Trusted Agent profile · Holmewood

Harron Homes Holmewood reviews

3.9

★★★★★ Good

1,383 reviews across 2 platforms

Chesterfield Road, Holmewood, S42 5TD

Harron Homes's office in Holmewood, at Chesterfield Road, is rated 3.9 out of 5 across 1,383 reviews on two platforms, including 14 Google reviews rated 3.9.

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3.9 / 5

14

Reviews on Google

This office

Trustpilot logo

1,369

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Holmewood office, from every platform, shown as written. First names only.

5/5

Trustpilot

I have just moved into a new harron…

I have just moved into a new harron home at Riverdale Park. Wow what a fantastic service advice and support i have received from Penny in the sales office. Without her help and support I could not have managed to get here. I couldnt be happier or praise her enough and i am thrilled and looking forward to my new life here. Thank you to Penny from my first visit I was impressed and no other builder had done that for me all the team have been great.Brian Plot 11

Brian · 26 July 2024

Agent replied · 24 August 2024

Hi Brian and thank you for taking the time to leave a review. It’s great to hear about your move to a brand new Harron home at Riverdale Park. Our teams are always working hard to deliver the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

Wonderful experience

So far our journey with Harron Homes has been fantastic. Hannah at Bilsthorpe Chase, has been exceptionally helpful both personally and professionally. All staff that we have met to date, are very happy and helpful. House is complete and ready to move in. Our last visit met with all our expectations. Harron Homes built to a high quality standard. We can’t wait to get our keys.Thank you Adam and Louise

Adam · 22 December 2024

Agent replied · 28 December 2024

Hi Adam and thank you for taking the time to leave a review. It’s great to hear about your experience at Bilsthorpe Chase. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

Liz Cooper - Wyndthorpe Chase!

A massive thank you to Liz Cooper at the Wyndthorpe Chase development. We are first time buyers and I had spotted an unavailable plot online due to not being released yet. Myself and my partner went to have a look around the development and Liz took us into both a house that was a blank canvas and one that was fully furnished. This gave us such a great insight into the size and space of the house and what it would look like finished. As first time buyers we didn’t have all the knowledge to hand but Liz gave us some great advice on mortgage brokers, financial advisors and how to get going on our purchase. On the same Sunday I was able to speak to the advisors she had suggested and get the ball rolling for a mortgage in principle to purchase our first home. In the meantime Liz managed to get the developers to release the plot that we wanted early so that we could reserve and buy as soon as we had confirmation. Liz got us our perfect first home at an amazing deal and has since continued to provide support advice and check in on our progress with buying our home. We cannot wait to go back to the development and get picking our home features! The new builds come with so many great benefits and so many choices to choose from when it comes to kitchens carpets etc. I don’t think this process would have been as quick, easy, nice & enjoyable without Liz! We would love to see her be rewarded. Thanks Liz, Laura & Branden!

Laura · 19 July 2024

Agent replied · 24 August 2024

Hi Laura and thank you for taking the time to leave a review. It’s great to hear about your experience with Harron home at Wyndthorpe Chase. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback on to Liz and the team. Thank you again!

5/5

Trustpilot

The Amazing Ann

We would like to say a massive thank you to Ann at Brierley Heath Harron Homes. Ann went above and beyond to make buying our new home alot less stressful than it could have been. Ann was extremely helpful from the very beginning and is still there for us, (even though we are now living in our dream home).Thanks again Ann you've been amazing and we really appreciate everything you have done for us.You are a real asset to Harron Homes.

Ian · 18 July 2024

Agent replied · 13 June 2024

Hi Ian and thank you for taking the time to leave a review. It’s great to hear about your experience with Harron Homes. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

1/5

Trustpilot

FRONT DOOR REPLACEMENT

September/October 2023 I kept complaining about my front door. A number of work men came out and the problem was never resolved. Then 2 more men came replaced one by one all the workings on the door. There was still a problem. The site manager ordered a new door. NOV2023. I was told 3 months. I kept getting told it was not ready and we don’t fit doors in this weather.On the 16th May totally annoyed by now. I’m informed they want to send the door company out. I was not happy. 7 months now. I asked to speak to Tracey head of customer services that morning16/05. I rang back in the afternoon and she’d gone home. I left a message for her to ring me the next morning and I still have not heard from her. I put in a formal complaint in the sales office about it. As of today 03/06 I’ve not heard from Tracey head of Custer services or anyone else. Now my brother lives with me and he is autistic. So when he can’t lock the door or one of the other problems we have with the door. He goes into melt down because it’s his safety. It’s myself and his work that has to deal with him then. I have explained this to all parties. We were told we needed a whole new door. November23. No one can tell me why this has changed. They want to send a company out and we may then have to still wait.WHY HAS HEAD OF CUSTOMER SERVICES NEVER BEEN IN TOUCH ???

