2021

Agent replied Β· 28 May 2023

Hi Dani, We have contacted our local office regarding your comments. They have advises that whilst there were maintenance issues at the property, all were dealt with in a timely manner despite issues with contacting tenants through changes of mobile numbers and work patterns. The tenancy ended at the end of February and despite issues and the lockdown, the deposit was returned to the tenants by early April. Kind regards, Scott @ Customer Relations

5/5

Google

Not to put too fine a point on it, I found myself in a somewhat sticky situation as regards an old guy like me ! Due to events entirely beyond my control ( covid19 cross-infection risks being pretty paramount when you are in your eighties ! ) and forced to leave my home of 20 years at very short notice, the staff at Fulfords were simply magnificent. Maisie moved with the speedof light ! ...... and stuck to that speed without the slightest hesitation. Now I have a shiny new home in a very nice place in Sidmouth, and move into it in a few days time. No-one human could beat that performance. Simply staggering. The word thankyou does NOT fit this occasion......!

Alan Β· 26 March 2021

Agent replied Β· 28 May 2023

Thank you for your terrific 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Sam the Branch Manager has really been fantastic from start to finish. He has gone above and beyond for me and made the whole process extremely smooth.

William Β· 26 March 2025

Agent replied Β· 28 December 2024

Thank you so much for your wonderful 5* review William! We're thrilled to hear that Sam provided such excellent service and made the process smooth for you. Best regards, Lucy, Customer Relations Team

5/5

Google

Fulfords is an excellent letttings agent. During our visit to the Honiton branch, we dealt with Jack, who made the whole process very simple and easy to understand for myself and my housemates. As this was the first time moving away from home, he were very helpul with regards to finding the perfect property to suit us and we have settled in nicely. I would highly recommend Fulfords and their services.

Oli Β· 26 March 2015

4/5

Google

Local House Sale. If I was to need a local agent in the area again then I would employ Fulfords again without doubt. A strong meeting from the start with a confident "we WILL sell this for you". Published online marketing was thorough and fast, followed by a good number of prospective purchasers viewing the property. Several offers, some good , some not so good. We lost a sale within the first 6 weeks, but only because the prospect client messed everyone around and pulled out, and was no reflection of Fulfords other than we were all frustrated but even more motivated to get the house sold to the right buyer. We then we agreed a sale for the second time with the now new owner. This completed in a very short time. As with most house sales there are hiccups along the way but we all communicated well and got the job done. Thank you Fulfords for the support, especially through difficult circumstances. M & N

Matt Β· 26 March 2019

Agent replied Β· 28 May 2023

Thank you for your wonderful review, it is great to read such positive feedback, please feel free to contact us via review@countrywide.co.uk if you wish to discuss how we could achieve that elusive fifth star. Best wishes, Lucy

