Trusted Agent profile · Holmewood
★★★★★
1,393 reviews across 2 platforms
Chesterfield Road, Holmewood, S42 5TD
Harron Homes's office in Holmewood, at Chesterfield Road, is rated 3.9 out of 5 across 1,393 reviews on two platforms, including 14 Google reviews rated 3.9.
Every review we hold for the Holmewood office, from every platform, shown as written. First names only.
5/5
TrustpilotGorgeous homes
Gorgeous homes, great customer service and offered us a great deal. cant wait to move in!
Hi Paul and thank you for taking the time to leave a review. It’s great to hear about your experience with Harron Homes. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
5/5
TrustpilotVisited Harron Homes at Killinghall
Visited Harron Homes at Killinghall. Greeted by a lovely lady; Caroline who was friendly and professional and answered all the questions we had. Pleased to say not over pushy and we will definitely be back for a second viewing.
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
5/5
TrustpilotFantastic and exemplar customer service…
Fantastic and exemplar customer service by Jeanett. Really felt her passion and care when discussing the Shellford and Banbury
Hi Alex and thank you for taking the time to leave a review. It’s great to hear about your experience with Harron Homes. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
5/5
TrustpilotAbsolutely fantastic service and…
Absolutely fantastic service and experience with the showroom agent JULIA. very attentive, understood what we are looking for in our forever home.
Hi and thank you for taking the time to leave a review. It’s great to hear about your experience with Harron homes. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
5/5
TrustpilotForest Reach
Just been down to Forest Reach to have a look and what a suprise, they are stunning. The showhomw was to die for. Alistair thew sales guy there was very helpfull and answered all our questions. I am now looking forward to our next move once we have sold.
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
5/5
TrustpilotWe visited Thoresby Vale today and…
We visited Thoresby Vale today and Meryl could not have been more helpful, answered all our questions and Provided a great service to us.
Hi James and thank you for taking the time to leave a review. It’s great to hear about your experience at Thoresby Vale. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
5/5
TrustpilotThorpe Meadows development…
Visited the Thorpe Meadows development on the 2nd Feb to view the show home and have to say what a friendly helpful individual we were greeted by. She couldn’t do enough for us and was a wealth of information, brilliant.
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
5/5
TrustpilotFriendly, knowledgeable, helpful
Jane in the site office was very knowledgeable, friendly and helpful. I’d we decide to move we will definitely be back to see her in the next couple of weeks.
Hi Tina and thank you for taking the time to leave a review. It’s great to hear about your experience. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
1/5
TrustpilotDangerous- no pavements or roads
Dangerous- no pavements or roads 2 years in and it’s still dangerous for my little girl to ride her bike in the estate built by Harron homes. Pavements and roads are not finished. This is an accident waiting to happen.
Thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. We have liaised with our Yorkshire customer care team and we're aware they’ve made contact with you to find a suitable resolution. If you have any further queries we would urge you to contact yorkshirecustomerservices@harronhomes.co.uk.
4/5
TrustpilotHouse purchase at Far Grange Meadow
I have purchased a house at Far Grange Meadow, Selby with a part-ex deal. Sandra in Sales has helped ensure the whole process has run very smoothly. I used Harron's Panel Solicitor & Financial Advisor, both companies have functioned very efficiently. Contracts exchanged with no delays.
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
5/5
TrustpilotMoved in two months ago at our new…
Moved in two months ago at our new Harron homes Warkworth at Highfield Manor. Great experience, the house is finished to a high standard. Jane and Matt have been amazing throughout the whole experience of buying the property and moving in. Aneequa
Thank you for taking the time to leave a review. It’s great to hear about your move to a brand new Harron Home. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
5/5
TrustpilotExcellent Allison
Allison Melia provided excellent information and service. She was highly personable, super helpful and understood our requirements.
Hi Caroline, and thank you for taking the time to leave a review. It’s great to hear about your experience with Harron Homes. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
1/5
TrustpilotWorst company ever
4 years on and still have snags. The worst company we have ever dealt with.
Hi Nicole and thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. We have liaised with our Yorkshire customer service team and they advised that they have been speaking with you regarding your outstanding issues and are continuing to look into them. If you have any further queries, please email our customer service team directly on yorkshirecustomerservices@harronhomes.co.uk. Regards, Harron Homes.
5/5
TrustpilotI came to the Birchencliffe site on…
I came to the Birchencliffe site on Friday to get some information on the new builds as im looking to relocate i spoke to two very nice pleasant ladies Debbie and Jackie who were most helpful i look forward to visiting the site again in the near future.
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
5/5
TrustpilotHome tour at Victoria Heights…
I did my Home tour at Victoria Heights today. Jacquie, as always, has been extremely helpful explaining all the things. Looking forward to my completion tomorrow.
Hi Manish and thank you for taking the time to leave a review. It’s great to hear about your experience at Victoria Heights. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
5/5
TrustpilotProactive hard working staff
Proactive hard working staff, very empathetic, we were given with all the options and Jackie spent good time with us which really helped us to make a decision.