Mrs · 3 June 2024

Agent replied · 13 June 2024

Hi Mrs Snell and thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. Our team is currently looking into your review.

5/5

Trustpilot

Excellent customer service @ High Gables site

I would just like to provide some feedback for the outstanding service provided to us by Caroline Dennis, Senior Sales Executive at the Pocklington High Gables site of Harron Homes over the last 4 months.In these days where people are very quick to complain, I wanted to put in writing some positive feedback on one your employees.My wife and I have been trying to downsize from a 5 bed 3 storey house to a Tonbridge and since January, Caroline has been continually dedicated to trying to making this happen for us by:1. Calling me regularly over 4 months, to check on any change in our House sale position (It has taken us 5 months to sell).2. Exploring a wide variety of finance options in order to find a way for us to buy the Harron Home we wanted, including even working with our Estate Agents & offsetting some of their costs. 3. Negotiating with the Harron Homes senior management on several occasions to deliver a deal on 2 different plots which was beneficial for both me as the Customer and Harron Homes.Unfortunately, even with the substantial discounts Harron Homes generously offered on the 2 Tonbridges, we were unable to take advantage as it would have left us right at our maximum budget. Although we are mortgage free, my job situation has recently become more unstable with being made redundant twice in the last 6 months. So, as we needed contingency for my situation, we reluctantly chose not to progress with a new house and instead buy a 10 year old house at a lower pricepoint.However, throughout the whole sales process, we have been very impressed, not only with the quality of the Harron Homes, but also the high quality of Caroline’s dedication and professionalism

Paul · 25 May 2024

Agent replied · 13 June 2024

Hello Paul and thank you for taking the time to leave a review. It’s great to hear about your experience at our High Gables development. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

1/5

Trustpilot

We bought a plot on Wyndthorpe chase

We bought a plot on Wyndthorpe chase, the builders are cowboys I would avoid!! They have built houses 1.5metres above ground level and not thought about the flood risk that a 200 year old oak tree sitting 1.5metres below house levels would create, it is a danger to life, we can’t let our kids play outside because of the risk it poses, they have attempted to fix’ the issue 3 times now by just throwing some stones in the ground, with no output anywhere for the water to go so it just fills up like a swimming pool whenever we get rain, and I won’t get started on the quality of the builds, and 4.2 on Trustpilot is a load of rubbish I don’t no anyone in this development who are happy with their homes so clearly a lot of fake reviews!

Consumer · 21 May 2024

Agent replied · 13 June 2024

Hi and thank you for your review. Our teams are keen to assist you further but in order to do this it is recommended by Trustpilot that we audit reviews in order to verify that they are from genuine home buyers.Unfortunately using the information provided, we’ve been unable to locate your details on our database, therefore we have sent you a private message via Trustpilot through which you can provide your full details so we can assist you further. Many thanksHarron Homes

1/5

Trustpilot

The chaos and misery continues on the…

The chaos and misery continues on the site at Killinghall , Drains being dug up never worked properly and puluting a stream over a field away with sewage..public footpath flooded as they basically laid crush and run with no drainage the do called nature walk has grass unusable and nearly all the trees dead. Harron are a disgrace should not be allowed to build .

Andrew · 8 May 2026

Agent replied · 13 June 2024

Thank you for your feedback. We appreciate your concerns regarding the ongoing works at our Killinghall development and understand the frustration these issues may have caused. Please be assured that we are actively addressing these matters. Drainage installation works are currently underway to help resolve the issues raised, and additional works are being completed as part of the preparation for adoption. Our team has also recently issued a schedule outlining the planned works over the coming months, which we hope provides reassurance that the necessary improvements across the development will be completed. If you have any further questions or concerns, please contact our Customer Services team directly at YorkshireCustomerServices@harronhomes.co.uk.

5/5

Trustpilot

Bilsthorpe Chase

Thank you Hannah and Meryl at Bilsthorpe Chase for all their help along the way throughput the moving process. Completion day went smoothly. It was fantastic to receive weekly photos of the house being built. We have a few snags but these are being dealt with and obviously not the fault of the ladies in the sales office. We are thrilled with the new home. Thanks again.