2/5

Google

Totally incompetent. My first home buying experience was an absolute disaster thanks to Fulfords. From being given the keys to the house we purchased before the seller had even moved out to a careless mortgage advisor. Empty threats and pushy staff. I would avoid Fulfords like the plague. First of all, the house purchase was held up due to difficulties the seller was having moving into their new home. I don't know the full details but all I know is it is was to do with a mortgage that Fulfords in house mortgage advisor had setup. We also went with their in house mortgage advisor. I really wish I hadn't. He failed to inspire me with much confidence. Everything seemed fine on the initial meeting but from then on, things just got worse. We were made promises that we'd have a mortgage offer within a month. I was asked a couple weeks in to fax over some paperwork to the mortgage advisor so he could get it to the mortgage lender and thought everything was sorted. On chasing this up a month later, no mortgage yet. I thought I'd give them the benefit of the doubt and waited patiently for another fortnight. Still no mortgage so I chased it up. I then got requests for more paperwork. Mostly paperwork I had already given him! Is this to say he lost the paperwork I had already sent him? When something has my personal financial details on I'd like to think they deal with it safely but all seemed too lax regarding this matter. These difficulties persisted for 4 months before I received my mortgage offer. A far cry from the 4 weeks quoted. Then there was the sales staff. Infuriating to say the least. We experienced difficulties in purchasing the property that we did. Difficulties that Fulfords didn't keep us posted on at all. The house sale was about to fall through and they didn't even have the courtesy to call. A house is one of the biggest purchases you'll make in your life and they could not even be bothered to keep me up to date. When things did get back on track and contracts were due to be released, I was pestered every day over the phone for the best part of week to get my contract in. What made me furious was I hadn't even received the contract to sign yet. I was given threats that the house purchase was in danger and that I really need to get the paper work in. This is a house purchase that had been going on for 6 months at this stage. I could not believe the nerve of Debbie to call me up and tell me unless I got my contract in immediately, the house sale was going to fall through when I didn't even have the paperwork and it had already dragged on for 6 months! I found Debbie to be a very unpleasant person to deal with. Pushy and rude. There's also the legal issues of the service Fulfords provided. The contract clearly stated an exchange date. A few days before the exchange date we popped in to check everything was in order. We were told everything was fine and that we could move in that day. Great we thought. The seller had moved out early. They then proceeded to hand us the keys to the house. We arrive at the house, open the door and walk in. The seller was still in the process of moving out! Luckily the seller wasn't there at the time but the sellers boxes of clothing and personal items were all still sat in the living room. I don't like the thought of an estate agent handing my keys over to someone before a legally agreed date when I could potentially still be there! Fulfords then have the nerve to send me an email asking me to leave a GOOD review on Google. I don't think so.

John Β· 26 March 2013

Agent replied Β· 28 May 2023

I’m very sorry to hear that you have had a bad experience with Fulfords Honiton. My team and I aim to provide the highest levels of customer service possible and as a regulated business we take complaints and any problems our customers experience very seriously. I would like to settle this issue and invite you to contact me to see if your complaint can be resolved. Please contact me or any of the staff at 01404539168 and we will deal with your problem personally. Branch Manager

5/5

Google

I went to different other letting agencies in Honiton. But trust me Fulfords is the best one for me. Very helpful staff members ☺️ I got my new accommodation with out any delay. Thankyou very much Fulford team πŸ™πŸ» …

Sreelakshmi Β· 26 March 2024

Agent replied Β· 7 July 2023

It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.

5/5

Google

Professional friendly staff who respond quickly to requests. Honest appraisal of the property and sensible valuation. The team in the office work well together and all seemed pleased to assist with any request. I would especially like to mention Beatrice, Niamh and Helen who all went out of the way to assist and were also proactive in moving the sale along.

Theresa Β· 26 March 2022

Agent replied Β· 28 May 2023

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

With regard to the letting of my son's property in Branscombe, (for which I am responsible) and the matter of dealing with a couple of very troublesome tenants, Aiden in the Honiton office has been really very helpful indeed. He has worked very hard to help us overcome some difficult situations, and has been a pleasure to deal with. He is a great asset to your company. Kind regards Sandi Clark Mayes.

Sandi Β· 26 March 2019

Agent replied Β· 28 May 2023

Thank you Sandi for your glowing 5* review of our Fulfords team. It is always great to read such positive reviews and recommendations from our clients. Best wishes, Lucy.

4/5

Google

Great service with that personal touch which makes all the difference.

ROB Β· 26 March 2025

Agent replied Β· 11 November 2024

Thank you for your lovely review Rob. Best wishes, Lucy, Customer Relations.

5/5

Google

Great estate agent, great service and speed.

Sam Β· 26 March 2025

Agent replied Β· 11 November 2024

Many thanks Sam for the fantastic 5* review. I have passed your flattering comments onto our Honiton branch. Kind regards, Lucy, Customer Relations.

4/5

Google

Really good service from Fulfords Letting Agents in Honiton. The staff respond extremely quickly to emails and are very professional.

