Trusted Agent profile
★★★★★
48 reviews across 2 platforms
10 High Street, Holywell CH8 7LH
Reid & Roberts's Holywell office at 10 High Street is rated 4.6 out of 5 across 48 reviews on two platforms, including 43 Google reviews rated 4.6. Checked 9 October 2026.
Every review we hold for the Holywell office, from every platform, shown as written. First names only.
5/5
GoogleCant fault them at all Sophie and Micheala were brilliant from day one right through to the end. Kept me updated with the progress and explained everything in normal terms. Would definitely recommend them and if I decide to sell in the future they will be my first port of call. Thank you so much for everything x
5/5
GoogleHaving both rented and sold my property via Reid & Roberts can’t praise all enough for the help and professionalism in both matters Mold and Holywell branches .. like to say thank you to Sophie at Holywell for kindness and help shown in her work very prompt and nothing was too much trouble in sale of the property but a thank you to everybody involved
5/5
GoogleSophie was brilliant with me and my partner from start to finish when buying our first home. All our questions and concerns were answered really quickly and she helped us understand the whole process. Would highly recommend Sophie and the team!
5/5
GoogleMichaela and Sophie are a fantastic team here at Holywell Reid and Roberts. From the first day we met they went above and beyond to help, advice, reassure, chase up etc. Starting from helping to move things around when taking pictures and ending with still giving reassurance and guidance up until completion day. And what a journey we had of nearly 10 months of selling, buying and finally moving into our new beautiful home. They always kept in touch, replied to emails quickly, sometimes even on weekends. We thank you from the bottom of our hearts and wishing you only the best for the future, keep doing what you doing, you are excellent! Best regards Aus and Jon
5/5
GoogleThe staff at Reid & Roberts (Holywell) have been both professional and fantastically supportive both during the sale of our late parents' property and then selling and purchasing our own house some months later. All the staff were extremely professional and worked hard on the sale of our parents' house giving excellent advice regarding the property market, in particular when (and if) to reduce the asking price, and by how much, they were very sensitive throughout the process and offered us advice and guidance, leaving us to make the final decisions as a family. They we so professional undertaking our parents' property sale, which is why we didn't hesitate to use them again for our own house sale. We also used them to purchase our old property some 8 years previous. Always excellent service and professional advice throughout. Thanks to all the staff and wishing you all continued success for the future. Gavin & Jennifer Roberts
5/5
GoogleWe had a fantastic experience with Reid & Roberts Estate Agents in Holywell during our recent house move. From start to finish, the process was handled professionally and efficiently, and everything went very smoothly. Sophie in particular was incredibly helpful, her communication was excellent throughout, keeping us fully informed and always responding promptly to any questions we had. She really helped take the stress out of the move and made the whole experience feel straightforward and well managed. We wouldn’t hesitate to recommend Reid & Roberts to anyone looking to buy or sell a property in the area. A great team and a great service.
5/5
GoogleI was very happy with the excellent service provided by the team at Reid and Roberts in Holywell. Their communication was 10/10 and they updated me every time there was a viewing and provided feedback through their portal. I found that they had good knowledge of the market and they were very helpful throughout the process. I would highly recommend this company for anyone buying and selling.
5/5
GoogleA really good experience from start to finish. Michaela and Sophie handled our sale and got us over the line with no hassle at all. We were kept in the loop every step of the way. I can thoroughly recommend Reid Roberts, they have been the best agents we’ve ever used to sell a house.
5/5
GoogleGreat experience over all. Michaela and Sophie were easy to deal with and sorted out any issues very quickly.
5/5
GoogleSophie, Michaela and Lisa are a brilliant bunch of people who work so hard to promote, market and sell your property. They are extremely personable and work hard to make a stressful situation bearable. They communicate what is happening, when, every step of the way. Thank you so much for your help in selling our property.
5/5
GoogleAbsolutely amazing service! Buying a house is one of the most stressful e events in anyone's life but the wonderful staff at Reid and Roberts were amazing from the date we booked the first viewing! They were always on hand to answer my many queries and nothing was ever too much trouble! Thank you so much
5/5
GoogleFriendly, knowledgeable, professional service from Reid & Roberts, Holywell. I was having to sell my very recently deceased mother's property; this was dealt with sensitively. I don't live locally so the agency conducted viewings on our behalf and consistently went the 'extra mile' often in difficult conditions. They also dealt with a large number of viewings over a relatively confined period of time. I have no hesitation in recommending. Thank you, Richard and team, for taking care of us.PositiveProfessionalism
5/5
GoogleProbably one of the best, professional, friendly services I’ve experienced in a long time. I have no hesitation in recommending them to others. They go above and beyond to help and are clearly passionate about they job, which shows.
5/5
GoogleLisa and her team are highly professional and experts in the local property market. I highly recommend Reid & Roberts to anyone selling their property in North Wales. Efficient marketing, friendly service and very helpful.
5/5
FacebookI would highly recommend the team at Reid & Roberts Holywell branch! Not only are they friendly, understanding and punctual, they are highly professional with every aspect of their work. Our house went on the market in October 2019 and a sale was agreed in December 2019. During this time, we had a number of viewings all of which were organised by the team and communication between them and us was excellent. Thank you for being so supportive throughout the process!
Thank you
5/5
GoogleGreat team. Julie went above and beyond in her support. Follow up was great with post being forwarded. Never easy selling a property but was made easier by the team keeping us updated. Thanks and well done!
5/5
GoogleMichaela and Sophie are extremely helpful, friendly and professional. As first time buyers, we had a lot of questions, but they were always ready to answer. Highly recommended.
5/5
GoogleViewed a couple of properties with the Holywell branch. The staff are lovely, helpful and friendly. Special thanks to Serena who took our requirements into consideration and let us know when something new came to the market. Very personable and professional, massive credit to the team!
5/5
GoogleFriendly and helpful staff at the Holywell branch helped us buy our new house and we're over the moon with it. Thanks for all your help. Highly recommended.
5/5
GoogleAmazing service from an amazing team at Holywell. Rich and his team ensured a smooth, professional and friendly transaction furthermore the chain required we had to move during recent events. The team ensured we had everything in place to ensure we kept to government guidelines. Thanks again guys.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleCurrently looking for my first home and they have been fantastic in helping me search. The team is friendly and always quick to respond to any questions. They’ve made the process smooth and stress free so far. Highly recommend their service!
4/5
GoogleVery nice people but felt let down on follow up calls. If we needed to know about the purchase of our new home and how it was going, we had to chase. Even when we went to view the property Richard hadn’t got the keys so we had to wait while he went of to get them. When you do speak to people they are always polite and courteous. Just need to keep people up to speed. One courtesy call a week would do it.
5/5
GoogleThank you, Lisa, for such a professional way to market our property because of you we achieved the best price and without any problems or hassle. The selling process was more like being helped by a friend. First class service, once again thank you for everything.
5/5
FacebookWe decided to used Reid’s & Roberts to sell our home and in less than two weeks it was sold !! Our sale took time because of lockdown but to be fair louise pushed at every possible opportunity to get things done, she chased when it was needed and got the house completed as soon as was possible!! We had complete confidence with Reid’s & Roberts would definitely recommend to anyone wanting to sell their home . Thank you all in Reid’s & Roberts for being professional and working so hard !!
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Reid & Roberts's Holywell office has 48 reviews across two platforms: 43 on Google, 5 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.
Reid & Roberts Holywell is rated 4.6 out of 5 across all 48 reviews, and 4.6 out of 5 on Google from 43 reviews, checked 9 October 2026.
Reid & Roberts Holywell, 10 High Street, Holywell CH8 7LH.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.