Sue · 14 December 2024

Agent replied · 13 June 2024

Hi Sue and thank you for taking the time to leave a review. It’s great to hear about your experience at Bilsthorpe Chase. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

Harron Homes @ De Maulay Manor

What a lovely development. Just reserved a Shelford today. The house is ready to move into and have to say the finish and specification are very good.The development has excellent communication links with the M18, A1 a short distance away.The Lakeside retail and leisure facilities are just 5 minutes away be car.There also looks to be some great walks nearby with a nature reserve in walking distance.Jeanett has been very helpful in the sales office and can’t wait to move in.

RJ · 11 May 2024

Agent replied · 13 June 2024

Hi and thank you for taking the time to leave a review. It’s great to hear about your experience at De Maulay Manor. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

Brierley Heath review

This is our third new build purchase, all with different developers and by far the best experience.Having to relocate from Leeds due to work commitments we spent 6 months searching for a property that ticked all our boxes.purely by chance we came across Brierley heath. First impressions, we loved the look and style of Harron Homes, the area is beautiful, surrounded by a park and fields, After a few visits to site and many conversations with the site manager and sales staff we went for the Tonbridge which is beautiful with an exceptional view.The process of buying the house was great, we had weekly updates with photos as the build went through different stages, Ann in sales did a fantastic job (thankyou)The biggest thing for me is the after care, 3 months after we moved in Todd the site Manager still asks if everything is ok, for me that goes a long way, customer satisfaction is everything and showing people that you care. In our previous properties this never happened so (credit where credit is due thankyou Todd you are a credit to Harron Homes)The house is finished to a high standard, we had a few snaggs, as to be expected but they were rectified as soon as we reported them. Its still a building site as more houses are being completed but all the trades and site workers are respectful and friendly, I would definitely recommend Brierley Heath to anyone looking to buy a home in this area, quiet beautiful surroundings with a team of people who actually care about their work.

Tony · 10 May 2024

Agent replied · 13 June 2024

Hi Tony and thank you for taking the time to leave a review. It’s great to hear about your experience at Brierley Heath. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

We’ve been in house 6 weeks now at Shipley Lakeside

We’ve been in house 6 weeks now. We had a few minor snags which were resolved either on the day or the next day. Overall our experience was quick, easy and efficient. We part exchanged our property and the whole process was about 8 weeks from enquiry to move in. We love our home which is perfect for us and two dogs, its the homes and plot location is a real gem. Bizarrely I’ll be sad to see the site team and contractors move on as they are very friendly and seem “part of the furniture”. Jamie the assistant site manager even returned and shepherded my wondering dogs when I left the gate open. Honestly, many thanks Charlotte, Helen, Richard & Jamie for a wonderful house moving experience.

James · 9 May 2024

Agent replied · 13 June 2024

Hi James and thank you for taking the time to leave a review. It’s great to hear about your experience at Shipley Lakeside. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

An amazing site team and lovely house

The Sales Manager Kesiah was welcoming and very helpful when we were looking at the plots, always in contact with us and always has a smile on her face

Customer · 20 September 2026

5/5

Trustpilot

Brierley Heath

We have recently just purchased a Windsor at the Brierley Heath development. The part exchange deal is why we were initially drawn to Harron Homes but as we'd looked at new builds before we were sceptical until we saw the quality of the houses, they are beautiful. After reserving I had seen the reviews on here and was worried that we had made a mistake but I needed have worried. From start to completion (and beyond) Ann has been fantastic, she is an asset to the company and genuinely cares about the customers. She has always been on hand to answer any questions about the house/site. The site manager Todd has been on hand since we moved in to discuss any questions we may have or a very small snag list. With Todd what you see is what you get and similarly to Ann, he genuinely cares about the customers and ensures the houses he's handing over are of great specification. We love our house and so do the kids. Thank you Ann, Todd and the rest of the team on site.

Zoe · 8 May 2024

Agent replied · 13 June 2024

Hi Zoe and thank you for taking the time to leave a review. It’s great to hear about your experience at Brierley Heath. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

Amazing. Outstanding customer service and customer care.

From the start of mine & my other half's journey with Harron Homes, Allison Melia has been absolutely wonderful to us. Such a delight to be around and she gets things done!! I must also mention Tyler, he's one of the guys that works on site and his honesty is always appreciated. Not forgetting Mike/Mick from on-site too. They make a wonderful team. We're happily moved in and Allison definitely made this whole process a lot easier (we are a couple of first time buyers and had no idea what to expect). Thank you Harron Homes for our beautiful home.

