Every review we hold for the Holywell office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAmy, Olivia, Joe and Tom have been excellent in pulling the sale of a property from the brink so many times!
Seller was excellent all the way throughout and this is largely due to the support offered by the team here at William Gleave.
From the buyer perspective, we had regular updates on critical issues regarding the property to ensure it could be mortgaged and so much more than I can write here.
Highly recommend the team here to get the sale over the line.
If I was selling a property in the Flintshire area I would not hesitate to have this team in my corner!
Carl · 14 November 2025
★★★★★ 5/5
GoogleFantastic service from the team at William Gleave. Olivia, Joe and Tom went above and beyond to finalise the purchase of our property. Always available and keeping in contact as much as anyone could hope for. Although our purchase was not straight forward, the team found ways to smooth the journey and get us to completion and into our forever home. Always grateful and would definitely recommend their services. Thanks again guys
Steve · 14 December 2025
★★★★★ 5/5
GoogleWhat an amazing team at william Gleave,Holywell.
You have all supported us through a difficult time.
From the time Joe came to see us to value the property until today when we exchanged contracts you have been there to help every step of the way.
Olivia has been amazing chasing up issues we've had and nothing is too much trouble she is an angel.
Amy you are wonderful too and should be proud of your team of heroes.
I can't forget Tom who was also helpful and reassuring.
I can't thank you all enough you are all lovely ,kind genuine people who go the extra mile for your clients
We will certainly pop in to say hello after the madness of tomorrow's move.
Pam · 14 September 2025
★★★★★ 5/5
GoogleI can thoroughly recommend Amy, Olivia, Joe and the team from the Holywell branch after sterling service selling a property for us.
Right from the off they were friendly, helpful and took time to explain the process and answer any questions we had. Excellent communication, a pleasure to work with . All options were discussed in an easy to understand manner and I honestly cannot fault anything that they did for us.
It's a stressful time when moving but reassurance and positive suggestions and advice put our minds at rest, made everything move nicely and right now I'm sitting in a lovely new home thanks to the number one team .
Don't give it a second thought, contact the office and let them get the job done for you.
Nick · 14 September 2025
★★★★★ 5/5
GoogleWilliam gleave branch holywell was Effient, Reliable and always friendly. I would say they are the best estate agents in the holywell region at the moment. Olivia Jones was my sale negotiator, She was absolutely fantastic from start to finish, Everything was handled smoothly and professionally. She is a truly valuable asset to william gleave I would definitely use their services again without a doubt.
Jonathan · 14 November 2025
★★★★★ 5/5
GoogleAh I’m in my lovely new home and reflect that I may have missed out on it had it not been for Olivia’s quick thinking!! Despite feeling very ‘at home’ on my first viewing, I was somewhat put off by some things to do with the house and was concerned they’d be an expensive fix. Olivia could see I was in 2 minds and suggested she contact the vendor about the things that bothered me. I’m so glad she did, as ultimately everything could be answered and sorted and now I live here 1 week in!! Throughout the process Olivia was efficient, communicative and kept in touch. If I had queries she was quick to contact the vendor to resolve. I’m grateful to Olivia and the team for getting me the house and through the purchase in good time. Thanks all 🙏
L · 5 June 2025
★★★★★ 5/5
GoogleAmy and her team have just been fantastic. Right from the moment I called about putting my property on the market with them (as an apartment below me had sold really quickly).
I wanted to get my place sold as I wasn't living there anymore, had tried to push it through auction to get a quick result, but it just wasn't getting the "bites".
Then Amy (William Gleave) met me, explained her approach to dress the apartment up (it was largely empty and devoid of furniture), just to get people through the door.
I followed Amy's idea to the letter, and sure enough it went on the market with some fab photos from them, and the viewings came in a short while later (about 4 weeks or so) which Amy, Olivia and the team handled for me.
Then a flurry of additional viewings came in and offers (yes plural - many offers) were put to Amy and her team - yay!
We are almost at the end of this journey now and hopefully ownership will be transferred to the new owner very soon who will use, enjoy and love it, like I used to do many years before!
Amy, Olivia and the rest of the team are focused, pushy (in a good way), and they get results.
Their fees are reasonable (we'd all like to pay less!), but for what they have done, I cannot recommend them enough.
Top team,
Thanks Amy & Co!
Ian · 13 May 2025
★★★★★ 5/5
GoogleWhat more can I say.
William Gleave have been outstanding through the process of our purchase, they have always been there to help and keeping my wife and I well informed and updated with the ongoing purchase.
I would like to give a special thank you to Olivia and Tom for their support also.
Derek · 14 January 2026
★★★★★ 5/5
GoogleMyself and my partner used William Gleave Holywell in the sale of our house. It was a complicated sale and took roughly 6 months however the branch were fantastic in supporting the sale and seeing it through. Joe Williams was the instrumental estate agent who saw the sale through from start to finish. Nothing was ever too much trouble for him and he was happy to advise and guide us both through the process whether than was on the phone or having a meeting at the branch. He is a credit to William Gleave. Amy Jones was also fantastic as branch manager since taking over, we will definitely be using William Gleave Holywell again if need be.