Hi Manish and thank you for taking the time to leave a review. It’s great to hear about your experience. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
5/5
TrustpilotNathan at Harron Homes
Spent time last week at the Harron Homes development in Chesterfield with my wife. The senior sales executive on site, Nathan, was excellent. He was informative, engaging and incredibly helpful with ideas and suggestions. A genuine pleasure to spend time with and a credit to the company.Alan Pringle
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
5/5
TrustpilotFantastic experience
Fantastic experience, working with Rebecca very helpful sorting out all the details regarding buying our property & helping out with our exchange, nothing is too much trouble. Rebecca has excellent customer service skills & I have found her very approachable & easy to communicate with.
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
5/5
TrustpilotJust reserved our new home at Highfield…
Just reserved our new home at Highfield Manor today! Excellent, informative service from Jane- more than happy to fully answer any queries we had. Great communication of the future process. Reservation of plot went smoothly and we are very excited for the building process ahead!
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
1/5
TrustpilotDon't bother
Don't bother. Delays from signing up, 3 years of misery from moving in to unfinished house, every system in our house has been re done from roof to floors and we are lucky as we have had less than others. We actually celebrated the other day as no skips or scaffolding in sight after 3 years and only recently ie 3 months ago we got a road. That's from 2016 to nearly end of 2019 and no road, basic ask really but they can't even get that right. Prior to this I sprained my ankle and ruptured my achilles on the road full of bumps and holes and they're even contesting the payout yet accepted responsibility for the significant and long term damage caused. I am still fighting them through the legal system. To be honest why am I surprised as they just ignore you unless you involve regulators or legal. Nice now after we went to LABC numerous times but you'd expect better at the price they charge. I've bought persimmon and wimpey in past and son has wainhomes oh I wish I'd stuck with one of them. With the house and the still ongoing battle with injuries it is so tiresome. Don't get me wrong lovely now with the nicest neighbours, after all we have something in common, but don't love the house as I should because of the hassle. I just want what I paid for but no not happened and no apologies or anything. You can be sure of buying a second hand Harron home because it will have been corrected to standard which even now we continue to do as we are outside the 2 years snagging warranty but don't buy new from harron homes. You will definitely regret it. And really don't be fooled by the high reviews on here it is really clear who wrote them, you don't need to be a genius. Maybe Harron try getting it right in thr first place then you don't have to lie, oh wait that's what you specialise in isn't it? Lying yep we've heard so many of them why bother changing now.
1/5
TrustpilotI bought a house in 2015 at the…
I bought a house in 2015 at the Hazelmoor Fold development. I sent something in the region of 159 to 200 emails over the next three years trying to get the 148 defects / snags sorted. After more than three years of battling with Harron, I finally gave up at Easter 2019, still with about 30 outstanding. They were supposed to send someone then to replace some doors with scratched glass panels (they were actually replacements themselves that were more scratched than the originals), but, as ever, nobody turned up. The “customer service” team, and I use the term lightly, are shocking. They tell you one thing, then do another. At one poi t they sent people letters saying we were not to ring them up any more. How’s that for great service. Some of my defects were so easy to fix at the time that you really can not understand why they didn’t just sort it. Great example - our small hall carpet has a join in it. It’s only about ten feet long by six wide, so clearly no need for a join unless they just used off cuts. Four years down the line you couldn’t just replace the hall, as it would no longer match the rest of the downstairs. Anyway, I gave up. Harron, feel free to contact me (you have my details) and I will consider changing the review. But you won’t. Because you never do. It’s interesting that Harron respond to all of the positive reviews (mostly from people leaving their first TrustPilot review, with names suspiciously similar to known Harron staff members), and don’t respond to any reviews that are critical of them. They also appear to have reported many reviews - I know some of the people that submitted them, and they would have been fair and accurate accounts of the issues they have had. I love the layout and location of my house, but it is far from the luxury we were promised. Heavily reliant on MDF, poor workmanship and terrible customer service. If you have other options, avoid Harron Homes. Never has “buyer beware” been more apt. Nick Edwards.
5/5
TrustpilotEverything explained really well by…
Everything explained really well by Sarah (sales office at Thorpe Meadows) - a really pleasant lady.
Hi Marilyn and thank you for taking the time to leave a review. It’s great to hear about your experience at Thorpe Meadows. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
1/5
TrustpilotWorst home builder of them all
Rudest, most ignorant, incompetent builder I’ve ever bought from. When I bought from Harron it was my fourth new build from my fourth builder and they are by far the worst!Even a double page spread in the Guardian didn’t elicit a response to my multiple snags. These included:1. No cavity insulation2. A sloped landing 3. Yellow foam which spilled out and hardened against the brickwork from roof to ground4. Incorrectly fitted roof5. Incorrect garden gradient than was advertised 6. 60 minor snagsOver 2 years we:1. Wrote several letters2. Emailed well over 50 times3. Called uncountable times4. Created a Guardian article about consumer rights5. Tried to arrange our own resolution by contacting Harron suppliers All of which went unanswered or worse still resulted in false promises and missed timescales. I would trust a politician over a Harron employee any day of the week.AVOID, AVOID, AVOID
5/5
TrustpilotJeanett and Sylvia are great!!
We have recently moved into our new home, the sales process was made super easy by Jeanett and Sylvia. They are both fab!
Hi Natasha and thank you for taking the time to leave a review. It’s great to hear about your brand new Harron home. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
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