Emily · 5 May 2024

Agent replied · 13 June 2024

Hi Emily and thank you for taking the time to leave a review. It’s great to hear about your experience with Harron Homes. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

Shipley, Lakeside

We’re loving our new home at Shipley, Lakeside. Charlotte was amazing from start to finish and always kept us updated on the progress of the build. When we had a delay in selling our previous home she did everything she could to ensure we ended up with the house we wanted.Like most new builds we had a number of snagging issues (the painters could have taken more care) but Jamie and Richard are working hard to resolve these and give us every confidence any outstanding work will get sorted. The whole team are a credit to Harron’s.

Stuart · 3 May 2024

Agent replied · 13 June 2024

Hi Stuart and Meryl and thank you for taking the time to leave a review. It’s great to hear about your move to a brand new Harron home at Shipley Lakeside. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

Thorpe Meadows

Had a fantastic meeting on site to review our new house - Its not often developers invite you to see your house in the making (Harron Homes are clearly proud of their product) - Sylvia has extended that invitation twice with a third opportunity to witness the electrical install next week along with Lee & Chris (Site Managers) who have been very accommodating, giving us the comfort of knowing we will be handed a brilliant HOME. A special thanks to Sylvia who right from the beginning has kept us well informed, providing constant feedback along with facilitating in our upgrades and finishes with the added bonus of progress pictures - We are nearing the end and are looking very much forward to enjoying our new space. (Juan & Jill)

Juan · 26 July 2025

1/5

Trustpilot

Terrible customer service and aftercare

Terrible customer service and aftercare. We live on The Hawthornes in Carlton. Our garden is an absolute mess. The drainage has not being done correctly, so anytime it rains the garden turns into a swampy mess for days on end and most of the grass has died. It is completely unusable. Harron should be embarrassed at the standard of garden they have provided.Obviously nothing is getting done about it. Emails just go ignored from site managers and customer service, snagging jobs just get closed down without even being looked at. We have a radiator with an issue which was reported more than 8 months ago! Think very carefully before you decide to deal with Harron. Poor quality work and customer service issues are widespread across all Harron sites, not just ours. Check out the "Victims or Harron Homes" or "The Real Harron Homes Experience" Facebook pages to give a better idea of the standards you can expect. Harron have even been mentioned in the house of parliament due to the poor standards, and taking years to finish off estates even when the last house has been sold.Do your research, it's not hard to find. Everything is all fine until you've signed on the dotted line and they have your money.

Chris · 28 April 2024

Agent replied · 13 June 2024

Hi Chris and thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. Our Yorkshire customer service team is liaising with you at present to find a suitable resolution. If you have any further queries we would urge you to contact the team on yorkshirecustomerservices@harronhomes.co.uk.

5/5

Trustpilot

We had an amazing experience with Ann…

We had an amazing experience with Ann at Brierley Heath. From the very beginning of our journey through to being in our fabulous home now for a month, she has been incredibly helpful, caring, and kind. Ann genuinely cares about people, and that really showed in everything she did for us. She was always approachable, attentive, and willing to help whenever we needed support or advice. Thanks to her dedication and support, we now have a beautiful forever home for our family. We are truly grateful for everything she has done and couldn’t have asked for a better sales representative.

Georgina · 21 December 2025

Agent replied · 24 December 2025

Hi Georgina, thanks for your kind words. We’re delighted you’re enjoying your new home and wish you and your family many happy years there!

4/5

Trustpilot

This is my fifth review about our Harron Home

This is my fifth review about our Harron Home at High Gables, Pocklington. The last was in July last year. in summary I said I would leave another review about our snagging experience. Well, the headline is that it has been slow but we are close to finishing at last.Harron Homes took the initiative on High Gables, Pocklington by offering residents meetings to discuss frustrations with snagging. So, in the autumn we met a director and two senior mangers and explained the delay in the completion of our house and the slow progress on resolving snags. They listened to us and they were honest, they were disappointed with our experience and apologised before asking what we wanted. Our answer was there was no point looking back at what had happened, we just wanted our snags resolving. So, progress began, especially on the internal decorating snags. But things slowed again at the turn of the year so we met two customer services staff to review our remaining snags, the first time we met Sophie who has done so much to sort out our snags since she joined Harron Homes. Since then, we are making good progress and there has been a notable improvement in customer care and we have met a series of competent, polite, professional, tidy and friendly contractors and staff. M&B plumbing sent Dan and a mate who whizzed through our issues inside and out with skill and care. Harry, now almost one of the family, and Daryl from Harron Homes sorted out some joinery and decorating stuff. Jason from Dome brickwork was a human machine in attending to pointing issues, neat tidy and fast. A father and son re-laid our humped lawn in a coupe of days, but unfortunately, I can’t recall their names but gosh they worked hard.So, in our experience Harron Homes are improving their resolution of snags. We know when people are expected, who they are, how long the work should take and Sophie is on the case checking all as it should be. Tracy from M&B plumbing also sets high standards.So slower than we would have liked but we are close to getting the home we dreamed of, and I say again we love the house design and layout of the estate, we have many great neighbours too.I will leave a final review when we are done…