Eloise · 1 January 2025
★★★★★ 5/5
GoogleAmy at the Holywell branch was absolutely instrumental in guiding me through a particularly complex house purchase. She consistently provided up-to-the-minute information, which allowed us to relay crucial details to solicitors and other estate agents in the chain. Amy is truly proactive and goes above and beyond to ensure everything is completed in a timely manner, even working outside her regular hours to get the job done.
Thank you, Amy, for your incredible support, you've been amazing!
James · 4 September 2024
★★★★★ 5/5
GoogleOlivia at William Gleave Holywell was incredible helping me with the purchase of my first home - kept me informed throughout the entire process and was lovely to deal with!
Meg · 14 January 2026
★★★★★ 5/5
GoogleThank you Amy and Olivia for all your support during the process of us buying our first house. They were very helpful and supportive every step of the way, and advocated for us when we felt nobody else did.
Emelia · 14 July 2025
★★★★★ 5/5
GoogleI have found William Gleave Holywell to be very professional and supportive throughout the house buying process. Olivia Jones dealt with my purchase and has been an extremely proficient estate agent. She was on time to all viewings and was able to give detailed information about the
e houses. If she didn't have the answer to a question, she would find out and give an update in good time.
My purchase has required lots of inquiries to solicitors and many requests for updates from myself. Olivia has pursued all lines of enquiry promptly and with a clear outline as to how long it might take to get a response. Her communication skills have been brilliant and much needed reassurance that everything would be processed in due course was much appreciated.
On the rare occasions that I could not speak to Olivia, Amy and the rest of the team have been able to answer any queries and have all had a part in supporting me through the process.
Many, many thanks to you all!!!
Michelle · 14 September 2025
★★★★★ 5/5
GoogleCannot recommend Rich and his team enough. Not only did they find the right property, at the right price, but really personalised the viewing experience to ensure the properties put forward were really suited to what I was looking for. I felt really looked after as a first time buyer and the whole team are super friendly and informative. Can't thank you enough!
Beth · 14 April 2023
★★★★★ 5/5
GoogleMe and my partner have just purchased our first property with William Gleave. As we are only young we had no clue what we were doing and so were worried about getting the process started.
Amy, Joe and Olivia have all been so brilliant at updating us and helping us along the way. We truly couldn’t have done it without them. Would recommend every day of the week.
10000/10
Heather · 8 April 2025
★★★★★ 5/5
GoogleI Can't thank Richard and his team enough for finding me my dream home, as I know he's done for many others. They went above and Beyond to ensure a smooth transition. I would definitely recommend William Gleave to anyone selling their home.
Rhys · 14 April 2023
★★★★★ 5/5
GoogleWe would highly recommend using William Gleave Estate agents Holywell, could not fault the experience off selling our home with them and made it very easy. Our agent Richard Newsome was amazing and couldn't be anymore helpful, nothing was to much.
Sophie · 14 April 2023
★★★★★ 5/5
GoogleGreat branch. Amy and her team took really good care of us.
Rich · 2 November 2024
★★★★★ 5/5
GoogleHighly recommend this estate agent on selling your property,Richard and his team are Very friendly and efficient always on the other side of the phone very helpful estate agent and go above and beyond for customers
Debra · 14 April 2023
★★★★★ 5/5
GoogleI highly recommend William Gleave Holywell if you are considering selling your property. When they sold my property they provided an outstanding customer service keeping me informed every step of the way. They professionally managed all the viewing feeding back after each viewing. Once they had found a buyer they provided support and guidance at each stage making sure I was always kept informed as the sale progressed. They took the stress out of selling my property by dealing with any concerns I had promptly and efficiently with excellent communication skills. They certainly went above and beyond what they needed to do.
Jan · 14 April 2023
★★★★★ 5/5
GoogleBrilliant estate agents , this was the first time we have sold a property and Richard from the Holywell branch was so helpful he guided us through the whole process , keeping in touch with us and giving us regular updates , our house went of the market and had lots of interest straight away as the photos taken of the house where excellent and I believe this sparked a lot of interest in the property our house sold with it 3 days , even after the sale Richard still kept in touch and gave us regular advise regarding the completion process, highly recommend this estate agents for buying and selling properties
Toni · 14 April 2023
★★★★★ 5/5
GoogleFrom viewing our house to choose the Estate Agent to selling they gave a great service. Always available to answer any questions and offer advice. Thanks Richard and the team.
Holmes · 14 April 2023
★★★★★ 5/5
Google5* service every step of the way! Rich and his team went above and beyond nothing was too much trouble! Highly recommend
Adele · 3 May 2023
★★★★★ 5/5
GoogleVery helpful
Very nice staff
Thankyou
Emily · 14 October 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.