Teresa Β· 26 March 2024

Agent replied Β· 28 April 2024

Many thanks Teresa Moss for the great review. Kind regards, Lucy, Customer Relations.

5/5

Google

What a professional team! Within 3 weeks, I was able to move into my property. Dedicated and helpful staff, they keep you informed every step of the way. I highly recommend them!

Keisha Β· 26 March 2023

Agent replied Β· 28 May 2023

Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.

4/5

Google

They have recently handled the sale of my property. The text in the initial draft of the advert did not give the impression that much time had been spent on it. However subsequent service, particularly from Niamh Scott, has been excellent.

Cris Β· 26 March 2022

Agent replied Β· 28 May 2023

Thank you for your 4* review and great comments! Best wishes, Scott @ Customer Relations

4/5

Google

Best Estate Agent we have encountered. The staff are always on hand to answer queries and will go the extra mile to help..They are very professional but at the same time friendly which helps especially during these difficult times.

Audrey Β· 26 March 2022

Agent replied Β· 28 May 2023

Many thanks for the great review. Kind regards, Lucy, Customer Relations.

5/5

Google

We were really impressed with Fulfords at Honiton, the staff were really helpful, polite and we didn't need to wait for feedback or information. It was always forthcoming which was really helpful. Cant fault them at all.

Sam Β· 26 March 2021

Agent replied Β· 28 May 2023

Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Professional and ethical is all l can say. I wouldn’t hesitate to refer anyone there especially to Kinga. Keep it up!!!

John Β· 26 March 2023

Agent replied Β· 28 May 2023

Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

It was awesome with Fulfords!! I’ve become an advocate for them😁 …

Joy Β· 26 March 2023

Agent replied Β· 28 May 2023

Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Exactly what I needed done - no complexity, quickly and efficiently.

Colin Β· 26 March 2023

Agent replied Β· 28 May 2023

Thank you for taking the time to leave us this excellent 5* review. Kind regards, Lucy, Customer Relations.

1/5

Google

Aiden (Honiton branch) is ignorant and not able to solve any issues. Never calls back and denies himself when I call and someone else picks up the phone. Shocking and very poor service!!!!

Anita Β· 26 March 2018

Agent replied Β· 28 May 2023

Thank you for taking the time Anita to leave us your feedback. I am sorry to read that you have not been happy with the level of service you have received. I would like to assure you that as a company we do expect high levels of service from all our branch teams and as such, so that we can learn from your experience, please can you provide us with further details at review@countrywide.co.uk. Kind regards, Scott.

5/5

Google

At our recent viewing of a Honiton property we were extremely impressed with your representative Helen. Very professional and businesslike. Our experience of Fulford’s services so far has been very good.

Gill Β· 26 March 2019

Agent replied Β· 28 May 2023

Thank you Gill for you excellent 5* review. It is delightful to read Fulfords provided you with a professional and helpful service. Best wishes, Lucy.

5/5

Google

Recently sold a property with fullfords. Thanks to everyone on the team. And a special thanks to callum who went above and beyond to finalise everything.

John Β· 26 March 2020

Agent replied Β· 28 May 2023

Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review. Kind regards, Donna.

5/5

Google

Very pleased with the customer service & frequency of updates. The team was always contactable & our property was rented very quickly. Recommended, and would use again.

Duncan Β· 26 March 2019

Agent replied Β· 28 May 2023

Hi Duncan Thank you very much for the 5* review and recommendation! Great to hear that the team were able to get your property rented quickly! Kind regards, Jake

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Questions about Fulfords Honiton

How many reviews does Fulfords Honiton have?

Fulfords's Honiton office has 67 reviews across 1 platform: 67 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Fulfords Honiton's rating?

Fulfords Honiton is rated 4.6 out of 5 across all 67 reviews, and 4.6 out of 5 on Google from 67 reviews, checked 9 October 2026.

Where is Fulfords's Honiton office?

Fulfords Honiton, 99 High Street, Honiton EX14 1PG.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.