Miles · 11 April 2024

Agent replied · 13 June 2024

Hi Miles and thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

1/5

Trustpilot

AWFUL House Purchase Experience at Highfield Manor, Fixby

I DO NOT RECOMMEND ANYONE TO BUY A HARRON HOME!!!!! Like the other reviewers on here, I have had a terrible experience with my recent purchase. I agree wholeheartedly with the sentiment that any good reviews are prior to moving in, I even wrote one myself, however once they’ve got your money they do not give a stuff about you. Unless you are prepared for a long slog to get snags resolved, just don’t do it. And that’s if you can even call poor workmanship, snags, I’ve had problems with the brickwork, the bricks, the lead work and uneven floors, and that’s just for starters. Whole house was painted in wrong paint, I had no canopy above the front door for weeks till I noticed, then it took a further 3 months to get the lead work above done. No home demo, heating set to wrong setting so I kept running out of hot water, house alarm did not work for first 6 weeks etc etc etc. Do not believe the glossy brochures about 7-day snagging meetings or after-care, they are non-existent!! Any contact with After-Care is just ignored and they even say they haven’t received it when other members of the department have already confirmed they have! I paid in good faith for a quality product and a quality service, neither of which I got. House is still not complete after 4 months of battling. Worst company I have ever come across

Michelle · 3 April 2024

Agent replied · 13 June 2024

Hi Michelle and thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. We have liaised with our Yorkshire customer service team and they advised that they are looking into your review and will be in contact with you shortly regarding your outstanding issues. If you have any further queries, please email our customer service team directly on yorkshirecustomerservices@harronhomes.co.uk.Kind regards, Harron Homes.

5/5

Trustpilot

Josh H at Harrons was great

Josh H at Harrons was great, he helped the whole sales process helping with finding the right house, design, great communications and hand over

Paul · 23 February 2026

Agent replied · 25 February 2026

Thank you for taking the time to leave this review, our team will be delighted to hear your feedback. We hope you continue to love your home and the community around you.

5/5

Trustpilot

Bilsthorpe Chase

Bilsthorpe Chase. This is a follow up review as we have now moved in. So far so good. Items raised are in hand to be sorted. Just wanted to say how helpful, friendly and very professional Meryl is at Bilsthorpe Chase an added bonus for Hannah who as previously commented was also so helpful and professional. They make a great team working together to sort problems out or questions raised. Stay at Bilsthorpe Chase both a good team. Also Paul and Kev on site always available and very helpful.

J&J · 30 March 2024

Agent replied · 13 June 2024

Hi John and Janet and thank you for taking the time to leave a review. It’s great to hear about your experience at Bilsthorpe Chase. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

Natalie castle garden

My experience with Natalie while buying my house from harron homes was nothing but exceptional. It was my first home and I had no idea whatsoever of the process but she was kind and patient, explaining everything for me. She went above and beyond to support me the whole process. About the building itself cannot say much as I just moved in few weeks ago.

Blessing · 17 April 2026

Agent replied · 2 June 2026

Thank you so much for your kind feedback. We’re delighted to hear you’ve had such a positive experience and that our team supported you throughout your journey. We hope you enjoy many happy years in your new home and we are here to help if you need us!

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Questions about Harron Homes Holmewood

How many reviews does Harron Homes Holmewood have?

Harron Homes's Holmewood office has 1,383 reviews across two platforms: 14 on Google, 1,369 on Trustpilot (across the whole business).

What is Harron Homes Holmewood's rating?

Harron Homes Holmewood is rated 3.9 out of 5 across all 1,383 reviews, and 3.9 out of 5 on Google from 14 reviews.

Where is Harron Homes's Holmewood office?

Harron Homes Holmewood, Chesterfield Road, Holmewood, S42 5TD.

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